Alexa Jervis

IDR is seeking a Technical Support Engineer - Platforms to join one of our top Tech clients in Orlando, FL. This role offers an exciting opportunity to get your foot in the door with one of the largets digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today!  Position Overview/Responsibilities for the Technical Support Developer - Platforms: The Platform Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. The Engineer will be a part of the Platform Technologies team; This team supports external clients in resolving technical issues that come into the que related to ServiceNow platform issues IE; Reporting cases, dashboards, performance analytics, AI search, NLU (Native Language), etc. We're seeking candidates with a strong database background with understanding of database tables and experience validating data on the back end.   Top Skills:

• 2+ years’ Experience supporting external customers with troubleshooting difficult technical issues
• 2+ years’ experience providing technical support to relational databases; MySQL or PostGres
• 2+ years’ experience Supporting/administering Linux environments
• Must have experience in Unix Shell – Utilizing shell scripting to automate tasks
• Must have experience within database tables & validating data on the back end of databases
• Must be strong in reading & writing JavaScript 
• Experience using or supporting ServiceNow platforms

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

2.  

#LI-Onsite

IDR is seeking a dynamic and experienced IT Team Lead Database Administrator to join one of our top clients in Nashville TN. This role is perfect for a seasoned IT professional with a strong background in relational database management and administration, and a passion for leading and mentoring technical teams. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the IT Team Lead Database Administrator:

 

• Lead the operational and strategic management of enterprise database systems across on-premise and cloud-based environments

• Ensure the availability, performance, recoverability, and security of data platforms

• Provide leadership and direction to a team of database engineers and administrators

• Oversee the development and enforcement of database performance monitoring, alerting, and telemetry standards

• Coordinate with InfoSec and Audit teams to ensure database systems are aligned with corporate security policies

Required Skills for IT Team Lead Database Administrator:

 

• 8-10 years of experience in IT with a focus on relational database management and administration

• 2+ years of experience leading or mentoring technical teams in a database or platform engineering function

• Strong expertise in Oracle, SQL Server, and Exadata systems

• Proficient with scripting languages (PowerShell, Python, Bash)

• Familiarity with cloud-native databases (e.g., Azure SQL, PostgreSQL, NoSQL)

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a dynamic and detail-oriented Collections Coordinator to join one of our top clients in Nashville. This role is perfect for someone who thrives in a large, fast-paced environment and is adept at managing accounts receivable. If you are looking for an opportunity to join a growing organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Collections Coordinator:  

• Responsible for collecting and processing accounts receivable

• Assist team members and leaders in collection efforts

• Review monthly accounts receivables accounts, target past due charge account invoices, or COD account invoices

• Provide outbound communications, such as calls, faxes, and collection letters to Customers and Company employees from other departments and locations as requested by leadership

• Prepare and send external mail and overnight packages originating from Collections staff

• Manage inbound and outbound communications to/from Group email boxes

• This is a direct hire position with a hybrid work model, requiring three days onsite

Required Skills for Collections Coordinator:

 

• Bachelor's Degree or equivalent work experience

• 1+ years of related experience required

• Proficiency in ADP

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Frequent use of Outlook, Word, Excel, graphics, etc.

• Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and experienced Network Security Advisor I to join one of our top clients in Nashville. This role is an exciting opportunity to contribute to the security and design of intelligent traffic systems as part of a transformative city-wide initiative. If you are passionate about network security, have a knack for problem-solving, and are eager to join a growing organization with a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Network Security Advisor I:

• Oversee the security of traffic signal and intersection systems across the city.

• Implement and manage firewalls (Check Point preferred, Palo Alto experience transferable).

• Ensure remote access security and a strong networking foundation.

• Analyze and engineer solutions for traffic security, ensuring safe and efficient system operations.

• Collaborate with teams to assess risk and optimize network infrastructure.

• Work with Metro’s existing security framework to protect critical infrastructure.

• Support the development and implementation of intelligent traffic system security measures.

Required Skills for Network Security Advisor I:

• Senior-level experience in network security, with a strong background in firewalls and remote access.

• Hands-on experience with intelligent traffic system design and security preferred.

• Extensive knowledge of Cisco networking equipment and protocols.

• Strong analytical and problem-solving skills to assess risks and engineer security solutions.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-hybrid

Registered Nurse (RN) – Maternity Care & Labor and Delivery

Location: Brunswick, GA

Department: Maternity Care Center

Status: Full-Time 

Schedule: Nights (3x12) 6:45PM – 7:15AM

 

As a Registered Nurse in our Maternity Care Center, you will play a vital role in providing comprehensive, compassionate care to patients throughout their childbirth journey—from antepartum through postpartum, including active labor and delivery. This is more than a career; it’s a calling to support patients during one of the most meaningful times in their lives.

 

Key Responsibilities:

Labor & Delivery:

 • Monitor labor progression, fetal heart rate, and maternal vital signs.

 • Assist obstetricians and midwives with vaginal and cesarean deliveries.

 • Perform immediate newborn assessments including Apgar scoring and initiation of breastfeeding.

 • Provide emotional and physical support to laboring patients and their families during delivery.

Antepartum & Postpartum Care:

 • Deliver safe, evidence-based nursing care to expectant mothers experiencing complications but not in active labor.

 • Provide postpartum care, including assessment and monitoring of mothers after birth.

 • Support and educate mothers on breastfeeding, recovery, and newborn care.

 • Assist with basic newborn care and ensure a safe transition for both mother and baby.

General Nursing Duties:

 • Coordinate and manage care for assigned patients using clinical judgment, nursing knowledge, and decision-making skills.

 • Communicate and collaborate effectively with multidisciplinary healthcare teams to ensure optimal patient outcomes.

 • Utilize hospital resources efficiently, including staff, equipment, and supplies, to support patient care.

 • Maintain a positive, professional relationship with patients, families, and coworkers by demonstrating compassion, empathy, and respect.

 

Qualifications:

• Graduate of an accredited Nursing Program (Diploma, Associate’s, or Bachelor’s Degree in Nursing).

 • Current and unrestricted RN license in the State of Georgia.

 • Previous experience in Labor & Delivery and/or Maternity Care strongly preferred.

 • BLS and NRP certifications required (or must be obtained within a designated time frame after hire).

 • Excellent communication, critical thinking, and patient assessment skills.

 

Why Work with Us?

• We are mission-focused to provide safe, quality, accessible, and cost-effective care to meet the health needs of the people and communities it serves.

 • Our workplace is as pleasant and rewarding as the setting we enjoy outside of work -- imagine stepping out of your workspace and into a world of scenic beauty, outdoor recreational activities, mild winters, natural beaches, fine dining, and a full array of cultural and colonial historic attractions.

 • The chance to work within a culture that is collegial yet professional, has exceptional career-advancement potential, and work/life balance that is practically unparalleled.

 • Our facility will allow you to use, sharpen, and add to your skills without having to commute to a large city environment.

 • We offer competitive salaries and a comprehensive benefits package which includes generous Paid Time Off, tuition reimbursement, and wellness programs.

IDR is seeking a Senior CP4BA Developer to join one of our top clients in McLean, VA. This role is perfect for a seasoned professional with a strong background in IBM Business Automation software and system integration. If you are passionate about designing, developing, and implementing scalable and efficient business automation solutions, we encourage you to apply today!

Position Overview/Responsibilities for the Senior CP4BA Developer: - Design, develop, and implement scalable and efficient business automation solutions with IBM CP4BA - Utilize deep technical knowledge and strong problem-solving skills to drive digital transformation initiatives - Work with IBM Business Automation software such as Business Automation Workflow, Automation Decision Services, and Enterprise Content Management - Develop and customize Case Manager widgets, FileNet APIs, and IBM Content Navigator plug-ins - Collaborate with a diverse team to analyze complex business requirements Required Skills for Senior CP4BA Developer: - 5+ years of experience with IBM Business Automation software and system integration - Proficiency in Java, J2EE technologies, JavaScript, REST API, and web services - Experience with XML, HTML, CSS, or JavaScript libraries such as Dojo, JQuery, or ReactJS - Familiarity with relational databases, including DB2, Oracle, or SQL Server, and SQL queries - Experience in source code management using tools such as Git or BitBucket - Bachelor's degree in CS or IT and 5+ years of experience in IT covering software development, enterprise architecture, enterprise integration, and automation solutions, or 7+ years of experience in IT in lieu of a degree #LI-Hybrid

We are seeking a skilled Retail Operations Analyst to ensure accurate, timely customer transactions, account maintenance, and monthly billing. The ideal candidate brings strong analytical skills, process discipline, and working familiarity with data tools to help drive customer satisfaction and operational excellence. If you're looking for an opportunity to work for a rapidly growing company in New Jersey, APPLY TODAY! Responsibilities:

• Develop a thorough understanding of the electricity and gas customer lifecycle—from contract initiation through final account processing.
• Work within the customer management systems to process daily operational tasks and electronic transactions with vendors/utilities.
• Monitor and resolve transaction and billing exceptions within established SLAs; escalate appropriately when needed.
• Use reporting and analytical methods (e.g., Excel, SQL/Power BI where applicable) to identify issues and maintain compliance with internal/external SLAs.
• Perform root cause analysis to address exceptions, errors, and process gaps; recommend and implement fixes.
• Research and analyze complex business problems using software tools and knowledge of the retail energy market.
• Support execution of new business and regulatory requirements.
• Serve as a subject matter expert for transaction and billing questions.
• Create and maintain clear process documentation for training and reference; deliver training to colleagues as needed.
• Collaborate with internal teams, management, external vendors, and utilities to resolve issues and support projects.

Top Skills:

• Bachelor Degree from accredited university.
• 2-4 years Operations or Back Office related experience.
•  Proficiency in Microsoft Tools: Word, Excel, Outlook.
• Strong analytical and mathematical skills; comfort working with large datasets.
• Ability to solve complex problems with minimal guidance and make sound decisions.

Nice to Have:

• College degree in business or related area preferred.
• Working knowledge of deregulated energy market preferred
• Previous energy/utility industry experience preferred.
• Proficient in SharePoint, Power BI, and SQL Server Management Studio.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid

Data Engineer – Cloud & BI

Location: Orlando, FL Schedule: Onsite

IDR is seeking a Data Engineer – Cloud & BI to support data pipeline development and business intelligence integration within a cloud-native environment. This role will focus on building scalable data infrastructure using AWS and Snowflake while enabling reporting and analytics through BI tools like Power BI and Tableau. The ideal candidate is local to Orlando, FL, and brings strong technical depth in both cloud data engineering and BI enablement.

Position Overview / Responsibilities:

• Design and build robust data pipelines leveraging AWS cloud services and Snowflake

• Implement ETL/ELT workflows using Python and SQL to support analytics initiatives

• Manage data integration and orchestration through AWS tools such as S3, MWAA (Managed Airflow), Lambda, and IAM

• Optimize Snowflake performance, schema design, and data loading strategies

• Collaborate with BI teams to deliver reliable, accurate data to dashboards and reports

• Apply best practices in data governance, security, and compliance

• Engage with business users to translate reporting needs into technical solutions

• Document data flows and support knowledge transfer within the engineering team

Required Skills:

• 6+ years of data engineering experience in cloud environments (AWS or Azure)

• Strong hands-on experience with AWS services: S3, Lambda, IAM, and MWAA (Managed Airflow)

• 3+ years of hands-on experience with Snowflake, including design and performance tuning

• Proficient in Python for scripting, automation, and data processing workflows

• Expert-level SQL skills with solid understanding of data warehousing concepts

• Experience using Power BI and/or Tableau for reporting and visualization

• Familiarity with data governance and data privacy standards

• Strong communication skills with ability to explain technical details to stakeholders

Preferred Qualifications:

• Must be local to Orlando, FL – This is an onsite position

• Experience mentoring junior engineers or providing technical leadership

• Familiarity with DevOps or CI/CD concepts as applied to data pipelines

What’s in it for you?

• Work on modern cloud-based data infrastructure with a growing team

• Collaborate directly with BI and business teams to drive value from data

• High-visibility role with opportunities to shape data workflows and best practices

• Stable, full-time opportunity with room for long-term growth and technical impact

IDR is seeking an Oracle Integration Developer to join one of our top clients in Lawrenceville, GA. This role offers a unique opportunity to work on a dynamic team, focusing on the development and maintenance of Oracle integrations and custom applications. If you are eager to contribute to a growing organization and thrive in a collaborative environment, we encourage you to apply today!

Position Overview & Responsibilities for the Oracle Integration Developer:

• Engage in the design, development, testing, and deployment of new Oracle Fusion integrations and modifications to existing systems.

• Proactively monitor and ensure the reliability and integrity of Oracle integrations and custom builds.

• Manage the impact of Oracle Cloud ERP, EPM, and HCM quarterly releases, ensuring seamless integration and system stability.

• Collaborate with internal teams and third-party vendors to troubleshoot and resolve any integration issues.

• Utilize Oracle APEX to design and implement peripheral custom applications.

Required Skills for the Oracle Integration Developer:

• Bachelor's degree in computer science or a related field.

• Over 5 years of experience integrating Oracle Fusion applications with external systems, with a solid understanding of Oracle Cloud Infrastructure.

• At least 3 years of experience in creating custom layouts for printing checks and purchase orders.

• Proven experience in leading full project lifecycles, from requirements gathering to design, testing, and deployment.

• Familiarity with Oracle Fusion's data dictionary and object relationships.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row