Helpmates

Logistics Warehouse in Cerritos is looking to hire a  Customer Service Representative (Mandarin Speaking)

Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Pay Rate: $28-$30 per hour (based on experience)

Job Description:

We are seeking a Logistics Warehouse Customer Service Representative who is fluent in Mandarin to join our team. The ideal candidate will provide outstanding customer support, ensure accurate order processing, and collaborate with warehouse staff and customers to ensure smooth logistics operations.

Responsibilities:

• Provide prompt and courteous responses to customer inquiries in a timely manner.
• Receive, process, and verify customer orders with accuracy.
• Ensure orders are completed and shipped on time.
• Collaborate with warehouse staff to fulfill orders and arrange shipments or deliveries.
• Escalate queries and concerns as needed to appropriate team members.
• Work with a team of Customer Service Representatives and other departments to address and resolve issues.

Qualifications:

• Previous experience in logistics or transportation is required.
• Proficiency with CargoWise software.
• Fluency in Mandarin (written and spoken).
• Familiarity with WeChat for customer communication.
• Knowledge of ECCANG system is a plus.
• Strong organizational and multitasking skills.

Benefits:

• 401(k) with company matching
• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO)
• Employee discounts

#HSCE

Job Title: Purchasing Supervisor- Urgently Hiring 

Pay: $94,100 - $129,400

Start Date: ASAP

We are seeking a Purchasing Supervisor for a direct hire opportunity with our client, a leader in global life sciences located in Irvine, CA! The Supply Assurance Supervisor is responsible for leading a team of Supply Assurance Buyers to ensure the effective management of key suppliers and to drive improvements in delivery performance, product quality, and vendor relationships. This role is pivotal in overseeing supplier audits, vendor performance reviews, and ensuring proactive measures are in place to resolve issues related to product quality and supply chain efficiency. As the Supply Assurance Supervisor, you will work closely with cross-functional teams, including Quality Assurance (QA) and Inventory Planning, to ensure optimal inventory management and timely procurement. 

As a Purchasing Supervisor, you will be responsible for:

• Team Leadership & Supervision: Lead, manage, and mentor a team of Supply Assurance Buyers. Provide clear direction, guidance, and support in their day-to-day activities. Foster a collaborative and high-performance team culture.

• Supplier Management: Develop and maintain strong relationships with key suppliers to ensure consistent quality and timely delivery of materials and products.  Work with suppliers to resolve issues and drive continuous improvement in delivery performance and product quality.

• Supplier Audits & Performance Reviews: Lead supplier audits, vendor performance evaluations, and issue corrective action plans. Present results and key performance metrics in the Quarterly Quality Management Review (QQMR) to stakeholders.

• Root Cause Analysis & Corrective Actions: Collaborate with Quality Assurance (QA) to investigate product quality failures, perform root cause analysis, and implement corrective and preventive actions to mitigate risks and improve product performance.

• Inventory & Spare Parts Management: Review and analyze data from Inventory Planning to provide recommendations on spare parts ordering, ensuring optimal inventory levels and minimizing stockouts.

• Procurement & Purchasing: Expedite and issue purchase orders, ensuring that procurement activities are carried out efficiently and in alignment with organizational goals.

• Reporting & Data Analysis: Compile and analyze supply chain data, providing insights on performance trends and areas for improvement. Use advanced critical thinking skills to recommend and implement data-driven solutions.

• Collaboration & Communication: Communicate effectively with internal teams, such as Engineering, QA, and Inventory Planning, to ensure that supply chain activities are aligned with broader business objectives. Act as a confident negotiator in supplier discussions, ensuring the company’s interests are well represented.

• Compliance & Best Practices: Ensure compliance with company policies, industry best practices, and regulatory requirements in all supply assurance activities.

The ideal candidate for this role will have: 

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. An equivalent combination of education and experience will also be considered.

• Minimum of 5+ years of experience in supply chain management, purchasing, or a related field. Experience in expediting and issuing purchase orders is essential.

• Certified Purchasing Manager (CPM) and/or Certified in Production and Inventory Management (CPIM) certification preferred.

• Advanced knowledge of purchasing/materials management principles and best practices.

• Strong critical thinking and problem-solving skills with a proactive approach to issue resolution.

• Expertise in using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Access) at an advanced level.

• Excellent oral and written communication skills, with the ability to present complex information clearly and confidently.

• Strong organizational and multitasking abilities, with attention to detail and the ability to prioritize effectively.

• Confident negotiator with the ability to manage supplier relationships and resolve disputes.

• Experience in a manufacturing or technical industry is a plus.

• Familiarity with enterprise resource planning (ERP) systems and inventory management software.  SAP Preferred.

• Experience with root cause analysis methodologies (e.g., 5 Whys, Fishbone diagram).

• Occasional travel may be required for supplier visits, audits, and meetings.

Benefits:

• Competitive medical plans, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave

• Retirement plan: 401k plus profit sharing, an employee stock purchase program

• Extensive learning and development opportunities, education benefits

• Paid time off

Ready to take the next step? Apply now for this Supply Assurance Supervisor role in Irvine, CA—or contact us to learn more!

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Job Title: Repair Services Technician (Immediate Need)

Repair Services Technician Pay: $19.69-$26.25 Repair Services Technician: Monday - Friday 7:30am- 4:30pm Repair Services Technician Start Date: ASAP We are seeking a Repair Services Technician for a long term position with our client, a leading designer and manufacturer of power testing instruments and systems located in Lake Forest, CA. The Repair Services Technician will interface with the Service Repair Manager to determine if the issue is within design specification, is a design flaw, or is being used for the proper application to validate under warranty or out of warranty status of repairs, and conduct the repair, calibration, cleanup and final testing of these units. The Repair Services Technician  must be able to absorb and understand applications such as LEDs, electric cars, fuel cells, power supplies, battery regen systems etc.  The Repair Services Technician Responsibilities:

• Ensure RMA repairs and calibrations are completed per 8-10 day repair goals.
• Ability to analyze and diagnose technical issues per designs and specifications of equipment serviced.
• Assist Service Repair Manager in material control and planning functions to support Repair Process.
• Maintain and improve on department Key Performance Repair Indicators (KPI’s).
• Handle escalated customer issues replicating customer setup to ascertain problem
• Read schematics, apply electrical/electronic principles and troubleshoot instruments to board or component level where applicable to the support team of Service Technicians.
• Understand and apply AC theory to customer issues involving AC power test instruments duplicating customer setups to assess issue
• Ability to run Calibrations functions on a variety of instruments and equipment.
• Maintain a clean, organized and professional work environment, with Safety as the key focus.
• Diligent in solving and following up on customer issues
• Effective time management in an effort to meet or beat resolution time
• Work within prescribed electrical safety rules established by OSHA and Quality guidelines

The Repair Services Technician Qualifications:

• 3-4 years or more experience in AC power electronics 
• AA or Bachelor’s degree, desired
• Ability to work in a fast moving Repair Lab with a lab team.
• Working knowledge of electrical instrument calibration for power, medical and battery systems.
• Working knowledge of inventory management and control is required to perform daily repair tasks.
• Capacity to work under tight or shifting deadlines and adhere to procedures
• Professional level verbal and written communication skills. 
• Detail Oriented.
• Proficient in MS Office, and basic computer skills.

If you believe you are a qualified candidate for this Repair Services Technician position, please apply below on our website! 

#HSIR

Immediate Opening for QC Inspector in the Santa Fe Springs Area

Job Title: QC Inspector

Pay Rate: $25 - $30 per hour. Depending on experience, qualifications, & industry knowledge

Schedule: Full-time. first & second shift opportunities 

The Inspector is responsible for ensuring that all inspections of the products are performed and accepted to customer requirements and company standards.

Job Duties: 

• Follow quality processes and procedures to perform detailed inspection in receiving, in-process

• Final inspection to ensure products conform to customer requirements, rejecting and returning unacceptable materials

• Complete required documentation

• Perform AS9102 first article inspection and other extensive inspections per specifications

• Develop and review inspection plans

• Ensure quality standards are met for all components and assemblies for final acceptance

• Maintain parts history folders, inspection reports and prints/drawings

• Calibrate and document hand tools and other inspection equipment

• Perform hardness and electrical conductivity testing

• Carries out day-to-day work following the departments continuous improvement plan

• Promote safety by working in a safe manner at all times

• May perform other inspections or tests such as Proof test, Pressure test, CMM etc.

• Establish and maintain good standards of communication and relations with other departments, such as Engineering, Purchasing, Production, Receiving, etc.

• Perform other duties as assigned by Management such as identification of produc

Requirements:

• 3-5 years of experience as a Final Inspector and/or Receiving Inspector in a Manufacturing or Aerospace environment

• Effectively work with mechanical and electronic inspection tools and devices

• Working knowledge of Geometric and Dimensional Tolerances (GD&T)

• Working knowledge of mylars, optical comparator, thickness gage and profilometer

• Knowledge of aerospace specifications, quality codes and standard

• Knowledge of Six Sigma preferred

• Able to read blueprints and schematics

• Must be accurate and detailed with minimum errors

• Able to work within specific time schedules/deadlines

• Basic computer skills

• Work within a team environment

• Respond with sensitivity to people of diverse perspectives

• Dependability, excellent attendance, ability to work overtime and other shifts

Minimum Education:

• High school graduate or GED required

• Associate degree or equivalent training in a related field preferred

Certifications/Licenses:

• Certification in Mechanical Inspection

• Certification in CMM Inspection

• Certification in Hardness and EC testing preferred 

#HSCE

Job Title: Mail Inserter

Mail Inserter Employee Pay: $18.00 hourly

Mail Inserter Schedule: 6:00am- 2:30pm Monday - Friday + OT and weekends required. (The first 3 months working hours are from 10:00 am - 6:30 pm for training)

Mail Inserter Start Date: ASAP

We are seeking an entry level Mail Inserter for a temporary opportunity with our client, a local fulfillment and distribution company In Irvine, CA! The Mail Inserter will be responsible to set-up, prepare and operate designated machinery to insert and stamp client data into different size envelopes at maximum speed.

Mail Inserter job requirements:

• No previous experience required

• Strong attention to detail and ability to prioritize and multitask

• Must be able to read, write and speak Spanish/English

• Comfortable working on computers 

• Must be reliable and have good attendance

If you believe you are a qualified candidate for our Mail Inserter, please click apply below to apply on our website!

 

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Job Title: Material Handler/Forklift Driver Lead (Immediate Need)

Pay Range: $21.00 hourly

Hours: 10:15am-7:00pm, Monday-Friday 

Start Date: ASAP

We are seeking a flexible, hands on Material Handler/Forklift Driver Lead for a long term opportunity with our customer, a leader in mobile computing accessories in Anaheim, CA! The Material Handler/Forklift Driver Lead will be responsible to safely operate a sit-down forklift and will assist with a variety of duties around the fast-paced warehouse, as needed! This is a Material Handler/Forklift Driver Lead position located in Anaheim, CA!

As a Material Handler/Forklift Driver Lead, you will be responsible for:

• Safely operating a sit-down forklift in a fast paced, busy warehouse environment moving goods around the warehouse

• Loading/unload trucks, assisting with inventory and preparing pallets for shipments.

• Scan product in/out using a RF Scanner

• QC of inbound/outbound shipments 

• Delegate tasks, monitor productivity, resolve issues and maintain a clean and organized workspace.

The ideal candidate will have:

• At least one-year work experience in a manufacturing environment.

• Strong attention to detail.

• Must be team-oriented and willing to be flexible to assisting in other areas within the warehouse, as needed. This is a hands on Lead position.

• Must demonstrate initiative and desire to work in a dynamic work environment with multiple demands.  

• Must be able to lift 25lbs.and perform a variety of physical activities to include walking and standing at a workstation 

• Must be able to work 10:15am-7:00pm Monday-Friday with a 45 minute lunch

Benefits:

• Enjoy affordable health and prescription coverage with no waiting period

• Benefits offered by the employer once hired permanently

• Ask us about our Referral Bonus Program to earn extra cash. 

Ready to take the next step? Apply now for this Material Handler/Forklift Driver Lead  role in Anaheim, CA —or contact us to learn more!

#HSIR

Intermediate Opening for an Experienced (Lathe) CNC Machinist - Lathe in the Santa Fe Springs Area

Job Title: CNC Machinist – Lathe Operator Department: Manufacturing Location: Santa Fe Springs, CA - Must be able to reliably commute Payroll Range: $23 - $26 Depending on experience & knowledge Schedule: Full-time, First & Second shift opportunity 

 

Job Summary: Seeking a skilled CNC Machinist specializing in lathe operations to join our manufacturing team with setup experience. The ideal candidate will have extensive experience operating CNC lathes, producing complex aerospace components with precision and efficiency. This role requires a deep understanding of CNC machinery, the ability to perform intricate setups, and a commitment to maintaining the highest quality standards.

Essential Duties and Responsibilities:

• Machine Operation:
• Operate CNC lathes to manufacture parts per engineering drawings and specifications.
• Perform pre-operational inspections to ensure machinery is in optimal working condition.
• Execute complex setups independently, including selecting and installing appropriate tools, fixtures, and materials.
• Conduct trial runs to verify machine settings and make necessary adjustments.

• Quality Assurance:
• Interpret blueprints, manuals, and technical documents to determine dimensions and tolerances.
• Monitor machining processes to detect malfunctions or deviations and adjust controls as required.
• Utilize precision measuring instruments to verify conformance of finished workpieces to specifications.

• Maintenance and Safety:
• Perform routine maintenance on machines, including checking fluid levels and cleaning.
• Maintain a clean and organized work area, adhering to all safety protocols and company policies.

• Collaboration:
• Work closely with engineers, programmers, and production personnel to resolve machining challenges.
• Assist in training new or existing staff, sharing expertise to promote team development.

  Qualifications:

  • Experience:
  • Must Have Set Up Experience
  • Minimum of 5 years of CNC lathe operation experience, with at least 3 years in a conventional machining environment.
  • Proven ability to set up and operate various CNC and manual machines.

• Education:
• High school diploma or GED preferred.
• Completion of a trade school program in machining/CNC or equivalent work experience.

• Skills and Abilities:
• Proficiency in reading and interpreting blueprints and technical drawings.
• Strong understanding of geometric dimensioning and tolerancing (GD&T).
• Basic computer skills and familiarity with CNC programming codes.
• Solid mathematical skills pertinent to machining tasks.

   

  Certifications/Licenses:

  • Forklift or Crane Operator certification is a plus but not mandatory.
  • Knowledge of ANSI Y14.5 (GD&T) is preferred but not required.

  #HSCE

Intermediate Opening for an Experienced CNC Machinist in the Santa Fe Springs Area

CNC Machinist Job Description:

Department: Manufacturing

Location: Santa Fe Springs Area - must be able to reliably commute  Payroll Range: $23 - $26 Depending on experience & knowledge Schedule: Full-time, second shift opportunity  Job Summary

The CNC Machinist will operate 2, 3, 4, and 5-axis CNC machines and conventional machinery to manufacture complex aerospace components. This role requires expertise in CNC machine operations, setups, adjustments, and troubleshooting with minimal supervision.

