Maggie Phillips

IDR is seeking a Customer Service Representative to join one of our top clients for a remote opportunity. This role involves serving as the first point of contact for customers with various service-related inquiries. The position focuses on analyzing customer issues, providing solutions, and ensuring a high quality of customer service in a fast-paced environment.

Position Overview for the Customer Service Representative:

• Respond to customer inquiries via phone and email professionally and efficiently.
• Analyze and resolve service issues, ensuring timely and accurate solutions.
• Collaborate cross-functionally to address billing, remittance, pricing, and renewal requests.
• Manage customer accounts, reconcile information, and perform financial analysis.
• Support contract renewals and communicate clearly regarding account details.

Requirements for the Customer Service Representative:

• 2+ years of prior Energy Industry, Customer Service, Billing and/or Collections experience preferred.
• Strong analytical abilities and problem-solving skills.
• Proficiency in Microsoft Office products including Word, Excel and Power Point.
• Ability to analyze information, solve problems and make quick, fact-based decisions.
• Ability to quickly gain proficiency in multiple systems which support service for customers.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Java Developer to join one of our top clients for an opportunity in Denver, Colorado. This hybrid role will support a cloud-oriented development environment, where you’ll work across backend development, lightweight front-end needs, and CI/CD workflows. You’ll contribute clean, maintainable code while quickly ramping on existing systems and delivering high-quality results.

Position Overview for the Java Developer:

• Build and maintain applications using modern Java while collaborating in a cloud-based development environment
• Develop and integrate REST APIs with strong JSON handling and API integration patterns
• Support lightweight front-end work using HTML, CSS, and JavaScript as needed
• Contribute to CI/CD workflows with Git-based tooling and automated pipelines
• Deploy, configure, and troubleshoot applications in AWS environments

Requirements for the Java Developer:

• Strong professional experience developing applications with Java
• Experience with Java 21 (or recent versions of the Java SDK)
• Solid experience with Spring Boot and Spring-based application development
• Strong working knowledge of JSON and API integration patterns
• Experience working with CI/CD pipelines (preferably GitLab CI/CD)

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. 58-60/hr  #LI-Hybrid  

IDR is seeking a CPQ Consultant to join one of our top clients for a fully remote opportunity. This role involves supporting a major commercial project within the Quote-to-Cash ecosystem, focusing on process optimization and platform design. The organization operates within the consulting and enterprise solutions space, emphasizing transformation and strategic alignment.

Position Overview for the CPQ Consultant:

• Lead strategy and functional design efforts across the Quote-to-Cash ecosystem.
• Assess current-state commercial processes and develop future-state operating models and workflows.
• Facilitate workshops with business stakeholders to gather requirements, identify pain points, and define transformation opportunities.
• Design and optimize end-to-end commercial processes spanning CRM, CPQ, CLM, pricing, and ERP platforms.
• Partner with business and technology teams to align commercial processes with enterprise systems and strategic objectives.

Requirements for the CPQ Consultant:

• 8+ years of experience leading commercial transformation, Quote-to-Cash, Lead-to-Cash, or revenue operations initiatives.
• Prior consulting experience with a consulting firm, systems integrator, or advisory organization.
• Strong expertise in business process design, workflow optimization, and operating model transformation.
• Experience supporting CRM, CPQ, CLM, and ERP ecosystems within complex enterprise environments.
• Demonstrated ability to lead stakeholder workshops, requirements gathering sessions, and process design initiatives.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Application Architect to join one of our top clients for an opportunity remotely. This role offers the chance to lead the design and integration of virtual care platforms within a healthcare organization, ensuring scalable and compliant telehealth solutions that enhance patient care.

Position Overview for the Application Architect:

• Provide strategic and technical leadership for inpatient video visit platforms within the clinical ecosystem
• Define target-state architecture for inpatient telehealth, ensuring integration with EHR systems, identity platforms, and cloud infrastructure
• Ensure solutions are scalable, secure, interoperable, and aligned with enterprise standards and patient care objectives
• Collaborate with clinical and technical teams to deliver reliable, compliant, and patient-centered virtual care
• Guide architecture design for vendor-supported SaaS platforms in regulated healthcare environments

Requirements for the Application Architect:

• Bachelor’s degree and nine (9) years of experience in relevant fields OR Master’s degree and seven (7) years of experience
• 8+ years of experience in healthcare IT, with 3+ years in solution or application architecture roles
• Active Epic certification (any module)
• Demonstrated experience designing architectures for vendor-supported SaaS platforms in regulated environments
• Strong knowledge of healthcare interoperability standards (HL7, FHIR), identity management, API architecture, and healthcare security requirements

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation: $90 - 95/hr 

IDR is seeking a Senior Navigation Engineer to join one of our top clients for an opportunity in Westminster, CO. This role supports spaceflight missions across all phases of spacecraft navigation, from estimation and tracking architecture development to flight operations readiness and real-time performance support. You will help advance state estimation capabilities through sophisticated Kalman filter development and validation while partnering with teams across mission engineering and verification activities.

Position Overview for the Senior Navigation Engineer:

• Lead spacecraft navigation for all mission phases, including formulation, tracking architecture development, estimation approach, and operations.
• Develop and validate advanced Kalman filter configurations for complex regimes, such as multi-body, low-thrust, and weak observability scenarios.
• Serve as primary navigation lead for flight operations prep, including console support, real-time orbit determination, and anomaly response.
• Mentor junior engineers and drive mission-critical navigation analysis, system-level trades, and verification/validation activities.

Requirements for the Senior Navigation Engineer:

• 8–12 years of professional experience in spacecraft navigation, orbit determination, or closely related flight dynamics roles.
• Bachelor’s degree in Aerospace Engineering, Systems Engineering, or related field.
• Demonstrated leadership of OD campaigns or major navigation tasks, including filter setup, force models, and tracking strategies.
• Proven ability to design and adapt Kalman filters for new dynamical and tracking regimes, including dynamic, bias, stochastic, and consider parameters.
• Significant experience with navigation/astrodynamics tools (e.g., MONTE, FreeFlyer, ODTK, GMAT, STK) in flight or flight-like applications.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• $132k-174,900k/yea
•  #LI-Hybrid  

IDR is seeking a SOW/ Deal Desk Analyst to join one of our top clients for an opportunity in San Francisco, CA. This role is integral to supporting the creation and management of Statements of Work (SOWs) within a professional services environment, focusing on coordinating with sales and solution teams to ensure accurate and compliant documentation.

Position Overview for the SOW/ Deal Desk Analyst:

• Owns the SOW process from intake through final delivery and approval.
• Collaborates with Sales and Solution Architects to clarify customer requirements and scope.
• Manages multiple SOW requests simultaneously, tracking status through various tools and platforms.
• Creates customer-ready, legally compliant SOWs using approved templates and tailoring content as needed.
• Validates cost, pricing, and margin assumptions, adjusting structures based on governance rules and deal strategy.

Requirements for the SOW/ Deal Desk Analyst:

• Strong written communication skills, with the ability to turn technical and financial input into clear, customer-friendly language.
• Solid working knowledge of Microsoft Word and Excel, including comfort reviewing formulas, calculations, and structured pricing tables.
• Ability to validate cost, pricing, and margin and understand how changes in scope or rates impact overall deal economics.
• Familiarity with IT services, technical concepts, or professional services delivery (formal experience not required).
• Experience handling multiple requests with a structured system for prioritization and organization.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Functional Tester to join one of our top clients for an opportunity in Mechanicsburg, Pennsylvania. This role supports critical Health and Human Services testing focused on Integrated Eligibility rules across public assistance programs. You’ll help validate functionality end-to-end, from requirements review through test execution and results reporting.

Position Overview for the Functional Tester:

• Perform hands-on functional testing for Health and Human Services (HHS) systems with an emphasis on Integrated Eligibility (IE) rules testing
• Validate benefit calculations, issuance schedules, payment methods/outputs, and eligibility outcomes
• Test across multiple phases including test planning, execution, and closure, covering integration testing, system testing, and user acceptance testing
• Validate batch processes such as benefit issuance, interfaces (flat files and SOAP UI), data conversion, reports, notices, and security roles
• Coordinate interface testing for inbound and outbound eligibility data exchanges with external interfaces and downstream benefits issuances

Requirements for the Functional Tester:

• Prior experience testing Health and Human Services (HHS) systems, with strong focus on Integrated Eligibility (IE) rules across public assistance programs including Cash Assistance (TANF) and Food Assistance (SNAP)
• Prior experience with Benefits issuance and eligibility determinations
• Demonstrated ability to review and interpret functional specifications, system requirements, and other design documentation
• Proficiency across testing phases including test planning, execution, and closure; experienced in integration testing, system testing, and user acceptance testing
• Hands-on experience with Azure DevOps for test case creation, test execution, defect creation, and requirement traceability

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

— Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Tax Manager to join one of our top clients for an opportunity in Memphis, Tennessee. This role offers the chance to lead comprehensive tax operations within a prominent organization, focusing on strategic planning, compliance, and risk management, all within an established industry setting.

Position Overview for the Tax Manager:

• Lead the daily operations of the enterprise-wide tax function, ensuring compliance and effective strategy implementation
• Oversee tax filings including federal Forms 990 and 990T, collaborating with internal teams and external advisors
• Provide strategic tax insights and advice on regulatory changes and organizational growth initiatives
• Supervise and mentor a team of staff and senior tax accountants, promoting professional development and engagement
• Ensure accuracy and completeness of all tax-related documentation, including journal entries and reconciliations

Requirements for the Tax Manager:

• Bachelor’s degree in Accounting or Finance required; Master’s degree preferred
• CPA certification or Enrolled Agent (EA) required
• 5–8 years of progressive experience in tax accounting, ideally within a nonprofit or enterprise environment
• Deep understanding of GAAP and federal, state, and local tax regulations applicable to nonprofit organizations
• Strong analytical, organizational, and communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid