Hailey Crabill

IDR is seeking an IT Support Engineer to join one of our top clients for a remote opportunity. This role involves providing technical support for SMB clients, managing on-site and remote troubleshooting, and maintaining client relationships within a flexible work environment. The organization is a managed services provider specializing in diverse technology stacks for small to medium-sized businesses.

Position Overview for the IT Support Engineer :

• Act as the primary technical resource for SMB clients, resolving various hardware, software, and network issues.
• Provide remote support with occasional onsite visits in Williamson County.
• Manage firewalls, Windows servers, Active Directory, Office 365, and other endpoint devices.
• Collaborate with a corporate technical team to escalate and resolve complex challenges.
• Maintain excellent client communication and ensure service level agreements are met.

Requirements for the IT Support Engineer :

• Experience supporting Windows-based servers, desktops, and networking.
• Familiarity with Active Directory, Office 365, and basic firewall management (Fortinet preferred).
• Strong troubleshooting skills, including network issues and hardware repairs.
• Excellent communication skills, professional presentation, and client-facing ability.
• Must be local to the Nashville metropolitan area, with the ability to travel to onsite client locations as needed.
• MSP experience is a plus.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Scrum Master to join one of our top clients for a hybrid opportunity in Dallas. This role involves guiding Agile teams in delivering high-quality solutions, facilitating Scrum ceremonies, and promoting Agile best practices to enhance team performance and organizational agility.

Position Overview for the Scrum Master:

• Seek an experienced Scrum Master to lead Agile teams in project delivery and ensure adherence to Agile principles.
• Serve as a servant leader facilitating Scrum ceremonies, removing impediments, and encouraging continuous improvement.
• Collaborate closely with Product Owners, stakeholders, and cross-functional teams to ensure effective planning and execution.
• Promote best practices in Agile methodologies across teams to drive high performance.
• Support organizational agility and ensure timely delivery of product increments.

Requirements for the Scrum Master:

• 5+ years of experience as a Scrum Master.
• Excellent communication and interpersonal abilities.
• Familiarity with traditional and Agile project management methodologies and software development lifecycles.
• Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.
• Deep knowledge of Scrum theory, with working knowledge of frameworks like Kanban, SAFe, or XP.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Project Engineer to join one of our top clients for a remote opportunity with extensive travel. This role supports a large data center build-out project and involves extensive hands-on field work to deliver physical infrastructure and connectivity systems. Ideal candidates have deep experience with data center deployments, structured cabling, and networking infrastructure while leading teams and maintaining high-quality documentation.

Position Overview for the Project Engineer:

• Support a major data center build-out through onsite engineering and deployment activities
• Lead field execution, including QA/QC responsibility and customer-facing technical leadership
• Install, turn up, and validate networking and low-voltage infrastructure systems for enterprise/colocation environments
• Contribute engineering documentation and change management to keep project deliverables aligned
• Collaborate across technical and stakeholder teams while working outside of normal business hours

Requirements for the Project Engineer:

• 7+ years supporting data center infrastructure deployments, including enterprise or colocation data centers
• Strong hands-on experience with physical infrastructure deployments, including structured cabling and low-voltage systems
• Structured cabling expertise including Cat6A and fiber types (OM3/OM4/OS2)
• Networking infrastructure knowledge including spine-leaf architectures and switch installation/turn-up activities
• Field leadership experience managing technicians and subcontractors, with QA/QC responsibility and customer-facing technical leadership

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an AV Technician to join one of our top clients for an opportunity in Brentwood, Tennessee. This role involves installing, maintaining, and troubleshooting audio-visual and video systems, supporting security cameras, screens, and event equipment, with substantial travel to client facilities. It is ideal for hands-on professionals with experience in AV and CCTV systems, seeking a flexible schedule and dynamic work environment.

Position Overview for the AV Technician :

• Install, configure, maintain, and troubleshoot camera and video systems
• Support CCTV/security cameras, monitors, televisions, and other video equipment
• Diagnose and resolve camera issues including video loss, poor image quality, connectivity, and equipment failures
• Perform break/fix repairs and replace defective cameras or related equipment
• Assist in testing, installation, and positioning of equipment and props for live events or meetings

Requirements for the AV Technician :

• 1 year of experience
• No degree required - just experience
• No Certifications required
• Support TVs/CCTV cameras
• Install, maintain, troubleshoot, and support AV equipment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Firmware Developer to join one of our top clients in Suwanee, GA. This role offers an exciting opportunity to work on cutting-edge IoT devices, contributing to the development and maintenance of firmware that powers innovative solutions. If you are eager to be part of a dynamic and collaborative team within a growing organization, we encourage you to apply today!

Position Overview/Responsibilities for the Firmware Developer:

• Develop and maintain firmware for IoT devices, ensuring high performance and reliability.

• Collaborate with our client's team to work with STMicro and Realtek microcontrollers.

• Write and optimize embedded C/C++ code, focusing on bootloaders, device drivers, and communication protocols.

• Ensure the reliability of BLE, Wi-Fi, encryption, and various communication protocols such as SPI, I2C, and UART.

Required Skills for Firmware Developer:

• Proficiency in embedded C/C++ programming with a strong understanding of IoT protocols like MQTT and TCP/IP.

• Experience with bootloaders and communication protocols including SPI, I2C, and UART.