CNC Machinist Functions

• Operate multiple CNC and conventional mills and lathes efficiently.

• Perform pre-operational inspections to ensure machine readiness.

• Interpret blueprints, technical manuals, and dispatch specifications to determine machining dimensions and tolerances.

• Execute complex setups, including tool changes, rotating offsets, and adjusting chucking jaws.

• Operate forklifts to retrieve and load parts onto racks.

• Conduct trial runs to verify machine settings and programmed control accuracy.

• Select, align, and secure holding fixtures, cutting tools, attachments, and materials.

• Set controls for machining factors such as speed, feed rate, coolant flow, and depth of cut.

• Monitor machine operations, detecting malfunctions or deviations from tolerances.

• Adhere to continuous improvement plans and safety protocols.

• Complete and document job orders.

• Operate the Gun Drill and other cutting tools for perforation tasks.

• Collaborate with engineers, programmers, and production personnel to resolve machining issues.

Minimum Qualifications

Experience:

• Setup experience Required. 

  Minimum 5 years of CNC machining experience.

• At least 3 years of experience with conventional machining preferred.

• Proficiency in setting up and operating manual and CNC machines.

Education:

• High School diploma or GED preferred.

• Trade school certification in machining/CNC or equivalent work experience.

Certifications & Licenses:

• Forklift and/or Crane Operator certification (preferred, not required).

• Familiarity with ANSI Y14.5 (Geometric Dimensioning and Tolerancing - GD&T) preferred.

Skills & Abilities

• Strong ability to set up and operate different types of CNC and manual machines.

• Basic computer proficiency.

• Ability to read and interpret blueprints.

• Experience with 2 to 5-axis CNC machining preferred.

• Strong shop math skills for machine setup and execution.

• Understanding of heat treatment processes for machined parts.

  Physical Demands

• Regularly lift up to 50 lbs unassisted.

• Stand for approximately 85% of the workday.

• Frequent walking, reaching, and handling of materials.

• Occasional need to balance, stoop, or crawl.

Competencies

• Technical Proficiency: Strong knowledge of CNC machines, including lathes, mills, and controllers such as Mazak, Okuma, Mori Seiki, and Fanuc.

• CNC Programming: Intermediate knowledge of CNC programming, codes, and editing.

• Measurement & Calibration: Proficiency with tools such as dial indicators, bore gauges, micrometers, and calipers.

• Equipment Operation: Experience operating forklifts and cranes.

• Quality Control: Ability to inspect parts and perform test runs for accuracy.

• Leadership: Assist in training and mentoring new or cross-trained employees.

 

#HSCE

Job Title: Medical Device Assemblers- 2nd shift

Pay: $20.00-$21.00 hourly Start Date: ASAP Schedule: 3:00pm-11:30pm Monday-Friday plus weekends, as needed We are seeking entry level 2nd Shift Medical Device Assemblers for a temporary opportunity with our client, a local medical device organization! The 2nd Shift Medical Device Assemblers are responsible for the assembly and production of quality products and work in a variety of work-cells, utilizing an assortment of handheld tools to assemble components and final packaging. The 2nd Shift Medical Device Assemblers also participates in quality checks, visual inspection, reject accountability, and record keeping.  The 2nd Shift Medical Device Assemblers job requirements:

• Minimum 6 months manufacturing experience (medical device manufacturing preferred).
• Minimum education requirement of high school diploma, GED, or higher.
• Must be willing to work in a clean room environment.
• Light soldering and microscope work required.
• Good communication skills with the ability to read, write, and understand job instructions in English.
• Ability to work quickly and independently.
• Ability to work with numbers and perform calculations or conversions.
• Basic computer skills.
• Attention to detail and accuracy.
• Ability to lift up to 20 lbs, with or without a reasonable accommodation.

If you believe you are a qualified candidate for our 2nd Shift Medical Device Assemblers, please click apply below to apply on our website!

#HSIR