Maggie Phillips

IDR is seeking a CAD Analyst   to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the CAD Analyst :

• Analyzes information processing requirements and systems; translates requirements defined during systems analysis into logical, economical, and practical system design alternatives; and participates in the maintenance and modification of current systems.
• Designs program logic to comply with program specifications; writes programs ranging from moderate to complex primarily for customer use; and tests data and programs for accuracy.
• Prepares technical reports and forms related to assigned information systems; writes system documentation for staff and clients as necessary; and documents and maintains records of programs designed and/or modified.

Required Skills for the CAD Analyst :

• 3+ years of experience working with CAD (Computer Aided Dispatch) systems - Central Square CAD
• 2+ years of experience working with Record Managements Systems (RMS) supporting CAD
• Hands-on experience working with Locution or similar Public Safety alert systems (Active911, Purius, Pulsepoint)
• Experience working in Public Safety or Government environment (Preferred)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-hybrid

IDR is seeking a Technical Business Analyst to join one of our top clients for an opportunity in Rochester, MN. This role involves primary analysis and requirements gathering specific to MSS and Telecom device segmentation within a dynamic environment that utilizes established tooling and processes. The company operates within the technology and telecommunications industry, emphasizing security and network infrastructure.

Position Overview for the Technical Business Analyst:

• Lead analysis and requirements gathering for device segmentation projects supporting MSS and Telecom environments
• Document device populations, communication behaviors, dependencies, and validation criteria to implement least privilege segmentation
• Collaborate with engineers and operational teams to validate segment placement and communication pathways
• Support enforcement validation activities using tools like ServiceNow as the system of record
• Facilitate clear understanding and documentation of technical discussions related to network and security

Requirements for the Technical Business Analyst:

• Bachelor's Degree in business, communications, advertising, marketing, statistics, engineering, technology, or healthcare
• 2+ years of relevant business and/or technical experience supporting infrastructure, networking, or security initiatives
• Basic understanding of networking concepts such as IP networking, routing, firewalling, and segmentation
• Familiarity with network segmentation, access controls, ServiceNow CMDB, or least privilege models
• Ability to work directly with engineers and operational teams to validate real-world behaviors and constraints

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

 #LI-Hybrid  

IDR is seeking a Production Planner to join one of our top clients for an opportunity in New York, NY. This role involves coordinating demand planning activities within the entertainment and music industry, providing essential support to production and operational teams to ensure smooth workflow and forecasting accuracy.

Position Overview for the Production Planner:

• Manage demand planning activities to align with production schedules and business needs.
• Utilize statistical analysis, forecasting methods, and software tools to predict future demand.
• Collaborate with cross-functional teams to gather input and share insights on forecasting processes.
• Maintain and update demand planning software, including SAP/APO and other related tools.
• Analyze data to identify trends and make informed decisions to optimize production efficiency.

Requirements for the Production Planner:

• Two to Three years of experience in demand planning
• Demonstrated proficiency in statistics, forecasting, and forecasting methods with an understanding of their financial and operational impacts
• Knowledge of SAP/APO, other software related to demand planning is preferred
• Experienced with other software packages including Windows, and Microsoft Office
• This position requires strong analytical, organizational, decision making, and presentation skills. Strong interpersonal skills are also essential to effectively interact with all teams, areas and levels of business affecting the forecast process.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

$25-$30/hr #LI-ONSITE

IDR is seeking a Senior Application Security Engineer to join one of our top clients for a hybrid opportunity in Farmington, CT. This role supports a major national Deloitte commercial project within the cybersecurity and enterprise services industry. The position involves working collaboratively with teams to enhance web application security and automate security processes, ensuring compliance and operational efficiency.

Position Overview for the Senior Application Security Engineer:

• Support the timely remediation of web application security issues identified by the Cyber team for external-facing enterprise services applications.
• Act as the primary Cyber Liaison for enterprise services applications, partnering with application owners to orchestrate security remediation and ensure compliance.
• Collaborate with infrastructure service owners to streamline application onboarding processes and develop standardized SOPs for security operations.
• Partner with the ServiceNow team to architect cyber-required attributes within the CMDB structure and identify automation opportunities for maintaining high-fidelity security data.
• Design and deploy executive-level scorecards to track web application security metrics and provide actionable insights to leadership.

Requirements for the Senior Application Security Engineer:

• 5+ years of experience in cybersecurity, IT service management, or related roles.
• Experience with ServiceNow CMDB and ITSM processes.
• Strong understanding of web application security, including vulnerability remediation and compliance measures.
• Knowledge of ServiceNow architecture, particularly CMDB configurations and integrations.
• Familiarity with automation tools and scripting languages used for IT process automation (e.g., Python, PowerShell, or similar).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Financial Analyst / Accountant to join one of our top clients for an opportunity in Boston, MA. The organization operates within the healthcare industry, focusing on hospital operations and financial performance. This role involves leading analytical support for long-term strategic programs and financial reporting efforts, providing critical insights to improve hospital operations.

Position Overview for the Senior Financial Analyst / Accountant:

• Leads analytical support for long-term strategic programs.
• Serves as the point person for assigned projects, engaging with stakeholders to define scope and deliverables.
• Conducts complex analyses and prepares journal entries and account reconciliations for various accounts and funds.
• Presents findings and recommendations to senior leadership to support decision-making.
• Leads ad-hoc projects to improve hospital operations and financial performance, mentoring team members in analysis and reporting.

