Alexa Carter

IDR is seeking a Windows Deployment Technician for one of our top clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!   The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.   This role will require travel around the Greater Philadelphia area.   Responsibilities of the Windows Deployment Technician:

• Perform hands-on upgrades of Windows 10 systems to Windows 11 across various departments.
• Run and monitor deployment scripts via SCCM to ensure successful upgrades.
• Validate post-deployment functionality before proceeding to the next device.
• Coordinate with clinical and administrative staff to schedule upgrades with minimal disruption.
• Troubleshoot basic issues that may arise during or after the deployment, and document upgrade status and report any recurring issues.

Required Skills for the Windows Deployment Technician:

• 1+ years of experience in IT support, systems deployment, or related field.
• Hands-on experience with SCCM for software or OS deployment.
• Basic knowledge of Windows operating systems, especially Windows 10 and 11.
• Ability to travel to medical facilities around the Great Philadelphia area.
• Prior experience working in a healthcare environment and/or a HIPPA-compliant facility 
• Must have valid driver’s license and functional vehicle.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-onsite

IDR is seeking a Data Governance Analyst to join one of our top clients for an opportunity in Albany, New York. This role supports a critical state government project related to healthcare and data management in the public sector. The position focuses on translating data governance strategies into actionable processes and ensuring compliance across the organization.

Position Overview for the Data Governance Analyst:

• Support the development, refinement, and socialization of data governance policies and procedures
• Facilitate governance forums including agenda creation, meeting coordination, and decision documentation
• Define and support metadata standards and master data management processes
• Develop high-quality deliverables such as governance policies, SOPs, business glossaries, and training materials
• Partner with leadership to operationalize governance strategies, focusing on execution and delivery

Requirements for the Data Governance Analyst:

• 5+ years of experience in data governance, data management, or a related discipline
• Proven hands-on experience implementing data governance frameworks, policies, standards, and processes
• Experience in healthcare or public sector environments, preferably with Medicaid programs
• Ability to clearly articulate past work including specific contributions, approach taken, and measurable outcomes or impact
• Strong writing and documentation skills with the ability to produce clear, structured, and polished deliverables

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Financial Reporting Analyst II to join one of our top clients for an opportunity in Boston, MA. This role supports the finance department within a healthcare organization, contributing to accurate financial reporting, analysis, and compliance with regulatory standards. The position offers an excellent chance to work with a dynamic team in a specialized industry.

Position Overview for the Financial Reporting Analyst II:

• Provides detailed analysis of general ledger accounts and prepares accurate reconciliations.
• Monitors account transaction activity to ensure proper recording of revenues and expenses.
• Prepares financial transactions, reports, and analyses related to hospital operating financial statements and balance sheets.
• Drafts monthly, quarterly, and annual journal entries for assigned accounts, ensuring timely and accurate recording.
• Contributes to month-end, quarter-end, and year-end close processes, including audits and compliance reporting.

Requirements for the Financial Reporting Analyst II:

• Minimum of 3 years of experience in financial reporting and analysis or a similar setting
• Strong technical skills and proficiency with Microsoft Office, including advanced Excel and database skills
• Knowledge of systems, reporting programs, and networks, with an ability to identify opportunities for process improvement
• Understanding of GAAP and experience with regulatory compliance and external reporting
• Ability to work independently and collaboratively within a team, managing multiple responsibilities effectively

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Senior Technical Product Manager to join one of our top clients in our client's location. This pivotal role involves spearheading a significant retail transformation initiative, focusing on migrating legacy store applications into a modern enterprise platform. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Senior Technical Product Manager:

• Lead the migration of internal store-facing applications into a centralized enterprise platform, ensuring seamless integration and functionality.

• Develop and execute a comprehensive product strategy and roadmap for the transition from legacy systems to a modern platform.

• Collaborate with IT, business, and operations teams to translate real-world store usage into actionable product requirements.

• Conduct discovery through user observation and stakeholder interviews to gather insights and inform product development.

• Partner with engineering and integration teams to align technical feasibility with business needs.

Required Skills for Senior Technical Product Manager:

• Over 6 years of experience in Product Management or Product Ownership, with a strong technical background.

• Proven expertise in legacy system modernization or application migration within complex, multi-system environments.

• Experience working with mobile applications (iOS/Android) and web-based platforms.

• Ability to thrive in ambiguous, fast-paced environments with strong stakeholder management and communication skills.

• Familiarity with enterprise platform migrations or digital transformation initiatives is preferred.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Business Analyst to join one of our top clients for Ridgeland, MS. This role involves supporting key operational and technological initiatives by collaborating with leadership, field teams, and IT to optimize processes and improve customer experience. The company operates within a dynamic industry, focusing on enhancing operational efficiency and service delivery.

Position Overview for the Business Analyst:

• Lead requirements gathering, process mapping, and data-driven analysis to support multiple key initiatives
• Partner with leadership, field teams, and IT to identify inefficiencies and define solutions
• Deliver scalable solutions that reduce costs, increase operational efficiency, and improve customer experience
• Support projects such as ServiceNow FSM implementation, MDU optimization, and field productivity improvements
• Facilitate cross-functional collaboration to ensure successful project outcomes

Requirements for the Business Analyst:

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
• 5+ years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Experience with process mapping tools (Visio, Lucidchart, etc.)
• Data analysis skills, with Excel and SQL experience preferred

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Google Workspace Administrator in the South metro ATL area to support our client's technology initiatives. This role provides Tier 2 support for Google Workspace and Chrome OS devices, including deployment, configuration, policy enforcement, and troubleshooting via the Google Admin Console. This is an on-site role with occasional travel between facilities.

Requirements for the Google Workspace Admin:

• Hands-on experience managing Google Workspace through the Google Admin Console
• Experience monitoring Google Workspace environments, tracking usage, storage, security, file sharing, sync activity, alerts, and compliance
• Chromebook deployment and management experience, including extensions, EDU apps, content filters, sign-in restrictions, and updates
• 2+ years supporting Google Workspace / Chrome OS environments in a Tier 1–2 IT or systems administration role (education preferred)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 13 years in a row.

#LI-onsite

IDR is seeking a Help Desk to join one of our top clients for a remote, NIGHT SHIFT opportunity. This role involves providing support and maintenance for the Tennessee Eligibility Determination System (TEDS), including application, infrastructure, and security support. The position supports modernization projects and policy updates related to the state's eligibility and portal systems.

Position Overview for the Help Desk:

• Provide technical support during the night shift for system applications and infrastructure.
• Troubleshoot and triage technical issues, escalating to application support teams as needed.
• Assist with system enhancements, modernization efforts, and policy changes.
• Deliver excellent customer service and professional communication.
• Maintain reliability and professionalism in a fast-paced remote environment.

Requirements for the Help Desk:

• Intermediate ServiceNow knowledge.
• Advanced Help Desk/Service Desk support experience.
• Ability to take calls and triage issues efficiently.
• Knowledgeable with intake and triage processes; CSA certification is a plus.
• Previous tier 1 experience, IVR, and telephony experience preferred.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an AI Software Engineer II to join one of our top clients for an opportunity in Redwood City, California. This role is ideal for an engineer who enjoys building scalable data and analytics solutions, improving system reliability, and helping organizations measure the impact of AI tools and platforms. You’ll support an innovative organization in the technology and gaming space that is focused on advancing AI enablement through strong metrics, insights, and platform support.

Position Overview for the AI Software Engineer II:

• Own and enhance an existing AI metrics pipeline to improve reliability, scalability, and overall data quality.
• Troubleshoot and resolve pipeline issues while partnering with internal teams and external vendors to drive improvements.
• Extend data pipelines and analytics solutions to support new use cases, teams, and AI products.
• Design and implement dashboards, reporting tools, and other analytics resources for technical and non-technical stakeholders.
• Contribute to operational excellence through monitoring, alerting, documentation, and broader support of AI platform initiatives.

Requirements for the AI Software Engineer II:

• 3–5 years of professional software engineering experience or equivalent hands-on experience.
• Strong programming skills in Python, TypeScript, or similar languages.
• Experience building, maintaining, or supporting data pipelines or backend systems.
• Familiarity with APIs, data processing systems, cloud environments, and debugging production issues.
• Strong communication and collaboration skills with the ability to independently deliver on moderately scoped projects.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a IT Systems Analyst 3 to join one of our top clients. This role is perfect for a candidate with a strong background in end-user support, system troubleshooting, and IT infrastructure maintenance. The organization is committed to delivering high-quality technical assistance to its users.

Position Overview for the IT Systems Analyst 3:

• Responds to user inquiries and provides timely technical support via phone, email, and in-person interactions
• Diagnoses and resolves hardware and software issues, maintaining desktop system health and security
• Installs, configures, and updates desktop operating systems, applications, and peripherals
• Collaborates with the IT team to escalate and resolve complex technical issues and contribute to IT strategy
• Maintains accurate records of support requests, resolutions, and hardware/software inventory

Requirements for the IT Systems Analyst 3:

• Associate’s degree in Information Technology, Computer Science, or a related field and/or relevant experience
• 5+ years of enterprise-level desktop support experience
• Experience in complex system implementations or upgrades
• Strong troubleshooting skills for complex, high-impact issues
• Excellent written and verbal communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.