Maggie Phillips

IDR is seeking a Network Engineer III to join one of our top clients for an opportunity in Dallas, Texas. This role supports the design, implementation, and maintenance of secure network infrastructure in a large healthcare environment. It offers a chance for professional growth with exposure to advanced Cisco and Palo Alto technologies.

Position Overview for the Network Engineer III:

• Designs, implements, and maintains secure campus-wide network infrastructure, including firewalls, routers, switches, and WAN-connected sites.
• Provides expertise in network security, capacity planning, and technology evaluation.
• Mentors junior engineers and ensures compliance with industry standards.
• Coordinates with cross-functional teams and participates in on-call rotations and network change windows.
• Utilizes knowledge of BGP, Cisco ACI, and other networking protocols and equipment.

Requirements for the Network Engineer III:

• 5+ years of network engineering experience
• 8+ years of professional IT experience since graduation w/ Bachelors
• 3+ years of experience with BGP
• Recent hands-on experience with Cisco environment (9500s or 9300s)
• Experience with Palo Alto firewalls

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Facilities Specialist to join one of our top clients in Brentwood, TN. This role is perfect for a proactive, detail-oriented professional with a background in facilities or building maintenance. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the Facilities Associate Manager:

 

• Manage the resolution of facility-related repair and maintenance issues associated with our client's owned or leased premises

• Analyze root cause of reported facility issues, establish scope of work and required specifications, engage vendors, control bid process and recommend approval of related expenses

• Verify invoices for accuracy, performance of contracted repairs, warranty adherence, appropriate accounting codes, required signatures and accurate data entry

• Develop and expand vendor network to improve performance and reduce cost

• Available to travel as needed, with minimal local store site visits and a couple of trips per year

Required Skills for Facilities Associate Manager:

 

• Minimum 3 years experience in facility or building maintenance, preferably in a multiple unit retail environment

• Proven problem resolution and decision making ability

• Ability to prioritize and manage a large volume of projects in a fast-paced environment

• Proficiency in Microsoft Office products (Word, Excel, and Outlook) is preferred

• High school education or equivalent

   

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

  #LI-Hybrid

IDR is seeking a Professional Services Engagement Manager to join one of our top clients for an opportunity in Norcross, Georgia. This role involves managing and accelerating professional services opportunities by acting as a crucial liaison between Sales, Delivery, and RevOps teams, ensuring a smooth and efficient workflow in a fast-paced environment within the RevOps and professional services industry.

Position Overview for the Professional Services Engagement Manager:

• Serve as the primary point of contact for PS engagement within designated regions or accounts, aligned closely with Sales and PS leadership.
• Engage early in opportunities to clarify scope, structure, and readiness for SOW creation.
• Track opportunities and SOWs to identify and proactively resolve risks, delays, or ownership gaps.
• Ensure all PS engagements adhere to standards, architectures, and productized offerings, reinforcing the use of accelerators and modular services.
• Provide regular status updates and support analytics efforts to enhance engagement visibility and process improvements.

Requirements for the Professional Services Engagement Manager:

• Proven experience in professional services or RevOps roles with a focus on deal acceleration and pipeline management.
• Strong understanding of PS engagement processes, SOW development, and opportunity lifecycle management.
• Excellent communication and stakeholder management skills across sales and delivery teams.
• Ability to identify bottlenecks and coordinate cross-functional efforts to remove them efficiently.
• Experience supporting strategic opportunities, including complex or high-value deals.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid 

IDR is seeking a Application Support Analyst to join one of our top clients here in DFW! This role provides an exciting opportunity to work within a dynamic IT environment, supporting key business systems and collaborating with technical teams to ensure system stability and enhancement. 

Position Overview for the Application Support Analyst:

• Serve as the primary support resource for designated functional areas within IT, handling production support for system pillars.
• Act as a subject matter expert (SME) responsible for troubleshooting issues, resolving incidents, and ensuring system stability.
• Partner closely with business stakeholders to gather requirements, recommend system enhancements, and coordinate solutions with developers.
• Actively participate in testing and key phases of the software development lifecycle (SDLC) to validate and deploy system changes successfully.
• Gather, analyze, and share insights to improve organizational operations, acting as an information hub and collaborative problem solver.

Requirements for the Application Support Analyst:

• 4+ years of experience with business analysis techniques, including requirements gathering, documentation, user stories, process modeling, and process mapping
• Proven experience providing Tier 1 and Tier 2 application support
• Proficient with Microsoft Office 365 applications
• Experience with technology installation, configuration, and support
• Excellent communication and collaboration skills, with the ability to work under tight deadlines

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

AWS Cloud Engineer

Join a dynamic organization at the forefront of cloud innovation within the education sector, supporting significant projects like building internal portals for staff and students. This role offers the chance to work on large-scale cloud infrastructure initiatives in a collaborative environment that values technical expertise and continuous learning. This position is Fully Onsite in Suwanee, GA, with a schedule of Monday through Friday, 8 am to 5 pm.

Position Overview for the AWS Cloud Engineer:

• Serve as the technical leader for AWS cloud infrastructure, ensuring secure, scalable, and cost-effective solutions across projects
• Build, configure, and maintain AWS services including EC2, S3, Identity Center, and networking components
• Collaborate with internal teams to clean up and optimize existing cloud infrastructure and support migration efforts from legacy systems
• Perform deep cloud consumption analysis, implement cost-saving strategies, and optimize cloud resources
• Lead security remediation efforts to ensure compliance and best practices in AWS environments

Requirements for the AWS Cloud Engineer:

• AWS Certified Solutions Architect or AWS Certified Cloud Operations Engineer (Associate level or above)
• Hands-on experience with AWS services such as Identity Center, EC2, S3, and networking
• Experience in cloud infrastructure build-out, optimization, and security hardening
• Strong troubleshooting skills with the ability to serve as Tier 3 escalation point
• Open to learning Azure and working across multiple clouds with support from Azure-certified colleagues

What's in it for you?

