Elizabeth Lancaster

One of IDR’s top clients is seeking an IT Support Technician to join their team in Cumming, GA! *Please note this is a fully onsite position! Responsibilities of the IT Support Technician:

• Respond to and resolve level 1 and 2 helpdesk tickets, providing remote and on-site technical support to end users.
• Perform PC imaging, software installation, troubleshooting, and repair of computer networks, workstations, and peripheral equipment.
• Identify and resolve hardware and software issues, maintaining clear documentation within helpdesk systems.
• Assist with IT equipment setup, cabling, and scheduled maintenance, including UPS battery replacements.
• Support inventory management of equipment, software, and licenses, while communicating effectively with staff and external partners.  

Required Skills of the IT Support Technician:

• 2+ years of relevant experience in IT support or a related technical field.
• Associate’s degree in Information Technology, Computer Science, or a related discipline.
• Strong knowledge of computer hardware (PC, Mac, Chromebook), network infrastructure, operating systems, application software, and information security best practices.
• Experience diagnosing and resolving computer hardware, software, and network issues using standard troubleshooting tools and remote support utilities.
• Proficiency in deploying and maintaining technology hardware and software applications, with the ability to effectively train end users.

What’s in it for you?

• Join a flexible, friendly, laid-back work environment
• Enjoy true work/life balance
• Join an extremely secure organization
• Advance your career by joining an organization that believes in promoting from within

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Software Engineer for one of our top Healthcare clients in the Rochester, MN. This is a 6 month remote contract role with extensions. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the Software Engineer:

 

• Work closely with the Product Owners, Product Managers, Architects to translate requirements into code

• Develop services around data warehousing, big data, cloud computing, business intelligence, analytics, and machine learning

• Participate in DevOps, Agile, continuous development, and integration frameworks

• Programming in high-level languages such as Go, Python, Java, etc.

• Work on deployment automation/configuration management with tools including but not limited to ADO, Puppet, Chef, Ansible, Azure Pipelines, CloudFormation, Terraform following a DevOps model

• Ensure all appropriate documentation of processes and source code is created and maintained

Required Skills for Software Engineer:

 

• Bachelor's Degree in Computer Science/Engineering or related field

• 5+ years of experience in software development and support using NextJS and React, including creating API creation
• 5+ years of experience in Relational databases, including SQL
• 5+ years of cloud engineering experience with Azure or GCP

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

  Compensation Details: $67.72/hr W2

Sr Data QA Engineer Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools, innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead. As a Sr Data QA Engineer, you will ensure the accuracy and reliability of data across data warehousing, Lakehouse, and reporting platforms. This role involves developing and executing test strategies for data pipelines, transformations, and dashboards while collaborating with cross-functional teams to deliver scalable data solutions. Essential Duties and Responsibilities of the Data QA:

• Ensure compliance with data privacy and security regulations in all testing activities.
• Collaborate with Data Engineers, Business Analysts, and stakeholders in Agile environments to align testing with business objectives.
• Stay updated with industry trends and suggest process improvements; mentor junior QA engineers as needed.
• Perform any other related duties as required or assigned.

Required Skills of the Data QA:

• Demonstrated skills developing advanced SQL queries for data validation, testing, and query optimization.
• Solid experience implementing automated testing for data pipelines, transformations, and reporting tools using appropriate frameworks.
• Ability to manage test data across environments, ensuring timely refresh cycles and proper data configuration.
• Familiarity with Agile/Scrum development methodologies.
• Strong understanding of software QA methodologies, tools, and processes.
• Strong troubleshooting and root cause analysis abilities.
• Exceptional problem-solving skills and attention to detail.
• Excellent communication, collaboration, and time-management skills.
• Strong communication skills (oral and written); ability to communicate technical information to non-technical people.

Education and Experience of the Data QA:

• 8+ years of experience in Software QA, with a strong focus on data validation and automation testing.
• Strong expertise in ETL testing, data quality frameworks, and advanced SQL is a MUST.
• Proficiency in tools like Azure Data Factory, Databricks, Synapse, and experience with scripting in Python or PySpark.
• Familiarity with Data Lakehouse architectures, large datasets, and reporting tools such as Tableau or Power BI.
• Experience in test automation and Agile development methodologies.
• Strong analytical skills and problem-solving abilities.
• Experience working in North America/with North American-based companies strongly preferred.
• Thorough understanding and hands-on experience with data integration, ETL processes, incremental loads, and transformations in data warehouse.
• Experience testing reports and dashboards in tools like Power BI for accuracy, consistency, and alignment with business requirements.
• Extensive experience performing data validation, comparisons, and quality assurance, ensuring consistency and correctness across staging, transformations, and final data outputs.
• Experience executing end-to-end data pipelines, identifying and resolving issues while optimizing performance.

This role emphasizes collaboration, automation, and scalability, ensuring robust data solutions for business intelligence and reporting needs. Salary Range: As a testament to our commitment to diversity, equity, inclusion, and belonging, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/geographic location and range from $75,000 to $115,000 CAD. Equal Opportunity Employer: We are an Equal Employment Opportunity/Affirmative Action Employer M/F/Disabled/Vet.  

IDR is seeking a Retail Media Ad Operations Analyst to join one of our top clients. This is an exciting opportunity for a detail-oriented and data-driven professional to manage and monitor digital campaigns across multiple platforms. If you are passionate about retail media, ad tech, and continuous optimization, and are looking for an opportunity to join a growing organization with a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Retail Media Ad Operations Analyst:  

• Launch and monitor retail media advertising campaigns for a diverse set of clients

• Track campaign performance to ensure alignment with client goals and expectations

• Monitor advertising budgets and pacing, flagging any discrepancies and ensuring campaigns stay on budget

• Use reporting tools such as Google Ad Manager (GAM), Criteo, Meta, Pinterest, and Google Ads to analyze campaign performance and surface actionable insights

• Make data-driven optimization recommendations to improve campaign performance and efficiency

Required Skills for Retail Media Ad Operations Analyst:

 

• 2+ years of experience in digital advertising or media operations, preferably at an agency

• Strong familiarity with reporting tools such as GAM, Criteo, Meta (Facebook/Instagram), Pinterest, and Google Ads

• Solid understanding of budget management and campaign pacing

• Analytical thinker with the ability to spot trends, detect issues, and propose solutions

• Highly organized with excellent attention to detail

   

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a SAP ABAP Developer – Transportation Management (TM) to join one of our top clients. This is an exciting opportunity for a skilled professional to leverage their expertise in ABAP development and SAP Transportation Management. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the SAP ABAP Developer – Transportation Management (TM): - Develop, enhance, and support ABAP-based solutions for SAP Transportation Management (TM) - Utilize Business Object Processing Framework (BOBF) to create and modify business objects - Work with Webdynpro/Floorplan Manager for UI development and customization - Implement BADI (Business Add-Ins) and Enhancements to extend SAP standard functionality - Collaborate with functional teams to gather requirements, troubleshoot issues, and deliver solutions - Provide support and optimizations for existing SAP applications Required Skills for SAP ABAP Developer – Transportation Management (TM): - Strong proficiency in ABAP development with hands-on experience in TM (Transportation Management) - Expertise in BOBF (Business Object Processing Framework) - Experience with Webdynpro and Floorplan Manager (FPM) for UI development - Hands-on experience with BADI/Enhancements for custom functionality - Knowledge of SAP integration technologies and methodologies What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Business Analyst Terms: All Capgemini contracts are ongoing with a right to hire after 3 months. Conversion at 90 days is rare and pre-specified by Capgemini, but the right to hire remains in place. Target Pay Rate: $50/hr C2C Location: Charlotte, NC Work schedule details: Onsite Details: Responsibilities: • Work closely with the development team and business partners to understand and document requirements • Support User Acceptance testing and result validation • Provide analysis, evaluate problems, and propose feasible solutions to meet objectives • Research and resolve quality issues and defects • Map data and data attributes to meet requirements and objectives • Act as a bridge between developers and business partners • Create and update required documentation • Manage and mentor a small team Required Qualifications: • 8+ years of experience in business/data analysis and related fields • Proficient in PowerBI, Tableau, and SQL • Strong analytical and problem-solving skills • Excellent communication and collaboration abilities • Proven track record of managing and mentoring teams • Experience with user acceptance testing and result validation • Detail-oriented with a focus on quality and accuracy • Knowledge of data mapping and data pipelines • Ability to translate business requirements into technical requirements  

IDR is seeking a dynamic and experienced Engineering Team Lead to join one of our top clients in New York. This role is perfect for a seasoned professional who thrives in a team lead capacity, focusing on IMAC (Install, Move, Add, Change) and technical support. If you are passionate about service and quality improvements, enhancing team efficiency, and are looking for an opportunity to join a large organization with a team-oriented culture, we encourage you to apply today!

Position Overview & Responsibilities for the Engineering Team Lead:

• Act as a team lead, managing a team of engineers and focusing on IMAC and technical support
• Serve as the primary onsite manager for the team of technicians
• Strategically plan and conduct internal meetings with onsite leaders
• Act as a liaison between our client's team and the onsite team
• Aid in support as needed, but primarily focus on people, process, and operations management

Required Skills for the Engineering Team Lead:

• Strong experience managing a team of tech support engineers
• Excellent communication skills and confidence
• Experience with Jira ticketing system and ServiceNow
• Ability to identify opportunities for service improvements and enhance day-to-day efficiency
• ITIL certifications are a plus!

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Application Developer General Description of Position: Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools, and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead. We are looking for a skilled Application Developer to join our team and help us bring this vision to life. In addition to the opportunity to help design and develop exciting new functionality in a challenging environment, you will also have the chance to work with a collaborative team of experts who are passionate about what they do. Our company culture is focused on fostering creativity, growth, and a supportive work environment. We offer competitive salaries and benefits packages, flexible work arrangements, and opportunities for career growth and advancement within the company. Additionally, we value work-life balance and encourage our employees to prioritize their health and well-being. Essential Duties and Responsibilities of the Application Developer:

• Collaborate with our development team to design, develop, and implement new features using VB, SQL, ASP .NET, AWS, Web Forms, Angular, and other modern technologies.
• Write clean, efficient, and well-documented code.
• Ensure the best possible performance, scalability, and reliability of the application.
• Participate in code reviews and contribute to the improvement of our coding standards and practices.
• Troubleshoot and debug issues in a timely and efficient manner.
• Stay up to date with the latest trends and technologies in web development and recommend new approaches and solutions as appropriate.
• Perform any other related duties as required or assigned.

Required Skills and Experience of the Application Developer:

• A passion for technology.
• 1 - 3 years of experience writing SQL queries and stored procedures.
• 1 - 3 years of experience with the following (or similar): AngularJS, VB.Net, Web Forms.
• Strong knowledge of VB .NET and modern web development technologies.
• Experience with large enterprise applications and complex systems.
• Ability to write clean, efficient, and well-documented code.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work collaboratively with others.
• Experience with software development methodologies, including Agile and Scrum.
• Experience developing on the Servicengine platform or similar internal service system (preferred, not required).
  • This is a 3rd party system that we use to manage data and provide tools/support to our organization's internal users.
  • Development in this system will be performed in partnership with the vendor.
  • Development will include creation of, and enhancements to, front-end web forms, APIs, SQL stored procedures, and other related technologies.

Salary Range: As a testament to our commitment to diversity, equity, inclusion, and belonging, our salary bands are transparent both internally and as part of our external recruitment process. The targets for this role are dependent on market/geographic location and range from $150,000 to $170,000 CAD. Equal Opportunity Employer: We are an Equal Employment Opportunity/Affirmative Action Employer M/F/Disabled/Vet.  

IDR is seeking a dynamic and experienced Practice Manager to join one of our top clients in Plano, TX. This role offers an exciting opportunity to oversee large IT infrastructure projects and manage cross-functional teams in a hybrid work environment. If you are a decisive leader with a knack for efficient service delivery and customer satisfaction, we encourage you to apply today!

 

Position Overview/Responsibilities for the Practice Manager:

• Oversee large IT infrastructure projects, with a focus on datacenters and network hardware
• Manage up to 20 teams, ensuring efficiency, delivery, and customer satisfaction
• Work closely with leadership and cross-functional teams, including both internal/external stakeholders
• Provide strong conflict resolution and problem-solving skills
• Track and report on project progress to internal governance teams

Required Skills for the Practice Manager:

• 5+ years of large IT program management experience (10+ years of IT project management experience)
• Proven track record in managing large IT infrastructure projects, particularly involving datacenters or network hardware
• Strong experience in service delivery, professional services, assurance, governance, customer satisfaction, people management, and financial management
• Excellent communication skills, both spoken and written
• Prior PMO experience is highly desirable
• PMP certification is a plus

What’s in it for you?

• Opportunity to join an industry-leading organization
• Hybrid work schedule with 1-2 days in office per week
• Full Benefits; Medical, Vision, Dental, and more!
• Competitive compensation package