Elizabeth Lancaster

IDR is seeking a Site Reliability Engineer to join one of our top clients for an opportunity in Dallas, Texas. This role offers a chance to work within a high-availability data center environment, supporting critical infrastructure operations. The position involves managing day-to-day data center activities, troubleshooting complex issues, and supporting monitoring platforms to ensure operational excellence.

Position Overview for the Site Reliability Engineer:

• Lead daily data center operations and support escalations in a 24/7 environment
• Serve as a senior technical resource, driving operational excellence and troubleshooting infrastructure issues
• Support Data Center Infrastructure Management (DCIM) and monitoring platforms
• Assist with project execution and vendor relations for new data center tools
• Bring strong data center experience, leadership abilities, and high responsiveness in healthcare environments

Requirements for the Site Reliability Engineer:

• Associates degree in IT or related field
• 4+ years of experience with Data Center Operations and DCIM support
• Hands-on experience with System monitoring tools (e.g. Dynatrace, Datadog)
• Understanding of Windows Infrastructure (Active Directory)
• Familiarity with APIs & System integrations (Highly Preferred)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Senior Software Developer (backend) to join one of our top clients for a remote opportunity. This role involves building and optimizing backend services and APIs within a large healthcare organization focused on digital transformation and automation. The position offers a chance to work on mission-critical projects, especially in the healthcare and pharmacy/medical claims space, supporting cutting-edge enterprise applications.

Position Overview for the Senior Software Developer (backend):

• Design, develop, and maintain scalable backend application components using C# and SQL, emphasizing performance and reliability
• Build and support APIs, services, and data access layers that integrate with enterprise systems and third-party platforms
• Contribute to architecture decisions and automation solutions, ensuring adherence to standards and patterns
• Collaborate in an Agile environment with product owners, developers, and business teams to deliver high-quality solutions
• Support deployment, troubleshooting, and performance tuning within cloud environments, particularly Azure

Requirements for the Senior Software Developer (backend):

• Strong experience developing enterprise applications with C#/.NET and SQL
• Demonstrated ability to design scalable APIs and integration solutions with RESTful APIs
• Advanced SQL skills, including query tuning, stored procedures, and handling large datasets
• Knowledge of DevOps practices and Azure cloud platform deployment and monitoring
• Proven ability to work in an Agile/Scrum environment supporting production applications

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI- remote 

IDR is seeking a strong Firmware Embedded Software Engineer to join one of our top clients for an opportunity in Loveland, CO. This role involves developing and maintaining embedded software in a cutting-edge R&D environment within the industry focused on water quality solutions. The position offers the chance to work with advanced technology in a collaborative global setting. This position is 4-5 days a week onsite. Its a contract to start with potential for permanent placement in the future.

Position Overview for the Firmware Embedded Software Engineer:

• Develop and maintain embedded firmware using C++ and C for microcontrollers and various platforms including Linux, RTOS, and bare metal
• Modify and extend existing codebases to meet evolving requirements
• Implement and maintain CI/CD practices and unit testing procedures
• Read hardware schematics and code to low-level hardware interfaces
• Collaborate within a large, state-of-the-art R&D facility as part of a global network

Requirements for the Firmware Embedded Software Engineer:

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field
• 3–5+ years of experience in C++ user-space development and C (or embedded C) programming
• 3–5+ years of experience with 32-bit microcontrollers and embedded platforms (Linux, RTOS, and bare metal)
• Strong understanding of computer architecture, memory technologies, and build processes
• Ability to read hardware schematics and code to low-level hardware interfaces

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

 #LI-Hybrid pay transparency: 70-85/hr W2 based on experience   

IDR is seeking a Benefits and Wellness Specialist (100% Remote) to join one of our top clients for a remote opportunity. This role supports a leading organization in the benefits and wellness industry, focusing on managing complex employee benefits programs within a fast-paced, matrixed environment.

Position Overview for the Benefits and Wellness Specialist (100% Remote):

• Manage day-to-day benefits operations, including onboarding, transfers, terminations, and benefits invoicing/billing
• Respond to employee inquiries with a high level of service, ensuring a concierge approach
• Support HRIS/Workday and SharePoint maintenance related to benefits programs and data integrity
• Assist with regulatory compliance tasks such as 5500 filings, 1095 reporting, and non-discrimination testing
• Coordinate with vendors and internal teams to ensure smooth benefits administration and process improvement

Requirements for the Benefits and Wellness Specialist (100% Remote):

• At least three years of recent professional experience with U.S. employee benefits and wellness plan development and delivery
• Proven track record in health/wellness and work-life programs
• Strong Excel skills, including building Pivots and VLOOKUPs/XLOOKUPs, with demonstrated data accuracy and quality control
• Experience working with HRIS systems; Workday experience is a strong plus
• Ability to juggle 12+ concurrent tasks efficiently in a high-demand environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Salesforce Administrator III to join one of our top clients for an opportunity in Nashville, Tennessee. This role entails supporting and maintaining a Salesforce-based application used by the City of Nashville, focusing on day-to-day application administration, troubleshooting issues, and ensuring system smoothness for internal users and the public. It is a collaborative role ideal for a self-starter with strong communication skills and solid experience in application support or system administration.

Position Overview for the Salesforce Administrator III:

• Provide application support for Salesforce and other enterprise systems, ensuring optimal performance and user satisfaction.
• Manage daily system administration tasks, including user account management, configuration, and troubleshooting.
• Support data monitoring, reporting, and backup processes to maintain data integrity and system efficiency.
• Collaborate with internal teams to test new features, implement improvements, and support project activities.
• Assist with user training, system audits, and process review to enhance operational workflows.

Requirements for the Salesforce Administrator III:

• 2-4 years of basic troubleshooting experience.
• 1–3 years of Salesforce application support or similar platform experience.
• Proven ability to troubleshoot software issues and support end-users effectively.
• Experience managing user accounts, access, and permissions.
• Strong testing skills, including developing test plans and troubleshooting new features.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a eCommerce Assistant Manager to join one of our top clients for a hybrid opportunity in Philadelphia, Pennsylvania. This role offers a chance to work within a dynamic industry focused on e-commerce, logistics, and supply chain management, providing valuable experience with a prominent organization in the field.

Position Overview for the eCommerce Assistant Manager:

• Assist in managing and optimizing e-commerce store operations, ensuring smooth daily activities.
• Coordinate product setup and updates using Shopify Plus and other project management tools.
• Support merchandising strategies, project timelines, and logistics workflows.
• Collaborate with cross-functional teams to improve process efficiency and product placement.
• Monitor and troubleshoot e-commerce platform issues, providing analytical solutions.

Requirements for the eCommerce Assistant Manager:

• Minimum 1 year of experience in merchandising, project management, e-commerce, logistics/supply chain, music business, or related field
• Bachelor’s degree – preferably in Business, Merchandising, or a Related Field
• Proficient in Microsoft Suite (Excel, Office)
• Project Management software experience (Monday.com, Asana) a plus
• Experience or working knowledge of Shopify Plus

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-ONSITE $22-$25/hr

IDR is seeking a UAT Support Analyst to join one of our top clients for a remote opportunity. This role supports user acceptance testing for an offender management system within a government agency. The ideal candidate will have hands-on testing experience and familiarity with the Mi-Case product to assist in the coordination and support of UAT activities.

Position Overview for the UAT Support Analyst:

• Support overall UAT coordination by liaising between the state agency, IT partners, and system integrators to facilitate testing activities and track readiness tasks.
• Maintain and support UAT planning artifacts, including updating the master UAT Test Plan and Work Plan.
• Coordinate the defect management process, including scheduling triage meetings, tracking defect lifecycles, and documenting issues.
• Develop UAT reporting and communication materials, including status reports on testing progress, defects, and risks.
• Support client enablement and knowledge transfer activities through creating templates, frameworks, and guidance documents.

Requirements for the UAT Support Analyst:

• 3-5+ years of professional experience in business analysis, software testing, or quality assurance on system implementation projects.
• Must have experience with Mi-Case, an offender management system.
• Proven experience supporting or coordinating UAT efforts for large-scale projects.
• Hands-on defect tracking experience using tools like JIRA, Azure DevOps, or SpiraTest.
• Demonstrated ability to coordinate activities across multiple teams and manage stakeholder communication.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a IT Senior Business Analyst to join one of our top clients for an opportunity in Brentwood,Tennessee. This role involves leading cross-functional analysis efforts within a healthcare organization, with responsibilities spanning requirements gathering, data validation, and stakeholder communication.

Position Overview for the IT Senior Business Analyst:

• Lead complex, cross-functional analysis involving multi-system integrations, workflow automation, and major implementations.
• Drive requirements gathering, create detailed functional documentation, and develop data mapping specifications.
• Conduct data validation activities utilizing SQL, Tableau, Power BI, or similar tools.
• Ensure full requirements traceability, oversee UAT cycles, and coordinate issue resolution.
• Mentor junior analysts and contribute to the development of BA standards, templates, and best practices.

Requirements for the IT Senior Business Analyst:

• Advanced analytical skills with the ability to lead complex requirements and validation efforts.
• Proficiency in SQL, Tableau, Power BI, or comparable analytics tools.
• Strong cross-functional communication skills and the ability to influence decisions.
• Familiarity with Agile practices such as standups, refinement, and sprint ceremonies.
• Minimum of five (5) years of analysis/analytical work experience in the healthcare industry, preferably with health plans.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Billing Operations Analyst to join one of our top clients for an opportunity in Princeton, NJ. This role involves supporting retail billing operations within the energy sector, focusing on ensuring accurate, timely customer transactions, account maintenance, and monthly billing processing. The company specializes in energy supply and utility services, committed to operational excellence and customer satisfaction.

Position Overview for the Billing Operations Analyst:

• Support retail billing operations by processing customer transactions and maintaining accounts
• Monitor and resolve billing exceptions within established SLAs while escalating when necessary
• Use analytical tools such as Excel, SQL, and Power BI to identify issues and ensure compliance
• Develop understanding of the customer lifecycle from contract initiation to final account processing
• Collaborate with internal teams, vendors, and utilities to resolve operational issues and support projects

Requirements for the Billing Operations Analyst:

• 3+ years of experience within sales operations or back office related billing experience (Energy Supplier, Utilities, insurance, claims, loans, sales analyst, etc.)
• Strong Excel skills including vlookups, pivot tables, and basic formulas
• Strong analytical skills with high attention to detail; experience with large datasets and discrepancy identification
• Bachelor’s degree from an accredited university
• Nice to have: Energy supplier back-office experience, Power BI, and SQL

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid