Helpmates

Job Title: RMA Order Processor  (Immediate Need)

RMA Order Processor Pay Range: $21.00-$23.00 RMA Order Processor Schedule: 8am-5pm Monday-Friday RMA Order Processor  Start Date: ASAP

We are seeking an Order Processor  for a contract opportunity with our client in Irvine, CA! The Sales Order Processor is responsible for delivering a high level of customer service and first point of contact processing Warranty RMA parts orders for domestic and international regions that are generated by our Technical Support teams.  

The OrderProcessor  position requires investigating exceptions, responding to timely requests, and changing and altering orders per technical support requests. 

The Sales Order Processor responsibilities:

• Process domestic and international Warranty Parts – RMAs using an SAP computer system.  Average order processing is 6K per month with an average of 8K quantity lines.  Each order requires processing within 2 minutes.

• Work with Technical Support staff to review the accuracy, pull more customer contact information, and may need to request a new order as appropriate.

• Prepare FedEx shipping labels for shipping and return label processing using a Zebra FedEx Parcel printer.

• Prepare and upload commercial invoices onto FedEx Ship Manager.

• Update annual pricing via FedEx Ship Manager.

• May on occasion supplement part numbers due to back order items. 

• Comply with and maintain Warehouse cut-off times.

• Answer telephone hunt group calls relating to Warranty Order shipping inquiries from customers. 

• Work with FedEx Domestic and International teams to resolve shipping issues related to non-deliverable locations, address corrections, and lost or damaged shipments.

• Files FedEx Parcel Claims and follows up with the customer for resolution.

• Act as a liaison between 3rd party shipping companies.

• Enforce departmental return policies and seek advice and/or from the Returns Administration team.

• Produce nightly RMA reports to Tech Support Manager, and Account Mgmt. team leaders.

• Maintain proper updates and filing of orders and shipping documents. 

• Respond to customer inquiries by fax, phone, and email.

• Report any back orders, shortages, and escalations to Acct. Mgmt., Technical Support Supervisors, and Warehouse Purchasing teams for resolution.

• Proofread orders and correct any discrepancies.

• Report daily shipping discrepancies, shipping details, and escalations.

• Assist with the Sales Order team as a backup with other administrative duties as required.

The Order Processor requirements:

• High school diploma or general education degree.

• Must have 1-2 years of shipping parcel orders, office experience, and order processing.

• Basic proficiency in MSWord, Excel, and Outlook.

• Accurate data entry and typing skills

• Excellent organization, communications, and attention to detail skills.

• Strong customer service, interpersonal, and follow-up skills.

• FedEx Ship Manager and UPS Worldship Software.

If you believe you are a qualified candidate for our RMA Processor  role, please click apply below to apply on our website!

#HSIR

Helpmates is seeking an Order Processor to join our team. The ideal candidate will be responsible for processing and closing out work orders accurately and efficiently while collaborating with different departments to ensure smooth operations and customer satisfaction.  

Pay Rate: $20 - $22/hr. Depending on experience 

Schedule: 7:00 am - 3:30 pm  (or 4pm with one hour lunch) Duration: 2 -3 month project  Job Duties: 

• Process and close out work orders daily accurately and efficiently.
• Validate all work order entry (labor, parts, etc.), ensure customer specific billing is followed and resolve pending issues to resolution.
• Ensure PO’s are entered, if required, and/or follow up on pending PO requests to ensure work orders are closed in a timely manner.
• Processor is expected to ensure all Scheduled Maintenance work orders are closed prior to month end and skips or cancels are routed to the correct department personnel.
• Processor will work with the accounting department on credits and invoice disputes to resolution.
• Additional job duties as assigned related to invoicing.

Requirements: 

• Experience: Minimum of 1-2 years of experience in a related field such as billing, accounting, or order processing.
• Education: High school diploma or equivalent required; additional certifications in accounting or related fields are a plus.

#HSCE   

Helpmates is seeking a Purchasing Administrator to support the Procurement Department with essential administrative tasks and ensure smooth operations. Pay Rate: $20.50 - $25.00/hr.  (Depending on experience)   Schedule: 8:00 am - 5:00 pm  Job Duties: 

• Send out RFQ for bids
• Prepare data packages for RFQ
• Send out Open Order Reports to Suppliers
• Highlight any problem areas and reports to Procurement Team Leader
• Generate effective communication, good relationships, and a positive image with suppliers and co-
• workers promoting courtesy, objectivity and fairness
• Liaise with planners to control scheduling of parts to ensure stock levels meet demands while staying
• within stock level buffers
• Review Non-Conformance Reports (NCRs)/Withhold tags written against suppliers and relays such
• information to them with corrective action
• Update suppliers with engineering changes and drawings
• Contribute to team effort by accomplishing related results as needed.
• Maintain a safe, secure and legal work environment, adhering to all Company policies and procedures.
• Maintain and protect the confidentiality of the Company’s information and products.

Requirements: 

• Minimum of 1-2 years of experience in purchasing or procurement
• High school diploma 
• Willing to work overtime if needed 

#HSCE   

Job Title:ATE Mechanical Assembler (Immediate Need)

Pay: $22.00-$27.00 Schedule: Monday - Friday 7:30am- 4:30pm Start Date: ASAP We are seeking an ATE Mechanical Assembler for a temp-to-hire position with our client, a leading designer and manufacturer of power testing instruments and systems located in Lake Forest, CA. The ATE Mechanical Assembler role  involves the technical assembly of complex electrical systems, including wiring, rack-stack, subassembly layouts, etc.  The ATE Mechanical Assembler Responsibilities:

• Perform manual assembly on Custom Automatic Testing Equipment (ATE) systems.
• Must be able to understand Engineer drawings, diagrams and wire schematics.
• Must have basic understanding of how to strip, lug and crimp a variety of different size wires
•  Handle an array of different sized wires, especially large awg wires in the sizes of: 0 “zero”, 2, & 4 +

The ATE Mechanical Assembler Qualifications:

• Experience in Manufacturing assembly.
• Strong mechanical assembly aptitude, organizational skills, and attention to detail
• Knowledge of basic hand tools and their proper uses (screw drivers, crimpers, taps, cutters and grinders)
• Knowledge of cable routing and cable management
• Basic knowledge of AC and DC power
• Ability to read and follow wire list, mechanical drawings, bills of material
• Good verbal and written communications skills
• Must be able to stand for long periods of time
• Must be able to lift up to 40-lbs.
• Experience working with high voltage electrical manufacturing companies is desired

If you believe you are a qualified candidate for this ATE Mechanical Assembler position, please apply below on our website! 

#HSIR

? Prepare monthly, quarterly, and annual financial reports for funders, Policy Council, and program management. ? Monitor expenditures and budgets for assigned contracts/grants, reporting inconsistencies with the approved budget to the Head Start Director and other program management. ? Develop budgets and prepare reports, having developed a good understanding of the Performance Standards, Head Start Act, Uniform Administrative and Cost Principles for federally funded programs, State Funding Terms and Conditions, and other funding source requirements, and operational policies. ? Perform grant close-out activities, including reconciliations, final invoices, financial status reports, liquidations, and submitting timely and accurate reports. ? Record monthly revenue and corresponding receivable. ? Review weekly cash drawdowns to meet agency policies and funding regulations. ? Ensure general ledger entries for accuracy, preparing adjusting journal entries as needed. ? Review accounts payable transactions for correct expense codes, cost allocation, fund approval, allowability, allocability, and reasonableness. Train the program team to ensure these principles are understood.

We seek a dependable individual to join our team at our client's location, situated in Downtown LA. The organization is a non-profit employee association offering specialized programs to support both employees and management. This position offers a temporary-to-permanent opportunity, with parking provided. DUTIES • Provide courteous, professional customer service while answering telephones and assisting members • Sell tickets and merchandise, balance cash, receipts and deposits • Serve as a committee liaison, schedule and attend meetings, prepare agendas and meeting minutes • Occasional public speaking in small forums • Filing, data entry, and performing other clerical functions as necessary • Infrequent local area travel may be required REQUIREMENTS • Dedicated, reliable • Flexible team player • Able to communicate verbally in a clear, concise, and confident manner; excellent inter-personal verbal communication skills and techniques with customers, supervisors, and coworkers • Good written communication skills, and ability to read and understand written material • Organization skills and attention to detail • Word processing and Microsoft Office experience • Some light lifting of 30-40 lbs. • Public speaking ability preferred #HSSB

Job Title: Mail Inserter

Mail Inserter Employee Pay: $20.00 hourly

Mail Inserter Schedule: 2:30pm- 11:00pm Monday - Friday + OT and weekends required

Mail Inserter Start Date: ASAP

We are seeking an entry level Mail Inserter for a temporary opportunity with our client, a local fulfillment and distribution company! The Mail Inserter will be responsible to set-up, prepare and operate designated machinery to insert and stamp client data into different size envelopes at maximum speed.

Mail Inserter job requirements:

• No previous experience required

• Strong attention to detail and ability to prioritize and multitask

• Must be able to read, write and speak Spanish/English

• Comfortable working on computers 

• Must be reliable and have good attendance

If you believe you are a qualified candidate for our Mail Inserter, please click apply below to apply on our website!

 

#HSIR

Helpmates is looking for a Forklift Operator- Cherry Picker in the city of Montebello CA. Recent experience is required and a certification. Must present a resume and be willing to interview in person.   Schedule:  7:00 am - 3:30 pm  Pay Rate:$18/hr. Job Duties: 

• Operate a cherry picker forklift
• Double deep reach forklift 
• RF Scanner
• Order Picking 
• Packaging
• Creating labels 

Requirements:

• Cherry Picker
• Valid forklift certification.
• Ability to operate an RF scanner for order picking.
• Experience with packaging and label creation.

#HSCE  

A well-established company in the Hayward, California area is seeking a Warehouse Associate to join their team! This is a direct-hire opportunity with a company that values efficiency, teamwork, and career growth. If you're looking for a hands-on role in a fast-paced warehouse environment, this could be the perfect fit for you! Job Title: Warehouse Associate Pay Rate: $18.00 - $24.00 based on experience  Direct Hire position  Job Summary: We are seeking a Warehouse Associate to accurately handle the movement of inbound and outbound freight. The ideal candidate will ensure product quality, quantity, labeling, and addressing meet customer specifications and company standards. Responsibilities:

• Pick, pack, ship, and receive orders accurately and in a timely manner.  
• Verify order quality and quantity to ensure completeness and correctness.  
• Complete necessary documentation for inventory movement, training, and compliance.  
• Safely operate forklifts to assist in loading, unloading, and stocking freight.  
• Support additional departments as needed.  
• Follow all safety and compliance guidelines.  
• Maintain a clean and organized work environment.  
• Work collaboratively to ensure teamwork and customer satisfaction.  
• Perform general business support functions as assigned.

Qualifications:

• High School Diploma, GED, or equivalent relevant experience.  
• Approximately 2 years of experience in a warehouse or related industry.
• Must be bilingual - English, Cantonese/Mandarin

Work Environment:

• Frequent physical activity, including standing, walking, sitting, bending, twisting, reaching, lifting, pushing, pulling, climbing, and carrying heavy objects.  
• Warehouse setting with varying temperatures and noise levels.  
• Regular interaction with drivers and forklift operations.