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IDR is seeking a dedicated and articulate Online Customer Service Rep to join one of our top clients in Nashville. This role is perfect for individuals with a knack for online customer service and a passion for problem-solving. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Online Customer Service Rep: - Responding to customer inquiries submitted online in a timely and professional manner - Researching and reaching out to product vendors to obtain necessary information to answer customer questions - Drafting and posting articulate and accurate responses to customer inquiries online - Assisting with the backlog and current incoming customer questions - Contract position until 12/31/25 with potential for extension Required Skills for Online Customer Service Rep: - 2-3 years of experience in Customer Service, with a preference for online retail experience - Excellent written communication skills, with a focus on grammar and articulation - Strong attention to detail - Ability to research and be resourceful - Experience with Excel - Ability to work remotely with a reliable internet connection What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row ;IDR is seeking a 100% Remote Application Engineer - Jira Solution Architect to join one of our top clients in Los Angeles, CA. This role is perfect for a seasoned Jira expert who thrives in a client-facing role, adept at designing, building, and maintaining work systems on the Jira Cloud platform. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
No C2C- Green Card Holder and USC Only
Position Overview/Responsibilities for the Application Engineer - Jira Solution Architect :Collaborate with a multi-functional team to administer and support numerous Communications, Knowledge, and Work Management Tools
Design, build and maintain work systems on the Jira Cloud platform to support our client's operations
Develop and maintain unified views (dashboards, boards, and reporting) in Jira Software work system to support operational reporting at scale
Provide end-user training on Jira Software Cloud native features and popular add-ons such as Structure, EazyBI, and Zephyr Scale
Author and maintain operational process documentation, runbooks, technical designs and shared standards
Required Skills for Application Engineer - Jira Solution Architect :
4-6 years experience with Jira Software Cloud
2+ years experience with Structure
Experience working in a Jira Cloud Platform environment at scale (100+ projects, 1,000+ users)
Advanced proficiency with Atlassian Jira Cloud Software and its most popular add-ons (Advanced Planning, Automation, eazyBI, ScriptRunner, Structure, Custom Charts)
Excellent remote working skills and English language skills
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
It’s our policy to provide equal employment opportunity for all applicants and employees of [insert supplier name] (the “Company”). The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. Accessing our or our customer’s assets, secure digital systems, and networks. Ensuring a safe interactive environment for players, employees, and temporary workersIDR is seeking a dynamic and innovative HR Talent Project Development Lead to join one of our top clients in the healthcare sector. This role is an exciting opportunity for individuals passionate about designing and implementing strategic programs that expand the healthcare workforce through academic partnerships, student training, and professional development initiatives. If you are looking for an opportunity to join a large organization and work within a team-oriented culture that values innovation and growth, please apply today!
Position Overview/Responsibilities for the HR Talent Project Development Lead:
Lead and support the development and execution of workforce programs including externships, clinical placements, certificate training, and upskilling pathways.
Build and maintain strong relationships with internal stakeholders and academic institutions to align programming with current and future workforce needs.
Collaborate on the development and submission of grant proposals to secure funding for workforce development initiatives; support post-award implementation, tracking, and reporting.
Monitor labor market data and internal workforce trends to inform strategy, identify opportunities, and drive data-informed decision-making.
Ensure program compliance with internal policies, contractual terms, and regulatory/accreditation requirements.
Required Skills for HR Talent Project Development Lead:
4+ years of experience in workforce development, talent management, academic partnerships, or healthcare program design and implementation.
Demonstrated experience in grant writing and/or securing external funding for educational or workforce initiatives.
Proven ability to lead complex, cross-functional projects and build consensus among diverse stakeholders.
Strong skills in data analysis, presentation development, and strategic communication.
Knowledge of healthcare workforce trends and educational pipelines preferred.
Bachelor's degree required; Master's degree in Public Health, Education, Business, or related field strongly preferred.
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a Staff Software Engineer to join one of our top clients remotely. This role is an exciting opportunity for a seasoned engineer with a passion for healthcare innovation and a proven track record in software development, team leadership, and problem-solving.
You’ll be joining a mission-driven team on the forefront of revolutionizing preventative healthcare through advanced diagnostics, personalized insights, and scalable tech. If you’re energized by the idea of building technology that empowers people to take control of their long-term health—and want to help scale a product that’s already seeing viral, organic growth across the U.S.—please apply today!Position Overview/Responsibilities for the Staff Software Engineer:
Lead complex software development initiatives, demonstrating active coding responsibilities alongside team management within Python and FastAPI
Work within a highly collaborative, engineering-first culture that values clean architecture, ownership, and long-term thinking
Leverage proficiency in Python and FastAPI
Develop scalable and resilient applications using Google Cloud Platform (GCP) and Docker
Solve real-world healthcare challenges, such as building infrastructure to support massive amounts of diagnostic and longitudinal health data
Adhere to software engineering principles and practices, including Agile methodologies, test-driven development (TDD), and continuous integration/continuous deployment (CI/CD)
Build and maintain large-scale systems, demonstrating the ability to handle projects of significant complexity and scale within Python and FastAPI
Required Skills for Staff Software Engineer:
At least 12 years of proven experience in software engineering, with a significant portion in a leadership capacity within a startup environment
Extensive experience in software development, with proficiency in Python and FastAPI
Familiarity with Google Cloud Platform (GCP) and Docker
Strong understanding of software engineering principles and practices, including Agile methodologies, TDD & CI/CD
Passion for building clean, performant systems that directly impact the health outcomes of real users
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to join the fastest-growing, venture-backed health tech company in the US at a pivotal stage of scale
Work on a product trusted by leading entrepreneurs, athletes, and high performers to take charge of their health data
Why IDR?
20+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation Details: $81/hr W2
IDR is seeking a Data Business Analyst to join one of our top clients in Bolingbrook, IL. This role is a unique opportunity for a dynamic individual to act as a business liaison and support for the Merchandise systems, working collaboratively with senior business analysts and IT. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Data Business Analyst:- Act as primary user support and administrator to business partners through business requirements, documentation, enhancements, and implementation- Support Merchandising, MP&I, and Ecommerce use of the Merchandise system- Manage the administration of the Merchandise system, including reviewing and implementing changes in system parameters and formats- Address daily work tickets for Master Data team, resolving tickets or escalating to appropriate team members- Participate in UAT and troubleshooting of various systems including SAP and PIMRequired Skills for Data Business Analyst:- Minimum of one to two years direct work experience in business analysis, process improvement/best practices- Working knowledge of Merchandising, Ecommerce, Omni-Channel and Supply Chain system and processes- Ability to conform to shifting priorities, demands and timelines- Attention to detail and ability to make connections between multiple topics- Strong verbal and written communication skillsWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row;