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Alexa Jervis

Professional Recruiter at IDR, Inc.
4.82
from 107 reviews
Jobs
Technical Support Specialist
Forsyth, Georgia, United States
CONTRACT
  • TERMS: contract
  • START DATE: 1/19/26

IDR is seeking a Technical Support Specialist to join one of our top clients for an opportunity in Forsyth, GA. This role supports educational technology initiatives by managing and troubleshooting Google Workspace and Chrome OS devices. The organization specializes in innovative digital learning solutions, emphasizing secure and efficient device management in an academic environment.

Position Overview for the Technical Support Specialist:

  • Provide tier 1-2 technical support for Chrome OS and Google Workspace for Education, troubleshooting hardware, software, and connectivity issues.
  • Configure, deploy, and update Chromebooks, extensions, and educational applications while enforcing device and user policies.
  • Overseeing the Google Chrome Management Console for all devices and users, including Gmail, Calendar, Shared Mailboxes, and Google Sites.
  • Monitor all aspects of the Google Workspace domain, tracking usage, user status, storage, security, and file sharing metrics.
  • Collaborate with instructional technology teams to ensure compatibility of digital learning tools and maintain accurate inventory and documentation.

Requirements for the Technical Support Specialist:

  • 4+ years of experience providing IT support or systems administration, preferably in an educational setting.
  • Hands-on experience managing Google Workspace and Google Workspace for Education, including Chrome OS devices.
  • Proficiency with Google Admin Console, Chrome Management Console, and Google workspace.
  • Proficiency in Apple products and Mac support.
  • Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-onsite

UKG Business Analyst
Irving , Texas, United States
CONTRACT
  • TERMS: contract
  • START DATE: 1/26/26

IDR is looking for a UKG Business Analyst to join our client's growing team in Las Colinas for a direct hire position! If you are a detail-oriented person with great communication and organizational skills and are looking to join a great team, please apply today! Position Overview: The manager is seeking a true Business Requirements Analyst to support a long-term UKG Pro Workforce Management implementation. This role will act as the primary business-side analyst, partnering closely with a third-party implementation partner while owning internal requirements and analysis work. Top Skills:
  • 5+ years as a Business Analyst or Business Systems analyst  
  • 3+ years of experience working with UKG Workforce Management (Time and Attendance)
  • Prior experience handling UKG implementation projects
  • Hands-on experience with Root Cause Analysis, Requirements, and Configuration of tools 
  • Must have strong communication skills to speak with implementation partner and senior leadership  
What’s in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture
Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-hybrid

Salesforce Administrator
Memphis, Tennessee, United States
CONTRACT
  • TERMS: contract
  • START DATE: 12/15/25

IDR is seeking a Salesforce Administrator to join one of our top clients for an opportunity in Memphis, TN. This organization is an industry leader in the non-profit space (household name). The role involves managing and supporting multiple Salesforce applications with an emphasis on security and user management.

Position Overview for the Salesforce Administrator:

  • Provide administration support across various Salesforce clouds including Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud.
  • Focus on implementing and managing the Salesforce Security Center and Event Monitoring applications to enhance organizational security posture.
  • Manage identity and access via integration with Okta, ensuring secure authentication and user provisioning.
  • Customize and build Salesforce objects, workflows, reports, and dashboards, and support integration with external platforms.
  • Maintain data quality through audits, deduplication, security reviews, and manage user profiles, licenses, and permissions.

Requirements for the Salesforce Administrator:

  • 3–5 years of hands-on Salesforce administration experience across multiple Salesforce products.
  • Preferred experience with Salesforce Security Center, Event Monitoring, Data Cloud, Sales Cloud, Service Cloud, and Marketing Cloud.
  • Experience with integrating Salesforce with Okta for Identity & Access Management.
  • Ability to support system testing, deployment, and documentation in accordance with governance policies.
  • Strong troubleshooting skills to resolve end-user issues and provide ongoing support via Jira.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Hybrid

Technical Solutions Analyst
Rosemont , Illinois, United States
DIRECT HIRE
  • TERMS: direct hire
  • START DATE: 1/5/26

IDR is seeking a Technical Solutions Analyst to join one of our top clients for an opportunity in a remote capacity. This role is integral to the Data Engineering team within a leading organization in the technology and data solutions industry. The position involves translating business requirements into technical specifications and collaborating across multiple teams to deliver innovative data-driven solutions.

Position Overview for the Technical Solutions Analyst:

  • Collaborate closely with Product, Engineering, and Business stakeholders to understand and analyze business needs.
  • Lead the process of eliciting, analyzing, and validating business requirements, translating them into detailed technical specifications and user stories.
  • Create User Stories, Acceptance Criteria, Data/Process Flow Diagrams, and other detailed technical documentation for development teams.
  • Analyze existing and third-party software solutions to determine integration needs or capture new system deployment requirements.
  • Participate actively in Agile ceremonies, including stand-ups, refinement, release planning, demos, and retrospectives.

Requirements for the Technical Solutions Analyst:

  • Bachelor’s degree in computer science or 7+ years of equivalent hands-on software development experience.
  • Minimum of 5 years of recent experience as the primary author of User Stories, Acceptance Criteria, and related technical details in an Agile environment.
  • Expertise in relational databases and API design and architecture.
  • Experience designing or developing healthcare interoperability solutions utilizing either EDI or HL7 standards.
  • Advanced T-SQL skills for querying database objects.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Field Technician 1
Nashville, Tennessee, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 12/22/25

IDR is seeking a Field Technician 1 to join one of our top clients for an opportunity in Smyrna, TN. This role involves providing installation and support services in various industry-standard areas, including voice, data, fire alarm, fiber, and security systems. The position offers hands-on field experience and opportunities for professional development in a dynamic environment.

Position Overview for the Field Technician 1:

  • Provide a range of installation and support for moves/add/changes, service, rollouts, and special projects per industry standards.
  • Understanding in two of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking.
  • Take direction and learn from more experienced technicians on jobsites.
  • Complete administrative job requirements in a timely fashion and maintain company vehicle and tools if assigned.

Requirements for the Field Technician 1:

  • Must have a minimum of one year as a Basic Installer or equivalent experience.
  • Knowledge of network cable certification and CCTV is necessary. LAN and telephone, including associated network device installation quality standards, would be helpful.
  • High School Diploma or equivalent required.
  • Basic knowledge of Microsoft Suite (Outlook, Excel, Teams, Word, etc.) required.
  • Must be willing to travel to support the company's business, including working on long-term projects over multiple weeks.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite

Sr. Product Manager
Las Vegas, - None Specified -
DIRECT HIRE
  • TERMS: direct hire
  • START DATE: 10/14/25

IDR is seeking a 100% Remote Sr. Product Manager to join one of our top clients in a fully remote capacity! This is an excellent opportunity for a strategic, product-focused leader to own the end-to-end lifecycle of complex products and drive meaningful business and user outcomes. If you have a strong background in product management and thrive in a fast-paced, collaborative environment, we encourage you to apply today!

Position Overview / Responsibilities for the Sr. Product Manager:
  • Lead end-to-end product ownership, from strategy and discovery through delivery and post-launch optimization.

  • Partner with engineering (TSAs, TPOs) and design teams to translate business needs into scalable, user-focused solutions.

  • Drive product discovery through structured problem-solving and critical thinking, not just intake of business requests.

  • Define clear product goals, success metrics, and KPIs, ensuring alignment across stakeholders and accountability for results.

  • Collaborate cross-functionally with engineering, design, marketing, and business partners to craft cohesive product and market strategies.

  • Maintain a strong sense of ownership, accountability, and continuous improvement throughout all phases of the product lifecycle.

  • Balance strategic insight with hands-on execution in a growing, fast-paced product organization (~17 team members across divisions).

Required Skills for Sr. Product Manager:
  • Minimum of 5+ years of dedicated product management experience (not project or program management).

  • Proven ability to lead strategic discovery, define measurable outcomes, and drive results.

  • Strong collaboration skills across technical, design, and business functions.

  • Excellent communication, critical thinking, and leadership capabilities.

  • Experience delivering high-impact products that align with business and user needs.

What’s in it for you?
  • Competitive compensation package with performance bonus.

  • Full benefits including Medical, Dental, Vision, and more!

  • Remote flexibility with opportunities for in-person collaboration in Las Vegas.

  • Join a growing, innovative product team where your impact will be visible and valued.

Why IDR?
  • 25+ Years of Proven Industry Experience in 4 Major Markets.

  • Employee Stock Ownership Program.

  • Medical, Dental, Vision, and Life Insurance.

  • ClearlyRated’s Best of Staffing® Client and Talent Award Winner — 12 Years in a Row.


Network Architect
Dalton, Georgia, United States
DIRECT HIRE
  • TERMS: direct hire
  • START DATE: 10/20/25

IDR is seeking a Network Architect to join one of our top clients in Dalton, GA. This role is perfect for a seasoned professional eager to lead and innovate within a dynamic team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

 

Position Overview & Responsibilities for the Network Architect:

  • Lead the documentation of functional and technical requirements, architecture, design, and development using tools like Visio and MS PowerPoint.
  • Troubleshoot and manage Routing and Switching technologies, including Cisco Nexus, Meraki, and Cisco ASR/ISR.
  • Handle Palo Alto networks, firewalls, and Panorama, ensuring robust network security.
  • Design and manage datacenter networks with technologies such as VXLAN EVPN, VRF, VPC, and Nexus dashboard.
  • Collaborate heavily with teams in Dallas, TX, and NW Georgia, ensuring seamless network operations.

Required Skills for the Network Architect:

  • 8+ years of relevant experience in network architecture and design.
  • Expertise in complex routing topologies, specifically BGP and EIGRP protocols.
  • Proficiency in datacenter networking, particularly with Cisco Nexus platforms.
  • Cisco Network Professional Certifications - CCNP or higher required.
  • Strong prior experience with Palo Alto

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry-leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Data Architect
Nashville, Tennessee, United States
CONTRACT
  • TERMS: contract
  • START DATE: 2/2/26

IDR is seeking a Data Architect to join one of our top clients. This role offers the chance to work on innovative data solutions within a prominent industry-focused organization, helping to transform their analytics infrastructure and drive data-driven decision making.

Position Overview for the Data Architect:

  • Provide guidance on the client’s analytics transformation from on-premises data warehouse to the cloud
  • Support the enhancement of analytics capabilities using cloud-based platforms
  • Collaborate with internal teams and external vendors across multiple analytics platforms
  • Advise on data architecture, technology strategies, and best practices
  • Assist in designing and implementing scalable data solutions aligned with business needs

Requirements for the Data Architect:

  • Minimum 1-3 years' experience with data warehouse, data lake, and analytics implementations
  • Understanding of ETL/ELT processes and Data Architecture patterns (Bronze, Silver, Gold)
  • Experience integrating with online transaction databases
  • Experience with AWS and Azure preferred
  • Knowledge of Power BI, SAS, and Snowflake

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-remote

Paralegal
Fountain Valley, California, United States
CONTRACT
  • TERMS: contract
  • START DATE: 12/17/25

IDR is seeking a Paralegal to join one of our top clients for an opportunity in Fountain Valley, CA. This role involves supporting legal and contract operations within a dynamic industry environment. The position offers an excellent chance to gain practical in-house legal experience and work closely with senior leadership in a fast-paced setting.

Position Overview for the Paralegal:

  • Support legal and contract administration activities, including drafting and reviewing various contracts using standard legal templates
  • Manage contract lifecycle processes and maintain electronic filing systems with precision and compliance awareness
  • Assist in legal document management, tracking, and reporting to ensure smooth legal operations
  • Collaborate with senior legal and HR teams in a fast-paced and collaborative environment
  • Demonstrate effective organizational, communication, and multitasking skills to prioritize tasks efficiently

Requirements for the Paralegal:

  • High school diploma or GED
  • Experience in contract drafting and review, preferably in a legal or healthcare setting
  • Familiarity with contract management or legal document systems (e.g., contract databases, e-signature tools, legal filing systems)
  • Strong attention to detail and compliance awareness
  • Ability to handle a short-term assignment with flexibility and professionalism

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite

Infrastructure Engineer
New York, United States
CONTRACT
  • TERMS: contract
  • START DATE: 1/12/26

IDR is seeking an Infrastructure Engineer to join one of our top clients for an opportunity in New York, NY. This role offers a chance to work within a small, dynamic team supporting critical infrastructure services in a corporate banking environment. The position involves managing BAU support, server engineering, and supporting hybrid Microsoft Exchange systems.

Position Overview for the Infrastructure Engineer:

  • Support backups, Microsoft Exchange (hybrid: on-premise and Azure), and BAU production support.
  • Assist with supporting infrastructure and server engineering, including admin tasks.
  • Collaborate with both US and UK teams, supporting UK infrastructure transitions.
  • Work within a small team managing core infrastructure services and responding to production issues.
  • Participate in rotating shift schedules and support data center operations in New Jersey and Atlanta.

Requirements for the Infrastructure Engineer:

  • Minimum of 5 years of experience in infrastructure support and server engineering.
  • Hands-on experience with Microsoft Exchange, Citrix, VMware, and storage solutions.
  • Basic networking knowledge; additional skills with Meraki are a plus.
  • Ability to communicate effectively with technical teams and non-technical business users.
  • Comfortable working in a hybrid environment with on-prem and cloud technologies, supporting both US and UK teams.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-hybrid