Maggie Wallace

Technical Support Specialist IDR’s largest client is looking for an IT support Specialist to join their team! This is a hybrid role in Milledgeville. GA   Responsibilities of the Technical Support Specialist:

• Provide technical support to end users within the organization
• Test emerging new technologies and train end users on these technologies
• Working hands on with network troubleshooting and issue resolution
• Implement best practices for IT service management
• Diagnose and resolve software and hardware issues

Required Skills/Experience of the Technical Support Specialist:

• 5+ years’ experience with hands on technical support
• Extensive experience providing trouble shooting skills remotely, in person, and via the phone
• Strong telecom experience
• Work within an SLA driven incident management workflow
• Experience troubleshooting hardware, software, and peripheral equipment

  What’s In It for You?

• Join a flexible, friendly, laid back work environment
• Enjoy extremely competitive compensation and benefits package
• Enjoy true work/life balance
• Join an extremely secure organization that offers job stability
• Advance your career by joining an organization that believes in promoting from within

 

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor’s degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 – 20 other Level 1 Helpdesk Technicians.  Senior managers like to promote from within and this is the first place they look – there is plenty of potential for upward advancement! Required Skills for the IT Helpdesk Support Technician:

• Customer-service oriented mindset - Excellent Communication Skills is a must!
• Proficient experience with Microsoft Office 365
• Experience within an IT Support role (Network/Hardware)
• Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
• Bachelor’s Degree

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dedicated and experienced System Administrator to join one of our top clients. This is an exciting opportunity for a professional looking to leverage their skills in managing and maintaining core IT systems, including high-performance computing environments. If you are seeking an opportunity to join a large and growing organization with a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the System Administrator: - Manage and maintain core IT systems, ensuring their reliable and consistent operation - Monitor and troubleshoot high-performance computing environments - Ensure the smooth operation of enterprise servers and network infrastructure - The role is primarily remote, with occasional travel 1-2 times per year on average Required Skills for System Administrator: - 5+ years of experience as a System Administrator in a production environment - Understanding and experience of cloud-based computing - Experience with NetApp, VMWare, and Commvault - Ability to travel 1-2 times per year on average What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

IDR is seeking a dedicated and tech-savvy School Support Technician to join one of our esteemed clients in Suwanee, GA. This role is perfect for someone who thrives in a dynamic, fast-paced environment and is passionate about providing top-notch technical support to a large user base. If you are looking for a long-term opportunity to grow and make a significant impact within a team-oriented culture, we encourage you to apply today!

 

Position Overview/Responsibilities for the School Support Technician:

 

• Providing hands-on and remote technical support to approximately 400 users across multiple sites

• Supporting Windows OS, MAC OS, and Chrome OS environments

• Managing and troubleshooting hardware including projectors, TVs, displays, and Smart Boards

• Utilizing Active Directory and Altiris for Windows management, imaging, and software deployment

• Creating and maintaining support documentation and training/onboarding materials

Required Skills for School Support Technician:

 

• Minimum of 3 years of experience in IT support/help desk role

• Proficiency in supporting Windows OS, MAC OS, and Chrome OS

• Experience with Active Directory and Altiris

• Familiarity with ServiceNow ticketing system is a plus

• Strong customer service and communication skills

• Ability to manage multiple tasks and prioritize effectively

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to join an industry-leading organization

• A team-oriented culture that values collaboration and growth

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a passionate and talented Software Developer to join one of our top clients in Dallas, Texas. This is an exciting opportunity to be part of a large digital transformation initiative, developing complex custom software applications from scratch and integrating with multiple third-party applications, web services, and APIs. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the Software Developer:

• Be part of a team developing complex custom software applications from the ground up to support the requirements of our client's firm.

• Integrate with multiple third-party applications, web services, and APIs.

• Work closely with the IT team to support the end-user community.

• This is a direct hire position working a hybrid schedule

• A Bachelor's degree in computer science or a related field is required.

Required Skills for Software Developer:

• 5+ years of software development experience working with Java, Spring framework.

• Strong knowledge or working experience with relational databases, preferably MS SQL Server.

• Familiarity with NoSQL databases.

• Experience in Web Services and API design and development.

• Front end experience - React or Angular.

   

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Advance Practice Provider Position: Home Health - Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus + Possible Relocation Monday – Friday (No weekends, no call) Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment • Counsels and educates patients and families about benefits and programs available to help them live healthier lives • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services • Completes all documentation and paperwork in a timely manner • Maintains quality of care standards as defined by the practice • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first • Prescribes medications, orders tests, and collaborates with the patient’s Client physician • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing • Assists patients with enrolling to access educational videos • Participates in the integrated care team meetings • Knowledge of disease diagnosis and prevention • Makes assessments of patients' health status • Develops treatment plans • Implements plans consistent with appropriate plans of care • Follows up and evaluates patients' status • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA) • Current and unrestricted DEA certificate • Ability to work without direct supervision and practice autonomously • Access to transportation, a valid driver's license, and car insurance • Must be proficient with medical instruments and equipment required by the work • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community • Sound understanding of all federal and state regulations including HIPAA and OSHA • 2 or more years of direct patient care required • Managed Care/IPA/Health Plan experience • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance • Paid vacation and holiday time • 401(k) plan with matching contributions (employer match vested 100% from day 1) • Pet Insurance • Company-paid life insurance • FSA & HSA  

Job Summary: The CT Technologist I perform procedures in accordance with departmental protocols and standards. Operates CT Scanners and associated equipment with a high level of proficiency. This equipment includes scanner, post processing stations/programs, IV contrast injectors, O2 and suction equipment, patient transport and patient monitoring equipment. Essential Functions Examines requests and verifies orders on each assigned patient. Refers and questions orders to the Radiologist before performing exam. Contacts ordering provider when there are discrepancies. Properly identify (Using two patient identifiers) and assist patients while offering a brief explanation of the procedures. Prepares patients for the procedure with a full explanation and documents on appropriate worksheets. Interviews patients for a complete medical history. Reviews in-patients, ER, and outpatients EMR’s to obtain pertinent clinical history. Records medical history on requisitions. Correlates other test results and laboratory data with exam being performed. Assumes responsibility for the exam from beginning of exam until completion of dictated results. Prepares and administers IV contrast according to departmental protocols. On request, records contrast type and amount. Evaluates technical quality of images and consults with a Radiologist if needed. Recognizes abnormal anatomy and processes any additional, reconstructed images, and/or measurements as instructed. Informs appropriate nursing personnel of any changes in the patient’s condition. Initiates life support measures for patients when necessary. Assists in “code blue” procedures during medical emergencies. Performs CT scanning and assists Radiologist/PA during invasive procedures. Practices proper sterile technique in the preparation of necessary supplies. Performs all invasive procedures in accordance with bloodborne pathogens, isolation, and infection control policies and procedures. Is authorized to obtain medication or contrast material as directed for administration by a licensed practitioner. Practices principle of radiation safety for self, employees, patients and family members. Reports malfunctioning equipment to the department director/manager/supervisor and clinical engineering/radiology engineer. Operates radiology computer system to include entering orders and charging procedures/supplies. Documents contrast administration in the MAR. Maintains assigned work area in a neat and orderly fashion. Assists other medical personnel, such as anesthesia, when performing exams or services in conjunction with a CT scan. Skills:    Physical Requirements: Requires moderate to heavy physical efforts in lifting and moving patients, equipment, and supplies. Work requires walking, standing, sitting, reaching, stooping, bending, pushing, and pulling during normal operations. Requires mental capacity to understand the assigned area of clinical expertise or technology. Motor coordination needed to operate equipment including various computer systems. Intact sense of sight and hearing. Required to use radiation safety, MRI safety, and proper ergonomics to maintain an effective, safe environment Minimum of 1-2 years of experience required. Education:    Graduate of an accredited two (2) year AMA and ARRT approved program in Radiologic Technology required. ARRT (CT) Required. BLS (AHA or ARC) required.

Need Specifics:  Surg Tech needed to work 8hr days Mon-Fri. Types of surgeries - General, Robotics -Davinchi XI, Lots of GYN – hysterectomy – Cysto scopes. Must have min 2 years of experience and must be certified.

IDR is excited to announce an opportunity for a talented QA Automation Tester to join our esteemed client's team in Dallas, Texas. This role is perfect for a self-motivated and creative individual who thrives in a fast-paced environment. If you have a knack for software test automation design, planning, scripting, and execution, we encourage you to apply today!

Position Overview/Responsibilities for the QA Automation Tester: - Design, plan, script, and execute software test automation for key customer-facing applications - Work closely with developers, project managers, and other stakeholders throughout the Software Development Life Cycle (SDLC) - Execute automated test iterations, track and report test results, troubleshoot, and coordinate bug fixes - Participate in a hybrid work schedule, with flexibility for three days on-site per week - Collaborate with a diverse team of professionals, contributing to an ever-growing, team-oriented culture Required Skills for QA Automation Tester: - Minimum of 3 years of software development experience as a QA Tester - Proficiency in scripting with WebDriver-compatible languages (e.g., Java, JavaScript/Node.js, Python, C#, etc.) using Selenium - Strong understanding of test automation frameworks - Bachelor's degree in computer science or a related field What’s in it for you? - Competitive compensation package - Comprehensive benefits, including Medical, Vision, and Dental - Opportunity to join an industry-leading organization - A close-knit, team-oriented culture Why IDR? - Over 25 years of proven industry experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner for 11 consecutive years