Alexa Jervis

IDR is seeking a Site Reliability Engineer to join one of our top clients for an opportunity in Raleigh, NC. This role involves implementing and maintaining reliable, scalable systems within a financial services environment. The company is focused on leveraging advanced technology to support secure and efficient systems operations.

Position Overview for the Site Reliability Engineer:

• Manage and improve system reliability through automation, scripting, and infrastructure as code practices
• Collaborate with engineering and business teams to ensure system visibility and performance metrics are maintained
• Handle incident diagnosis, resolution, and post-mortem activities to prevent future outages
• Implement and track SLIs, SLOs, and SLAs with a focus on reducing toil and enhancing system stability
• Work in a fast-paced environment with a proactive approach to identifying opportunities for system improvements

Requirements for the Site Reliability Engineer:

• Proven expertise in Site Reliability Engineering, with a background in software engineering, infrastructure, or operations
• Hands-on experience with cloud platforms (e.g. Azure), operating systems (e.g. Linux RHEL7+, Windows 2019+), and networking fundamentals
• Solid understanding of networking and storage technologies (e.g. NFS, SAN, NAS)
• Strong working knowledge of authentication and naming services (e.g. DNS, LDAP, Kerberos, Centrify)
• Proficiency in scripting and automation (e.g., Python, Go, Bash)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Project Analyst to join one of our top clients in Chicago, IL. This role involves analyzing data to provide project managers with the insights needed for informed decision-making. If you are eager to be part of a dynamic and collaborative team within a growing organization, we encourage you to apply today!

Position Overview/Responsibilities for the Project Analyst:

• Collaborate with project managers by analyzing data to support strategic decisions.

• Engage in project management activities, utilizing your expertise in ERP and MRP systems. • Prepare and present routine reports and business correspondence effectively. • A Bachelor's Degree in Business Administration or equivalent experience is preferred.

Required Skills for Project Analyst:

• 3-8 years of experience as an Analyst, with at least 2 years in Accounting or Finance.

• Proficiency in Excel, including Pivot Tables, VLOOKUP, and advanced formulas. • Strong written and verbal communication skills. • Familiarity with MS Office Suite and a deep understanding of ERP and MRP systems. • Ability to lead and manage project-related tasks efficiently.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-Onsite $35/hr

IDR is seeking a Network Engineer III to join one of our top clients for an opportunity in Dallas, TX. This role is within a leading organization, focusing on designing and maintaining complex network infrastructures to ensure optimal performance and security.

Position Overview for the Network Engineer III:

• Designs, implements, and maintains secure campus-wide network infrastructure, including firewalls, routers, switches, and WAN-connected sites.
• Provides expertise in network security, capacity planning, and technology evaluation.
• Mentors junior engineers and ensures compliance with industry standards.
• Coordinates with cross-functional teams and participates in on-call rotations and network change windows.
• Requires strong experience with BGP and Cisco ACI.

Requirements for the Network Engineer III:

• 8+ years of professional experience within IT
• 3+ years of BGP, OSPF, EIGRP routing and Cisco network configuration
• 2+ years with Cisco ACI, SDN, and network virtualization
• Experienced in network automation with Python/Perl and tools like Ansible or Puppet
• Experienced in network security, firewalls, VPNs, and monitoring tools (Solarwinds, AKIPS)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is hiring for a Reconciliation Specialist for one of our largest, local clients! If you are looking for an entry-level role to get your foot in the door with a dynamic and highly-esteemed organization, apply now!

 

Essential Qualifications for the Reconciliation Specialist:

• 1-2 years of experience in bank reconciliations and handling depository activities.
• A college degree is mandatory, with a preference for degrees in Business, Finance, or Accounting. However, equivalent education and experience combinations will also be considered.
• Candidates with relevant internship experience will also be taken into account.
• Proficient in Microsoft Office, especially Outlook and Excel.
• Excellent communication skills.
• Strong ability to build and maintain relationships with partners and internal departments.
• High attention to detail, particularly in processing and reviewing documentation, data entry, and maintaining data integrity.

 

Daily Responsibilities for the Reconciliation Specialist:

• Reconcile store bank accounts with the general ledger and resolve discrepancies with store management or banks.
• Download daily bank files using billing software, reconcile them with the general ledger, and record necessary journal entries.
• Match credit card transactions with the general ledger and investigate chargebacks.
• Verify store sales in the sales audit system, working with store management and IT to resolve issues.
• Oversee daily fund transfers from local store accounts to corporate accounts and manage check processing.
• Assist with accounts payable by sorting and stuffing checks.
• Report any issues identified during the reconciliation process to management.
• Help log, sort, and mail coupons for processing.

 

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Long term opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a Program Manager, People Analytics Transformation to join one of our top clients in Brighton, MA. This pivotal role is designed for a dynamic individual who will lead the execution, governance, and adoption of our client's People Analytics roadmap. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Program Manager, People Analytics Transformation:

• Lead comprehensive program planning and execution for People Analytics initiatives, including BI dashboards and data governance frameworks.

• Maintain and refine the People Analytics roadmap, ensuring alignment with organizational objectives and tracking milestones across workstreams.• Oversee Jira workflows for reporting requests, ensuring timely delivery and transparent prioritization.• Build and manage release management frameworks, including development, UAT, and production workflows.• Drive change management strategies to ensure the adoption and sustained usage of new dashboards and analytics tools.

Required Skills for Program Manager, People Analytics Transformation:

• 7-10 years of experience in program or project management within analytics, HR technology, or data environments.

• Proven track record in driving change management and enablement for BI or analytics platforms such as Tableau or Power BI.• Strong operational mindset with the ability to manage complex, cross-functional programs.• Proficiency with Jira, Confluence, and collaboration tools like Smartsheet or Asana.• Exceptional communication and stakeholder management skills, with the ability to translate technical progress into executive language.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Field Technician 3 to join one of our top clients for an opportunity in Smyrna, Tennessee. This role is ideal for experienced technicians in the telecommunications and networking industry, providing services on client sites and leading onsite tasks with minimal supervision.

Position Overview for the Field Technician 3:

• Act as a lead on site, inspecting and auditing technicians’ work as needed
• Assist in training less experienced technicians and subcontractors on installation procedures and best practices
• Perform installation and service work on customer sites according to schedule
• Provide regular updates to project management and client teams in a timely manner
• Serve as the point of escalation for client concerns and resolve issues as they arise

Requirements for the Field Technician 3:

• High school diploma or equivalent required
• Minimum of two years of experience as a Technician Two or equivalent
• Ability to operate network certifiers and proficiency in multiple focus areas such as Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
• Must complete and maintain BICSI Installer 2 Copper and Fiber certifications
• Must be willing to travel support ongoing projects, including long-term assignments

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Technical Support Engineer - Automation to join one of our top clients for an opportunity in Orlando, FL. This role involves providing advanced technical support for complex electro/mechanical equipment, computer systems, and networked systems within a dynamic and innovative environment.

Position Overview for the Technical Support Engineer - Automation:

• Provide technical support to field engineers, technicians, and product support personnel addressing complex system issues
• Troubleshoot and debug hardware, software, and network-related problems in highly technical environments
• Collaborate with design and software engineering teams to report bugs and reliability concerns
• Support customer installation, training, and ongoing technical assistance
• Interact directly with customers/users possessing technical backgrounds on sophisticated systems

Requirements for the Technical Support Engineer - Automation:

• At least a Bachelor's Degree in a related field
• 2+ years' professional experience debugging JavaScript or Java code
• Experience supporting customers and/or end-users from a technical standpoint, including reporting issues to engineering
• Strong experience supporting network issues and handling OS administration
• Experience supporting ServiceNow platforms

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid 

IDR is seeking a Business Intelligence Analyst (People Analytics) to join one of our top clients in Brighton, MA. This role offers a unique opportunity to be a foundational member of a newly established People Analytics function, where you will collaborate with HR, People Analytics, Tech, and Data Engineering teams to create impactful BI solutions. If you are eager to contribute to a growing organization and thrive in a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Business Intelligence Analyst (People Analytics):

• Develop and deliver comprehensive analyses and reports that translate high-level KPIs into actionable insights for business leaders.

• Define and standardize metrics and data definitions across HR domains, ensuring data quality and consistency.

• Utilize SQL and Snowflake to explore large datasets and provide timely ad-hoc analysis.

• Collaborate with cross-functional teams to align on requirements and harmonize data definitions, especially in post-merger environments.

• Create detailed documentation and reusable assets to enhance team capabilities and institutional knowledge.

Required Skills for Business Intelligence Analyst (People Analytics):

• Over 5 years of experience in analytics or BI, with a focus on People Analytics or similar sensitive data domains.

• Proficiency in SQL and experience with large datasets, preferably using Snowflake.

• Familiarity with HR systems such as Workday, Greenhouse, or ADP.

• Strong understanding of data governance, privacy, and compliance.

• A bachelor's degree in a quantitative discipline such as Statistics, Data Science, or Engineering.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a OCM Analyst to join one of our top clients for an opportunity in Jackson, MS. This role focuses on organizational change management within a government services environment, supporting large-scale system implementations and process improvements. The organization is dedicated to enhancing service delivery through strategic change initiatives.

Position Overview for the OCM Analyst:

• Support organizational change management activities related to the Success Integrated Eligibility project for the State of Mississippi.
• Engage with diverse stakeholders to facilitate change initiatives and ensure communication effectiveness.
• Analyze complex organizational structures and processes to identify improvement opportunities.
• Develop and execute change management strategies tailored to a variety of audiences.
• Assist with survey design, data analysis, and reporting to monitor change progress and success metrics.

Requirements for the OCM Analyst:

• Knowledge in organizational change management, business process improvement, or large-scale system implementation
• Strong understanding of SNAP, TANF, and Child Care Payment Assistance programs
• Strong communications experience with an ability to tailor messaging to a diverse audience
• Experience executing change management strategies
• Familiarity with survey design, data analysis, and reporting

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid