Alexa Jervis

IDR is seeking a SNAP Business Analyst to join one of our top clients in a fully remote capacity. This role is pivotal in analyzing, documenting, and managing functional requirements and business processes to enhance client service and operational efficiency. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the SNAP Business Analyst:

• Collaborate as a business liaison between program staff, IT leadership, and vendor teams to ensure cohesive system solutions.

• Elicit, document, and validate functional and business requirements through various methods such as interviews and workshops.

• Translate business needs and policy requirements into clear system requirements and functional specifications.

• Develop and maintain Business Requirements Documents (BRDs) and other project documentation.

• Participate in testing and validation activities to ensure system functionality aligns with business outcomes.

Required Skills for SNAP Business Analyst:

• Minimum of 5 years of experience as a Business Analyst or Functional Analyst in complex systems environments.

• Experience with human services or social services applications, particularly within public sector eligibility or benefits systems.

• Prior project experience with SNAP and TANF programs, including familiarity with program policy and eligibility rules.

• Strong analytical skills and the ability to bridge the gap between business needs and technical solutions.

• Excellent communication skills, both written and verbal, tailored to diverse audiences.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Senior Product Manager (100% Remote) to join one of our top clients in Boston, MA. This role is pivotal in steering the strategic vision and execution of our client's Fleet Payments Platform, focusing on launching a new open-loop fuel card and modernizing the platform. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Senior Product Manager (100% Remote): Lead the development and execution of product strategies and roadmaps, ensuring alignment with company objectives. Collaborate with engineering, UX, and global architecture teams to define roadmaps and drive new product delivery. Engage with external partners to explore partnerships and licensing opportunities. Mentor junior team members and manage the product lifecycle from concept to delivery. Conduct market research and analyze competitive positioning to inform strategic decisions.

Required Skills for Senior Product Manager (100% Remote): Minimum of 7 years of experience in product management, with a focus on payments or fintech. Strong technical fluency and experience with payments systems, data, APIs, or file-based integrations. Excellent strategic thinking and ability to align product initiatives with business goals. Proven track record in managing complex, multi-product portfolios. Bachelor's degree in Product Management, Product Marketing, Business, Strategy, or a related field.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

LI-REMOTE

IDR is seeking a Technical Solutions Analyst to join one of our top clients in a remote capacity, with occasional travel to Las Vegas, NV. This role is integral to our client's Product Engineering team, where you will collaborate with various stakeholders to transform business requirements into detailed technical specifications. If you are eager to be part of a dynamic organization and thrive in a team-oriented environment, please apply today!

Position Overview/Responsibilities for the Technical Solutions Analyst: • Utilize your technical expertise to convert business needs into precise software engineering specifications. • Work closely with Technical Product Owners, Product Managers, and Engineering teams to ensure solutions align with business requirements and acceptance criteria. • Develop comprehensive User Stories, Acceptance Criteria, and Technical Requirements documentation. • Analyze both in-house and third-party software solutions to facilitate the integration of new technologies. • Actively participate in Agile ceremonies and lead the triage of production support requests.

Required Skills for Technical Solutions Analyst: • Bachelor's degree in computer science or 7+ years of equivalent software development experience. • At least 3 years of recent experience authoring User Stories and Acceptance Criteria in an Agile environment. • Expertise in web application, database, and API design and architecture. • Experience with healthcare interoperability solutions using EDI or HL7 standards. • Proficiency in T-SQL, JIRA, Confluence, and tools like Lucid for data and process flow creation.

What's in it for you? Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry-leading organizationClose-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Collections Specialist to join one of our top clients in Tampa, FL. This role is pivotal in managing accounts receivable functions, including cash applications and general accounting duties, while actively participating in the monthly close process. If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!

Position Overview / Responsibilities for the Collections Specialist:

• Engage in first-party B2B collections for designated accounts, ensuring timely payment collection

• Conduct proactive outreach to customers via phone, email, and fax to resolve outstanding invoices

• Collaborate with internal teams to address billing disputes and recommend accounts for legal action when necessary

• Reconcile customer accounts, manage account clean-up, and oversee EFT vendor setup

• Utilize systems such as QuickBooks, Chargebee, Stripe, Zuora, SAP, and Sage, with an emphasis on adaptability to new tools

Required Skills for Collections Specialist:

• Minimum of 2 years of experience in accounts receivable and collections

• Strong understanding of debits/credits and general A/R accounting principles

• Proficiency in QuickBooks and/or Zuora, with advanced Excel skills

• Excellent communication, negotiation, and interpersonal skills

• Highly organized, detail-oriented, and capable of working both independently and collaboratively

What’s in it for you?

• Competitive compensation package

• Full benefits: Medical, Vision, Dental, and more

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

  #LI-onsite

IDR is seeking a Helix Developer to join one of our top clients in Greenwood Village, CO. This role is pivotal in supporting our client's transition from BMC Remedy to BMC Helix, focusing on enhancing system performance and reliability. If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!

Position Overview/Responsibilities for the Helix Developer:

• Collaborate with our client's team to facilitate the migration from BMC Remedy to BMC Helix.
• Design and optimize solutions to improve system performance and reliability.
• Troubleshoot critical issues and ensure seamless integration within complex enterprise systems.
• Engage in interpreting performance data and providing insights for system enhancements.
• This is a 6-month contract position with potential for extension and conversion.

Required Skills for Helix Developer:

• 7-10 years of experience as a Helix Developer. Strong communication skills with the ability to articulate and address critical issues clearly.
• Solid understanding of IP networking and enterprise network architecture.
• Proficient in SQL and familiar with Linux operating systems.
• Basic experience with bash shell scripting for migration or automation tasks.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

 

Compensation Details: $80-85/hr W2

#LI-Hybrid

IDR is seeking a Field Technician 3 to join one of our top clients in Nashville, TN. This role offers an exciting opportunity to work with a dynamic team in a rapidly growing organization. If you are eager to contribute to a collaborative environment and expand your expertise in structured cabling and network systems, we encourage you to apply today!

Position Overview/Responsibilities for the Field Technician 3:

• Utilize your expertise in network cabling, CCTV, fire alarms, intrusion detection, access control, and networking

• Maintain necessary certifications, including LIFT, OSHA30, and BICSI Installer 1.

• Collaborate with our client's team to ensure high-quality installations and adherence to industry standards.

• Be prepared to travel within the Nashville area and surrounding regions for project needs.

Required Skills for Field Technician 3:

• Minimum of two years of experience as a Technician 2 or equivalent.

• Possession of industry manufacturer certifications or equivalent structured cabling experience.

• Proficiency in Microsoft Suite (Outlook, Excel, Teams, Word).

• BICSI Installer 1 certification.

• Local to the Nashville area with flexibility for travel as needed.

What's in it for you?

• Competitive compensation package

  Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

  Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is hiring for a Reconciliation Specialist for one of our largest, local clients! If you are looking for an entry-level role to get your foot in the door with a dynamic and highly-esteemed organization, apply now!

 

Essential Qualifications for the Reconciliation Specialist:

• 1-2 years of experience in bank reconciliations and handling depository activities.
• A college degree is mandatory, with a preference for degrees in Business, Finance, or Accounting. However, equivalent education and experience combinations will also be considered.
• Candidates with relevant internship experience will also be taken into account.
• Proficient in Microsoft Office, especially Outlook and Excel.
• Excellent communication skills.
• Strong ability to build and maintain relationships with partners and internal departments.
• High attention to detail, particularly in processing and reviewing documentation, data entry, and maintaining data integrity.

 

Daily Responsibilities for the Reconciliation Specialist:

• Reconcile store bank accounts with the general ledger and resolve discrepancies with store management or banks.
• Download daily bank files using billing software, reconcile them with the general ledger, and record necessary journal entries.
• Match credit card transactions with the general ledger and investigate chargebacks.
• Verify store sales in the sales audit system, working with store management and IT to resolve issues.
• Oversee daily fund transfers from local store accounts to corporate accounts and manage check processing.
• Assist with accounts payable by sorting and stuffing checks.
• Report any issues identified during the reconciliation process to management.
• Help log, sort, and mail coupons for processing.

 

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Long term opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking an IT Project Manager to join one of our top clients in Louisville, KY. This role offers a unique opportunity to lead significant technology initiatives within the healthcare sector, focusing on IT implementations and network standardization projects. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Project Manager: Manage the entire project lifecycle from definition through implementation, ensuring adherence to scope, cost, schedule, and quality measures. Develop comprehensive project plans and drive project milestones, while establishing effective communication with the project team and key stakeholders. Provide day-to-day direction to project resources and ensure effective change management throughout the project. Prepare documentation, status reports, and budgets, while maintaining excellent communication and leadership skills. This is a long-term contract position, fully onsite, with potential travel requirements depending on project needs.

Required Skills for IT Project Manager: Proven experience in healthcare IT implementations and network standardization, including infrastructure upgrades and telecom. Strong IT project management skills with a focus on end-user technology and collaboration platforms such as Teams, SharePoint, and Outlook. PMP certification is preferred, along with a minimum of 5 years of relevant experience. Excellent oral and written communication, interpersonal, negotiation, and leadership skills. Proficiency in MS Project, Visio, Excel, and Word.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

IDR is seeking a Technical Project Manager to join one of our top clients in New York, NY. This role is perfect for individuals who excel in managing complex technology projects and are eager to contribute to a dynamic and collaborative team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

This is a mid-level position, ideally for candidates with 5–10 years of experience looking to continue growing their career in IT project/program management. Position Overview/Responsibilities for the Technical Project Manager:

• Oversee comprehensive IT infrastructure and deployment program plans, working with cabling & networking teams for new builds, refreshes, and construction. 
• Lead a team of project managers through all phases of the technology project lifecycle, including scope development, requirements gathering, and project solution design.
• Oversee project schedules using Microsoft Project or similar tools, manage financial budgets, and ensure effective risk and issue management.
• Facilitate change management and provide regular project status updates to stakeholders.
• Proactively identify and address potential roadblocks, implementing contingency plans to maintain project momentum.

Required Skills for Technical Program Manager:

• 5-10 years of experience in technical program/project management, particularly in large organizations.
• Experience coordinating infrastructure deployments across construction, cabling, and networking teams.
• Proven track record of successful project management, with certifications such as PMP, PRINCE2, Agile, or Six Sigma being advantageous.
• Knowledge with ServiceNow Strategic Portfolio Management (SPM), including Project and Portfolio Management (PPM) and Demand Management is advantageous. 
• Ability to manage projects from initiation to closure, ensuring alignment with organizational goals.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
• Payrate will be based of experience; $100,000 - $117,000

#LI-onsite