Alexa Carter

IDR is seeking a IT Support Technician to join one of our top clients for an opportunity in San Antonio, Texas. You will provide on-site front-door IT support within an enterprise and government-focused environment, helping staff, executives, contractors, and visitors stay productive. This contract role supports day-to-day endpoint, collaboration, and connectivity needs with a strong emphasis on documentation, security procedures, and user experience. Position Overview for the IT Support Technician:

• Deliver on-site IT support at the San Antonio office, serving staff, executives, contractors, and visitors
• Support laptops, mobile devices, peripherals, printers, meeting rooms, collaboration tools, and network connectivity
• Handle user onboarding/offboarding, account and access coordination, asset inventory, equipment moves, and break/fix coordination
• Resolve or triage service requests using approved ticketing processes and maintain user-facing knowledge resources
• Provide time-sensitive executive-priority and business-hours support, including device deployment, refresh, relocation, and secure disposal coordination

Requirements for the IT Support Technician:

• 8+ years of experience providing onsite IT support, desktop support, endpoint support, or field support in an enterprise or government environment
• 5+ years of experience troubleshooting laptops, mobile devices, peripherals, printers, operating systems, collaboration tools, network connectivity, and user access issues
• 3+ years of experience supporting Microsoft 365, Teams, Outlook, SharePoint, OneDrive, mobile device management, endpoint security, or equivalent collaboration and endpoint platforms
• 3+ years of experience using ticketing, asset inventory, knowledge management, service documentation, and customer communications practices
• 2+ years of experience following security procedures for account access, device handling, data protection, privileged support, and incident escalation

What's in it for you?

• Competitive compensation packageFull Benefits; Medical, Vision, Dental, and more!

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success.

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-Onsite

IDR is seeking a Cloud Data Engineer to join one of our top clients for a remote opportunity. This role involves working within a dynamic team to transform and enhance healthcare data analytics capabilities using cloud solutions. The organization is a leading provider in the healthcare industry, focusing on data-driven decision-making and analytics modernization.

Position Overview for the Cloud Data Engineer:

• Collaborate with internal teams, external vendors, and stakeholders to design and implement cloud-based data warehouse solutions.
• Facilitate discussions and strategies around data architecture, technology implementation, and best practices.
• Support ongoing efforts to improve data analytics and prepare for future AI and Gen AI initiatives.
• Work primarily with platforms such as Snowflake, Power BI, and SAS to manage ETL/ELT processes.
• Contribute to the analytics transformation of healthcare data systems, ensuring compliance with healthcare and government standards.

Requirements for the Cloud Data Engineer:

• 7+ years of experience with data warehouse, data lake, and analytics implementations.
• Proven experience with Power BI, SAS, and Snowflake.
• Strong understanding of ETL/ELT processes and Change Data Capture (CDC).
• Experience integrating with online transaction databases.
• Preferred cloud platforms: AWS and Azure, with GCP exposure as a plus.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Project Manager, Risk & Governance to join one of our top clients in the Financial Services industry for an opportunity in New York.

Position Overview for the Project Manager, Risk & Governance

• Support PMO efforts for risk governance, regulatory, and strategic initiatives across multiple workstreams.
• Coordinate project plans, milestones, deliverables, dependencies, and action items to keep stakeholders aligned.
• Track progress while escalating risks, issues, and blockers as needed to support timely decision-making.
• Prepare status reports, governance materials, and management updates for leadership consumption.
• Assist with governance committee activities, including meeting coordination and action tracking.

Requirements for the Project Manager, Risk & Governance:

• Strong PMO, project coordination, or delivery management experience with the ability to manage multiple stakeholders and competing priorities.
• Demonstrated organizational, communication, and reporting skills, including experience producing executive-ready status updates and dashboards.
• Experience within Risk, Compliance, Internal Audit, Governance, or Financial Services environments is preferred but not essential.
• Ability to facilitate executive and governance forums, including meeting facilitation, action tracking, and governance documentation.
• Experience participating in or supporting Risk and Control Self-Assessments (RCSA), Own Risk and Solvency Assessments (ORSA), internal audits, or similar risk-management activities.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization.

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#li-hybrid

IDR is seeking a NICE CXone Studio Developer to join one of our top clients for a remote opportunity. The consultant will play a key role in designing, developing, testing, and optimizing NICE CXone Studio scripts to support a contact center migration project. This effort will include troubleshooting and refining call routing logic while helping transition two existing NICE CXone environments into a single, unified instance.

Position Overview for the NICE CXone Studio Developer:

• Design, develop, test, and optimize NICE CXone Studio scripts
• Ensure seamless call routing and improved customer interactions across the organization
• Lead troubleshooting and refinement of call routing logic as part of an active migration
• Support migration efforts to bring two existing NICE CXone environments into one unified instance
• Collaborate with stakeholders to deliver efficient, scalable contact center solutions

Requirements for the NICE CXone Studio Developer:

• 5+ years of experience (closer to 7 is ideal)
• NICE CXOne proficiency with Studio scripting (call routing scripts) with the ability to write AND test studio script
• Desing and implementation experience with CXone
• Experience optimizing CXone workflows
• EXPERT experience in Conversational AI solutions

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-Remote

IDR is seeking a Senior Salesforce Developer to join one of our top clients for a remote opportunity. This role involves supporting a state government project focused on system modernization within the public sector, utilizing Salesforce best practices to develop and deploy solutions. The position requires collaboration with various stakeholders to gather requirements and deliver secure, compliant Salesforce applications.

Responsibilities: 

• Design, develop, test, and deploy custom Salesforce solutions utilizing Salesforce development best practices.
• Develop and maintain Apex code including triggers, batch jobs, queueable jobs, and scheduled processes.
• Build and enhance Lightning Web Components (LWC) to support modern user experiences.
• Design and implement integrations using REST/SOAP APIs, Platform Events, Named Credentials, and related technologies.
• Develop automated business processes utilizing Salesforce Flows, Validation Rules, and Formula Fields.
• Manage source control, deployments, and release processes using Salesforce DX (SFDX), VS Code, Git, and CI/CD pipelines.
• Implement and maintain Salesforce security best practices, including Profiles, Permission Sets, Sharing Rules, and Organization-Wide Defaults (OWD).
• Collaborate with stakeholders to gather requirements and translate business needs into scalable technical solutions.
• Participate in code reviews, technical design discussions, troubleshooting, and production support activities.

Requirements: 

• 3+ years of hands-on Salesforce Platform Development experience (in the US) 
• Strong expertise with:
  • Apex Development (Triggers, Batch Apex, Queueable Apex, Scheduled Apex)
  • Lightning Web Components (LWC)
  • SOQL/SOSL
  • Salesforce DX (SFDX)
  • REST and SOAP API integrations
  • Platform Events
  • Named Credentials
  • Salesforce Security Model (Profiles, Permission Sets, Sharing Rules, OWD)
  • Salesforce Flows and Process Automation
  • Git-based source control and CI/CD pipelines
• Strong understanding of Salesforce governor limits and platform architecture.
• Experience translating business requirements into scalable technical solutions.
• Excellent communication and collaboration skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote 

IDR is seeking a Software QA Engineer to join one of our top clients for a hybrid opportunity in Memphis, TN OR Dallas, TX.

This role involves designing, developing, and executing automated testing solutions across a variety of platforms and technologies to ensure software quality and reliability. The company operates within the technology and enterprise software industry, emphasizing innovation and quality assurance to support enterprise-level systems.

Position Overview for the Software QA Engineer:

• Responsible for developing automated API and UI testing frameworks using Java, WebDriver, and TestNG.
• Conduct microservice and REST API testing leveraging Swagger documentation.
• Support continuous integration pipelines using Jenkins, Maven, Git, and Docker.
• Apply AI-enabled quality engineering techniques for debugging, test case generation, and risk analysis.
• Contribute to enterprise test automation frameworks and document test results and defects efficiently.

Requirements for the Software QA Engineer:

• 5+ years of experience in test automation development using established frameworks and tools.
• 4+ years of experience building and deploying CI/CD systems such as Jenkins and Bamboo.
• 2+ years of hands-on experience with messaging and IVR testing.
• Strong knowledge of REST and JSON APIs.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Product Manager to join one of our top clients for an opportunity in New York, NY. This role involves supporting a team that manages co-brand credit card services through gathering requirements, managing product backlogs, and partnering with cross-functional teams to drive customer-facing product enhancements.

Position Overview for the Product Manager:

• Support the development and execution of product strategies for a credit card servicing team.
• Gather and define functional and non-functional requirements.
• Partner with design, data, business, engineering, and architecture teams.
• Manage product backlogs, prioritization, and dependency tracking.
• Drive communication and collaboration across stakeholders to ensure successful product delivery.

Requirements for the Product Manager:

• 6+ years of Product Management experience.
• Banking industry experience.
• Strong JIRA and Confluence experience.
• Experience with backend systems, APIs, and product integrations.
• High-level understanding of AWS, APIs, databases, and Kafka.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a SDET to join one of our top clients for an opportunity in Memphis, TN or Dallas, TX. This role offers the chance to work on full-stack development projects in a dynamic environment, focusing on test automation, API development, and web UI enhancements within the technology sector. The position involves collaborating with cross-functional teams to deliver high-quality software solutions and improving existing applications with modern technologies.

Position Overview for the SDET:

• Develop and maintain automated test frameworks and scripts for UI and REST APIs using Java, Selenium, Rest Assured, and TestNG
• Migrate existing Node.js applications to TypeScript to improve code quality, safety, and consistency
• Design, build, and optimize backend services and REST APIs
• Collaborate with QA, product, and DevOps teams to ensure seamless delivery of releases
• Troubleshoot, debug, and resolve application, API, and integration issues leveraging strong problem-solving skills

Requirements for the SDET:

• Strong experience in automation testing using Selenium, Java, Rest Assured, and Web UI automation tools
• Proficiency in coding across multiple languages including Java, JavaScript, and SQL
• Experience in designing automated test frameworks and scripts for UI and APIs
• Familiarity with CI/CD tools like Bamboo, GitHub, and source code management with Bitbucket
• Knowledge of Cloud Testing, mobile automation, and Docker source code management

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Accounts Payable Analyst to join one of our top clients for an opportunity in Memphis, Tennessee. This role supports the accurate processing of company invoices and payments while helping maintain clean and current vendor accounts. You’ll work in a hybrid environment and contribute to both day-to-day AP operations and ongoing process improvements.

Position Overview for the Accounts Payable Analyst

• Enter and manage daily incoming invoices into the accounts payable sub-ledger
• Prepare payment runs, manage the AP mailbox, and support wire transfers and virtual card payments
• Review and resolve items using A/P aging reporting and investigate outstanding discrepancies
• Calculate Sales & Use tax and assist with special projects, including monthly vendor account reconciliation
• Collaborate with vendors and internal departments to resolve invoice, coding, and payment-related inquiries

Requirements for the Accounts Payable Analyst:

• At least 5 years of experience in accounts payable
• Strong understanding of all aspects of accounts payable, including invoice processing and payment execution
• Experience with Oracle Accounts Payables and maintaining vendor data
• Advanced skills with MS Excel and working knowledge of Microsoft Outlook and Word
• Ability to review invoices and approvals for purchase order and non-purchase order compliance, coding, and documentation

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-Hybrid