IDR, Inc.

IDR is seeking a Claims Authorization Specialist to join one of our top clients for a hybrid opportunity in Lehi, Utah. This role supports the Claims Operations team by managing claim adjudication processes, ensuring proper validation of coverage, and communicating outcomes effectively. The organization is a leader in the insurance and claims management industry, dedicated to providing exceptional service and support to its clients.

Position Overview for the Claims Authorization Specialist:

• Respond to a high volume of claim authorization requests professionally and efficiently.
• Analyze claims to determine eligibility by evaluating diagnosis, product details, and contractual terms.
• Interpret and evaluate contract language to qualify claims for coverage.
• Process cash-settlement offers and coordinate contractor dispatch requests.
• Provide subject matter expertise and escalation support to contact center teams.

Requirements for the Claims Authorization Specialist:

• High school diploma or equivalent
• 2+ years of experience in claims authorization or in a contact center environment
• Proficiency in Microsoft applications (Excel, PowerPoint and Word)
• Ability to interpret and evaluate contract language
• Strong communication and analytical skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

AWS Developer (Generative AI / LLM) — Contract — Onsite in Lansing, MI

We’re seeking an experienced AWS Developer to support a high-visibility enterprise initiative. This is a 6+ month contract with onsite work in Lansing, MI (relocation candidates welcome).

What you’ll do

• Design and develop Generative AI applications leveraging LLMs, AI agents, and agentic frameworks
• Build and optimize Retrieval-Augmented Generation (RAG) solutions for enterprise use cases
• Develop Python services for LLM orchestration and AI workflows
• Implement prompt engineering strategies and structured LLM outputs
• Build and integrate REST APIs using FastAPI
• Build and deploy scalable AWS solutions using Lambda, Fargate, API Gateway, OpenSearch, and CloudFormation
• Develop Q&A / conversational AI solutions using AWS Bedrock
• Support Amazon Connect configuration, contact flows, and administration

What we’re looking for

• Strong hands-on experience with AI Agents and agentic AI frameworks
• Advanced Python development experience
• Proven experience with LLM orchestration and RAG architectures
• Experience with LLM evaluation techniques/frameworks
• Experience building REST APIs with FastAPI
• Strong AWS experience, including:
  • CloudFormation
  • API Gateway
  • Fargate
  • Lambda
  • Amazon OpenSearch
• Hands-on experience with AWS Bedrock (Q&A/chatbot solutions)
• Experience with Amazon Connect (contact flows/admin.

IDR is seeking a Sr HRIS Analyst to join one of our top clients for a fully remote opportunity. This role involves supporting HRIS systems with reporting, analytics, and project support within a dynamic, healthcare-oriented environment. The position requires a blend of technical expertise and the ability to manage multiple priorities independently.

Position Overview for the Sr HRIS Analyst:

• Supporting day-to-day HRIS reporting and analytics requests.
• Developing and maintaining complex reports using UKG Pro People Analytics.
• Setting up automated reports, alerts, and event-triggered notifications.
• Assisting with UKG Pro Workforce Management configuration.
• Managing HRIS-related cases and requests through ServiceNow and providing ongoing support for HRIS initiatives or acquisition projects.

Requirements for the Sr HRIS Analyst:

• Highly proficient in Excel, including complex reporting and data analysis, with the ability to build and manage reports independently.
• Extensive experience with UKG Pro BI-People Analytics reporting and web imports.
• Knowledge of UKG Pro Workforce Management configuration.
• Experience creating multi-join reports, understanding of cardinality, burst reporting, and event studio alerts.
• Prior experience handling case management systems such as ServiceNow, with a focus on responding to reporting requests and case-based inquiries.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a AV Technician to join one of our top clients for an opportunity in Brentwood, Tennessee. In this role, you will support the installation, troubleshooting, and maintenance of audio-visual and video/security camera systems across multiple facilities. This is a great opportunity to join a well-established organization in the facilities/public safety services industry and work on impactful technology that supports day-to-day operations.

Position Overview for the AV Technician:

• Install, configure, and support CCTV/security camera and AV/video systems across multiple sites
• Troubleshoot issues such as video loss, connectivity problems, poor image quality, and equipment failures
• Perform break/fix work, including replacing defective cameras and related components
• Support meeting/event setups by positioning and validating AV equipment (monitors, TVs, microphones, speakers, etc.)

Requirements for the AV Technician:

• 3+ year of hands-on experience installing, maintaining, and troubleshooting AV and/or CCTV/video systems
• Experience working with cameras, displays/monitors, and related AV/video hardware (installation and break/fix)
• Familiarity with low-voltage concepts (structured cabling, terminations, labeling, and basic troubleshooting)
• Ability to travel up to ~50% to support multiple facilities during the work week
• Strong communication, documentation, and organization skills to coordinate work with teams and vendors as needed

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-ONSITE

IDR is seeking a Database Administrator II to join one of our top clients for an opportunity in Minneapolis, MN. This role involves supporting critical operational technology environments within the utilities sector, including distribution, transmission, and nuclear applications. The position offers the chance to work on enterprise database environments with a focus on stability, performance, and business continuity.

Position Overview for the Database Administrator II:

• Support and maintain enterprise database environments supporting operational technology within a utility organization
• Administer Oracle and SQL Server databases across development, test, and production environments
• Support PostgreSQL, MySQL, and MariaDB environments as needed
• Perform database backup, recovery, performance tuning, patching, and upgrades
• Collaborate closely with application support, infrastructure, development, and architecture teams

Requirements for the Database Administrator II:

• 5–7 years of hands-on database administration experience preferred
• Strong hands-on experience administering Oracle and Microsoft SQL Server databases
• Experience supporting databases across test, development, and production environments
• Experience with PostgreSQL, MySQL, and/or MariaDB
• Strong scripting and automation experience using PowerShell and Shell/KornShell

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation Details: $62-65/hr W2 #LI-Hybrid

QA Automation Engineer Duration: 6+ mo contract  PR: $40 W2 | $50 C2C BR: $65 Location: Onsite in Olympia, WA  Project Details: Supporting the State of WA project

Responsibilities: 

• Develop, document, and execute comprehensive test plans, test cases, and test scripts for functional, automation, and API testing.

• Design, develop, and maintain automated test scripts to improve testing efficiency and coverage.

• Perform manual and automated testing to validate software functionality, reliability, and system integrations.

• Utilize Postman to create and execute test scripts for RESTful APIs, web services, and microservices.

• Conduct API testing to validate functionality, data accuracy, request/response handling, and system performance.

• Perform database testing to ensure data integrity, accuracy, and consistency across applications.

• Identify, document, track, and report software defects, collaborating with development teams to ensure timely resolution.

• Integrate automated testing into CI/CD pipelines to support continuous testing and deployment.

• Analyze test results, troubleshoot issues, and provide recommendations for quality improvements.

• Collaborate with developers, business analysts, and other stakeholders to understand requirements and ensure comprehensive test coverage.

Requirements: 

• 5+ years of experience in software quality assurance, with a strong focus on functional, automation, and API testing.

• Strong hands-on experience with functional and manual testing, including test case development and execution.

• Proven experience designing, developing, and maintaining automated test scripts using automation testing tools and frameworks.

• Hands-on experience utilizing Postman to create and execute test scripts for RESTful APIs.

• Experience testing web services, microservices, and system integrations.

• Strong understanding of API testing methodologies, including endpoint validation, request/response testing, and error handling.

• Experience with database testing, including data validation and verification.

• Familiarity with CI/CD pipelines and integrating automated tests into software development workflows.

• Experience identifying, documenting, and tracking defects through resolution.

#LI-Onsite

IDR is seeking a Functional Tester to join one of our top clients for a remote opportunity. This role involves testing end-to-end solutions for Java/web applications within the healthcare or government sector, including validating system functionalities and executing test scenarios to ensure quality releases.

Position Overview for the Functional Tester:

• Conducts comprehensive testing of integrated eligibility systems, specializing in Java and web applications.
• Utilizes SQL to validate data and generate various test scenarios.
• Manages and reports on testing statuses through regular status meetings.
• Prepares QA deliverables such as test scenarios, review results, and release readiness documentation.
• Supports the successful delivery of system updates aligned with production releases.

Requirements for the Functional Tester:

• Experience in testing end-to-end solutions for Java/web applications (preferably in integrated eligibility or state projects).
• Ability to utilize SQL for validation and testing purposes.
• Strong understanding of application testing methodologies and procedures.
• Excellent communication skills for status reporting and meetings.
• Proven ability to develop and review test scenarios and documentation.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote