Hailey Crabill

IDR is seeking a IT Field Engineer, POS to join one of our top clients for an opportunity supporting retail locations in Middle Tennessee. This role involves hands-on technical support and maintenance of POS systems, back-office equipment, and network infrastructure at multiple retail sites, primarily in a travel-intensive environment. The organization operates within the retail and convenience store industry, focusing on supporting VeriFone environments and related hardware.

Position Overview for the IT Field Engineer, POS:

• Provides on-site support and maintenance for retail POS systems, back-office hardware, and network equipment.
• Specializes in VeriFone POS devices (such as Ruby, Sapphire, Commander) and associated hardware.
• Coordinates support processes, documentation, and training activities across multiple store locations.
• Conducts troubleshooting, installations, upgrades, and ongoing maintenance to ensure seamless technology operations.
• Works primarily in the field supporting retail environments with a focus on excellent customer service and problem resolution.

Requirements for the IT Field Engineer, POS:

• High school diploma or G.E.D., with an Associate's degree in IT, Computer & Information Systems, Computer Science, preferred.
• Minimum of five (5) years of experience in desktop support, helpdesk, or customer support environments.
• Prior experience supporting Point-of-Sale (POS) systems, especially VeriFone VASC, Commander, or similar devices.
• Proven ability to troubleshoot hardware and network issues, including printers, scanners, and payment terminals.
• Valid VeriFone VASC Commander/Topaz/Ruby 2 Certification or equivalent, with willingness to obtain if not already certified.

What's in it for you?

• Opportunity to work in a dynamic, retail-focused environment with a focus on technology support.
• Gain experience supporting industry-leading POS hardware and infrastructure.
• Ability to develop your skills in a hands-on, travel-intensive role.
• Join a team of dedicated professionals in a fast-paced retail support setting.
• Be part of a company that values continuous improvement and excellent customer service.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#li-onsite

IDR is seeking a CAPPS Financials Reporting Analyst to join one of our top clients for an opportunity in Austin, TX. This role involves providing advanced reporting support within the Texas public sector, focusing on financial modules and statewide data systems. The organization is a government agency committed to efficient financial management and data integrity across statewide programs.

Position Overview for the CAPPS Financials Reporting Analyst:

• Perform highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
• Develop, modify, and maintain reports using PeopleSoft reporting tools such as Query Manager / Query Viewer, BI Publisher, and complex joins.
• Translate business requirements into technical specifications, ensuring reports align with statewide policies and agency needs.
• Work closely with functional analysts and business owners to gather report requirements, validate logic, and ensure data accuracy.
• Support reporting during upgrades, patches, and project releases, including impact analysis and remediation.

Requirements for the CAPPS Financials Reporting Analyst:

• Extensive Texas public sector experience, directly supporting or working for a Texas state government agency.
• Extensive experience in reporting support for the financial modules in PeopleSoft Financials version 9.2.
• Extensive knowledge and understanding of State of Texas applicable policy.
• Extensive knowledge of Financials Table Entity Relationship Diagrams.
• Extensive experience designing, executing, and documenting structured UAT and regression testing during upgrades, PUM cycles, or patch deployments.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote

IDR is seeking a VMware and Linux Administrator to join one of our top clients for an opportunity in Suwanee, Georgia. This role involves managing enterprise VMware and Linux environments within a company specializing in IT infrastructure services. 

Position Overview for the VMware and Linux Administrator:

• Manage and maintain the VMware infrastructure, including VM provisioning, patches, tuning, and upgrades.
• Provide expert guidance and technical support for Linux system administration.
• Monitor system performance proactively to prevent issues and ensure system resilience.
• Collaborate with technical teams to maintain system integrity and operational stability.
• Serve as a Subject Matter Expert (SME) for enterprise storage and virtualization environments.

Requirements for the VMware and Linux Administrator:

• 5 to 7 years of VMware vSphere with vSAN operations experience.
• 3 to 5 years of hands-on Linux system administration experience.
• 2 to 3 years of hands-on enterprise storage management experience.
• Experience with Red Hat Ansible Automation Platform and Red Hat Satellite preferred.
• Recent experience with NetApp FAS/AFF hardware arrays, Infrastructure Insights, and Storage Workload Security.

Must be authorized to work in the U.S. without sponsorship now or in the future

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Facility Operation Lead to join one of our top clients, a tier-1 AI infrastructure and private cloud provider - This person will be a part of an organization on the frontier of delivering 10 to 100s of GWs of compute faster than anyone else! This role is crucial in overseeing critical infrastructure within data center operations, ensuring reliability and optimal performance at a rapidly growing hyperscale AI data center organization! 

Position Overview for the Facility Operation Lead:

• Serve as the on-site subject matter expert for data center critical systems including power, cooling, and building infrastructure.
• Act as the primary technical partner during commissioning, risk assessment, and change management processes.
• Lead efforts to audit and improve maintenance programs, ensuring adherence to operational standards.
• Manage high-risk maintenance activities, overseeing change processes and incident response.
• Collaborate with vendors, colo partners, and internal teams to maintain site reliability and incorporate operational learnings into design improvements.

Requirements for the Facility Operation Lead:

• 4+ years’ experience operating, maintaining, and leading critical-facilities operations in a live data center, owning the physical infrastructure.
• 4+ years’ experience owning risk and change management for high-risk work & experience holding partners accountable for maintenance standards.
• 2+ years’ experience operating critical infrastructure stack as on-site authority and handling escalations for power and cooling systems.
• Must have experience working within hyperscale, AI data centers, or colocation operations.
• Experience auditing, documenting, and improving operational procedures to enhance the site’s performance.

What's in it for you?

• Competitive compensation package
• FULL Relocation Package
• Company Equity + 401k Match!
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

#LI-onsite

IDR is seeking a Principal Data Engineer to join one of our top clients for an opportunity in Dallas, Texas. This role is ideal for a senior-level data professional with extensive experience in designing and developing scalable data pipelines and managing cloud-based data infrastructures. 

Position Overview for the Principal Data Engineer:

• Lead the design and development of scalable and reliable data pipelines, including data ingestion, processing, storage, and retrieval
• Develop data models and schemas that support efficient data storage, retrieval, and analytics, employing optimization techniques to enhance query performance and scalability
• Manage and optimize data infrastructure, including cloud-based platforms, containerization technologies, and distributed computing environments
• Work closely with other teams, including Data Science, Analytics, and Product, to understand their data needs and requirements

Requirements for the Principal Data Engineer:

• 8+ years experience in Data Engineering, specifically with SQL
• Hands-on experience with ETL Frameworks
• Deep Understanding of database systems, data modeling, and data warehousing
• Proficient with cloud-based data storage (AWS, Azure or Google Cloud)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Systems Administrator to join one of our top clients for an opportunity in Grapevine, TX. This role is part of a dynamic IT team supporting enterprise-level infrastructure in a fast-paced environment. The organization is dedicated to innovative solutions that support their global operations and mission-critical systems.

Position Overview for the Systems Administrator:

• Manage and support enterprise-wide Windows Server environments, including patching, automation, and security updates.
• Oversee network infrastructure including VPNs, VLANs, and firewall configurations to ensure secure and reliable connectivity.
• Administer virtualization technologies such as Hyper-V and manage enterprise storage solutions like SAN/NAS systems.
• Implement high-availability designs and continuously improve system resilience and performance.
• Collaborate with cross-functional teams to ensure security, compliance, and operational excellence across global IT systems.

Requirements for the Systems Administrator:

• 5+ years of enterprise systems administration experience supporting Windows Server environments and Active Directory.
• Advanced Windows Server patch management and automation expertise (powershell preferred).
• Strong networking engineering experience with VPNs, VLANs, and firewall administration.
• Hands-on experience with Hyper-V virtualization and SAN/NAS storage.
• Expertise in infrastructure security and compliance, with Palo Alto experience preferred.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Technical Support Engineer - Service Management to join one of our top clients for a hybrid opportunity in Orlando, FL. This role involves providing technical support within a fast-paced, customer-focused environment, specializing in the ServiceNow platform. You'll be key in troubleshooting complex issues, analyzing code, and delivering excellent service to users across various industries.

Position Overview for the Technical Support Engineer - Service Management:

• Manage and resolve challenging technical issues related to the ServiceNow platform.
• Develop expertise within the support department to enhance issue resolution and customer satisfaction.
• Troubleshoot problems, analyze JavaScript code, and optimize custom solutions.
• Collaborate effectively with customers and internal teams to deliver timely resolutions.
• Support and maintain ServiceNow applications, ensuring smooth operation and performance.

Requirements for the Technical Support Engineer - Service Management:

• Demonstrated ability to troubleshoot difficult technical issues.
• Solid object-oriented programming skills in JavaScript.
• Experience working with dynamic HTML components such as CSS and XHTML.
• Working knowledge of web application stacks and relational databases like MySQL.
• Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Contract Specialist to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Contract Specialist:

• Data Entry
• Routing contracts
• Charging City departments for IT services 
• Setting up new accounts
• Creating billing/invoices
• Updating spreadsheets/databases
• Other administrative duties as required  

Required Skills for the Contract Specialist:

• 3+ years working in a Contracts Administrator position
• Prior professional experience handling contracts for clients/vendors for invoicing/billing support
• Professional experience using Microsoft office software especially Excel for procurement processes
• Bachelors or Associates Degree (Preferred)
• Prior experience working with City/Government (Preferred)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-onsite

IDR is seeking a Technical Project Manager to join one of our top clients in New York, NY. This role is perfect for individuals who excel in managing complex technology projects and are eager to contribute to a dynamic and collaborative team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

This is a mid-level position, ideally for candidates with 5–10 years of experience looking to continue growing their career in IT project/program management. Position Overview/Responsibilities for the Technical Project Manager:

• Oversee comprehensive IT infrastructure and deployment program plans, working with cabling & networking teams for new builds, refreshes, and construction. 
• Lead a team of project managers through all phases of the technology project lifecycle, including scope development, requirements gathering, and project solution design.
• Oversee project schedules using Microsoft Project or similar tools, manage financial budgets, and ensure effective risk and issue management.
• Facilitate change management and provide regular project status updates to stakeholders.
• Proactively identify and address potential roadblocks, implementing contingency plans to maintain project momentum.

Required Skills for Technical Program Manager:

• 5-10 years of experience in technical program/project management, particularly in large organizations.
• Experience coordinating infrastructure deployments across construction, cabling, and networking teams.
• Proven track record of successful project management, with certifications such as PMP, PRINCE2, Agile, or Six Sigma being advantageous.
• Knowledge with ServiceNow Strategic Portfolio Management (SPM), including Project and Portfolio Management (PPM) and Demand Management, is advantageous. 
• Ability to manage projects from initiation to closure, ensuring alignment with organizational goals.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
• Pay rate will be based on experience; up to $140,000. 

#LI-onsite