Maggie Phillips

IDR is seeking a Business Analyst to join one of our top clients for an opportunity in Austin, TX. This role involves supporting project initiatives focusing on data analysis, process improvement, and vendor management. The company you will work with is a leader in the energy sector, committed to innovation and operational excellence.

Position Overview for the Business Analyst:

• Provide project support to Department Directors and process leaders.
• Analyze business processes, present alternatives, and make recommendations.
• Assist in resolving technical and business issues related to planning, performance measurement, and change management.
• Manage activities related to contract and vendor management, procurement, and technological applications used within Customer Care.
• Utilize data analysis skills to develop reports, graphs, and insights for decision-making.

Requirements for the Business Analyst:

• 8+ years of experience with cost-benefit analysis and total cost of ownership modeling
• Professional experience in a utility, oil, gas, or similar industry
• 8+ years of analyzing data for report software, spreadsheets, graphs, and flow charts and finding solutions for complex problems
• 2+ years of procurement lifecycle experience
• 3+ years of financial system and payment reconciliation experience

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Networking Project Manager to join one of our top clients for an opportunity in Santa Teresa, NM. This role involves overseeing the delivery of networking infrastructure in large-scale critical facilities, including data centers and hospitals, within a high-intensity construction environment.

Position Overview for the Networking Project Manager:

• Lead the delivery of networking and technology scope across large-scale construction projects, including fiber, structured cabling, and low-voltage systems
• Coordinate with general contractors, subcontractors, and internal stakeholders to ensure project milestones are met
• Oversee installation, quality assurance, and commissioning of IT infrastructure systems on-site
• Manage project schedules, risks, and issue resolution to maintain timelines and deliverables
• Facilitate effective communication between construction, engineering, and technology teams to ensure smooth project execution

Requirements for the Networking Project Manager:

• 7+ years of experience in Construction Project Management
• Strong background in networking infrastructure and IT systems deployment
• Experience with structured cabling (fiber, copper, low-voltage systems)
• Proven experience delivering large-scale infrastructure or construction projects in critical environments
• Strong stakeholder management, communication, and leadership skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Media Trafficking Specialist to join one of our top clients for an opportunity in Memphis, TN. This role involves managing the setup, trafficking, and launch of TV media campaigns, ensuring accuracy and timely execution. The company operates within the media and advertising industry, focusing on delivering high-quality campaign management solutions.

Position Overview for the Media Trafficking Specialist:

• Responsible for the accurate setup, trafficking, and launch of creative assets across TV media campaigns.
• Collaborates closely with Creative, Media Planning, Ad Operations, Analytics, and external vendors to ensure campaign readiness.
• Conducts comprehensive pre-launch quality assurance checks to verify creative and technical accuracy.
• Coordinates creative delivery through third-party trafficking platforms to meet campaign timelines.
• Monitors campaign launches and supports post-launch adjustments to ensure proper functioning and reporting.

Requirements for the Media Trafficking Specialist:

• 2+ years experience in media trafficking or campaign management.
• Strong attention to detail with accountability for end-to-end campaign execution.
• Proven ability to coordinate effectively across multiple internal teams and external vendors.
• Comfort operating in fast paced, performance driven media environments with tight deadlines.
• Excellent communication and organizational skills to manage multiple priorities.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Social Media Content Creator to join one of our top clients for a hybrid opportunity. This role involves developing engaging digital content for a dynamic organization in the media and entertainment industry. The position offers an exciting chance to contribute creative social media assets that resonate across platforms and drive brand awareness.

Position Overview for the Social Media Content Creator:

• Develop and produce high-quality social media content including photos, videos, and graphics.
• Collaborate with internal teams to ensure content aligns with brand and campaign objectives.
• Stay current with emerging social media trends and incorporate them into content strategies.
• Manage content ideation, planning, shooting, editing, and publishing workflows.
• Support supporting email design and execution on relevant platforms.

Requirements for the Social Media Content Creator:

• 2-4 years of experience in content creation, social media, and/or design (preferably for a company, not personal content creation).
• Proven experience producing photo and video content for social platforms, including creating Reels, managing graphic design, and editing content.
• Experience supporting email design and execution on the Fishbowl platform.
• Experience supporting food & beverage, nonprofit, and/or consumer brands.
• Prior agency experience is a plus!

IDR is seeking a Data Center Infrastructure Management Engineer III to join one of our top clients for an opportunity in Atlanta, GA. This role offers an exciting chance to work within a leading organization managing mission-critical infrastructure environments, including hyperscale data centers. The company operates in the technology and data center industry, focusing on supporting critical systems and automation.

Position Overview for the Data Center Infrastructure Management Engineer III:

• Support and maintain mission-critical monitoring and control systems within data centers.
• Collaborate with engineering teams to troubleshoot, analyze, and optimize power and cooling infrastructure.
• Manage automation systems, SCADA platforms, and Building Management Systems (BMS).
• Ensure system reliability and performance through proactive maintenance and issue resolution.
• Work closely with cross-functional teams to support infrastructure upgrades and projects.

Requirements for the Data Center Infrastructure Management Engineer III:

• 10+ years of experience supporting critical monitoring/control systems in mission critical environments
• Data center infrastructure experience
• EPMS/BMS systems experience
• Ignition SCADA platform experience strongly preferred
• PLC programming experience
• Bachelor degree in engineering (Electrical, Mechanical, or related)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

IDR is seeking a Sitecore Product Manager to join one of our top clients for an opportunity in Dallas, Texas. This company is a leader in digital marketing solutions, focusing on enhancing customer engagement through innovative platform management. The role involves shaping and executing the vision, strategy, and roadmap for enterprise Sitecore platforms.

Position Overview for the Sitecore Product Manager:

• Define and drive the Sitecore product vision, strategy, and roadmap aligned to business goals
• Partner with business and technology teams to translate needs into prioritized initiatives
• Manage and maintain a transparent, prioritized product backlog aligned to strategic outcomes and budget
• Lead change management and user adoption efforts for Salesforce features and releases
• Develop and execute communication, training, and rollout plans

Requirements for the Sitecore Product Manager:

• 5+ years of experience working with Sitecore
• 5+ years of experience defining and tracking KPIs to measure platform adoption, business value, and user satisfaction
• Proven ability to manage and prioritize a product backlog aligned to strategic goals and budget
• Strong experience collaborating with stakeholders and business analysts to develop clear requirements and user stories
• Nice to Have: Nonprofit background

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a long term contract, Technical Support Analyst to join one of our top clients for a remote opportunity (10-20% travel on West Coast). The position requires a professional who can manage tech issues efficiently while maintaining excellent communication with healthcare staff and executives.

Position Overview for the Technical Support Analyst:

• Document and respond to customer requests and technical issues related to hardware, software, and network systems.
• Collaborate with support teams to resolve technical problems in a timely manner, ensuring high-quality service.
• Support users in a healthcare environment, including troubleshooting Windows, Office 365, Active Directory, and hardware.
• Communicate technical information effectively to non-technical staff, including clinical personnel.
• Ability to work independently, prioritize tasks, and support multiple facilities with travel up to 20% as needed.

Requirements for the Technical Support Analyst:

• 4+ years of applicable IT experience in a large enterprise environment.
• Strong understanding of Windows OS, Active Directory, Microsoft Office 365, and networking fundamentals.
• Experience troubleshooting hardware, printers, and cloud environments such as Azure and VMware.
• Excellent communication skills with the ability to instruct non-technical users.
• Valid driver’s license and reliable transportation, with the ability to travel as required.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a NICE CXone Support Engineer to join one of our top clients for an opportunity in Knoxville, Tennessee. This role is ideal for professionals with basic to mid-level knowledge of NICE CXone, focusing on support, configuration, and administration within a healthcare environment. The position involves managing auto attendants and providing Level 2 support for NICE CXone configuration and policy management.

Position Overview for the NICE CXone Support Engineer:

• Manage and configure auto attendants in NICE CXone.
• Provide Level 2 support for NICE CXone environment issues.
• Perform configuration management and policy administration tasks.
• Support troubleshooting and resolution of environment issues.
• Collaborate with team members to ensure smooth system operations.

Requirements for the NICE CXone Support Engineer:

• Basic to mid-level knowledge of NICE CXone.
• Experience supporting NICE CXone environments and troubleshooting Level 2 issues.
• Familiarity with configuration management and policy administration within NICE CXone.
• Ability to work onsite in Knoxville, Tennessee, or in a hybrid schedule.
• Strong communication skills and attention to detail.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Epic Application Coordinator - Healthy Planet to join one of our top clients for a fully remote opportunity. This role supports a healthcare IT team focused on the Epic Healthy Planet module, emphasizing system build, optimization, and ongoing support to enhance population health initiatives within a hospital or health system setting.

Position Overview for the Epic Application Coordinator - Healthy Planet:

• Support the design, build, configuration, and maintenance of the Epic Healthy Planet module.
• Collaborate with clinical, operational, and technical teams to implement population health initiatives.
• Troubleshoot system issues and provide ongoing production support.
• Analyze workflows and recommend system improvements to optimize performance.
• Participate in testing, upgrades, and system enhancements to ensure system integrity.

Requirements for the Epic Application Coordinator - Healthy Planet:

• Active Epic Healthy Planet Certification (REQUIRED), current and in good standing.
• 3–5+ years of hands-on Epic build experience specific to Healthy Planet.
• Proven experience supporting population health, care management, or value-based care workflows.
• Experience with system configuration, upgrades, testing, and issue resolution within Epic.
• Ability to translate clinical and business requirements into technical solutions, working effectively in a fast-paced healthcare environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row