Elizabeth Lancaster

IDR is seeking a HR Data Analyst to join one of our top clients for Louisville, Kentucky. This role supports the Human Resources Learning & Development team within a corporate office environment that focuses on organizational development and employee programs. The position involves analyzing data to improve reporting processes and support HR initiatives through data-driven insights.

Position Overview for the HR Data Analyst:

• Support organizational development and employee programs through data analysis
• Perform data collection, validation, and reporting from various sources
• Design, test, and document data reporting and automation processes
• Respond to data inquiries from internal teams and create ad hoc reports
• Utilize relational databases and query tools to extract and analyze relevant data

Requirements for the HR Data Analyst:

• Experience with relational databases and query tools
• Strong analytical and organizational skills
• Knowledge of reporting or visualization tools
• Support organizational development or HR-related data projects
• Ability to design and document reporting processes and workflows

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a SAP Systems Administrator to join one of our top clients for an opportunity in Lawrenceville, GA. This role focuses on managing and maintaining SAP systems, ensuring optimal performance and security of the infrastructure.

Position Overview for the SAP Systems Administrator:

• Manage the technical setup and ongoing maintenance of SAP systems, including installations, upgrades, and troubleshooting.
• Oversee connectivity, database administration, SSL certificate implementation, and network management.
• Provide MS failover cluster high availability support.
• Work with UNIX (AIX), Linux (Red Hat), and Windows operating systems to optimize SAP landscape performance.
• Support SAP system upgrades, patching, and system health checks to ensure system reliability.

Requirements for the SAP Systems Administrator:

• SAP Certified (Basis or NetWeaver) with Oracle DB experience
• 5+ years of SAP Basis administration experience (installations, upgrades, patching, performance tuning, troubleshooting)
• Strong proficiency in Unix/Linux and Windows environments
• Experience with database management systems supporting SAP systems
• Ability to pass a public safety background check including criminal histories and fingerprinting

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Senior Infrastructure DBA to join one of our top clients for an opportunity in Atlanta, Georgia. This role involves working within a large-scale SQL environment, focusing on platform layer management such as SQL clusters, server-side tuning, configurations, failover, logs, and metrics. The organization operates primarily in the infrastructure space, emphasizing technical expertise behind the scenes without direct data handling.

Position Overview for the Senior Infrastructure DBA

• Manage and support SQL cluster environments, ensuring high availability and disaster recovery.
• Perform server-side tuning, configuration, and analysis of logs and system metrics to optimize performance.
• Collaborate closely with DevOps and DBA teams while maintaining an autonomous approach.
• Support hybrid and cloud environments, with potential migration to Azure on the horizon.
• Work primarily in a Windows environment with Linux experience considered a plus.

Requirements for the Senior Infrastructure DBA:

• 7+ years of experience with a focus on infrastructure and platform rather than data administration.
• Strong knowledge of SQL clustering, tuning, and system optimization.
• Proven experience with Windows servers; Linux knowledge is a plus.
• Familiarity with large-scale environments involving numerous servers and virtual machines.
• Prior experience with cloud environments, especially Azure, is desirable.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Licensing Specialist to join a hybrid opportunity in Brentwood, TN. This role supports the licensing department of a retail organization, helping ensure compliance with business licensing regulations across multiple locations to facilitate smooth store operations.

Position Overview for the Senior Licensing Specialist:

• Act as a liaison between third-party licensing administrators and internal teams to ensure timely processing of regulatory licenses and permits.
• Collect, verify, and manage licensing data, including receipt and accuracy of licenses, violations, inspection notices, and confidential documents.
• Monitor licensing activities to ensure all applications are correctly filed and renewals are completed on schedule.
• Coordinate licensing projects such as license renewals, expirations, and compliance tracking for multiple stores and jurisdictions.
• Support licensing compliance initiatives, research regulations, and improve existing licensing programs.

Requirements for the Senior Licensing Specialist:

• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to prioritize daily tasks to meet deadlines.
• Effective communication skills for interfacing with internal teams and external agencies.
• Experience with data entry, compliance tracking, or licensing processes (experience with licensing, compliance, or legal is a plus but not required).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Sr Workday Analyst to join one of our top clients in a remote capacity. This role is perfect for individuals who excel in project management and have a strong background in Workday Integration. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Sr Workday Analyst:

Lead HCM integration development projects, ensuring accurate data exchange with internal partners and vendors. Build and maintain positive relationships with partners and vendors to understand their needs and provide insightful recommendations. Design, develop, and automate data flows to enhance productivity and support organizational goals. Gather requirements for integrations and applications, and oversee design, development, testing, implementation, and troubleshooting. Demonstrate high proficiency in system knowledge, process analysis, and communication with leadership.

Required Skills for Sr Workday Analyst:

• 4+ years of hands-on experience with Workday Integration, including Workday Studio, Connectors, EIB, and XML/XSLT.
• Strong understanding of Workday HCM and its security and data governance.
• Excellent problem-solving skills and attention to detail.
• Bachelor's degree in Computer Science, Information Systems, Mathematics, Business Administration, or equivalent work experience.
• Workday Certification is highly desired.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking an  Customer Service Sales Specialist to join one of our top clients in Carlsbad, CA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Customer Service Sales Specialist : The Accounts Receivable Specialist is responsible for maintaining the day-to-day accounts receivable operations of a rapidly growing company in a fast-paced environment. This position will report to the Accounting Manager and will work with a variety of internal and external stakeholders to achieve department, company, and personal goals. Required Skills for the Customer Service Sales Specialist:

• 5+ years of experience in Customer Sales Support
• 2+ years of experience leading teams in a customer service/call center environment
• Prior experience working in with CPG in supply chain for eCommerce/Pharma/beauty/wellness
• Experience with B2B and B2C business models

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid  

Billing Operations Analyst Client: NRG Manager: Alain Martinez Terms: 6+ Months Contract Hourly Pay Rate: $30 - $38/hour Interview Process: 1st round virtual | 2nd round onsite Start Date: ASAP Work schedule details: Onsite in Houston, TX (Remote on Fridays) – 910 Louisiana St, Houston, Tx 77002  Sub Spots: 3 Overview: The Retail Billing Operations team primarily focuses on the processing, quality assurance, and timeliness of customers’ order transactions, account maintenance and monthly billings. This position requires a highly motivated candidate with solid analytic, process management, quantitative, and some technical skills to aid in the development of overall customer satisfaction. This team is responsible for liaising with IT, Marketing, Call Center, and Operations to accomplish results for the Residential, Small Business, and Builder/Multi-Family market segments. Successful team members can effectively solve problems and address issues across multiple functional groups (e.g., Marketing, Legal, Regulatory, Customer Care, Channel Management, Transaction Processing, Billing, IT, Credit/Collections, Online, Telephony, Third Party Partners, Database Operations). Responsibilities:

• Work broadly across multiple processes and systems to become a subject matter expert for Billing & Transaction Management operations.
• Provide analytical and technical support to Customer Care, Sales, Billing Operations, and Marketing groups
• Monitor and analyze incoming errors and correct impacted records individually or in mass to maintain accurate and reliable data.
• Work with external vendors to ensure processes are completed on time, escalating issues and following through to resolution.
• Demonstrate accountability for delivering expected outcomes on time.
• Develop, deliver, and maintain training materials and programs to ensure team members are knowledgeable on processes, systems, and tools, and provide ongoing support to reinforce learning.
• Monitors vital operational metrics and responds as necessary to ensure consistently superior operational performance.
• Deliver status updates to key stakeholders at regular intervals.
• Monitor incoming errors, identify patterns and trends, and provide quick actionable recommendations to improve data accuracy
• Evaluate existing operational processes to ensure appropriate controls are in place and maintain process documentation for all recurring processes.
• Continually evaluate the effectiveness of Billing & Transaction Management processes and initiate processes and system improvement and automation activities.
• Develop approach documentation and business requirements for new Marketing and Operational capabilities and products needed to support campaigns, including all cross-functional stakeholders from operations and IT in the review.
• Design, implement, and execute User Acceptance Testing scripts to ensure the successful launch of new capabilities.
• Work closely with the Product Owner to deliver projects, enhancements, and production fixes.
• Champion AI adoption and literacy by incorporating AI tools, training, and best practices into team workflows and professional development programs.

Top Skills:

• 2-5 years of professional experience required.
• 1-2 years related experience in an Operations/IT/Project Management/Consulting role preferred.

Nice to Have:

• Bachelor's degree from an accredited college or university is preferred or 3-5 years direct experience in the Competitive Retailer Energy Market.
• Working knowledge of the Competitive Retailer Energy Market

IDR is seeking a Sr Integration Engineer to join one of our top clients for a remote opportunity. This role is geared towards a seasoned integration specialist with expertise in Workday and enterprise system integrations, supporting a leading organization in the enterprise technology space.

Position Overview for the Sr Integration Engineer:

• Design, develop, and troubleshoot API-driven integrations between Workday and various enterprise platforms
• Leverage deep knowledge of Workday APIs, data structures, and business process behavior
• Collaborate with cross-functional teams to ensure seamless integration architecture and workflow solutions
• Ensure integration security and schema validation to maintain system integrity

Requirements for the Sr Integration Engineer:

• 4+ years of Workday Integration experience
• Experience with Workday SOAP APIs (Web Services)
• Experience with Workday REST APIs
• Strong understanding of Workday data model and object relationships
• Hands-on experience with XML structure, namespaces, and schema validation

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a UX Designer to join one of our top clients for an opportunity in Memphis, Tennessee. This role supports the IT department and involves working on digital product development, user experience design, and usability testing within a hybrid work environment. The organization operates in the technology and digital services industry, focusing on creating user-centered digital solutions.

Position Overview for the UX Designer:

• Partner with product owners to diagnose, prioritize, and solve user experience problems using various artifacts such as wireframes, prototypes, and personas
• Lead comprehensive user research, usability testing, and analysis to identify opportunities for improvement
• Collaborate with UX content strategists, designers, and UI developers to express, validate, and communicate the user experience
• Facilitate user-centered design workshops to understand audience needs and promote empathy
• Ensure digital properties are accessible and Section 508 compliant, maintaining branding and consistent messaging

Requirements for the UX Designer:

• Minimum of three years relevant work experience on large, complex sites or similar roles
• Experience working on an enterprise Agile scrum team
• Proven ability to conduct user research activities such as surveys, usability testing, focus groups, and user observation
• Knowledge of user interface design processes, user-centered principles, and practices
• Proficiency with mockup and prototyping tools like Sketch, InVision, Axure, or Adobe Creative Suite

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid