Elizabeth Lancaster

IDR is seeking a IT Delivery Lead to join one of our top clients for a remote opportunity. This role involves overseeing the planning, driving, supporting, and implementing strategic technology projects within a global hospitality company's innovative technology team.

Position Overview for the IT Delivery Lead:

• Lead and maintain delivery roadmaps and schedules in collaboration with technology leads, architects, and business partners.
• Establish program cadence to support delivery teams and ensure the timely delivery of capabilities.
• Identify dependencies, risks, and issues across platforms, programs, and projects, then develop mitigation plans.
• Be accountable for risk and issue mitigation, and communicate progress to PMO, leadership, and executive audiences.
• Build positive relationships within the organization and influence peers through knowledge of technology capabilities and delivery capacity.

Requirements for the IT Delivery Lead:

• Bachelor's Degree, or associate degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• 10+ years of professional experience in a technology/product environment
• Six (6) years of product or service delivery experience
• Six (6) years of agile delivery management or agile project management experience
• Four (4) years’ experience working with Waterfall, Agile, Kanban, Change Management Approach, Scrum, and Hybrid approaches

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a CAPPS Functional Consultant to join one of our top clients for an opportunity in Austin, Texas.

• Provide highly advanced consultative services and functional assistance to support the CAPPS Program.
• Act as first-line Level 2 support for the most complex, high-profile agencies with statutory service requirements.
• Perform advanced troubleshooting and resolve issues across system configuration, data inconsistencies, workflows, and module-specific problems.
• Support integration and interface investigations, including interfaces, APIs, imports/exports, and middleware issues.

Requirements for the CAPPS Functional Consultant:

• Extensive knowledge and understanding of State of Texas applicable policies.
• Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
• Extensive knowledge and experience performing system configuration changes.
• Extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ).
• Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Creative Systems Producer to join one of our top clients for a remote opportunity. In this role, you’ll help build, maintain, and improve the systems, tools, automations, and workflows that power creative production and asset tracking across teams. This is a great fit for a highly organized, systems-minded producer who enjoys solving operational challenges and improving user experiences in a fast-paced creative environment.

Position Overview for the Creative Systems Producer:

• Own and support creative production systems used to track and manage assets across teams
• Monitor system health, troubleshoot issues, and drive root-cause fixes and continuous improvements
• Intake, triage, and prioritize stakeholder requests while managing an enhancements/bug-fix backlog
• Partner with creative and operational teams to streamline workflows and implement automation
• Leverage emerging AI and automation tools to prototype solutions and improve efficiency

Requirements for the Creative Systems Producer:

• 1–4 years of experience in operations, project management, production, systems administration, technical support, or a related field
• Hands-on experience supporting and improving workflows, automations, databases, or operational systems
• Experience with tools such as Jira and Airtable (or similar work management/database platforms)
• Familiarity with integrations, APIs, and no-code/low-code or automation platforms (e.g., workflow automation tools)
• Strong organizational, communication, and customer service skills with the ability to solve ambiguous problems independently

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a CAPPS Payroll Analyst to join one of our top clients for a remote opportunity . Write 2-3 sentences summarizing this role and company (example industry) without naming the company or mentioning compensation.

Position Overview for the CAPPS Payroll Analyst:

• Provide highly advanced senior-level consultative services and functional assistance to support the CAPPS Program.
• Serve as functional subject matter expert for the CAPPS HR/PY Payroll module within PeopleSoft 9.2 Payroll, delivering day-to-day support and resolving payroll issues.
• Own and maintain payroll configurations and support the full payroll cycle, including pay calendars, paysheets, payroll calculation, confirmation, and post-confirmation auditing.
• Collaborate across Time & Labor and Human Resources teams to ensure end-to-end process accuracy and support audits and executive reporting.

Requirements for the CAPPS Payroll Analyst:

• Extensive knowledge and understanding of State of Texas applicable policies.
• Extensive knowledge of federal labor laws.
• Extensive knowledge and experience performing system configuration changes.
• Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
• Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-hybrid

IDR is seeking a SDET to join one of our top clients for an opportunity in Memphis, TN or Dallas, TX. This role offers the chance to work on full-stack development projects in a dynamic environment, focusing on test automation, API development, and web UI enhancements within the technology sector. The position involves collaborating with cross-functional teams to deliver high-quality software solutions and improving existing applications with modern technologies.

Position Overview for the SDET:

• Develop and maintain automated test frameworks and scripts for UI and REST APIs using Java, Selenium, Rest Assured, and TestNG
• Migrate existing Node.js applications to TypeScript to improve code quality, safety, and consistency
• Design, build, and optimize backend services and REST APIs
• Collaborate with QA, product, and DevOps teams to ensure seamless delivery of releases
• Troubleshoot, debug, and resolve application, API, and integration issues leveraging strong problem-solving skills

Requirements for the SDET:

• Strong experience in automation testing using Selenium, Java, Rest Assured, and Web UI automation tools
• Proficiency in coding across multiple languages including Java, JavaScript, and SQL
• Experience in designing automated test frameworks and scripts for UI and APIs
• Familiarity with CI/CD tools like Bamboo, GitHub, and source code management with Bitbucket
• Knowledge of Cloud Testing, mobile automation, and Docker source code management

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Lien Specialist to join one of our top clients for an opportunity in Dallas, Texas. This role is within a fast-paced financial services environment, focusing on managing lien releases and filings, along with performing administrative duties to support the department. The position offers an excellent chance to gain experience with a reputable organization in the industry.

Position Overview for the Lien Specialist :

• Manage all requested lien releases and lien filings to ensure timely entry into the system.
• Perform administrative duties such as ordering supplies, handling daily mail, and other tasks as assigned.
• Research jobs to verify payment status and complete proper lien waivers or notices.
• Enter preliminary and lien notice information into the NCS website as requested by analysts.
• Complete property owner search requests and handle correspondence related to lien notices.

Requirements for the Lien Specialist :

• High school diploma or equivalent; 1-2 years of related experience.
• Familiarity with AR processes and some knowledge of commercial lien processing.
• Proficiency in Microsoft Office and productivity software; experience with Get Paid, NCS, or SAP is a plus.
• Ability to provide exceptional customer service.
• Detail-oriented with strong administrative skills and the ability to manage high-volume tasks.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Customer Service Representative to join one of our top clients for a remote opportunity. This role involves serving as the first point of contact for customers with various service-related inquiries. The position focuses on analyzing customer issues, providing solutions, and ensuring a high quality of customer service in a fast-paced environment.

Position Overview for the Customer Service Representative:

• Respond to customer inquiries via phone and email professionally and efficiently.
• Analyze and resolve service issues, ensuring timely and accurate solutions.
• Collaborate cross-functionally to address billing, remittance, pricing, and renewal requests.
• Manage customer accounts, reconcile information, and perform financial analysis.
• Support contract renewals and communicate clearly regarding account details.

Requirements for the Customer Service Representative:

• 2+ years of prior Energy Industry, Customer Service, Billing and/or Collections experience preferred.
• Strong analytical abilities and problem-solving skills.
• Proficiency in Microsoft Office products including Word, Excel and Power Point.
• Ability to analyze information, solve problems and make quick, fact-based decisions.
• Ability to quickly gain proficiency in multiple systems which support service for customers.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Embedded Systems Architect to join one of our top clients for an opportunity in Dallas, TX. This role involves leading the design and development of embedded systems connecting hardware, data, and firmware, with an emphasis on systems that feed data locally and to the cloud.

Position Overview for the Embedded Systems Architect:

• Develop and implement end-to-end embedded system architecture for hardware, data, and firmware integration.
• Design systems that support local data processing and cloud connectivity, with a focus on security and scalability.
• Work closely with cross-functional teams to deliver high-quality embedded solutions for consumer devices.
• Provide technical leadership and guidance from concept through production lifecycle, ensuring system robustness.

Requirements for the Embedded Systems Architect:

• Bachelor’s degree in Computer Science, Software Engineering, Embedded Systems, or a related field.
• 8+ years of progressive experience in embedded systems or embedded software development.
• 2+ years of experience leading embedded software architecture or end-to-end embedded systems initiatives.
• Advanced proficiency in embedded C/C++ programming.
• Strong experience developing firmware within RTOS environments and real-time systems.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Service Center Lead (Kitting) to join one of our top clients for an opportunity in Saline, MI. This onsite role focuses on leading inventory management operations while ensuring accurate, efficient equipment flow across receiving, put away, picking, and shipping. You’ll help maintain inventory integrity and drive continuous process improvements in support of customer-focused excellence.

Position Overview for the Service Center Lead (Kitting):

• Oversees daily service center operations to ensure alignment with customer requirements and the full scope of projects
• Independently leads inventory operations, including accurate receiving, put away, picking, and shipping of equipment
• Maintains strict inventory integrity and ensures compliance using the company’s inventory management system
• Supervises daily on-site activity and maintains facility operations when leadership is not on-site
• Provides continuous feedback to leadership on process improvements, warehouse layout optimization, and operational enhancements

Requirements for the Service Center Lead (Kitting):

• High school diploma or GED required
• 2+ years of inventory control, or logistics operations
• Proven experience in inventory control and service center leadership
• Strong working knowledge of inventory systems, audit requirements, and service center optimization strategies
• Proficient with warehouse management systems (WMS); experience with HCAP is a plus

What's in it for you?

• Competitive compensation package
• Full Benefits: Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite