Maggie Phillips

IDR is seeking a Field Support Engineer to join one of our top clients in New York City. This role is pivotal in supporting and maintaining speed and red-light enforcement systems across North America. As a Field Support Engineer, you will be the technical expert on the ground, ensuring systems are installed, calibrated, and functioning optimally. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Field Support Engineer:

Provide hands-on field support and diagnostics for system deployments, ensuring swift and professional resolution of incidents. Participate in the installation, testing, and calibration of road safety systems, collaborating with partners and local authorities. Deliver technical training and create clear documentation for partners, operators, and client field teams. Manage local spare parts and logistics to ensure high system availability and readiness. Coordinate with international engineering and R&D teams to escalate and resolve technical issues efficiently.

Required Skills for Field Support Engineer:

Over 10 years of experience in field service or technical support for electronic or industrial systems. Strong diagnostic and repair skills for complex systems, including electronics and IP networking. Proven ability to work autonomously in the field with minimal supervision. Excellent communication skills, capable of training and explaining technical concepts to non-technical users. Willingness to travel across North America and occasionally to France for training and workshops.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-HYBRID

IDR is seeking a Contract Administrator to join one of our top clients in West Hollywood, CA. This role is pivotal in managing and executing contract-related activities for the procurement of goods and services. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Contract Administrator:

• Manage and oversee all contract-related activities, ensuring effective procurement processes for assigned categories.
• Develop and implement sourcing management strategies, focusing on vendor relationship growth and product selection expansion.
• Collaborate with stakeholders to execute category sourcing initiatives that deliver cost savings and meet organizational objectives.
• Conduct financial analysis, negotiate contracts, and manage supplier agreements, renewals, and change orders.
• Utilize ERP systems, with a preference for Oracle Cloud, to streamline contract management processes.

Required Skills for Contract Administrator:

• Bachelor's Degree in Supply Chain Management, Operations, Business, Accounting, Contract Administration, Procurement, or a related field.
• 3-5 years of progressive experience in purchasing, contract, and vendor negotiations within a complex environment, ideally in a healthcare or hospital setting. 
• Proficiency in Excel and ERP systems, with Oracle experience required. 
• Strong critical thinking skills and the ability to work independently. Experience in contract/database ERP management, preferably in a healthcare hospital setting.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Data Modeler to join one of our top clients for an opportunity in Berkeley, NJ or Coral Springs, FL. This role involves delivering enterprise-grade data modeling and architecture, focusing on large, complex data landscapes in both cloud and on-prem environments.

Position Overview for the Data Modeler:

• Deliver enterprise data modeling and architecture to establish strong data governance and standards.
• Create and maintain ERD, Conceptual, Logical, and Physical data models.
• Design data assets for high-performance ODS and near real-time Data Warehouses using Kimball and Inmon principles.
• Lead data modeling sessions with Business, IT, BI, and SME stakeholders to gather requirements and produce prototypes.
• Apply modern design approaches such as DDD, microservices, and Data Mesh for scalable warehouse solutions.

Requirements for the Data Modeler:

• 10+ years designing data assets for high-performance ODS and near real-time data warehouses (Kimball/Inmon).
• 15+ years hands-on experience with a data modeling tool such as erwin.
• 10+ years data analysis and profiling experience in financial services (account, card, payment, and/or digital processing).
• Expert communication skills; able to simplify complex topics and lead workshops with cross-functional partners.
• Comfortable in a fast-paced, matrixed environment; strong organizational skills and ability to manage multiple concurrent tasks.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Administrative Assistant to join one of our top clients for an opportunity in West Hollywood, CA. This role supports senior leadership within a healthcare or academic environment, providing high-level administrative and operational support to department chairs and vice chairs. The position involves daily on-site presence, including campus rounding and meeting with faculty and physicians.

Position Overview for the Administrative Assistant:

• Provide high-level administrative support to senior executives, including managing complex calendars, scheduling meetings, and coordinating travel.
• Screen and prioritize emails, calls, and correspondence, responding when appropriate and handling confidential information with discretion.
• Prepare and edit reports, presentations, and communications, ensuring accuracy and professionalism.
• Plan, coordinate, and document high-level meetings and events, including preparing agendas and meeting minutes.
• Support special projects, conduct research, and assist with strategic initiatives as needed, maintaining organized workflows.

Requirements for the Administrative Assistant:

• Minimum of 4-5 years of executive assistant or high-level administrative experience, preferably supporting C-suite executives.
• Experience supporting senior leadership in healthcare or academic settings is a plus.
• Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant business software.
• Excellent organizational skills with exceptional attention to detail and the ability to multitask.
• Excellent verbal and written communication skills, with a professional demeanor and ability to interact at all levels.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a SAP Business Analyst to join one of our top clients for an opportunity in Boulder. This role involves supporting SAP utilities processes, with a focus on the FICA module, within a dynamic and project-driven environment. The company specializes in utility industry technology solutions, offering a collaborative atmosphere and innovative project opportunities.

Position Overview for the SAP Business Analyst:

• Serve as a subject matter expert within the SAP FICA module, including hands-on configuration support
• Review and provide recommendations on functional design documentation and technical solution artifacts
• Support redesign and optimization of internal billing and invoicing processes
• Facilitate and participate in business workshops, including preparation of deliverables and follow-up activities
• Partner with business stakeholders to provide SAP guidance and help drive adoption of new system capabilities

Requirements for the SAP Business Analyst:

• 10+ years of SAP functional experience
• Demonstrated expertise within SAP Utilities and strong hands-on configuration experience within the SAP FICA module
• Experience supporting Billing and Invoicing processes within FICA
• Experience supporting at least one full SAP S/4HANA implementation (Greenfield or Brownfield)
• Experience working with system integrators and external vendor partners

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $78-83/hr W2 #LI-Hybrid

IDR is seeking an IBM iSeries System Engineering Supervisor to join one of our top clients in Franklin, TN. This role is perfect for a seasoned professional with a passion for IBM i systems, offering the chance to lead a dynamic team and drive strategic initiatives. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IBM iSeries System Engineering Supervisor:

• Serve as the subject matter expert for IBM i systems, providing strategic guidance and recommendations for hardware and software.

• Oversee the lifecycle management of over 100 IBM i installations, ensuring optimal performance and security through regular maintenance and upgrades.

• Lead a dedicated team in the setup and configuration of new IBM servers, managing procurement and logistics.

• Deliver expert technical support and problem resolution for IBM i systems and related peripherals.

• Develop and implement business continuity and disaster recovery plans, ensuring compliance with industry standards.

Required Skills for IBM iSeries System Engineering Supervisor:

• Over 10 years of experience in systems engineering or a related infrastructure role, with at least 3 years in a management capacity.

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.

• Expert knowledge of IBM i OS and system performance components, with proficiency in hardware configuration and support.

• Strong understanding of IBM i security and operations, including user profile management and backups.

• Excellent communication skills and the ability to collaborate effectively across teams.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry leading organization

Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-onsite

IDR is seeking a 100% Remote Sr. Product Manager to join one of our top clients in a fully remote capacity! This is an excellent opportunity for a strategic, product-focused leader to own the end-to-end lifecycle of complex products and drive meaningful business and user outcomes. If you have a strong background in product management and thrive in a fast-paced, collaborative environment, we encourage you to apply today!

Position Overview / Responsibilities for the Sr. Product Manager:

• Lead end-to-end product ownership, from strategy and discovery through delivery and post-launch optimization.

• Partner with engineering (TSAs, TPOs) and design teams to translate business needs into scalable, user-focused solutions.

• Drive product discovery through structured problem-solving and critical thinking, not just intake of business requests.

• Define clear product goals, success metrics, and KPIs, ensuring alignment across stakeholders and accountability for results.

• Collaborate cross-functionally with engineering, design, marketing, and business partners to craft cohesive product and market strategies.

• Maintain a strong sense of ownership, accountability, and continuous improvement throughout all phases of the product lifecycle.

• Balance strategic insight with hands-on execution in a growing, fast-paced product organization (~17 team members across divisions).

Required Skills for Sr. Product Manager:

• Minimum of 5+ years of dedicated product management experience (not project or program management).

• Proven ability to lead strategic discovery, define measurable outcomes, and drive results.

• Strong collaboration skills across technical, design, and business functions.

• Excellent communication, critical thinking, and leadership capabilities.

• Experience delivering high-impact products that align with business and user needs.

What’s in it for you?

• Competitive compensation package with performance bonus.

• Full benefits including Medical, Dental, Vision, and more!

• Remote flexibility with opportunities for in-person collaboration in Las Vegas.

• Join a growing, innovative product team where your impact will be visible and valued.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 Major Markets.

• Employee Stock Ownership Program.

• Medical, Dental, Vision, and Life Insurance.

• ClearlyRated’s Best of Staffing® Client and Talent Award Winner — 12 Years in a Row.

IDR is seeking a Customer Engineer to join one of our top clients for an opportunity in San Francisco, CA.  The company serves enterprise customers and developers, providing a dynamic environment where technical expertise and a customer-first mindset are essential for success.

Position Overview for the Customer Engineer:

• Serve as the primary technical contact for enterprise customers and developers via email, Slack, video calls, and community channels.
• Triage, debug, and resolve platform issues; own first-pass investigation through resolution.
• Collaborate with Engineering and Forward Deployed Engineering to resolve issues and improve product feedback loops.
• Build internal dashboards, workflows, and automations for customer health, support performance, and revenue visibility.
• Support and grow the developer community through various channels such as Discord, events, and workshops.

Requirements for the Customer Engineer:

• 3+ years in technical customer support or a similar role.
• Strong structured troubleshooting & debugging skills.
• Experience with SaaS platforms, APIs, or developer tools.
• Support tools experience (Zendesk, Intercom, Plain, etc.) and debugging production issues (Datadog or similar).
• SQL proficiency (writing accurate queries) and basic JavaScript experience (local/staging environments).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $125,000-150,000 #Li-onsite 

IDR is seeking a DevOps Engineer to join one of our top clients for an opportunity in Boulder, CO. This role is within a fast-moving startup environment focused on cybersecurity and cloud infrastructure solutions. The team values innovation and efficiency, emphasizing automation, monitoring, and AI integration to enhance system reliability and performance.

Position Overview for the DevOps Engineer:

• Manage and scale production environments within Google Cloud Platform (GCP)
• Write and maintain scripts to automate tasks and system integration
• Build, optimize, and secure GitLab pipelines for application deployment
• Monitor system health and troubleshoot performance issues proactively
• Support AI tool adoption to streamline workflows and improve system reliability

Requirements for the DevOps Engineer:

• 3–5 years of experience in a DevOps or Site Reliability Engineering (SRE) role
• Proficient in at least one scripting language (e.g., Python, Bash) and understanding of coding logic
• Hands-on experience with GitLab CI/CD, GitLab Runners, and version control practices
• Practical experience with GCP (GCE, GKE, Cloud Storage) or AWS
• Ability to support Java-based applications and troubleshoot JVM performance issues

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $150,000 #LI-Hybrid