Alexa Jervis

• 5+ years as a Business Analyst or Business Systems analyst  
• 3+ years of experience working with UKG Workforce Management (Time and Attendance)
• Prior experience handling UKG implementation projects
• Hands-on experience with Root Cause Analysis, Requirements, and Configuration of tools 
• Must have strong communication skills to speak with implementation partner and senior leadership  

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a Field Technician 1 to join one of our top clients for an opportunity in Smyrna, TN. This role involves providing installation and support services in various industry-standard areas, including voice, data, fire alarm, fiber, and security systems. The position offers hands-on field experience and opportunities for professional development in a dynamic environment.

Position Overview for the Field Technician 1:

• Provide a range of installation and support for moves/add/changes, service, rollouts, and special projects per industry standards.
• Understanding in two of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking.
• Take direction and learn from more experienced technicians on jobsites.
• Complete administrative job requirements in a timely fashion and maintain company vehicle and tools if assigned.

Requirements for the Field Technician 1:

• Must have a minimum of one year as a Basic Installer or equivalent experience.
• Knowledge of network cable certification and CCTV is necessary. LAN and telephone, including associated network device installation quality standards, would be helpful.
• High School Diploma or equivalent required.
• Basic knowledge of Microsoft Suite (Outlook, Excel, Teams, Word, etc.) required.
• Must be willing to travel to support the company's business, including working on long-term projects over multiple weeks.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Data Center Technician III to join one of our top clients for an opportunity in Oklahoma City. This role involves supporting data center operations through hardware installation, network troubleshooting, and environmental management within a fast-paced, technical environment. The company operates within the data center and technology services industry, focusing on maintaining high standards of operational excellence.

Position Overview for the Data Center Technician III:

• Responsible for day-to-day data center support activities, including server and network hardware installation and maintenance.
• Monitor, troubleshoot, and respond to hardware and software issues, utilizing industry-standard ticketing systems.
• Perform copper and fiber-optic cabling tasks, “Layer 1” troubleshooting, and IT asset management.
• Support and participate in change management processes, including preventative maintenance and production monitoring.
• Join an on-call rotation to provide after-hours support as needed and ensure operational continuity.

Requirements for the Data Center Technician III:

• Able to safely lift and move a minimum of 50 pounds
• Able to be on feet majority of workday
• Fluency in both written and spoken English
• Must provide own transportation to work location(s)
• Must be able to respond to any on-call request within 1 hour

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Testing Analyst to join one of our top clients. This role involves managing testing processes and data analysis within a large enterprise environment, supporting complex software programs and multiple vendors. The company operates in the technology or healthcare industry, providing critical testing and quality assurance services to ensure smooth system operations.

Position Overview for the Testing Analyst:

• Collaborate with the team to establish testing metrics and targets, ensuring clear performance indicators.
• Set up testing tools and processes to accurately capture and report on testing metrics.
• Retrieve test data daily to identify trends in all phases of testing and risk assessment.
• Generate comprehensive reports and dashboards at the project level, tracking testing schedules and defect resolutions.
• Analyze consolidated testing data to produce daily reports on progress, trends, and potential issues, contributing to continuous process improvements.

Requirements for the Testing Analyst:

• Minimum of 5 years of experience in test management, data analysis, or a related field within an enterprise setting.
• Proven experience in analyzing testing metrics and generating comprehensive reports on testing progress and risks.
• In-depth understanding of testing process assessments and managing corrective actions from start to finish.
• Significant experience with test data consolidation and familiarity with test management and defect tracking tools (e.g., JIRA, HP ALM).
• Relevant certifications in quality assurance, project management, or testing (e.g., ISTQB, PMP, or CSTE).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

• Gather large and complex data sets to meet business requirements
• Redesign data marts for scalability and optimization
• Ensure data architecture supports existing and future business needs
• Create and maintain operational dashboards and executive reports using tools like Tableau or Power BI
• Collaborate with business stakeholders and analytics teams to implement best data engineering practices

• 4+ years of data management, modeling, and BI experience
• Hands-on experience in programming languages like SAS, R, or Python
• 3+ years of SQL experience with a strong understanding of dimensional modeling
• Good understanding of cloud technologies, with at least 1 year hands-on experience in AWS and big data ecosystems
• Experience with data visualization tools such as Tableau or Power BI

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Project Manager to join one of our top clients for an opportunity in Memphis, TN. This role supports the development and delivery of marketing projects, utilizing both traditional project management and Agile frameworks to drive cross-functional teams. 

