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IDR is seeking a Client Services Engineer to join one of our top clients in Atlanta, GA. This role is perfect for individuals who excel in providing exceptional end-user support and are eager to contribute to a dynamic and collaborative team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Client Services Engineer:
Provide end-user support for hardware and software through email, phone consultations, and remote sessions.
Create and maintain technical support documentation for organizational knowledge sharing.
Utilize ServiceNow for incident management and support ticket resolution.
Required Skills for Client Services Engineer:
Minimum of 5 years of experience in end-user support for hardware and software.
Proficiency in ServiceNow, SCCM, and MS InTune.
Strong customer service and troubleshooting skills.
Experience in SLA-driven incident management systems.
Ability to create comprehensive technical documentation.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking an Investor Relations / Public Relations Coordinator to join one of our top clients in Brentwood, TN. This role is perfect for individuals who thrive in dynamic environments and are eager to support investor relations and public relations initiatives. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Investor Relations / Public Relations Coordinator:
Manage confidential and non-routine information with a high degree of tact and discretion.
Organize and prioritize large volumes of information and calls, ensuring efficient workflow.
Support the SVP of Investor & Public Relations and the direct team with ad hoc requests, including PowerPoint and graphics.
Coordinate event participation, planning, and logistics, ensuring seamless execution.
Maintain complex calendar management and coordinate complex travel arrangements, both domestic and international.
Required Skills for Investor Relations / Public Relations Coordinator:
Excellent written and verbal communication skills.
Strong attention to detail and ability to work independently or as part of a team.
Proficiency in Microsoft Office Suite and strong computer skills.
Ability to prioritize tasks and work diligently in a fast-paced environment.
Experience with CRM systems and managing investor relations databases is a plus.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a NetSuite Engineer to join one of our top clients in a fully remote capacity. This role is perfect for a seasoned professional with a strong background in NetSuite, particularly in Order-to-Cash (O2C) and Record-to-Report (R2R) processes. As a key player in our client's team, you will bridge the gap between Finance and Technology, driving automation and process optimization. If you are eager to contribute to a dynamic and growing organization, we encourage you to apply today!
Position Overview/Responsibilities for the NetSuite Engineer:
Lead the design, configuration, and customization of NetSuite to enhance R2R and accounting processes, including General Ledger, Accounts Payable, and Accounts Receivable. Develop and maintain SuiteScript, SuiteFlow, SuiteTalk, and RESTlets to support automation and system integrations. Collaborate with Finance, Accounting, and Audit teams to implement system-enforced controls and ensure compliance with SOX and GAAP standards. Oversee integrations with external systems and ensure accurate data flow into finance data warehouses. Mentor junior engineers and provide architectural guidance for NetSuite-related projects.
Required Skills for NetSuite Engineer:
Minimum of 10 years of experience, with the last 6 years focused on NetSuite. Proven expertise in architecting and enhancing NetSuite R2R and O2C processes. Strong technical skills in SuiteScript, SuiteFlow, SuiteTalk, and RESTlets. Experience integrating NetSuite with platforms like Salesforce, Coupa, or Concur. Ability to translate business requirements into scalable technical solutions.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Remote
IDR is seeking a Digital Designer to join one of our top clients in Bolingbrook, IL. This role is perfect for a creative and organized individual with a passion for digital design and email development. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Digital Designer: - Develop and execute a range of email campaigns including promotional, triggered, and transactional using Salesforce Marketing Cloud, Movable Ink, and other automation tools - Collaborate with cross-functional teams including Email Marketing, Member Marketing, Loyalty, CRM, and the Digital Design team - Edit and troubleshoot design/code during the proofing process across all platforms (Figma, Salesforce, Movable Ink) - Ensure all work aligns with brand guidelines and style conventions - Stay current on email best practices, ESP capabilities, and emerging technologies Required Skills for Digital Designer: - 3-5 years experience in digital design and email development - Bachelor's degree in Design, Media Arts, or a related field - Proficiency in Salesforce Marketing Cloud (or similar ESP), Movable Ink - Advanced skills in Figma, Adobe Creative Suite, Dreamweaver (or other coding tools), CMS platforms, and project tools like Monday.com - Strong knowledge of AMPscript, HTML/CSS, and JavaScript - Experience in e-commerce or retail environments - Preferred: Video editing or animation experience What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row ;Help Desk Specialist Specialist
One of IDR’s largest clients is looking for a Help Desk Specialist to join their growing team in the Atlanta, GA area!Responsibilities of the Help Desk Specialist:
Acts as the primary escalation point for incoming technical issues and support requests
Manages and delegates projects and tasks to team members as needed
Collaborates with business units to advise on and support system enhancements and modifications
Provides technical support for systems, networking, telephony, audio/visual equipment, software (Windows 10, Microsoft Office, browsers), and hardware
Delivers user support via phone, in-person, and remote tools, ensuring timely and courteous issue resolution
Qualifications for the Help Desk Specialist:
4+ years of hands-on experience in IT technical support roles
Extensive experience installing, configuring, and maintaining network infrastructure, including servers, Windows/Mac workstations, switches, routers, cabling, and VoIP systems
Strong expertise with Windows 10, MS Office 365, Active Directory, SCCM, Group Policy Objects (GPOs), enterprise antivirus solutions, helpdesk ticketing systems, and Azure
Proficient in imaging laptops (Windows 20H2/21H2), managing Microsoft Office 2010, Cisco networking, and other authorized desktop applications
Solid knowledge of mobile device management for iOS and Android, enterprise encryption, and Windows device management via Active Directory
What’s in it for you?
Why IDR?
IDR is seeking an Insights Analyst III to join one of our top clients in Los Angeles, CA. This role is perfect for individuals who excel at the intersection of analytics, systems thinking, and cross-functional collaboration. You will play a pivotal role in designing scalable solutions for headcount planning and organizational reporting, contributing to the success of our client's team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Insights Analyst III:
Develop and optimize data pipelines to support recurring analysis and deliver deeper insights for BizOps initiatives.
Collaborate with enterprise tech partners to transition resource planning and reporting capabilities into system-based solutions.
Design and maintain scalable data pipelines and tools to ensure consistency and accuracy in reporting.
Create user-friendly dashboards and internal tools using SQL, Python, and other platforms to enhance data visibility.
Act as the technical liaison within the BizOps team, aligning business needs with system capabilities.
Required Skills for Insights Analyst III:
6-8+ years of experience in analytics, data management, or systems-focused roles within gaming or technology sectors.
Proficiency in SQL, Python, and JavaScript, with a strong foundation in designing data flows and managing data pipelines.
Experience in data visualization and building structured data checks.
Strong collaboration skills to work effectively with cross-functional partners.
Familiarity with data engineering concepts and large-scale systems integrations.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Hybrid
IDR is seeking a Senior Engineer – Coupa & P2P Processes to join one of our top clients in a remote role. This role is pivotal in enhancing and automating procurement and finance workflows, ensuring systems are efficient and scalable to support business growth. If you are eager to contribute to a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!
Position Overview/Responsibilities for the Senior Engineer – Coupa & P2P Processes:
Serve as the subject matter expert for Coupa and Procure-to-Pay (P2P) processes, leading the design, configuration, and support of these systems.
Collaborate with cross-functional teams to analyze and optimize current workflows, ensuring compliance and scalability.
Manage system enhancements and new feature deployments, aligning them with evolving business needs.
Oversee integrations between Coupa and core financial systems, ensuring data integrity and seamless connectivity.
Provide advanced support for escalated issues, conducting root cause analysis and implementing permanent solutions.
Required Skills for Senior Engineer – Coupa & P2P Processes:
8+ years of experience in system engineering with a focus on Coupa and P2P processes.
Strong expertise in ERP/Finance platforms and their integration with procurement tools.
Proven track record in process automation and workflow optimization within global organizations.
In-depth understanding of finance and procurement operations, including requisition, purchase orders, and compliance.
Excellent analytical, problem-solving, and stakeholder management skills.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented cultureWhy IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-Remote