Alexa Carter

IDR is seeking an eDiscovery Project Coordinator to join one of our top clients on a mostly remote schedule in Washington D.C.! 

• 4+ years’ of combined management and development experience with eDiscovery services
• Working knowledge of TAR and/or CAL
• Experience E-discovery, EDRM, relativity, IPRO, Everlaw, and/or similar technologies
• Must be able to obtain a Public Trust clearance
• Strongly Preferred: 
  • eDiscovery certifications  

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance 
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

• Design, develop, and support API-driven integrations connecting Workday with enterprise systems and automation tools
• Build and troubleshoot integrations at the request/response level, including payload structure, authentication, and error handling
• Ensure integrations are deterministic, resilient, and production-ready with strong validation and logging practices
• Analyze integration issues across systems by reviewing data flow, business process behavior, and sequencing dependencies

• 4+ years of hands-on Workday integration experience
• Strong experience with Workday REST APIs and Workday SOAP APIs (Web Services)
• Ability to manually construct and troubleshoot API requests/responses (beyond low-code or tool-only approaches)
• Strong XML skills, including namespaces and schema validation concepts
• Working knowledge of integration security/authentication patterns and enterprise integration best practices

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Quality Assurance Lead to join one of our top clients for a remote opportunity.

Position Overview for the Quality Assurance Lead:

• Lead and manage a team of QA Analysts, providing day-to-day oversight, coaching, performance management, and guidance.
• Develop, implement, and maintain a comprehensive Quality Assurance Plan, including quality standards, evaluation criteria, sampling methodologies, review schedules, calibration processes, and reporting requirements.
• Oversee quality evaluations across multiple communication channels, including inbound/outbound calls, chats, emails, document processing, application processing, and related operational workflows.
• Design and maintain QA scorecards, evaluation methodologies, and quality monitoring processes to ensure consistency and accuracy.
• Conduct and facilitate regular calibration sessions to ensure consistent scoring and evaluation standards across QA team members.

Requirements for the Quality Assurance Lead:

• 7+ years of Quality Assurance experience within a contact center, customer service, or operations environment.
• 3+ years of experience leading QA teams, including direct supervision and management of QA Analysts.
• Demonstrated experience designing, implementing, and managing QA programs, frameworks, scorecards, and governance processes.
• Experience developing and executing comprehensive Quality Assurance Plans, including evaluation criteria, review frequency, calibration, remediation, and reporting.
• Hands-on experience conducting quality evaluations across calls, chats, emails, and operational or back-office workflows.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Sr Oracle DBA to join one of our top clients in Raleigh, NC as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today! 

Position Overview for the Sr Oracle DBA:

• A client of IDR is seeking an experienced Oracle Exadata DBA to lead the migration of large Oracle 19c databases (100+ TB) from standard AWS environments to Oracle Exadata in AWS. This role is responsible for optimizing, administering, and supporting Exadata platforms across development, test, and production environments, ensuring high performance, scalability, and reliability for a large portfolio of applications.

Required Skills for the Sr Oracle DBA:

• 7+ years deep understanding of Oracle Exadata architecture, including storage cells, InfiniBand networking, Smart Scan and Hybrid Columnar Compression (HCC)
• 7+ years managing storage using Oracle Automatic Storage Management (ASM) and monitoring ASM disk groups
• 5+ years troubleshooting complex issues across database, OS, and Exadata storage components
• 5+ years strong SQL writing skills
• 5+ years participating in on-call rotation and weekend work
• 3+ years applying Exadata storage cell, compute node, and firmware patches, along with database-level PSU/DBRU/Release Updates

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• 401(k) with company match

#LI-Hybrid

IDR is seeking a Software Engineer to join one of our top clients for a remote opportunity. 

Position Overview for the Software Engineer:

• Investigate, troubleshoot, and resolve technical issues identified during end-to-end integration testing, UAT, and performance testing
• Analyze complex system integrations to identify defects, performance bottlenecks, and data processing issues
• Perform hands-on troubleshooting across managed file transfer tools, containerized environments, and enterprise middleware solutions
• Conduct root cause analysis (RCA), document findings, and recommend technical solutions in partnership with cross-functional teams
• Support troubleshooting of modern applications and access-related issues involving identity and access management (IAM)

Requirements for the Software Engineer:

• Strong software engineering background with hands-on experience troubleshooting complex enterprise applications and system integrations
• Solid understanding of integration concepts, architectures, and system-to-system communication
• Experience troubleshooting integration technologies such as Managed File Transfer (MFT) tools and enterprise integration/middleware platforms
• Working knowledge of relational databases, data integration concepts, and ETL/data pipeline troubleshooting
• Ability to troubleshoot application-level issues in React.js and Spring Boot environments

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a M365 Administrator to join one of our top clients for an opportunity in Austin, TX. This role involves hands-on engineering and operational support across enterprise infrastructure, with a focus on automation, incident response, and system reliability within a dynamic organizational environment.

Position Overview for the M365 Administrator:

• Manage and troubleshoot enterprise infrastructure and application services, including Microsoft 365, Active Directory, Entra ID, Windows Server, Linux, and Hybrid Exchange.
• Design and implement automation solutions using PowerShell and infrastructure-as-code practices to improve operational reliability.
• Analyze complex infrastructure problems, participate in incident response, and develop preventive measures.
• Collaborate with cross-functional teams to design scalable, secure, and high-performing systems.
• Maintain comprehensive documentation for support procedures, runbooks, and project records.

Requirements for the M365 Administrator:

• Experience with M365 administration, including Exchange (post-migration), Teams, App management, and Entra.
• Strong background in enterprise infrastructure and application administration such as Windows Server, Linux, IIS, and system monitoring.
• Ability to develop automation using PowerShell and infrastructure-as-code tools.
• Familiarity with incident response, root cause analysis, and system troubleshooting.
• Excellent documentation and collaboration skills for cross-team projects.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Business Analyst – Colorado Benefits Management System (CBMS) to join one of our top clients for an opportunity in Denver, CO. This role involves supporting state government initiatives related to Medicaid policy and benefits administration, working closely with stakeholders to analyze and enhance the CBMS platform. The position offers a chance to contribute to meaningful public sector projects within a collaborative environment.

Position Overview for the Business Analyst – Colorado Benefits Management System (CBMS):

• Support the analysis and documentation of business and functional requirements for the CBMS platform supporting Colorado Medicaid programs.
• Collaborate with Medicaid stakeholders to understand policy changes, business processes, and system enhancements.
• Facilitate requirements gathering sessions, workshops, and stakeholder meetings to ensure clear communication and understanding.
• Assist with system testing, user acceptance testing (UAT), and production support activities to ensure successful implementation.
• Create detailed business process documentation, use cases, and workflow diagrams to support project delivery.

Requirements for the Business Analyst – Colorado Benefits Management System (CBMS):

• 5+ years of Business Analyst experience supporting large-scale government or healthcare technology initiatives.
• Extensive knowledge of Colorado Medicaid policies, regulations, and eligibility processes.
• Previous experience working with the Colorado Benefits Management System (CBMS).
• Strong experience gathering, documenting, and managing business and functional requirements.
• Experience facilitating meetings with business stakeholders and cross-functional teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• $55 - $75/hr 

IDR is seeking a Project Manager to join one of our top clients for an opportunity in Dallas, Texas. This role involves managing the delivery of IT solutions within a Supply Chain/Manufacturing environment, coordinating cross-functional teams, and ensuring project success through practical execution and stakeholder communication.

Position Overview for the Project Manager:

• Responsible for the day-to-day project management and delivery of IT solutions for stakeholders.
• Coordinates efforts of product, analysis, architecture, development, testing, change, deployment, and support teams.
• Manages schedule, risks, issues, dependencies, and decisions to ensure timely delivery.
• Focuses on practical execution rather than SDLC design or team development.
• Communicates clear project status updates to keep teams aligned and on track.

Requirements for the Project Manager:

• Requirements:

• 7+ years of project management experience

• Proven delivery of enterprise ERP implementations or upgrades

• 2+ recent years leading ERP initiatives within warehouse, supply-chain, distribution, or manufacturing environments

Preferred:

PMP certification

ITIL certification Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Full Stack Java Developer to join one of our top clients for a hybrid opportunity in Forsyth, GA. This role involves designing, building, and maintaining cloud-native applications, focusing on modernizing legacy systems through microservices development. The company is a government agency committed to public service and operational excellence.

Position Overview for the Full Stack Java Developer:

• Design, develop, and maintain scalable microservices in a cloud environment using Java frameworks.
• Build containerized, 12-factor applications that follow best practices for resilience and maintainability.
• Collaborate with cross-functional teams to deliver high-quality, production-ready services.
• Contribute to code reviews, technical discussions, and continuous improvements in engineering practices.
• Troubleshoot and optimize the performance, security, and reliability of backend services.

Requirements for the Full Stack Java Developer:

• Strong experience as a full stack Java developer or specialist.
• Hands-on experience building microservices with Spring Boot.
• Experience designing and developing containerized cloud-native, 12-factor applications.
• Experience developing in an Agile environment.
• Solid understanding of REST APIs, service integration, and backend development best practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.