IDR, Inc.

IDR is seeking an Infrastructure Engineer to join one of our top clients for an opportunity in New York, NY. This role offers a chance to work within a small, dynamic team supporting critical infrastructure services in a corporate banking environment. The position involves managing BAU support, server engineering, and supporting hybrid Microsoft Exchange systems.

Position Overview for the Infrastructure Engineer:

• Support backups, Microsoft Exchange (hybrid: on-premise and Azure), and BAU production support.
• Assist with supporting infrastructure and server engineering, including admin tasks.
• Collaborate with both US and UK teams, supporting UK infrastructure transitions.
• Work within a small team managing core infrastructure services and responding to production issues.
• Participate in rotating shift schedules and support data center operations in New Jersey and Atlanta.

Requirements for the Infrastructure Engineer:

• Minimum of 5 years of experience in infrastructure support and server engineering.
• Knowledge/experience with Microsoft Exchange, Citrix, VMware, and storage solutions.
• Basic networking knowledge; additional skills with Meraki are a plus.
• Ability to communicate effectively with technical teams and non-technical business users.
• Comfortable working in a hybrid environment with on-prem and cloud technologies, supporting both US and UK teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation: $50-$60/hr W2  #LI-hybrid

IDR is seeking a Provider Management Procurement SME to join one of our top clients for an opportunity in Albany, NY. This role supports healthcare operations within the public sector, focusing on procurement and provider management modules for state government projects. The organization is dedicated to improving healthcare processes through strategic business and technical analysis.

Position Overview for the Provider Management Procurement SME:

• Document detailed business and technical requirements for a Provider Management Module Request for Proposal (RFP)
• Assess current provider business processes and translate them into future workflows and requirements
• Conduct market research and provide insights into provider management systems and best practices nationwide
• Draft key performance indicators (KPIs) and measurable business outcomes for the Provider module
• Facilitate stakeholder meetings to gather feedback on requirements and procurement documentation

Requirements for the Provider Management Procurement SME:

• 12+ years of intensive and progressive experience in healthcare operations, provider management, business analysis, procurement/RFP development, or related field
• Demonstrated experience developing, documenting, and managing business requirements and processes supporting provider management modules
• Strong background in requirements gathering, stakeholder facilitation, and translating needs into procurement-ready documentation
• Proven ability to create high-quality written deliverables, including RFP language, scope narratives, bidder questions, and measurable outcomes
• Prior experience supporting New York State (NYS) government healthcare initiatives, including NYS DOH projects (highly preferred)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Credit Representative to join one of our top clients for an opportunity in Houston, TX. This role offers a chance to work within a company that focuses on managing receivables and credit policies for residential and small commercial accounts. The position emphasizes credit and collections, with a focus on learning and growth in a supportive environment.

Position Overview for the Credit Representative:

• Manage receivables through risk assessments for credit policy exceptions, monitoring status and coordinating activities supporting the company's customer credit and collections policies for residential and small commercial accounts.
• Review files, reports, credit bureau documents, and financial statements of customers to ensure they meet deposit requirements.
• Extend credit to customers in accordance with established policy and terms.
• Analyze customer’s financial situations and determine whether to extend credit beyond established policy criteria.
• Carry out the established program for the follow-up and collection of accounts receivable.

Requirements for the Credit Representative:

• At least 6 months of credit and collections experience
• Knowledge of Credit Policies & Regulations (PUC – Public Utility Commission familiarity a plus)
• Experience with Contractual Documents
• Proficient in MS Office applications, including Word, Excel, and other related applications
• Ability to handle difficult customer interactions and review customer financial statements or credit reports

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

IDR is seeking a Project Manager to join one of our top clients for an opportunity in Dallas, Texas. This role is within the Talent Technology team, supporting initiatives mainly around Workday enhancements. The organization is a leader in human resources solutions, focused on delivering innovative talent management systems.

Position Overview for the Project Manager:

• Manage planning, coordination, and execution of assigned projects within the Talent Technology portfolio.
• Develop project plans, tasks, and deliverables to ensure timely delivery by the technical team.
• Coordinate the assignment of Talent Technology responsibilities and manage stakeholder communication.
• Support multiple projects with moderate to high risk, ensuring alignment with project goals.
• Facilitate effective communication among team members and stakeholders to drive project success.

Requirements for the Project Manager:

• 5+ years working in project/operations area with the ability to effectively manage multiple projects with moderate to high risk
• 3+ years’ experience supporting Talent Technology enhancements
• Experience leading project presentations to key stakeholders
• Experience with one or more of the following Workday modules: Performance, Compensation, Benefits, Time, Payroll, Talent Acquisition, and/or Workday HCM
• Experience in navigating in a matrix reporting environment solving/resolving complex issues

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Scheduler to join one of our top clients in Santa Monica, CA. This role is pivotal in ensuring seamless coordination of surgical procedures and patient care. This is a fully ONSITE position. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Scheduler (Santa Monica, CA):

• Coordinate all aspects of patient scheduling, including pre-op and post-op appointments, insurance verification, and surgery authorizations.

• Act as the primary liaison between patients, physicians, and various departments, ensuring clear communication and support throughout the surgical process.

• Manage the preparation and review of patient charts, including updating demographics and insurance information.

• Collaborate with the billing team to facilitate audits and ensure accurate submission of surgical reports and charges.

• Provide direct concierge coordination and support to patients, addressing inquiries and resolving issues as needed.

Required Skills for Scheduler (Santa Monica, CA):

• High School Diploma or GED.

• Minimum of one year of experience in surgery or procedure scheduling.

• Strong organizational and communication skills, with the ability to manage multiple tasks efficiently.

• Experience in handling physician correspondence and managing referral work queues.

• Ability to work collaboratively with a diverse team and maintain a patient-focused approach.

What's in it for you?

• Competitive compensation package

  Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry

• Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing®

• Client and Talent Award winner 12 years in a row

IDR is seeking a highly skilled an experienced Security Engineer to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!   Position Overview/Responsibilities for the Security Engineer: The Security Engineer will project work by leading security governance, compliance, and risk management activities, with a strong focus on System Security & Privacy Plans (SSP/SSPP). This role bridges technical security operations and regulatory compliance, ensuring audit readiness, effective vulnerability remediation, and secure delivery of public-facing services across complex, multi-platform environments. • Lead end to end System Security & Privacy Plan (SSP/SSPP) development, maintenance, and updates for enterprise systems • Drive remediation activities through POA&M management, ensuring timely closure of compliance gaps • Translate penetration testing and vulnerability findings into actionable remediation work items (EPICs/user stories) • Coordinate with application, infrastructure, and security teams to validate remediation through re-testing and evidence • Oversee risk-based vulnerability management, including prioritization and SLA-driven remediation • Provide governance oversight for endpoint protection, web application security, and cloud security controls • Produce assessor ready documentation, including configurations, monitoring evidence, approvals, and incident traceability • Support continuous audit readiness and reduce repeat findings through disciplined governance and documentation practices Required Skills for the Security Engineer:

• 12+ years in Governance, Risk & Compliance, SSP ownership, CMS MARS-E v2.2, NIST 800-53/RMF, audit evidence management, POA&M tracking, and regulatory remediation.
• Deep expertise in enterprise security, vulnerability management, penetration testing, cloud/hybrid environments, Secure SDLC, and DevSecOps.
• Proven ability to translate technical risks into compliance-aligned actions, manage cross-functional teams, improve audit outcomes, and drive security governance maturity.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-hybrid

IDR is seeking a Procurement Specialist to join one of our top clients in West Hollywood, CA. This role offers a dynamic opportunity to work within a healthcare setting, focusing on supply chain management and logistics. If you are eager to contribute to a growing organization and thrive in a team-oriented environment, we encourage you to apply today!

Position Overview/Responsibilities for the Procurement Specialist:

• Oversee and manage all assigned areas to ensure compliance with budgetary guidelines while enhancing service levels through effective policy development and expense monitoring. • Maintain a motivated and skilled team by overseeing selection, orientation, scheduling, and training, ensuring clear communication of expectations. • Collaborate with physicians, nurses, and department managers to address special supply and sterilization requests, and resolve supply-related issues. • Engage with vendors to manage supply, linen, and equipment needs, addressing availability challenges as necessary. • Ensure compliance with hospital safety and regulatory guidelines, and provide rotational on-call coverage for weekends, after-hours, and holidays.

Required Skills for Procurement Specialist:

• Minimum of 3 years of experience in supply chain or logistics management within a healthcare environment, with a strong understanding of medical/surgical supplies and sterilization practices. • At least 2 years of supervisory experience, demonstrating leadership in scheduling, coaching, and accountability. • High School Diploma or GED required; an Associate's degree or some college is preferred. • Strong communication skills and the ability to work collaboratively with clinical teams and vendors.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking an Public Relations Account Executive to join one of our top clients for an opportunity in Dallas, TX. This role involves supporting a diverse portfolio of accounts within the public relations and communications industry. The company is known for its dynamic agency environment and strategic client partnerships.

Position Overview for the Senior Account Executive:

• Support key accounts and oversee a portfolio of B2B and B2C clients across multiple industries
• Develop and execute integrated PR campaigns that deliver measurable results
• Collaborate with clients and internal teams to craft compelling narratives and press materials
• Mentor and guide junior team members to achieve team objectives

Requirements for the Senior Account Executive:

• 2+ years of PR or communications experience, including prior agency experience
• Experience supporting 5-6 client accounts at once
• Excellent writing, communication, and presentation skills, with the ability to craft clear and compelling stories
• Strong relationships with news outlets and earned media channels

What's in it for you?

• Flexible PTO policy + 5 paid sick days
• Cell phone reimbursement
• 401k match program up to 5%
• Vision, dental and health insurance options

#LI-Hybrid

IDR is seeking a Customer Engineer to join one of our top clients for an opportunity in San Francisco, CA.  The company serves enterprise customers and developers, providing a dynamic environment where technical expertise and a customer-first mindset are essential for success.

Position Overview for the Customer Engineer:

• Serve as the primary technical contact for enterprise customers and developers via email, Slack, video calls, and community channels.
• Triage, debug, and resolve platform issues; own first-pass investigation through resolution.
• Collaborate with Engineering and Forward Deployed Engineering to resolve issues and improve product feedback loops.
• Build internal dashboards, workflows, and automations for customer health, support performance, and revenue visibility.
• Support and grow the developer community through various channels such as Discord, events, and workshops.

Requirements for the Customer Engineer:

• 3+ years in technical customer support or a similar role.
• Strong structured troubleshooting & debugging skills.
• Experience with SaaS platforms, APIs, or developer tools.
• Support tools experience (Zendesk, Intercom, Plain, etc.) and debugging production issues (Datadog or similar).
• SQL proficiency (writing accurate queries) and basic JavaScript experience (local/staging environments).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $125,000-150,000 #Li-onsite