Position Overview for the Project Manager:

• Manages multiple marketing projects through all phases of the project management life cycle, including initiation, planning, execution, monitoring, and closure.
• Develops clear project goals, scope, timelines, and deliverables, ensuring alignment with organizational objectives.
• Employs agile principles such as Scrum and Kanban to enable adaptive and iterative project workflows.
• Utilizes project management tools like Jira, Confluence, Smartsheet, and Ziflow to track progress, manage tasks, and maintain communication.
• Communicates effectively with stakeholders, content strategists, and cross-functional teams to ensure project success and transparency.

Requirements for the Project Manager:

• Bachelor's degree required with a minimum of 4 years of project management experience.
• Experience working in an Agile environment, including Scrum or Kanban frameworks.
• Versatile background supporting creative, content, production, product, IT, and analytics teams.
• Proven ability to manage projects using Jira and Smartsheets.
• Strong skills in business writing, stakeholder management, process improvement, and public speaking.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Managing Director of State Reporting to join one of our top clients for an opportunity in Lubbock, TX. This role is within a higher education setting, focusing on overseeing crucial state and federal reporting processes, ensuring compliance, and leading a team of experienced professionals. The organization is dedicated to institutional research and data accuracy to support strategic decision-making.

Position Overview for the Managing Director of State Reporting:

• Oversee state and federal reporting processes, including data collection and submission to regulatory agencies.
• Lead and manage a team of 3 to 4 reporting professionals with extensive experience in data analysis and compliance.
• Collaborate with multiple departments such as student services, registrar’s office, and data analytics to ensure accurate data gathering.
• Ensure adherence to higher education, state, and federal reporting regulations, maintaining data integrity.
• Leverage data analytics to improve reporting efficiency and inform institutional decision-making.

Requirements for the Managing Director of State Reporting:

• Bachelor's degree in a related field.
• Extensive experience with full reporting processes for THECB (Texas Higher Education Coordinating Board).
• Proven experience in supervising or managing teams, including goal setting and conflict resolution.
• Strong understanding of higher education reporting regulations, including experience with federal reporting like IPEDS and NSF (nice to have).
• Familiarity with Ellucian Banner or similar student information and HR systems (preferred).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Network Architect to join one of our top clients in Dalton, GA. This role is perfect for a seasoned professional eager to lead and innovate within a dynamic team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview & Responsibilities for the Network Architect:

• Lead the documentation of functional and technical requirements, architecture, design, and development using tools like Visio and MS PowerPoint.
• Troubleshoot and manage Routing and Switching technologies, including Cisco Nexus, Meraki, and Cisco ASR/ISR.
• Handle Palo Alto networks, firewalls, and Panorama, ensuring robust network security.
• Design and manage datacenter networks with technologies such as VXLAN EVPN, VRF, VPC, and Nexus dashboard.
• Collaborate heavily with teams in Dallas, TX, and NW Georgia, ensuring seamless network operations.

Required Skills for the Network Architect:

• 8+ years of relevant experience in network architecture and design.
• Expertise in complex routing topologies, specifically BGP and EIGRP protocols.
• Proficiency in datacenter networking, particularly with Cisco Nexus platforms.
• Cisco Network Professional Certifications - CCNP or higher required.
• Strong prior experience with Palo Alto

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Water Mitigation Project Manager to join one of our top clients for an opportunity in Nashville, TN. This company specializes in water mitigation, fire, and restoration services, primarily focusing on residential projects. The role involves managing water restoration projects, coordinating with technicians and adjusters, and ensuring timely and quality service delivery.

Position Overview for the Mitigation Project Manager:

• Manage water restoration and mitigation projects, primarily residential, ensuring customer satisfaction and project efficiency.
• Coordinate with technicians, adjusters, and clients to facilitate smooth project execution.
• Maintain accurate documentation, notes, and data entry for all ongoing jobs.
• Oversee project timelines, resources, and quality standards within a startup environment.
• Travel up to 1–2 hours depending on job location, with a schedule from Monday to Friday and on-call responsibilities every other week.

Requirements for the Mitigation Project Manager:

• 2-5+ years of restoration Project Management experience, specifically in water mitigation and restoration.
• Strong knowledge of insurance, restoration, and construction industry standards and processes.
• Experience managing at least one individual and leading water restoration projects.
• HS Diploma or equivalent required; valid driver’s license with a satisfactory driving record.
• Preferred certifications include IIRC, ASD, WRT, and OCT.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.