Elizabeth Lancaster

IDR is seeking a Technical Writer to join one of our top clients in Lawrenceville, GA. This role involves crafting comprehensive technical documentation to support the development and use of our client's computing systems. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview & Responsibilities for the Technical Writer:

• Collaborate with end users to define business procedures and create technical documentation for hardware and software.
• Plan, design, research, write, and edit a variety of documents, including user guides, manuals, technical specifications, and training materials.
• Establish and maintain documentation standards to ensure accuracy and consistency across all materials.
• Engage with multiple teams to understand specific products and provide necessary training

Required Skills for the Technical Writer:

• Minimum of 2 years of professional experience in technical writing, with a preference for 4 years.
• Degree in English, Communications, Journalism, or a related field.
• Proficiency in documenting IT software and systems.
• Experience with Microsoft Office Suite, including Teams, PowerPoint, Word, and Excel.
• Strong communication skills and the ability to work directly with end users and cross-functional teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Senior Fulfillment Processor Client: OneSource Virtual Manager: D'Andre Robinson Terms: 6 Month CTH Hourly Pay Rate: $23-25/hour Interview Process: 1st round onsite | 2nd round with Director Start Date: ASAP Work schedule details: for the peak month of January: 5am – 3pm, Monday through Saturday (Sunday off) All other months: 8am – 5pm, Monday through Friday Location: 9001 Cypress Waters Blvd, Coppell TX  75019 Sub Spots: 3 Qualified: Yes **Don't Call** - Jaison Bourne - Ayriel Bullock - Aerial Willis - Sharon Towers Overview: This person will be responsible for processing payroll checks, payroll advices, Year End files, Garnishment files, Benefit files and FAO files. The position is expected to complete tasks, such as printing files, running inserting and postage machines, and creating shipping documents (FedEx, UPS, etc.) with special attention to quality standards, accuracy, and timeliness. The Sr. Fulfillment Processor will also support the fulfillment team by overseeing processing, providing training, distributing jobs to team members, and providing subject-matter expertise. Responsibilities:

• Monitor tickets to ensure service level agreements and high customer satisfaction levels are being met
• Adhere to standard operating procedures (SOPs) and guidelines to process fulfillment jobs
• Exercise effective attention to detail to ensure that fulfilment jobs are processed accurately and timely.
• Support the fulfillment team by:
• Ensuring Payroll/Garnishments/Benefits/FAO have all been processed.
• Ensuring all Fulfillment Processors are following proper procedures.
• Ensuring all packages have been picked up by FedEx/UPS at the end of the day.
• Ensuring all Salesforce items have been updated by EOD

• Work with vendors to ensure all equipment is maintained to a high standard of operation
• Facilitate special internal requests to applicable departments
• Ensure 5S duties have been completed.
• Adhere to security protocols to safeguard confidential, proprietary, and customer data.
• Adhere to attendance requirements and works extended work schedules & flexible hours during seasonal peak periods to support department needs.
• Assist with special projects as needed Must Have Skills:
  • High School graduate, GED or equivalent
  • Experience in Microsoft Word and Excel
  • 2+ years of experince with xerox cut sheet printing for W2's and regular payroll
  • Experince using Salesforce
  Nice to Have:
  • Knowledge of inserting equipment and mail machine
  • Experience with FedEx/UPS and USPS processe
  • Associates degree or higher preferred

IDR is seeking a Thin Client Refresh Specialist to join one of our top clients for an opportunity in Marietta, GA. This role involves supporting healthcare environments through endpoint device upgrades and refreshes, ensuring minimal disruption to daily operations. The company is a leader in the healthcare industry, focusing on patient care and operational efficiency.

Position Overview for the Thin Client Refresh Specialist:

• Responsible for installing, upgrading, and refreshing thin client devices at various healthcare facility locations.
• Support end users during the deployment process, ensuring a smooth transition.
• Comply with strict dress code and safety policies, including flu vaccination requirements.
• Travel between multiple sites as needed, with an emphasis on minimizing travel when possible.
• Collaborate with the team to complete refresh cycles within the specified project duration.

Requirements for the Thin Client Refresh Specialist:

• 2–3 years of experience conducting installs and refreshes for thin clients.
• Strong customer service and communication skills.
• Willingness to learn; can be trained if needed.
• Experience working in healthcare environments is preferred.
• Ability to work onsite at Wellstar locations Monday through Friday and travel as needed.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Remote Supply Chain Analyst  to join one of our top clients in the healthcare sector. This role is pivotal in supporting enterprise-level sourcing, reporting, and master data initiatives as our client prepares for a significant Workday ERP implementation. If you are eager to be part of a dynamic team and contribute to a major technology transformation, we encourage you to apply today!

Position Overview/Responsibilities for the Supply Chain Analyst:

• Lead advanced reporting and analytics using Excel, Tableau, or Power BI to support sourcing, cost analysis, and performance metrics.

• Manage master data efforts, ensuring data accuracy and compliance, and prepare item master data for the Workday rollout.

• Collaborate with sourcing, data governance, and ERP teams to enhance data quality and deliver actionable insights.

• Develop and maintain dashboards and models to track sourcing effectiveness and identify cost-reduction opportunities.

• Provide training and documentation to standardize data and reporting practices across the organization.

Required Skills for Supply Chain Analyst:

• Strong experience with ERP systems, particularly Lawson; exposure to Workday is a plus.

• Advanced proficiency in Excel, including pivot tables and large dataset analysis; experience with Tableau or Power BI is highly preferred.

• Demonstrated ability in supply chain analytics, data modeling, and cost analysis.

• Understanding of master data management, including data cleansing and validation processes.

• Excellent communication skills, with the ability to translate complex data into actionable insights.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-Remote

IDR is seeking a highly skilled and experienced QA Engineer to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!   Position Overview/Responsibilities for the QA Engineer: QA automation engineers design automated tests by creating scripts that run testing functions automatically. This includes determining the priority for test scenarios and creating execution plans to implement these scenarios. Designing documentation for automated processes. Required Skills for QA Engineer:

• 8+ years’ manual testing Experience (e.g., System Testing, System Integration Testing, UAT, etc.
• 8+ years’ experience writing test plans, test cases, and other testing-related documentation
• 8+ years’ experience writing Automated Test Scripts for Selenium Using Java or similar automated testing tools
• 8+ years’ experience using Jira, AzureDevOps or other Defect Management tools (e.g., Octane)
• 8+ years’ experience using Xray, or other Test Management tools (e.g., Zephyr, TestRail)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-hybrid