Maggie Phillips

IDR is seeking a Technical Delivery Lead to join one of our top clients for a remote opportunity. This role will serve as the hands-on technical lead for a cloud-based application modernization initiative, combining software development, solution architecture, and technical team leadership.

This is an ideal opportunity for a strong software engineer who has progressed into technical leadership but remains highly hands-on with development. You’ll lead a lean engineering team, contribute directly to the codebase, make key architecture decisions, and help establish best practices around modern AI-assisted software development.

Position Overview for the Technical Delivery Lead:

• Serve as the hands-on technical lead and design authority for a modern cloud-based web application

• Lead a lean software development team of approximately 2–3 engineers while actively contributing to development

• Own technical design and architecture decisions across AWS, backend services/APIs, frontend development, and cloud infrastructure

• Lead application development across a modern full-stack environment, including a strong AWS backend and React-based frontend

• Drive sprint planning, technical decision-making, code quality, troubleshooting, testing, and deployment readiness

• Utilize AI-assisted development tools such as GitHub Copilot, Claude Code, or similar platforms while establishing strong practices around code quality, testing, review, and maintainability

• Mentor developers and help the team effectively leverage AI-assisted development without sacrificing engineering standards

• Partner with technical and business stakeholders to translate requirements into scalable, maintainable solutions

Requirements for the Technical Delivery Lead:

• Strong professional software engineering background with recent hands-on development experience

• Proven experience as a Technical Lead, Lead Software Engineer, Senior/Staff Engineer, hands-on Software Architect, or similar technical leadership role

• Strong full-stack development experience with the ability and willingness to write and review production code

• Experience designing and developing cloud-native applications in AWS

• Strong backend development experience and familiarity with modern frontend frameworks such as React

• Experience with modern application architecture, APIs, containerized workloads, CI/CD, and infrastructure as code

• Experience using AI-assisted development tools such as GitHub Copilot, Claude Code, or comparable technologies

• Strong understanding of software engineering best practices including testing, code quality, maintainability, security, and scalable application design

• Demonstrated ability to make and clearly explain architecture decisions, technical tradeoffs, and design approaches

• Ability to lead and mentor developers while remaining technically hands-on

• Strong communication skills with the ability to work effectively with both technical and business stakeholders

• Must be able to work 7:30 AM–4:30 PM Central Time

Preferred Experience:

• Python and/or FastAPI

• React, JavaScript, or TypeScript

• AWS ECS/Fargate, RDS/Aurora, S3, or similar AWS services

• Terraform or other Infrastructure as Code technologies

• PostgreSQL

• AWS Bedrock or other Generative AI/LLM technologies

• Authentication/authorization, RBAC, SSO, and secure application development

• Experience delivering applications in regulated or compliance-driven environments

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Opportunity to lead a modern application development initiative while remaining hands-on with emerging technologies

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote   

IDR is seeking a Quality Assurance Lead to join one of our top clients for a remote opportunity.

This role is ideal for a seasoned professional with a background in quality assurance within contact centers or customer service environments. The company specializes in operational excellence, focusing on delivering high-quality communication and operational workflows across multiple channels.

Position Overview for the Quality Assurance Lead:

• Lead and manage a team of QA Analysts, providing day-to-day oversight, coaching, performance management, and guidance.
• Develop, implement, and maintain a comprehensive Quality Assurance Plan, including quality standards, evaluation criteria, sampling methodologies, review schedules, calibration processes, and reporting requirements.
• Oversee quality evaluations across multiple communication channels, including inbound/outbound calls, chats, emails, document processing, application processing, and related operational workflows.
• Design and maintain QA scorecards, evaluation methodologies, and quality monitoring processes to ensure consistency and accuracy.
• Conduct and facilitate regular calibration sessions to ensure consistent scoring and evaluation standards across QA team members.

Requirements for the Quality Assurance Lead:

• 7+ years of Quality Assurance experience within a contact center, customer service, or operations environment.
• 3+ years of experience leading QA teams, including direct supervision and management of QA Analysts.
• Demonstrated experience designing, implementing, and managing QA programs, frameworks, scorecards, and governance processes.
• Experience developing and executing comprehensive Quality Assurance Plans, including evaluation criteria, review frequency, calibration, remediation, and reporting.
• Hands-on experience conducting quality evaluations across calls, chats, emails, and operational or back-office workflows.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Integration Engineer to join one of our top clients for a remote opportunity. In this role, you’ll design, build, and troubleshoot integrations between Workday and other enterprise platforms, focusing on API-driven connectivity and reliable automation. This is a hands-on engineering position within an enterprise environment where quality, observability, and disciplined integration practices are essential.

Position Overview for the Senior:

• Design, develop, and support API-driven integrations connecting Workday with enterprise systems and automation tools
• Build and troubleshoot integrations at the request/response level, including payload structure, authentication, and error handling
• Ensure integrations are deterministic, resilient, and production-ready with strong validation and logging practices
• Analyze integration issues across systems by reviewing data flow, business process behavior, and sequencing dependencies

Requirements for the Senior:

• 4+ years of hands-on Workday integration experience
• Strong experience with Workday REST APIs and Workday SOAP APIs (Web Services)
• Ability to manually construct and troubleshoot API requests/responses (beyond low-code or tool-only approaches)
• Strong XML skills, including namespaces and schema validation concepts
• Working knowledge of integration security/authentication patterns and enterprise integration best practices

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Sr. Azure DBA/Fabric Engineer to join one of our top clients for Atlanta, GA. This role involves working within a dynamic technology environment focused on database administration and Microsoft Fabric solutions. You will have the opportunity to contribute to innovative projects and enhance your expertise with industry-leading tools and technologies.

Position Overview for the Sr. Azure DBA/Fabric Engineer:

• Responsible for managing and optimizing Azure SQL and SQL Server environments, ensuring high performance, availability, and disaster recovery.
• Hands-on experience with Microsoft Fabric, including supporting and administrating different Fabric components such as workspaces, capacities, lakehouses, and pipelines.
• Troubleshoot performance issues, implement backups, and perform routine maintenance to support enterprise-scale database solutions.
• Collaborate with cross-functional teams to support Fabric environment configurations and operational needs.
• Engage in a hybrid work environment, supporting a variety of cloud and on-premises resources.

Requirements for the Sr. Azure DBA/Fabric Engineer:

• Senior-level experience with Azure SQL and SQL Server database administration.
• Strong understanding of performance tuning, troubleshooting, backups, and recovery strategies.
• Hands-on experience with Microsoft Fabric, supporting components like workspaces, capacities, lakehouses, pipelines, notebooks, and semantic models.
• Proven ability to support and administer Fabric environments effectively.
• Demonstrated experience diagnosing and resolving production performance issues, with a detailed understanding of HA/DR approaches.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Database Marketing Operations Analyst to join one of our top clients for a fully remote opportunity. This position plays a crucial role in developing and delivering targeted marketing campaign populations for retail direct marketing initiatives, focusing on residential customers, small business customers, and prospects. The company is a leader in the marketing industry, committed to innovative customer engagement and data-driven campaigns.

Position Overview for the Database Marketing Operations Analyst:

• Develops and delivers accurate marketing campaign populations for retail direct marketing initiatives targeting residential and small business customers, as well as prospects.
• Collaborates with marketing teams to interpret campaign objectives, customer eligibility, and business rules, ensuring precise audience targeting.
• Utilizes SAS and UNIX environments to create, maintain, and execute campaign population processes supporting ongoing marketing initiatives.
• Manages multiple campaign projects simultaneously, ensuring accuracy and adherence to deadlines throughout different stages of campaign lifecycle.
• Acts as the primary contact for campaign list development, issue resolution, and quality assurance, ensuring outputs meet business requirements.

Requirements for the Database Marketing Operations Analyst:

• Bachelor’s degree in Marketing, Business, Computer Science, or a quantitative field from an accredited four-year college or university
• 4+ years of experience in direct marketing or marketing analysis, with strong analytical, logical, and problem-solving skills
• Experience using SAS software and working in a UNIX environment
• Thorough understanding of direct marketing, campaign management, customer segmentation, and targeted audience development concepts
• Ability to interpret campaign objectives and translate business requirements, eligibility criteria, and customer rules into accurate campaign populations

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a eDiscovery Manager to join one of our top clients for an opportunity in Washington, DC. This position is a technical leadership role responsible for overseeing lab data processing, ensuring compliance with eDiscovery specifications, and managing a team of professionals within a legal and litigation support environment.

Position Overview for the eDiscovery Manager:

• Lead and supervise lab operations related to eDiscovery processing and productions
• Ensure incoming and outgoing data meet strict compliance and quality standards
• Collaborate with attorneys and stakeholders across the eDiscovery lifecycle
• Manage a team of eDiscovery professionals to deliver accurate and timely results
• Maintain expertise in relevant tools such as Relativity and other litigation support platforms

Requirements for the eDiscovery Manager:

• 5+ years of experience in eDiscovery or litigation support, including processing, QA, and data analysis
• 2+ years managing or supervising an eDiscovery team
• Strong knowledge of EDRM models and data workflows
• Ability to obtain a Public Trust clearance 
• Excellent leadership and communication skills, and the ability to lead daily lab operations

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Sr. Compensation Analyst to join one of our top clients for a remote opportunity. This role involves supporting the administration of employee and provider compensation programs, leading projects, and collaborating with various HR functions to enhance compensation strategies.

Position Overview for the Sr. Compensation Analyst :

• Assists in managing and implementing employee and provider pay programs in accordance with company policies and compliance standards.
• Supports the development and recommendation of pay practices and policies based on market and economic conditions.
• Collaborates with HR teams, including HRBPs, Talent Acquisition, Benefits, and HRIS, to align compensation initiatives with organizational goals.
• Ensures adherence to applicable federal and state employment laws related to compensation and wage laws.
• Contributes to the success of the compensation function through experience-based judgment and proactive project leadership.

Requirements for the Sr. Compensation Analyst :

• High school diploma or GED required.
• Four or more years of experience in compensation administration or a related HR role.
• Demonstrated proficiency in job analysis, job evaluation, and market pricing.
• Ability to lead projects and work collaboratively across multiple HR functions.
• Strong understanding of compliance with federal and state employment laws.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Oracle HCM Functional Lead to join one of our top clients in the metro Atlanta area. This is a 100% onsite position and our client is looking for someone to start ASAP!

This role is focused on supporting and maintaining Oracle Fusion Cloud HCM applications, specifically in Payroll, Benefits, and Oracle Time & Labor. The position involves partnering with business users, vendors, Oracle, and technical teams to configure solutions, support ongoing operations, and manage quarterly releases and testing.

Position Overview for the Oracle HCM Functional Lead:

• Support and maintain Oracle Fusion Cloud HCM applications, with a focus on Payroll, Benefits, and Oracle Time & Labor
• Collaborate with business stakeholders, vendors, and technical teams to design, configure, and implement solutions
• Lead testing, troubleshooting, and support for quarterly updates and enhancements
• Manage integrations with third-party systems and ensure data security and compliance
• Provide expertise in Oracle Fusion HCM configurations, customizations, and release management

Requirements for the Oracle HCM Functional Lead:

• 5–7+ years of HCM experience with a focus on Payroll, Benefits, and Oracle Time & Labor within Oracle Fusion Cloud
• 5+ years as an HCM Functional Lead supporting Oracle Fusion Cloud modules
• 10+ years of overall ERP implementation and/or administration experience
• Proven expertise in Oracle Fusion Cloud configurations, including custom fields and Fast Formulas
• Experience leading full project lifecycles from requirements gathering through deployment and testing

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 13 years in a row.

#LI-Onsite 

IDR is seeking a Data Engineer to join one of our top clients for an opportunity in Rosemont, IL. This role offers an engaging environment within a data-driven organization focused on leveraging AI-powered solutions to transform data workflows and insights. The position involves designing, building, and maintaining data pipelines and warehouses, with a focus on modern data engineering practices and AI-assisted development tools.

Position Overview for the Data Engineer:

• Responsible for designing and delivering scalable data pipelines and maintaining data warehouse objects.
• Operates independently within an AI-native delivery model, utilizing AI tools such as Claude and GitHub Copilot.
• Works closely with cross-functional teams to gather requirements, develop, test, and deploy data solutions.
• Ensures high data quality through automated checks, testing, and review processes.
• Collaborates effectively within a distributed team environment, following development standards and participating in agile ceremonies.

Requirements for the Data Engineer:

• Bachelor's degree in Computer Science, Data Engineering, Information Systems, or a related field, or equivalent professional experience.
• 3-5 years of professional data engineering experience.
• Solid working knowledge of SQL and relational database concepts, including query performance and data modeling.
• Hands-on experience building and maintaining ETL/ELT pipelines.
• Experience with AI development tools such as Claude and GitHub Copilot, and data warehouse architectures including Medallion layers.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#Li-REMOTE