Requirements for the Senior Financial Analyst / Accountant:

• 5 years of previous experience in financial reporting and analysis in a hospital setting.
• Strong technical skills and proficiency with Microsoft Office, advanced Excel, and database tools.
• Knowledge of systems, reporting programs, and networks with ability to identify process improvements.
• Knowledge of emerging technologies and industry best practices.
• Skilled at evaluating analytics and understanding data content, with strong business acumen.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Customer Service Representative to join one of our top clients for an opportunity in New Jersey. This company operates within the manufacturing and retail sectors, focusing on providing exceptional customer support to enhance client satisfaction and streamline order processing. This role involves managing customer inquiries and maintaining accurate documentation to support business operations.

Position Overview for the Customer Service Representative:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and courteous manner
• Provide accurate information regarding products, services, policies, and procedures
• Resolve customer concerns, complaints, or issues effectively, escalating when necessary
• Process customer orders, returns, refunds, exchanges, or service requests accurately
• Maintain detailed and accurate customer records and interaction logs

Requirements for the Customer Service Representative:

• 2+ years’ experience in a customer service role in the retail/manufacturing industry
• Professional experience utilizing ERPs (SAP, NetSuite, or NDS)
• Experience providing customer support via phone, email, and in-person
• Must have knowledge of EDI order entry (specifically for NJ role)
• Strong verbal and written communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Senior IT Cloud Engineer to join one of our top clients for an opportunity in Eagan, Minnesota. This role supports a leading healthcare organization’s cloud services team, focusing on cloud strategy, planning, and delivery across multiple cloud platforms without being responsible for product ownership. It offers an exciting chance to work within a large enterprise environment, utilizing advanced cloud technologies.

Position Overview for the Senior IT Cloud Engineer:

• Collaborate with cross-functional teams to ensure cloud initiatives are strategically aligned and efficiently executed
• Assist in translating strategic goals into actionable plans and deliverables
• Support cloud platforms such as Azure and Google Cloud Platform (GCP), along with AI/ML, HPC, and shared cloud foundations
• Track work progress and maintain project visibility for senior leadership
• Bring structure and clarity to complex enterprise cloud projects

Requirements for the Senior IT Cloud Engineer:

• Bachelor's degree with 5 years' demonstrated technical experience and 1 year of leadership experience, or Associate's degree with 7 years' experience, or HS/GED with 9 years' experience in a large, complex organization
• Certification in cloud engineering is required
• Hands-on experience with Azure and Google Cloud Platform (GCP)
• Product operations, delivery, or execution management experience
• Familiarity with Agile frameworks and sprint-based delivery

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

pay: 75-80/hr #LI-Remote  

IDR is seeking a Business Intelligence (BI) Analyst II to join one of our top clients for a remote opportunity. This role focuses on production support within a complex BI application and data warehouse environment—analyzing, troubleshooting, and resolving ETL/workflow failures, performing deep data research, and implementing fixes to improve long-term stability and performance.

Position Overview for the Business Intelligence (BI) Analyst II:

• Provide production support for BI systems in a complex application and data warehouse environment.
• Analyze, troubleshoot, and resolve critical ETL/workflow failures; determine failure points and drive root-cause resolution.
• Utilize workflow monitoring tools to identify failures, then trace components and interpret workflow/session logs.
• Perform in-depth data research to provide clarity, validate fixes, and support process improvement initiatives.
• Collaborate with cross-functional IT teams to resolve complex issues and recommend optimal solutions.
• Support routine and ad-hoc changes/deployments for source teams, including proactive support activities.
• Manage ticket queue; resolve issues and escalate appropriately with clear communication.
• Develop and maintain technical documentation, procedures, and knowledge articles.
• Participate in an on-call rotation (one week every sixth week).

Requirements for the Business Intelligence (BI) Analyst II:

• Experience with Informatica (or equivalent ETL tool).
• Experience with ActiveBatch (or comparable enterprise scheduling tool).
• Hands-on experience supporting ETL data movement in a production operations role (troubleshooting and resolving failures).
• Ability to interpret SQL syntax across multiple database platforms (e.g., SQL Server, Oracle, Netezza, DB2, etc.).
• Understanding of SDLC processes.
• Linux/Unix skills, including navigating directories, understanding file permissions/environment variables, reading shell scripts, and using vi.

Nice to have:

• Development experience in an operations-focused role.
• Cloud data warehouse experience.

#LI-Remote

pay transparency: 30–32/hr W2

IDR is seeking a Retail Production Coordinator to join one of our top clients for an opportunity in Santa Monica, California. This role involves managing apparel and accessories production within the fashion and entertainment industries, supporting end-to-end merchandising operations for artists and festivals. The company operates within a dynamic, creative environment focused on innovative apparel and merchandise development.

Position Overview for the Retail Production Coordinator:

• Manage apparel and accessories production from concept to delivery, ensuring quality and timing standards are met
• Coordinate with vendors and internal teams to negotiate costs and optimize product engineering processes
• Oversee end-to-end merchandising operations for artists and festivals, handling multiple market segments including men's, juniors, and children's wear
• Utilize systems such as PLM and Monday Boards for tracking production and workflow
• Support the maternity leave coverage with potential for future projects based on performance

Requirements for the Retail Production Coordinator:

• 3-5+ years of experience in apparel and accessories production or product development
• Diverse market experience across various apparel segments including men's, juniors, and children's wear
• Strong skills in cost negotiation with vendors and product engineering
• Bachelor's degree in Product Development, Textile Science, Fashion Design, or a related field (Preferred)
• Music merchandise production experience is a plus

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-HYBRID $35-$40/hr