Caroline Townsend

IDR is seeking a Quality Engineer - Thai to join one of our top clients for a remote opportunity. This role is within a technology-driven organization focused on machine learning models and data validation. The position offers the chance to work remotely while collaborating with global teams, ensuring the quality and performance of cutting-edge AI solutions.

Position Overview for the Quality Engineer - Thai:

• Conduct testing of machine learning models to evaluate metrics such as accuracy, precision, and recall.
• Perform data integrity checks and support multilingual end-to-end testing processes.
• Collaborate with data scientists and engineers to identify issues and improve model quality.
• Maintain detailed documentation of testing results, observations, and corrective actions.
• Communicate findings clearly to stakeholders and contribute to continuous improvement efforts.

Requirements for the Quality Engineer - Thai:

• Must be bilingual, fluent in Thai and English.
• Bachelor's degree in Computer Science, Data Science, or a related field; backgrounds in Copywriting or Humanities considered.
• Excellent problem-solving abilities and attention to detail.
• Experience with automated testing tools and frameworks.
• Knowledge of data preprocessing, feature engineering, and programming languages such as Python or R.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking an IT Business Analyst to join one of our top clients in Decatur, GA. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Business Analyst:

• Collaborate with project managers, product owners, and stakeholders to evaluate and document existing business processes.
• Identify gaps and gather business requirements to enhance current workflows.
• Support requirements documentation, modeling, and diagramming, as well as UAT planning and coordination.
• Lead working sessions and ask probing questions to clarify unclear workflows.
• Hybrid schedule with onsite presence required at least two days a week.

Required Skills for IT Business Analyst:

• 5+ years of Business Analyst experience, with at least 2 years on IT projects.
• Proficiency in gathering, documenting, and translating business requirements.
• Strong skills in mapping and analyzing existing processes.
• Experience facilitating stakeholder discussions and requirements workshops.
• Familiarity with process diagramming and business modeling tools such as Visio, Lucidchart, or Draw.io.
• Experience in state government or public sector projects.

What's in it for you?

• Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a  Business Strategist, Partner Digital Experience to join one of our top clients for a 100% Remote opportunity!. The Business Strategist, Partner Digital Experience is a highly collaborative role responsible for defining, aligning, and evolving the strategic roadmap for ServiceNow’s Partner Digital Experience - including the Partner Portal, Partner Finder, Partner Store, and associated digital ecosystems. This role serves as the connective tissue between business priorities, partner sentiment, and digital execution. You will gather insights and requests across global stakeholders, partner feedback channels, and GPC leadership to ensure the digital strategy directly supports top objectives: driving partner productivity, improving satisfaction, and accelerating AI-first growth. Position Overview for the Business Strategist, Partner Digital Experience:

• Translate company and GPC priorities into a cohesive partner digital experience strategy and multiyear roadmap.
• Use synthesis from partner sentiment (from surveys, advisory councils, and listening posts) to align intake and new ideas into actionable strategic recommendations.
• Define and maintain business artifacts including problem statements, personas, journey maps, ROI models, and success metrics.
• Partner with product managers to align business objectives with product backlogs and technical feasibility.
• Anticipate future business needs and proactively shape initiatives that future-proof the partner experience.
• Navigate the needs of multiple business units, balancing competing priorities, development roadmaps, and resolving cross-functional dependencies.
• Drive consensus and alignment across stakeholders to ensure decisions reflect both business outcomes and partner impact.
• Act as the point of contact between internal stakeholders and Digital Technology teams including product managers, project managers, and engineering leads for partner-facing product issues and enhancements to ensure clear understanding of business goals and delivery accountability.
• Lead partner-centric transformation projects and influence leadership alignment around vision, roadmap, and KPIs.
• Serve as the business voice of the partner within cross-functional programs.
• Infuse partner-centric thinking into roadmap discussions, product design, and go-to-market planning and use your influence and knowledge to be a voice for partner experience.

Requirements for the Business Strategist, Partner Digital Experience:

• 8+ years in business strategy, product strategy, or digital transformation within a B2B enterprise, SaaS, or channel/partner ecosystem
• 5+ years’ experience within product organizations following agile processes – Following PDLC, and working closely with product management, UX, and engineering teams
• 5+ years’ experience aligning business strategies to corporate goals and translating them into actionable product roadmaps & facilitating cross-functional workshops to align priorities and define MVPs or scope boundaries
• Strong background in stakeholder management and governance across matrixed global organizations
• Deep understanding of partner/channel ecosystems, including GTM models, indirect sales motions, and digital enablement 
• Demonstrated ability to build business cases, ROI models, and metrics frameworks to justify investment and measure impact
• Strong analytical and strategic thinking - able to connect data, partner feedback, and business goals into cohesive narratives to guide strategic decision-making

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Network Administrator to join one of our top clients in the Mid-Atlantic region. This travel-based role is pivotal for ensuring seamless network operations across multiple sites in the Mid-Atlantic region, providing hands-on support and maintenance of network infrastructure. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the Network Administrator:

• Configure, install, and maintain network equipment such as routers, switches, firewalls, and access points to ensure optimal performance.
• Perform field service tasks including punch downs, circuit installations, and closet setups, traveling to various sites as needed.
• Support and troubleshoot VoIP and telephony systems, ensuring high call quality and system uptime.
• Diagnose and resolve network performance issues using a methodical, root-cause-driven approach.

Required Skills for Network Administrator:

• Over 5 years of hands-on experience in network administration, field support, or related IT infrastructure roles.
• Proficiency in configuring and troubleshooting network components such as switches, routers, and circuits.
• Strong understanding of network protocols, cabling standards, and connectivity troubleshooting.
• Working knowledge of VoIP and telephony systems.
• Ability to travel.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

 

IDR is seeking a PMO Portfolio Analyst to join one of our top clients for a remote opportunity. This role is within a dynamic organization focused on delivering complex projects efficiently and effectively. The position offers remote work flexibility and is ideal for candidates with a strong background in project coordination and support.

Position Overview for the PMO Portfolio Analyst:

• Provides administrative and operational support to facilitate successful project execution
• Coordinates meetings, maintains project documentation, and manages logs
• Assists in tracking project milestones and deliverables
• Facilitates communication across teams and prepares reports and presentations
• Supports the program manager in monitoring progress and managing project risks or delays

Requirements for the PMO Portfolio Analyst:

• 4+ years of project management experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work in a fast-paced environment 
• Experience with project management tools (e.g., Smartsheet) is a plus
• Strong organizational and communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Senior Account Executive to join one of our top clients for an opportunity in Dallas, TX. This role involves managing a diverse portfolio of accounts within the public relations and communications industry. The company is known for its dynamic agency environment and strategic client partnerships.

Position Overview for the Senior Account Executive:

• Lead key accounts and oversee a portfolio of B2B and B2C clients across multiple industries
• Develop and execute integrated PR campaigns that deliver measurable results
• Collaborate with clients and internal teams to craft compelling narratives and press materials
• Mentor and guide junior team members to achieve team objectives
• Participate in new business development and client acquisition efforts

Requirements for the Senior Account Executive:

• 4-5 years of PR or communications experience, including prior agency experience
• Experience leading 7-8 client accounts at once
• Proven ability to plan and strategize for diverse client needs
• Excellent writing, communication, and presentation skills, with the ability to craft clear and compelling stories
• Strong relationships with news outlets and earned media channels

What's in it for you?

• Flexible PTO policy + 5 paid sick days
• Cell phone reimbursement
• 401k match program up to 5%
• Vision, dental and health insurance options

#Li-Hybrid

IDR is seeking an Account Coordinator to join one of our top clients for an opportunity in Dallas, TX. This role involves supporting a diverse portfolio of accounts within the public relations and communications industry. The company is known for its dynamic agency environment and strategic client partnerships.

Position Overview for the Senior Account Executive:

• Support key accounts and oversee a portfolio of B2B and B2C clients across multiple industries
• Develop and execute integrated PR campaigns that deliver measurable results
• Collaborate with clients and internal teams to craft compelling narratives and press materials

Requirements for the Senior Account Executive:

• 1-3 years of PR or communications experience, including prior agency experience
• Experience supporting multiple client accounts at once
• Excellent writing, communication, and presentation skills, with the ability to craft clear and compelling stories
• Strong relationships with news outlets and earned media channels

What's in it for you?

• Flexible PTO policy + 5 paid sick days
• Cell phone reimbursement
• 401k match program up to 5%
• Vision, dental and health insurance options

#LI-Hybrid

IDR is seeking an Account Executive to join one of our top clients for an opportunity in Dallas, TX. This role involves supporting a diverse portfolio of accounts within the public relations and communications industry. The company is known for its dynamic agency environment and strategic client partnerships.

Position Overview for the Senior Account Executive:

• Support key accounts and oversee a portfolio of B2B and B2C clients across multiple industries
• Develop and execute integrated PR campaigns that deliver measurable results
• Collaborate with clients and internal teams to craft compelling narratives and press materials
• Mentor and guide junior team members to achieve team objectives

Requirements for the Senior Account Executive:

• 2+ years of PR or communications experience, including prior agency experience
• Experience supporting 5-6 client accounts at once
• Excellent writing, communication, and presentation skills, with the ability to craft clear and compelling stories
• Strong relationships with news outlets and earned media channels

What's in it for you?

• Flexible PTO policy + 5 paid sick days
• Cell phone reimbursement
• 401k match program up to 5%
• Vision, dental and health insurance options

#LI-Hybrid