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Alexa Jervis

Professional Recruiter at IDR, Inc.
4.80
from 115 reviews
Jobs
Customer Care Advisor
Suwanee, Georgia, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 2/23/26

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA paying $18/hr W2. 

Position Overview for the Technical Customer Service Advisor

  • Receive inbound inquiries regarding products and services
  • Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
  • Investigate and resolve a variety of technical and non-technical inquiries
  • Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

  • 1+ years of professional experience working in a Call Center or customer service
  • 1+ years of professional experience, troubleshooting, tech support, or help desk
  • Ability to handle customer request via phone calls, chat sessions and emails
  • Successful background taking 60+ inbound calls per day
  • Excellent communication skills and high level of professionalism
  • High Technical Aptitude, troubleshooting experience

What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
#LI-Onsite

IT Solutions Analyst
Denver, Colorado, United States
CONTRACT
  • TERMS: contract
  • START DATE: 1/19/26

IDR is seeking a IT Solutions Analyst to join one of our top clients for an opportunity in Denver, Colorado. This role is within a dynamic industry focused on implementing innovative SAP solutions and cloud data architectures to modernize legacy systems and improve reporting and analytics capabilities. The position offers the chance to influence large-scale transformation initiatives and work closely with stakeholders in a hybrid work environment.

Position Overview for the IT Solutions Analyst:

  • Lead blueprinting activities during the first quarter to translate business needs into technical solutions
  • Conduct daily stakeholder meetings to gather and validate requirements
  • Produce clear documentation for review and stakeholder sign-off
  • Support the modernization of legacy SAP environments with cloud and data platform integrations
  • Play a key role in shaping a large-scale SAP RISE transformation project

Requirements for the IT Solutions Analyst:

  • Strong experience with SAP IS-U industry solution
  • Working knowledge of SAP BTP, with exposure to SAP Business Data Cloud (BDC) preferred
  • Proven ability to lead requirements gathering and blueprinting processes
  • Experience mapping integrations across complex SAP landscapes, including IS-U, BTP, and data platforms
  • Knowledge of SAP RISE best practices, especially for reporting and analytics

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Compensation Details: $86-92/hr W2 #LI-Hybrid

Senior Manager of Income Tax
Antioch, Tennessee, United States
DIRECT HIRE
  • TERMS: direct hire
  • START DATE: 9/1/25

IDR is seeking a Senior Manager of Income Tax to join one of our top clients in Nashville, TN. This pivotal role involves leading the global ASC 740 income tax provision calculations and disclosures, managing both domestic and international tax accounting processes, and guiding a team of tax professionals.

Position Overview/Responsibilities for the Senior Manager of Income Tax:

  • Oversee the preparation of consolidated global interim and annual ASC 740 income tax provision calculations and related disclosures for SEC reporting.

  • Lead and develop a team of tax professionals, ensuring quality deliverables and effective workload management.

  • Manage domestic and international post-acquisition tax integration and determine tax entries for US GAAP purchase accounting.

  • Collaborate with tax colleagues to develop effective tax rate reconciliations and tax cash-flow support.

  • Ensure adherence to SOX controls and support continual improvement of tax processes and systems.

Required Skills for Senior Manager of Income Tax:

  • Bachelor's Degree and CPA Certification.

  • Over 10 years of related income tax experience in public accounting or a large multinational public company tax department.

  • At least 3 years in a supervisory or management role overseeing a team and multiple projects.

  • Strong understanding of GAAP, including ASC 740 and ASC 805, and tax statutes for domestic and international jurisdictions.

  • Proficiency with tax software such as OneSource, and experience with Oracle ERP.

What's in it for you?

  • Competitive compensation package

  • Full Benefits; Medical, Vision, Dental, and more!

  • Opportunity to get in with an industry-leading organization

  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets

  • Employee Stock Ownership Program

  • Medical, Dental, Vision, and Life Insurance

  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

    #LI-Hybrid

IT Business Analyst
Decatur, Georgia, United States
CONTRACT
  • TERMS: contract
  • START DATE: 2/2/26

IDR is seeking an IT Business Analyst to join one of our top clients in Decatur, GA. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! This role will be hybrid in Decatur, GA, with some travel throughout the state of Georgia (all travel costs reimbursed!)

Position Overview/Responsibilities for the IT Business Analyst:

  • Collaborate with project managers, product owners, and stakeholders to evaluate and document existing business processes.
  • Identify gaps and gather business requirements to enhance current workflows.
  • Support requirements documentation, modeling, and diagramming, as well as UAT planning and coordination.
  • Lead working sessions and ask probing questions to clarify unclear workflows.
  • Hybrid schedule with onsite presence required at least two days a week.

Required Skills for IT Business Analyst:

  • 4+ years of Business Analyst experience, with at least 2 years on IT projects.
  • Experience in state government or public sector projects.
  • Proficiency in gathering, documenting, and translating business requirements.
  • Strong skills in mapping and analyzing existing processes.
  • Experience facilitating stakeholder discussions and requirements workshops.
  • Familiarity with process diagramming and business modeling tools such as Visio, Lucidchart, or Draw.io.

What's in it for you?

  • Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Hybrid

Patient Account Representative
Laguna HIlls, California, United States
CONTRACT
  • TERMS: contract
  • START DATE: 1/19/26

IDR is seeking a Patient Account Representative to join one of our top clients for an opportunity in Laguna Hills, CA. This role is within a healthcare setting, focusing on patient registration, billing, and insurance verification to support the Radiology Therapeutic Department. The position offers the chance to contribute to patient care processes and improve departmental operations.

Position Overview for the Patient Account Representative:

  • Assist with the end-to-end processing of patient registration, scheduling, billing, authorization, and treatment planning to ensure accurate and timely reimbursement.
  • Maintain organized administrative support functions within the Radiology Therapeutic department, including file management and report distribution.
  • Interact with patients to ensure understanding and deliver an overall positive patient care experience.
  • Ensure and obtain correct current eligibility, benefit coverage, and authorizations to secure patient accounts.
  • Assist with training new staff personnel in Radiology Therapeutic Department procedures.

Requirements for the Patient Account Representative:

  • Experience assisting in training of new staff personnel to the Radiology Therapeutic Department.
  • Appropriate level of expertise in registering, verifying and updating patient information in EPIC in a timely and accurate manner.
  • Knowledge of insurance verification, authorization, and benefit coverage procedures.
  • High school diploma or equivalent.
  • Experience working in healthcare, preferably in a Radiology department.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite

CIS Solution Architect
Denver, Colorado, United States
CONTRACT
  • TERMS: contract
  • START DATE: 2/4/26

IDR is seeking a CIS Solution Architect to join one of our top clients for an opportunity in Denver, Colorado. This role involves leading enterprise-level solution architecture for a major utility company’s CIS modernization initiative, focusing on integrating SAP S/4 HANA Utilities and Salesforce Cloud within a complex hybrid environment.

Position Overview for the CIS Solution Architect:

  • Develop and maintain comprehensive end-to-end solution architecture for key financial, payment, and collections processes across enterprise systems including SAP S/4 HANA and Salesforce.
  • Enforce architecture standards, governance, and best practices to minimize customization and ensure scalable, resilient, and secure solutions.
  • Collaborate with functional and technical teams, leading design reviews and ensuring implementation aligns with strategic architecture principles.
  • Identify emerging technology capabilities and patterns to enhance integration and system performance.
  • Govern adherence to architecture tenets and support a major multi-year CIS modernization initiative.

Requirements for the CIS Solution Architect:

  • 10+ years of architecture experience, particularly in complex enterprise environments
  • 2+ years of SAP S/4 HANA Utilities (IS-U) experience
  • 2+ years of SAP BTP and Integration Suite experience
  • 4+ years of AWS experience
  • Expertise in enterprise-level solution architecture across multiple systems, including hybrid scenarios

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Compensation Details: $108-116/hr #LI-Hybrid 

ETL Developer
Lansing, Michigan, United States
CONTRACT
  • TERMS: contract
  • START DATE: 2/9/26
IDR is seeking an ETL Developer to join one of our top clients for an opportunity in Lansing, MI. This role supports enterprise data initiatives focused on building, maintaining, and optimizing ETL pipelines that enable accurate reporting and analytics. The ideal candidate will have a strong SQL background, hands-on experience with ETL tools, and a solid understanding of data quality and performance optimization. Position Overview for the ETL Developer:
  • Design, develop, and maintain ETL processes to move data across schemas and tables.
  • Extract, transform, validate, and load data to support business intelligence and reporting needs.
  • Optimize ETL workflows for performance, reliability, and scalability.
  • Ensure data accuracy, integrity, and quality through validation and error-handling processes.
  • Support and implement data archival strategies in alignment with project requirements.
  • Collaborate with data engineering, analytics, and business teams to support data-driven initiatives.
Requirements for the ETL Developer:
  • 3–5+ years of experience as an ETL Developer supporting enterprise data environments.
  • Strong hands-on experience with ETL tools such as Informatica or similar platforms.
  • Advanced SQL skills with experience in SQL Server and/or Oracle.
  • Solid understanding of data modeling, database design, and ETL best practices.
  • Experience working with relational databases and large data sets.
  • Strong problem-solving and troubleshooting skills related to data pipelines and performance issues.
  • Experience with scripting languages (e.g., Python, shell scripting) is a plus.
What's in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.
Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

DB2 Administrator
Lake Mary, Florida, United States
CONTRACT
  • TERMS: contract
  • START DATE: 2/16/26

IDR is seeking a DB2 Administrator to join one of our top clients for an opportunity in Lake Mary, FL. This role is within a government agency supporting critical database operations and infrastructure. The position involves maintaining, optimizing, and troubleshooting complex database environments to ensure high availability and performance.

Position Overview for the DB2 Administrator :

  • Administer and maintain DB2 database environments, ensuring availability, performance, security, and integrity
  • Perform SQL tuning and optimize database performance
  • Monitor and troubleshoot complex production database issues, providing root cause analysis
  • Execute and manage database backup, recovery, and disaster recovery processes
  • Support mainframe operations and develop automation scripts using Unix/Linux shell scripting

Requirements for the DB2 Administrator :

  • 5+ years experience as a DB2 Database Administrator supporting production environments
  • Strong experience with DB2 performance tuning, SQL optimization, and troubleshooting
  • Advanced experience supporting databases in AWS environments
  • Advanced experience working in Red Hat Linux environments
  • Advanced experience with Snowflake (architecture and operational support)

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IT Security Analyst
Brentwood, Tennessee, United States
DIRECT HIRE
  • TERMS: direct hire
  • START DATE: 2/5/26

IDR is seeking a IT Security Analyst to join one of our top clients for an opportunity in Brentwood, Tennessee. This role is suited for motivated individuals interested in cybersecurity within a dynamic environment. The company operates in the healthcare industry, focusing on securing sensitive information and maintaining compliance with industry standards.

Position Overview for the IT Security Analyst:

  • Anticipates security threats that generate alerts, incidents, and disasters, and recommends controls to reduce their likelihood
  • Analyzes incidents and security breaches to determine root causes
  • Prepares reports that document security incidents and breaches and the extent of the damage caused by the breaches
  • Assists in recommending appropriate security tools and countermeasures
  • Maintains security monitoring systems and monitors security access

Requirements for the IT Security Analyst:

  • Bachelor's degree from a four-year college
  • 1-3 years of experience in IT Security (Security Engineer, Incident Response, Pen Testing, etc.)
  • Familiarity with industry standards and regulations including PCI, HIPAA, NIST, HITRUST, and ISO 27007
  • Experience in implementing and managing security technology. CrowdStrike, Proofpoint, Zscaler, Tenable, and Wiz experience preferred
  • Strong interpersonal skills

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-HYBRID

SAP Data Engineer
Atlanta, Georgia, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 1/19/26

IDR is seeking an SAP Data Engineer to join one of our top clients for an opportunity in Atlanta, GA. This role involves designing, building, and optimizing data pipelines and architecture to support advanced analytics and business intelligence in a dynamic enterprise environment.

Position Overview for the SAP Data Engineer:
  • Develop and optimize ETL/ELT pipelines from SAP sources and other enterprise data sources
  • Design, build, and maintain data architecture supporting analytics and BI initiatives
  • Deep knowledge of SAP technologies including BW/4HANA, S/4HANA, ECC, BusinessObjects, and SAC
  • Experience with Celonis data engineering and enterprise DataOps practices
  • Collaborate with cross-functional teams to ensure data governance, security, and performance

Requirements for the SAP Data Engineer:
  • 4+ years of hands-on experience in Data Engineering with SAP BW/4HANA, SAP ECC/S4, BusinessObjects, SAC, and Celonis
  • Strong knowledge of data integration techniques such as ODP, SLT, ABAP, SQL, and CDS views
  • Experience developing and customizing BI extraction processes using ABAP
  • Familiarity with SAP Datasphere, hybrid architecture, and SAP BPC
  • Understanding of process excellence frameworks, Celonis EMS, DataOps, CI/CD practices, Snowflake, and Tableau

What's in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization

Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row