• Work on impactful projects that enhance cloud infrastructure for educational institutions
• Competitive pay range of $50-60/hour, with occasional opportunities for project growth
• Be part of a technically diverse team with opportunities for skill expansion in AWS and Azure
• Competitive benefits including medical, dental, vision, 401K, and more

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Business Systems Analyst to join one of our top clients for an opportunity in Denver, Colorado or Minneapolis Minneosta. This role is ideal for a seasoned analyst with experience supporting large-scale enterprise projects, particularly within utilities, government, or highly regulated environments. The position involves gathering requirements, supporting software deployment projects, and collaborating across organizational teams to ensure successful project delivery.

Position Overview for the Business Systems Analyst:

• Gather and document functional and non-functional requirements for multiple large-scale operational projects
• Support project delivery by collaborating with Project Managers, QA test leads, and business stakeholders
• Map business requirements to system design capabilities and corresponding test cases
• Facilitate and coordinate meetings with internal teams and external vendors to clarify requirements and system functionality
• Assist with governance processes and ensure documentation aligns with project and organizational standards

Requirements for the Business Systems Analyst:

• 7-10+ years of experience as a Business Analyst in a large, corporate, matrixed environment
• Proven experience gathering and documenting functional and non-functional requirements on enterprise-scale projects
• Experience working on waterfall-based project delivery methodologies
• Experience supporting commercial off-the-shelf (COTS) software implementations and system migrations (e.g., on-prem to vendor cloud solutions)
• Proficiency with project and requirements tracking tools such as Jira and Excel

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation Details: $65-70/hr W2 #LI-Hybrid

IDR is seeking a Test Lead to join one of our top clients for a remote opportunity. This role entails leading testing efforts for enterprise software projects within a highly regulated industry, focusing on system and user acceptance testing in large enterprise environments. The company is committed to sustainability and innovative technology solutions, providing a dynamic work environment.

Position Overview for the Test Lead:

• Lead system and user acceptance testing (SIT/UAT) efforts for enterprise software projects, ensuring solutions meet documented business and technical requirements.
• Write, manage, and execute detailed test cases based on requirements provided by Business Analysts and project stakeholders.
• Facilitate daily testing meetings, coordinate testing activities, and manage testing resources throughout the project lifecycle.
• Track defects, test execution progress, and testing metrics using tools such as Jira.
• Maintain and manage the project’s testing workspace within Jira, including dashboards and reporting for project leadership.

Requirements for the Test Lead:

• 10 - 20 years of experience in software testing, QA leadership, or test management within large enterprise environments.
• Proven experience leading System Integration Testing (SIT) and User Acceptance Testing (UAT) efforts.
• Strong experience writing and executing manual test cases based on documented business and system requirements.
• Proficiency with testing and project tracking tools such as Jira, including workspace setup, tracking, and reporting.
• Experience working within waterfall-based project environments.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $68-73/hr W2 #LI-Remote

IDR is seeking a Technical Support Specialist to join one of our top clients for an opportunity in Stafford, Texas. This role is ideal for individuals with technical skills gained from hands-on technical roles or customer service experience. The position involves performing hardware deployment, configuration, and testing for payment terminals and related devices, supporting the company's device deployment initiatives.

Position Overview for the Technical Support Specialist:

• Perform Remote Key Injection (RKI) on payment terminals and related devices
• Configure devices according to merchant file builds and deployment specifications
• Test hardware and payment functionality to confirm readiness
• Stage, prep, label, and package devices for shipment
• Maintain organized inventory control and tracking logs

Requirements for the Technical Support Specialist:

• 1-2 years technical or customer service experience
• Technical experience from roles such as Geek Squad or similar hands-on technical roles
• Ability to perform hardware configuration and testing
• Strong organizational skills for inventory management
• Good communication skills to coordinate with deployment and support teams

Compensation - $16.00 per hour (W2)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a SOW/ Deal Desk Analyst to join one of our top clients for an opportunity in Norcross, Georgia. This role is integral to supporting the creation and management of Statements of Work (SOWs) within a professional services environment, focusing on coordinating with sales and solution teams to ensure accurate and compliant documentation.

Position Overview for the SOW/ Deal Desk Analyst:

• Owns the SOW process from intake through final delivery and approval.
• Collaborates with Sales and Solution Architects to clarify customer requirements and scope.
• Manages multiple SOW requests simultaneously, tracking status through various tools and platforms.
• Creates customer-ready, legally compliant SOWs using approved templates and tailoring content as needed.
• Validates cost, pricing, and margin assumptions, adjusting structures based on governance rules and deal strategy.

Requirements for the SOW/ Deal Desk Analyst:

• Strong written communication skills, with the ability to turn technical and financial input into clear, customer-friendly language.
• Solid working knowledge of Microsoft Word and Excel, including comfort reviewing formulas, calculations, and structured pricing tables.
• Ability to validate cost, pricing, and margin and understand how changes in scope or rates impact overall deal economics.
• Familiarity with IT services, technical concepts, or professional services delivery (formal experience not required).
• Experience handling multiple requests with a structured system for prioritization and organization.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.