• Familiarity with encryption, TLS/HTTP, and microcontrollers such as STMicro and Realtek.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

  #LI-Hybrid

IDR is seeking an AI-Native Software Engineering Manager to join one of our top clients in Denver, CO, Huntersville, NC, Rosemont, IL, or Las Vegas, NV. This role is pivotal in leading a dynamic team of engineers responsible for developing and maintaining cutting-edge platforms that drive our client's innovative products. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the AI-Native Software Engineering Manager:

• Lead and mentor a diverse team of software engineers, fostering a culture of collaboration and continuous improvement. 

• Oversee the delivery of high-quality software, ensuring timely completion of features, bug fixes, and technical investments. 

• Engage in technical oversight, including architecture discussions, code reviews, and technical planning.

• Drive the adoption of AI-assisted development tools and ensure effective integration of AI agents in the software development lifecycle. 

• Collaborate with engineering leaders to uphold AI development standards and contribute to engineering-wide initiatives.

Required Skills for AI-Native Software Engineering Manager:

• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.

• Over 7 years of professional software development experience, with at least 2 years in a leadership role. 

• Proficiency in C# / ASP.NET Core, Entity Framework Core, SQL Server / Azure SQL, and front-end frameworks like React or Angular. 

• Experience with Azure DevOps, CI/CD pipelines, and cloud-native deployment practices.

• Strong problem-solving, communication, and organizational skills, with a commitment to AI-native engineering practices.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

  Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

  Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Data Center Fiber Testing Lead to join a remote opportunity. This role involves providing technical leadership and execution for fiber testing projects within large-scale data centers across the US and Canada. It offers an exciting chance to support cutting-edge data center infrastructure in a dynamic industry environment.

Position Overview for the Data Center Fiber Testing Lead:

• Execute fiber acceptance testing (OLTS, OTDR), analyze test results, troubleshoot failed optics, diagnose causes, and articulate findings to site and management.
• Provide on-site technical leadership, escalate only habitual or unresolved issues, self-govern day-to-day problems, and communicate status to project management or escalate as needed.
• Support national projects, including data center rack builds, structured cabling, and fiber testing, based on project demands.
• Be 100% onsite in a road warrior capacity, traveling across various locations in the US and Canada, often staying 4-5 weeks at each site.
• Work in a fast-paced environment with variable hours, ranging from 40 to 90+ hours per week depending on project needs.

Requirements for the Data Center Fiber Testing Lead:

• Proven experience with fiber testing and troubleshooting in data center environments, including OLTS and OTDR testing (EXFO preferred).
• Ability to troubleshoot failed optics, understand fiber types, connector types, fiber polarity, and root cause analysis.
• Strong technical knowledge of fiber types, MPO-8 / MPO-12, LC-to-LC connections, OS2, and different optic/connection types.
• Willingness to be 100% onsite, with a road-warrior mindset to travel extensively within the US and Canada.
• Valid driver’s license and the ability to pass customer background checks covering records up to 12-15 years.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a SharePoint Developer to join one of our top clients for an opportunity in McKinney, TX. This role involves designing, developing, and supporting SharePoint Online and Microsoft 365 solutions to enhance business collaboration and automation within a government organization. The position offers a dynamic environment where technical expertise directly impacts operational efficiency and compliance.

Position Overview for the SharePoint Developer:

• The SharePoint Developer will be responsible for designing, developing, and supporting SharePoint Online environments and related Microsoft 365 technologies.
• This role includes managing site collections, permissions, workflows, and integrations with Power Platform solutions.
• The developer will collaborate closely with stakeholders to gather requirements and deliver scalable, secure solutions for improved business productivity.
• The position demands expertise in administering SharePoint and Microsoft 365, with a focus on governance, security, and compliance.
• Providing operational support, troubleshooting, and end-user training will be key components of the role.

Requirements for the SharePoint Developer:

• 4+ years of experience administering SharePoint Online and/or SharePoint Server in an enterprise environment
• Strong experience with Microsoft 365 administration, including SharePoint, OneDrive, Teams, and Entra ID (Azure AD)
• Proven experience with permissions, security groups, retention, and compliance
• Hands-on experience with PowerShell for SharePoint and Microsoft 365 automation
• Experience designing information architecture, metadata, and content management strategies

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Linux System Administrator to join one of our top clients in Atlanta, GA. This role is perfect for those passionate about supporting educational initiatives within a High-Performance Computing (HPC) environment. If you are eager to be part of a dynamic team that values collaboration and innovation, please apply today!

Position Overview/Responsibilities for the Linux System Administrator:

• Administer and maintain Linux systems within an HPC environment, focusing on educational support for undergraduate students.
• Manage and support Open OnDemand, ensuring seamless access to computing resources.
• Utilize Bash/shell scripting for system administration tasks and automation.
• Collaborate with our client's team to troubleshoot and maintain reliable HPC services.
• Support workload management technologies like Slurm, enhancing user experience.

Required Skills for Linux System Administrator:

• Proven experience in Linux Systems Administration.
• Expertise in Open OnDemand and strong Bash/shell scripting skills.
• Approximately 5+ years of relevant experience in a similar role.
• Ability to thrive in an HPC or research computing environment.
• Bachelor's degree preferred, but equivalent experience will be considered.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row