IDR, Inc.

IDR is seeking a Technical Solutions Analyst to join one of our top clients for an opportunity in a remote capacity. This role is integral to the Data Engineering team within a leading organization in the technology and data solutions industry. The position involves translating business requirements into technical specifications and collaborating across multiple teams to deliver innovative data-driven solutions.

Position Overview for the Technical Solutions Analyst:

• Collaborate closely with Product, Engineering, and Business stakeholders to understand and analyze business needs.
• Lead the process of eliciting, analyzing, and validating business requirements, translating them into detailed technical specifications and user stories.
• Create User Stories, Acceptance Criteria, Data/Process Flow Diagrams, and other detailed technical documentation for development teams.
• Analyze existing and third-party software solutions to determine integration needs or capture new system deployment requirements.
• Participate actively in Agile ceremonies, including stand-ups, refinement, release planning, demos, and retrospectives.

Requirements for the Technical Solutions Analyst:

• Bachelor’s degree in computer science or 7+ years of equivalent hands-on software development experience.
• Minimum of 5 years of recent experience as the primary author of User Stories, Acceptance Criteria, and related technical details in an Agile environment.
• Expertise in relational databases and API design and architecture.
• Experience designing or developing healthcare interoperability solutions utilizing either EDI or HL7 standards.
• Advanced T-SQL skills for querying database objects.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Field Technician 1 to join one of our top clients for an opportunity in Smyrna, TN. This role involves providing installation and support services in various industry-standard areas, including voice, data, fire alarm, fiber, and security systems. The position offers hands-on field experience and opportunities for professional development in a dynamic environment.

Position Overview for the Field Technician 1:

• Provide a range of installation and support for moves/add/changes, service, rollouts, and special projects per industry standards.
• Understanding in two of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking.
• Take direction and learn from more experienced technicians on jobsites.
• Complete administrative job requirements in a timely fashion and maintain company vehicle and tools if assigned.

Requirements for the Field Technician 1:

• Must have a minimum of one year as a Basic Installer or equivalent experience.
• Knowledge of network cable certification and CCTV is necessary. LAN and telephone, including associated network device installation quality standards, would be helpful.
• High School Diploma or equivalent required.
• Basic knowledge of Microsoft Suite (Outlook, Excel, Teams, Word, etc.) required.
• Must be willing to travel to support the company's business, including working on long-term projects over multiple weeks.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Collections Specialist to join one of our top clients in Tampa, FL. This role is pivotal in managing accounts receivable functions, including cash applications and general accounting duties, while actively participating in the monthly close process. If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!

Position Overview / Responsibilities for the Collections Specialist:

• Engage in first-party B2B collections for designated accounts, ensuring timely payment collection

• Conduct proactive outreach to customers via phone, email, and fax to resolve outstanding invoices

• Collaborate with internal teams to address billing disputes and recommend accounts for legal action when necessary

• Reconcile customer accounts, manage account clean-up, and oversee EFT vendor setup

• Utilize systems such as QuickBooks, Chargebee, Stripe, Zuora, SAP, and Sage, with an emphasis on adaptability to new tools

Required Skills for Collections Specialist:

• Minimum of 2 years of experience in accounts receivable and collections

• Strong understanding of debits/credits and general A/R accounting principles

• Proficiency in QuickBooks and/or Zuora, with advanced Excel skills

• Excellent communication, negotiation, and interpersonal skills

• Highly organized, detail-oriented, and capable of working both independently and collaboratively

What’s in it for you?

• Competitive compensation package

• Full benefits: Medical, Vision, Dental, and more

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

  #LI-onsite

IDR is seeking a Facilities Contract Operations Coordinator to join one of our top clients in Sacramento, CA. This dynamic role offers a unique blend of contract administration and operational coordination, supporting facility operations across multiple locations. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Facilities Contract Operations Coordinator:

Provide comprehensive support to the Facilities Management Contracts Team by managing the full lifecycle of vendor contracts for facility services and preventative maintenance.

Draft, execute, and track vendor contracts, ensuring timely renewals and compliance with all agreements.

Collaborate with affiliate facilities and vendors to address contract discrepancies and compliance issues.

Maintain precise documentation and audit-ready records of all vendor agreements.

Offer backup support for inbound call center operations, responding to service requests and facilitating communication between vendors and internal teams.

Required Skills for Facilities Contract Operations Coordinator:

Bachelor's degree in Business, Accounting, Facilities Management, or a related field is preferred.

Minimum of 2 years of experience in contract administration, vendor management, or facilities support.

Exceptional organizational skills with a keen attention to detail.

Strong verbal and written communication skills.

Proficiency in Microsoft Office Suite, particularly Excel and Outlook.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry leading organization

Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

LI-HYBRID

IDR is seeking an Accounts Receivable Representative to join one of our top clients in Phoenix, AZ. This role is perfect for individuals with a strong background in healthcare accounts receivable who are eager to contribute to a dynamic and supportive team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Accounts Receivable Representative:

• Engage in billing and collections activities, including generating invoices, applying payments, and managing past-due accounts.

• Utilize ERP systems and software such as Waystar, Instamed, Availity, and WellSky, along with proficiency in Excel for tasks like pivot tables and VLOOKUPs. • Reconcile accounts, research unapplied or misapplied payments, and monitor AR aging to identify collection priorities. • Communicate professionally with customers, patients, and internal teams to resolve discrepancies and negotiate overdue payments. • Maintain meticulous attention to detail in managing high-volume AR and resolving claim denials or disputes.

Required Skills for Accounts Receivable Representative:

• Solid understanding of general accounting principles, debits/credits, and the AR process.

• Experience in healthcare-specific accounts receivable, including handling EOBs and insurance denials. • Strong analytical and problem-solving skills to identify and resolve discrepancies. • Excellent communication and negotiation skills to maintain positive provider/payer relationships. • Ability to adapt to new systems and processes while maintaining integrity and dependability.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-Onsite

IDR is seeking a Enterprise Architect to join one of our top clients. This role is a fully remote contract with potential for multi-year extensions. 

This organization operates within the government and public sector, focusing on labor and employment services. The Enterprise Architect will support critical federal and state initiatives, contributing to the design and implementation of enterprise solutions aligned with public sector requirements. This role offers a unique opportunity to work on impactful projects within a dynamic government environment.

Position Overview for the Enterprise Architect:

• Typical enterprise architect role with a focus on government experience, especially within labor and employment sectors
• Support agency on federal audit projects
• Provide high-level enterprise architecture expertise, requiring 8+ years, ideally 10+ years of experience
• Utilize strong communication skills to liaise with technical teams and business stakeholders
• Engage in the design, implementation, and support of application solutions throughout the project lifecycle

Requirements for the Enterprise Architect:

• Extensive enterprise architecture experience, ideally with federal or state government agencies
• Experience with federal or state audits related to labor and employment
• Knowledge of federal or state labor/employment programs and associated regulations
• Ability to interface with vendor technology solutions and participate throughout the entire project lifecycle
• Strong communication skills for effective stakeholder engagement and documentation

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote Pay transparency: 70-76/hr W2 no corp-to-corp at this time

IDR is seeking a F5 Engineer to join one of our top clients for an opportunity in Atlanta, GA. The role involves providing advanced application delivery and security solutions using F5 BIG-IP platforms. This position offers a dynamic and client-facing environment where the engineer will support multiple customer environments.

Position Overview for the F5 Engineer:

• Provide configuration, troubleshooting, and performance optimization for F5 BIG-IP systems, including LTM, GTM, ASM, and APM modules.
• Manage and support F5 rSeries hardware, including standup and migration projects.
• Develop and troubleshoot iRules, traffic policies, SSL certificates, and profiles.
• Support high-availability and failover configurations in client environments.
• Collaborate with network, security, and system teams to deliver comprehensive application delivery solutions.

Requirements for the F5 Engineer:

• 5+ years hands-on experience with F5 BIG-IP (LTM, GTM, ASM, APM).
• Strong experience with iRules, traffic policies, and certificate management.
• Experience with TMOS / F5OS platforms and F5 rSeries hardware.
• Foundational knowledge of TCP/IP, DNS, HTTP/HTTPS, and experience with Linux (RedHat, Rocky Linux).
• Ability to participate in on-call rotation and support after-hours activities.

What's in it for you?

• Competitive Base Salary
• Full Benefits; Medical, Vision, Dental, and more!
• 401k, Employee Stock Purchase Plan, PTO & Paid Holidays

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Network Architect to join one of our top clients in Dalton, GA. This role is perfect for a seasoned professional eager to lead and innovate within a dynamic team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

 

Position Overview & Responsibilities for the Network Architect:

• Lead the documentation of functional and technical requirements, architecture, design, and development using tools like Visio and MS PowerPoint.
• Troubleshoot and manage Routing and Switching technologies, including Cisco Nexus, Meraki, and Cisco ASR/ISR.
• Handle Palo Alto networks, firewalls, and Panorama, ensuring robust network security.
• Design and manage datacenter networks with technologies such as VXLAN EVPN, VRF, VPC, and Nexus dashboard.
• Collaborate heavily with teams in Dallas, TX, and NW Georgia, ensuring seamless network operations.

Required Skills for the Network Architect:

• 8+ years of relevant experience in network architecture and design.
• Expertise in complex routing topologies, specifically BGP and EIGRP protocols.
• Proficiency in datacenter networking, particularly with Cisco Nexus platforms.
• Cisco Network Professional Certifications - CCNP or higher required.
• Strong prior experience with Palo Alto

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Director of Operations to join a reputable legal services organization in Columbus, GA. This role offers the opportunity to lead and streamline daily operations, oversee a dedicated team, and implement innovative technology solutions within a dynamic firm environment.

Position Overview for the Director of Operations:

• Manage and oversee administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies
• Work closely with the management team to lead the organization towards reaching goals
• Manage the office calendar and schedule client meetings and court appearances
• Coordinate and track case files and key performance indicators throughout the firm
• Oversee daily operations across intake, case management, litigation support, and billing processes

Requirements for the Director of Operations:

• Bachelor's degree in Business Administration, Management, or related field
• 5+ years of progressive operations leadership experience
• Ability to work five days a week in Columbus, GA office
• Proven success managing teams across multiple functions
• Proficiency with standard technology platforms or CRM systems

What's in it for you?

• Performance-based bonuses
• Comprehensive health, dental, vision insurance
• 401(k) with company match
• Generous PTO and professional development support

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid