Maggie Phillips

IDR is seeking a Field Technician 3 to join one of our top clients for an opportunity in Smyrna, Tennessee. This role is ideal for experienced technicians in the telecommunications and networking industry, providing services on client sites and leading onsite tasks with minimal supervision.

Position Overview for the Field Technician 3:

• Act as a lead on site, inspecting and auditing technicians’ work as needed
• Assist in training less experienced technicians and subcontractors on installation procedures and best practices
• Perform installation and service work on customer sites according to schedule
• Provide regular updates to project management and client teams in a timely manner
• Serve as the point of escalation for client concerns and resolve issues as they arise

Requirements for the Field Technician 3:

• High school diploma or equivalent required
• Minimum of two years of experience as a Technician Two or equivalent
• Ability to operate network certifiers and proficiency in multiple focus areas such as Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
• Must complete and maintain BICSI Installer 2 Copper and Fiber certifications
• Must be willing to travel support ongoing projects, including long-term assignments

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Technical Support Specialist to join one of our top clients for an opportunity in Forsyth, GA. This role supports educational technology initiatives by managing and troubleshooting Google Workspace and Chrome OS devices. The organization specializes in innovative digital learning solutions, emphasizing secure and efficient device management in an academic environment.

Position Overview for the Technical Support Specialist:

• Provide tier 1-2 technical support for Chrome OS and Google Workspace for Education, troubleshooting hardware, software, and connectivity issues.
• Configure, deploy, and update Chromebooks, extensions, and educational applications while enforcing device and user policies.
• Overseeing the Google Chrome Management Console for all devices and users, including Gmail, Calendar, Shared Mailboxes, and Google Sites.
• Monitor all aspects of the Google Workspace domain, tracking usage, user status, storage, security, and file sharing metrics.
• Collaborate with instructional technology teams to ensure compatibility of digital learning tools and maintain accurate inventory and documentation.

Requirements for the Technical Support Specialist:

• 4+ years of experience providing IT support or systems administration, preferably in an educational setting.
• Hands-on experience managing Google Workspace and Google Workspace for Education, including Chrome OS devices.
• Proficiency with Google Admin Console, Chrome Management Console, and Google workspace.
• Proficiency in Apple products and Mac support.
• Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Applications & Help Desk Support Specialist

IDR is seeking a dedicated and empathetic Applications/Help Desk Support Specialist to join one of our top clients in the legal sector. This role is perfect for someone who thrives in a dynamic environment, is quick to learn, and has a positive attitude towards training and development. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Applications & Help Desk Support Specialist:

• Act as the primary point of contact for incoming IT requests and manage ticket triage

• Design, develop, and implement end-user device solutions tailored to our client's needs

• Gather and document user system and software requirements, research and evaluate technology options, and prepare business cases for proposed solutions

• Provide both first- and second-level technical support, resolving incidents and processing changes in alignment with established Service Level Agreements (SLAs)

• Collaborate with all IT teams and end users to support effective, reliable, and secure end user device solutions

   

Required Skills for the Applications & Help Desk Support Specialist:

• Minimum of 3 years experience in a help desk, support, legal assistant or similar role, or an associate degree with at least 1 year of experience in a similar role

• Experience in desktop support roles in a Windows environment

• Familiarity with Microsoft Office 365 and Audio Visual systems

• Experience working with document management systems such as Laserfiche

• Hands-on experience working with ticketing systems

• Strong analytical skills and process improvement abilities

   

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

   

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking an SAP Data Engineer to join one of our top clients for an opportunity in Atlanta, GA. This role involves designing, building, and optimizing data pipelines and architecture to support advanced analytics and business intelligence in a dynamic enterprise environment.

• Develop and optimize ETL/ELT pipelines from SAP sources and other enterprise data sources
• Design, build, and maintain data architecture supporting analytics and BI initiatives
• Deep knowledge of SAP technologies including BW/4HANA, S/4HANA, ECC, BusinessObjects, and SAC
• Experience with Celonis data engineering and enterprise DataOps practices
• Collaborate with cross-functional teams to ensure data governance, security, and performance

• 5 - 8+ years of hands-on experience in Data Engineering with SAP BW/4HANA, SAP ECC/S4, BusinessObjects, SAC, and Celonis
• Strong knowledge of data integration techniques such as ODP, SLT, ABAP, SQL, and CDS views
• Experience developing and customizing BI extraction processes using ABAP
• Familiarity with SAP Datasphere, hybrid architecture, and SAP BPC
• Understanding of process excellence frameworks, Celonis EMS, DataOps, CI/CD practices, Snowflake, and Tableau

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Administrative Assistant II to join one of our top clients for an opportunity in Cambridge, Massachussetts. This role supports healthcare operations within a hospital setting, focusing on administrative functions essential for the efficient management of a busy clinic environment.

Position Overview for the Administrative Assistant II:

• Handles all administrative and secretarial functions supporting clinic.
• Manages office procedures to ensure smooth daily operations.
• Works independently in a fast-paced healthcare environment.
• Requires strong problem-solving skills and the ability to gather and interpret data.
• Fluency in Portuguese, Spanish, or Haitian Creole is strongly preferred.

Requirements for the Administrative Assistant II:

• Minimum of five years healthcare office experience required.
• Ability to work independently in a fast-paced environment.
• Must have good problem-solving skills and the ability to gather and interpret data to resolve problems.
• AHA BLS certification required or ability to acquire prior to start date.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Data Engineer to join one of our top clients for an opportunity in Atlanta, GA. This role involves leading data infrastructure projects within a company focused on BI and analytics modernization. The position offers the chance to work on impactful data initiatives in a dynamic environment.

Position Overview for the Data Engineer:

• Design, build, and maintain data ingestion pipelines from source systems into the enterprise data lake
• Implement and manage data lake architecture, including data storage formats and lifecycle management
• Develop and optimize ELT/ETL processes for transforming raw data into curated datasets
• Support the creation and maintenance of data warehouses, including schema design and performance tuning
• Collaborate with stakeholders to ensure data structures support reporting and analytics needs

Requirements for the Data Engineer:

• Experience working with modern cloud data warehouse platforms such as Snowflake, BigQuery, Redshift, or Synapse
• Strong SQL skills and thorough understanding of relational database concepts
• Hands-on experience building data pipelines and working with data lakes and data warehouses
• Familiarity with cloud data platforms and storage options like AWS, Azure, or similar environments
• Experience with data integration tools, scripting, or orchestration frameworks

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 26+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an IT Apps Development Lead to join one of our top clients in Atlanta, GA. This role offers a unique opportunity to lead and innovate within a dynamic team, focusing on the development and customization of applications. If you are eager to contribute to a growing organization and thrive in a collaborative environment, we encourage you to apply today!

Position Overview/Responsibilities for the IT Apps Development Lead:

• Lead and supervise a support team, ensuring efficient and effective application development and customization.
• Engage in the development of custom applications and the customization of Commercial-off-the-shelf (COTS) products.
• Utilize .NET technologies, including Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, and Angular JS, to develop robust applications.
• Collaborate with our client's team in a hybrid work environment, balancing remote and onsite responsibilities.

Required Skills for IT Apps Development Lead:

• Minimum of 5 years of experience in supervising or leading a support team.
• Proven experience in developing custom applications or customizing COTS products.
• Proficiency in .NET technologies, including Kendo UI Telerik, C#.net, and related frameworks.
• Strong knowledge of SQL Server, Oracle, and web technologies such as HTML5 and Angular JS.
• Excellent problem-solving skills and the ability to work collaboratively in a team-oriented environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Data Architect to join one of our top clients. This role offers the chance to work on innovative data solutions within a prominent industry-focused organization, helping to transform their analytics infrastructure and drive data-driven decision making.

Position Overview for the Data Architect:

• Provide guidance on the client’s analytics transformation from on-premises data warehouse to the cloud
• Support the enhancement of analytics capabilities using cloud-based platforms
• Collaborate with internal teams and external vendors across multiple analytics platforms
• Advise on data architecture, technology strategies, and best practices
• Assist in designing and implementing scalable data solutions aligned with business needs

Requirements for the Data Architect:

• Minimum 1-3 years' experience with data warehouse, data lake, and analytics implementations
• Understanding of ETL/ELT processes and Data Architecture patterns (Bronze, Silver, Gold)
• Experience integrating with online transaction databases
• Experience with AWS and Azure preferred
• Knowledge of Power BI, SAS, and Snowflake

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.