Helpmates

Helpmates is seeking a fluent Mandarin-speaking Accounting Manager to oversee the company’s financial and controlling functions. This role ensures compliance with financial and operational regulations while managing team operations in alignment with company policies and practices. The Accounting Manager is responsible for meeting internal and external compliance requirements, adhering to US GAAP for accounting procedures, and following IFRS standards for group audits. Schedule: Monday - Friday,  8:00 am- 5:00 pm  Pay Range: $80,000- $95,000 per year JOB DUTIES: 

• Monitor and analyze financial statements to ensure accuracy and compliance.

• Prepare cash flow forecasts to support financial planning.

• Manage legal and corporate secretary documents as assigned by the treasurer.

• Review workflows in the Accounting Department and provide guidance for improvements.

• Oversee credit control, review outstanding balances, and approve payments.

• Review general ledgers and resolve discrepancies or issues.

• Supervise the Accounting Department, including receivables and payables management.

• Coordinate with third-party consultants and auditors to complete required audits.

• Oversee the closing of jobs in the accounting system.

• Provide training and development support for the accounting team.

• Prepare monthly and quarterly financial reports in accordance with group requirements.

• Generate Profit and Loss statements.

• Conduct balance confirmations with group companies.

• Develop and finalize the annual budget.

• Coordinate with auditors to complete mandatory interim and annual audits every six months.

• Ensure compliance with group policies, US GAAP, and IFRS standards.

• Work with a CPA to prepare and file federal and state income tax returns.

• Manage and renew Lines of Credit and Letters of Credit as needed.

REQUIREMENTS: 

• CargoWise Experience: Minimum of 2 years (Required).

• Accounting Experience: Minimum of 5 years (Required).

• Logistics Experience: Minimum of 1 year (Required).

• Fluent Mandarin-speaking

• CPA certified - Certified Public Accountant

BENEFITS: 

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Education:

• Bachelor's (Required)

  #HSCE 

Helpmates is seeking a detail-oriented and organized Accounts Payable/Receivable Specialist. This role involves managing day-to-day financial transactions, maintaining accurate records, and ensuring the seamless execution of payment processes and cash receipts. If you have a strong accounting background and enjoy working in a dynamic environment, we encourage you to apply. Schedule: 8:00 am- - 5:00 pm  Pay Rate: $20 - $25/hr. DOE  JOB DUTIES:  Accounts Receivable

• Post cash receipts to customer open balances
• Prepare deposit slips and make deposits

Accounts Payable

• Reconcile and enter invoices into account system
• Resolve vendor payment/credit inquiries
• Obtain necessary invoice approvals
• Execute check run and issue checks
• Maintain accounting records

Requirements: 

• Position may be filled with both entry level and experienced candidates. (at least 1 year of experience) 
• Extended or irregular hours may be required.

If interested please submit your resume and text Carla at: 562-402-3432  

Logistics Warehouse in Cerritos is looking to hire a  Customer Service Representative (Mandarin Speaking)

Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Pay Rate: $28-$30 per hour (based on experience)

Job Description:

We are seeking a Logistics Warehouse Customer Service Representative who is fluent in Mandarin to join our team. The ideal candidate will provide outstanding customer support, ensure accurate order processing, and collaborate with warehouse staff and customers to ensure smooth logistics operations.

Responsibilities:

• Provide prompt and courteous responses to customer inquiries in a timely manner.
• Receive, process, and verify customer orders with accuracy.
• Ensure orders are completed and shipped on time.
• Collaborate with warehouse staff to fulfill orders and arrange shipments or deliveries.
• Escalate queries and concerns as needed to appropriate team members.
• Work with a team of Customer Service Representatives and other departments to address and resolve issues.

Qualifications:

• Previous experience in logistics or transportation is required.
• Proficiency with CargoWise software.
• Fluency in Mandarin (written and spoken).
• Familiarity with WeChat for customer communication.
• Knowledge of ECCANG system is a plus.
• Strong organizational and multitasking skills.

Benefits:

• 401(k) with company matching
• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO)
• Employee discounts

#HSCE

Helpmates is seeking an experienced Ocean Import Specialist in the city of Cerritos. We are looking for someone who is bilingual in English and Chinese. In this role, you will be responsible for managing ocean freight shipments, coordinating with carriers, handling import documentation, ensuring compliance with regulations, and working closely with customers and customs brokers to ensure timely and accurate deliveries. Schedule: 8:00 am - 5:00 pm  Pay Rate: $25/hr.  Job Duties 

• Maintain email communications and documentation (e.g., HBL, MBL, ISF, P/L, C/I, 3461, 7501 ABI) in the job file.
• Perform credit checks and escalate issues as needed per company policy.
• Ensure company quotes, including cost and sell rates, are on file.
• Regularly organize and accurately file physical and electronic documents.
• Record all actions in the job files.
• Monitor requests and confirm receipt of documents (e.g., A/N, invoices).
• Respond to all emails within the same working day.
• Communicate professionally via phone, email, and fax, following company etiquette.
• Update clients and overseas agents on import statuses, ensuring updates are sent at least 3 days before arrival.
• Ensure BOL’s are surrendered, and express release or originals are provided.
• Advise customers on arrival, clearance, and delivery schedules via email.
• Resolve customer issues independently.
• Submit Customs Clearance to the brokerage team 5 days before arrival.
• Request competitive delivery rates and maintain communication with carriers/vendors.
• Update delivery schedules and inform all involved parties.
• Maximize profitability while being cost-conscious.
• Ensure cost and sell rates are updated in the system.
• Complete and issue invoices within 5 days of delivery.

Requirements

• Minimum of 2 years of freight forwarding experience
• 2 years experience using Cargowise software
• Must speak and write Chinese
• Experience in Logistics, and all aspects of ocean import
• Strong account management experience
• High level of responsibility
• Good written and oral communication skills
• Must have good knowledge and experience in ocean import process and documentation.
• Team player with proven ability to work under pressure and maintain a good attitude.
• Must be self-motivated, able to work in a team and independently
• Must be detail oriented, have the ability to multitask and meet deadlines
• Must have a good sense of urgency
• Able to effectively resolve issues

BENEFITS 

• 401(k)
• 401(k) matching
• Dental Insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

#HSCE 

Job Title: 1st Shift Quality Control Technician

Pay Range: $20.00-$26.00 hourly Start Date: ASAP Schedule: 6:30am-2:30pm Monday-Friday plus weekends, as needed We are seeking an entry level 1st Shift Quality Control Technician for a temporary opportunity with our client, a local medical device organization! The 1st Shift Quality Control Technicians are responsible for testing, contributing to the development and manufacturability of specific product(s) in accordance with the company’s Quality System and customer requirements. The QC Technician will facilitate meeting Operations requests, serving at times as the interface between Engineering, Manufacturing, vendors and/or suppliers.  The 1st Shift Quality Control Technician job duties:

• Quality Systems: Works as part of the Operations and Quality Department, troubleshoots and analyzes problems to identify, evaluate, propose, and implement corrective actions while documenting the process and verifying the results. Ensures that product documentation is in accordance with Quality System requirements.
• Product Enhancements: Contributes to product enhancement.
• Product Inspection: Receives, inspects, tests, and properly documents incoming components, assemblies, and finished goods.
• Collaborates with Engineering and Quality to resolve non-conformances. Maintains proper material labeling and dispositioning in inventory. Properly maintains and completes operational records, reports, and other required documents. Tests and manages resulting documentation when needed.
• Manufacturability: Contributes to product enhancements aimed to improve yields and manufacturability.
• Production: Supports the implementation of quality inspection procedures. Contributes to the development and implementation of inspection fixtures, measurement systems and calibration of such.
• Documentation: Reviews assigned controlled documents (e.g. work instruction, quality specifications, engineering specifications, procedures and validation protocols).
• Training: Trains Assemblers and Technicians in the project group as needed.
• Safety: Performs job functions in a safe and effective manner. Helps promote employee adherence to safe procedures and practices throughout the company.
• Logs & Recordkeeping: Maintains compliance of quality related logs and records, including but not limited to, Receiving Log, CAPA, NCMR, ASL, CAL/PM, and Training.

The 1st Shift Quality Control Technician job requirements:

• 3 years of experience in medical devices, operations, or quality.
• Associate’s Degree, Technical Certificate, or equivalent work experience in the medical device industry or similar products.
• Knowledge of and exposure to product testing and data collection.
• In-process and final inspection experience required. 
• Must be willing to work in the cleanroom. 
• Label inspection experience is a plus.
• Experience in a fast paced, multitasking environment with the ability to organize and prioritize multiple tasks and meet deadlines.
• Experience working under regulated quality systems such as cGMP’s, ISO, and the MDD is a plus
• Familiarity with Design Control procedures and requirements is a plus.
• Experience with Class II or II devices is a plus.

If you believe you are a qualified candidate for our 1st Shift Quality Control Technician, please click apply below to apply on our website!

#HSIR