Hailey Crabill

IDR is seeking a Network Engineer to join one of our top clients for an opportunity in McKinney, TX. In this role, you will design, support, and optimize an enterprise network environment spanning data, voice, video, wired, and wireless infrastructure. You’ll partner with cross-functional IT teams and vendors to troubleshoot performance, implement upgrades, and ensure reliable connectivity for a high-availability public-sector style environment.

Position Overview for the Network Engineer:

• Design, administer, and support enterprise LAN/WAN, wireless, and voice network infrastructure to ensure reliable connectivity and performance
• Gather business and technical requirements, evaluate options, and recommend scalable network solutions aligned to organizational needs
• Configure, monitor, and troubleshoot network hardware and services, driving timely resolution of incidents and service requests
• Coordinate hardware/software/firmware upgrades and capacity improvements while maintaining strong operational stability
• Maintain accurate network documentation including diagrams, inventories, procedures, and ticketing system updates

Requirements for the Network Engineer:

• 5+ years of hands-on enterprise network engineering experience supporting LAN/WAN and network infrastructure
• Active CCNA certification
• Strong experience with Cisco switching and Palo Alto firewalls in an enterprise environment
• Experience supporting enterprise wireless networks, including Meraki wireless access points (or comparable HP/Aruba experience)
• Hands-on fiber/network testing and troubleshooting experience, including use of OTDR testing equipment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking a User Acquisition Manager to join one of our top clients for a remote opportunity. In this role, you’ll help build and manage conversion-focused paid media campaigns across major digital platforms, ensuring campaigns are launched accurately, paced to budget, and optimized based on performance. You’ll partner with cross-functional stakeholders in a fast-moving, data-driven environment within the gaming/entertainment space.

Position Overview for the User Acquisition Manager:

• Own ad operations and campaign builds across platforms such as Google Ads, Meta, and TikTok
• Manage budget pacing across multiple titles and international markets to hit performance and spend targets
• Execute precise asset uploading, trafficking, and QA to ensure campaigns launch correctly and on time
• Troubleshoot campaign, tracking, and creative issues using debugging tools and vendor collaboration
• Report on performance trends and recommend optimizations to improve conversion outcomes

Requirements for the User Acquisition Manager:

• 2–5 years of hands-on experience actively managing user acquisition (UA) campaigns, including mobile/UAC campaigns
• Proficiency with key paid media platforms and tools (e.g., Meta Ads Manager, Google Ads, TikTok Ads Manager, Google Ads Editor, Campaign Manager 360, and Floodlight concepts/implementation)
• Strong Excel skills, including comfort working with performance data and building clear reporting outputs
• Highly organized with strong attention to detail, able to manage multiple campaigns, markets, and deadlines simultaneously
• Familiarity with the gaming space (ideally firsthand experience as a player)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Workday Reporting Specialist to join one of our top clients for an opportunity in Dallas, Texas. This role involves designing, building, testing, and deploying Workday reports, supporting data governance, and working closely with business experts and functional leads to meet reporting needs. It is an ideal position for those with strong experience in Workday HCM reporting and analytics, looking to contribute to a dynamic organization within the HR technology space.

Position Overview for the Workday Reporting Specialist:

• Responsible for all activities related to the design, build, test, and deployment of Workday reports.
• Collaborates with Workday Functional Leads and business SMEs to gather reporting requirements.
• Works with the Talent Analytics Manager to understand reporting impacts and solutions.
• Analyzes existing Workday reports to determine reusability or need for custom report creation.
• Supports establishing reporting standards and data governance practices.

Requirements for the Workday Reporting Specialist:

• 5+ years of Workday HCM Reporting experience with hands-on expertise in Workday Report Writer.
• Proficiency in building Calculated Fields, Advanced, Matrix, Composite, and Trending Reports.
• Experience with Workday Dashboards, Embedded Analytics, and HCM modules like Recruiting, Core HR, Compensation, Payroll, and Benefits.
• Strong requirements gathering, report development, testing, optimization, and troubleshooting skills.
• SQL proficiency and experience validating data across multiple sources.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Senior Security Analyst to join one of our top clients for an opportunity in Dallas, Texas. This role focuses on enhancing cybersecurity initiatives within a dynamic organization that values innovative security practices and comprehensive risk management. The position involves supporting multiple security domains, driving governance, and ensuring compliance across various frameworks.

Position Overview for the Senior Security Analyst:

• We are looking for a Senior Security Analyst who is curious, adaptable, and eager to make an impact.
• The ideal candidate enjoys taking ownership of projects, learning new technologies, and jumping into unfamiliar challenges.
• They will contribute across a broad range of cybersecurity initiatives, including AI security reviews, risk assessments, and compliance efforts.
• This role requires someone proactive and ready to support and improve security processes for a diverse set of projects.
• The position is ideal for a well-rounded security professional with exposure across multiple domains, who seeks to expand their skill set.

Requirements for the Senior Security Analyst:

• 3 - 5 years of hands-on cybersecurity experience
• Strong understanding of core cybersecurity principles across multiple domains
• Experience leading or supporting security projects from planning through implementation
• Experience performing security risk assessments and making practical recommendations
• Experience with security governance, risk, and compliance (GRC) activities

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Senior Voice Engineer to join one of our top clients for an opportunity in Augusta, Georgia. This role involves supporting and maintaining enterprise telecommunications infrastructure, focusing on voice systems, collaboration tools, and video conferencing solutions. The company operates within the technology and communications sector, providing critical support for large-scale enterprise environments.

**This is a 3-month contract position that is 100% ONSITE in Augusta, GA.**

Position Overview for the Senior Voice Engineer:

• Support, maintain, and assist with the implementation of the enterprise telecommunications infrastructure.
• Administer and support Cisco Unified Communications environments, including Cisco Call Manager (CUCM).
• Provide support for collaboration and telecom platforms including voice systems, voicemail, IVR, video conferencing, and web conferencing tools.
• Troubleshoot and resolve telecom incidents and service requests across voice and collaboration systems.
• Assist with design, deployment, and upgrades of telecom infrastructure and collaboration technologies.

Requirements for the Senior Voice Engineer:

• Cisco Call Manager (CUCM) experience is required. Candidates without recent hands-on CUCM experience will not be considered.
• Bachelor’s degree or Associate’s degree in Telecommunications, Computer Science, Information Systems, or related field.
• 4+ years of experience supporting enterprise telecommunications infrastructure.
• Hands-on experience installing, configuring, programming, and maintaining telecom equipment.
• Experience supporting voice systems, video conferencing platforms, and collaboration technologies.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Reliability Analyst to join one of our top clients for an opportunity in Memphis, TN. In this role, you will help ensure the stability and availability of enterprise computing systems by monitoring applications and infrastructure, reporting on performance, and supporting incident resolution. This is a great chance to contribute within a large-scale technology environment supporting production and QA operations for a leading organization in a regulated industry.

Position Overview for the Reliability Analyst:

• Monitor enterprise systems, networks, and applications across production and quality assurance environments to ensure availability and performance.
• Configure monitoring tools, including setting up alerting, notifications, ticketing, and log integrations.
• Perform application and infrastructure availability checks and deliver routine status reporting.
• Support incident management by opening, updating, and closing incident reports and assisting with investigations and resolution efforts.
• Develop scripts and leverage automation tools to streamline monitoring and operational processes, while maintaining SOPs and shift handover documentation.

Requirements for the Reliability Analyst:

• 2+ years of experience in system monitoring and reporting activities within enterprise environments
• Bachelor’s degree required
• Hands-on experience with application and infrastructure monitoring/administration
• Proficiency with scripting or automation (e.g., PowerShell, Bash, Python) to improve operational efficiency
• Strong documentation skills and working knowledge of tools such as Word, Excel, and Visio

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Senior Change Management Program Manager to join one of our top clients for an opportunity in Bellevue, WA . In this role, you will build and scale a standardized change governance and readiness operating model that ensures DSP-facing changes impacting case support are truly launch-ready before going to production. This is an opportunity to partner with cross-functional stakeholders within a large, fast-moving operations and support environment to improve quality outcomes and reduce post-launch defects.

Position Overview for the Senior Change Management Program Manager: 

• Define and operationalize a strategic framework for Case Support Readiness and change prioritization across DSP programs
• Design and implement a change prioritization model, including intake criteria, tiering, SLAs, and trade-off decisioning when demand exceeds capacity
• Own the Case Support Readiness qualification “gate,” establishing pass/fail criteria and enforcing readiness as a mandatory launch requirement
• Lead governance for case handling guidance (SOPs), including reviews, audits, quality rubric compliance, and cross-functional alignment
• Provide executive-level visibility into change pipeline health, readiness compliance, risks, and opportunities for long-term operating model improvements

Requirements for the Senior Change Management Program Manager :

• 5+ years of program management experience with increasing scope, preferably in operations, support, or platform governance roles
• Demonstrated experience designing and implementing standardized processes, qualification frameworks, or launch readiness mechanisms
• Proven ability to manage high-volume operational pipelines, including prioritization and roadmap planning
• Strong stakeholder management skills with a track record of influencing cross-functional teams without direct authority
• Exceptional written and verbal communication skills, with the ability to explain complex trade-offs to technical and non-technical audiences

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Program Manager to join one of our top clients for an opportunity in New York, NY. This role is ideal for an experienced professional capable of leading large-scale, multi-workstream transformation programs within a dynamic enterprise environment. The organization specializes in strategic business and technology transformations, providing innovative solutions and driving change for complex corporate initiatives.

Position Overview for the Program Manager:

• Drive execution across a complex, multi-workstream transformation program.
• Collaborate with business, technology, vendors, change, and risk teams to manage program plans, dependencies, risks, and overall delivery.
• Bring structure to ambiguous, evolving initiatives while proactively advancing work through to completion.
• Manage stakeholder and executive expectations, ensuring alignment and clear communication.
• Support enterprise transformation efforts by facilitating planning, issue resolution, and decision-making processes.

Requirements for the Program Manager:

• 6–9 years of project / program management experience.
• Large, complex program experience managing multiple workstreams.
• Cross-functional leadership experience.
• Strong stakeholder and executive management skills.
• Proven ability to operate effectively in ambiguous environments with strong communication and status reporting skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Change Management Program Manager to join one of our top clients for an opportunity in Bellevue, WA . In this role, you’ll serve as the operational backbone of a change management function, ensuring configuration changes are accurately prepared, tested, launched, and verified. This is a great fit for someone who thrives in a fast-paced technology and support operations environment and enjoys partnering cross-functionally to keep customer support experiences running smoothly.

Position Overview for the Change Management Program Manager :

• Own the end-to-end operational lifecycle for configuration changes impacting a case/support platform, from intake through post-launch verification.
• Translate business requirements into implementation-ready configuration specifications and coordinate execution through ticketing workflows.
• Execute thorough testing in pre-production environments, document results, and escalate defects with clear reproduction steps and impact.
• Coordinate launch sequencing with technical teams and business stakeholders, then validate production performance and routing accuracy.
• Maintain change trackers, standard operating procedures, and provide status reporting on pipeline health and delivery timelines.

Requirements for the Change Management Program Manager :

• 3+ years of program management or operations experience, ideally within a technology or support operations environment
• Experience managing configuration changes, deployments, or release management workflows with a strong focus on quality
• Strong attention to detail with a proven ability to drive zero-defect execution in operational processes
• Hands-on experience with ticketing systems such as Salesforce, SIM, JIRA, or similar tools
• Ability to manage multiple concurrent change requests (10–15 at a time) while communicating clearly with cross-functional teams

What's in it for you? Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organization.

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your success.Medical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.