Caroline Townsend

IDR is seeking a Senior .Net Developer to join one of our top clients for an opportunity in Lexington, KY. This role involves supporting a government project, focusing on developing scalable applications using modern frameworks and cloud services. The company operates within the technology and software development industry, providing critical digital solutions.

Position Overview for the Senior .Net Developer:

• Design, develop, and maintain scalable applications using .NET Core and React JS.
• Build and maintain backend services utilizing Entity Framework and microservices architecture.
• Develop RESTful APIs and integrate with internal and external systems.
• Collaborate with cross-functional teams including product managers, architects, and QA to ensure high-quality deliverables.
• Participate in system design, architecture discussions, and conduct code reviews to optimize application performance, scalability, and security.

Requirements for the Senior .Net Developer:

• 4-5 years experience with .NET Core development.
• Hands-on experience with React JS for front-end development.
• Experience using Entity Framework for data access and ORM management.
• Experience building applications using microservices architecture.
• Experience working with AWS cloud services.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Customer Service Representative II to join one of our top clients in Franklin, MA. This role is ideal for individuals with strong communication skills and experience in customer service, working within a fast-paced environment focused on resolving customer inquiries and complaints. The company operates in the customer service industry, providing essential support to clients across various sectors.

Position Overview for the Customer Service Representative II:

• Manage inbound and outbound customer interactions to address inquiries related to products and services
• Resolve service or billing complaints by exchanging merchandise, issuing refunds, and adjusting bills
• Notify customers of claim investigation results and planned adjustments
• Keep detailed records of customer interactions, inquiries, complaints, and actions taken
• Refer unresolved issues to appropriate departments for further investigation

Requirements for the Customer Service Representative II:

• 2-4 years customer service related experience required
• High school diploma or GED preferred
• Ability to accurately document and record customer/client information
• Previous experience with computer applications, such as Microsoft Word and PowerPoint
• Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

IDR is seeking a Technical Support Specialist in Forsyth, GA to support technology initiatives. This role provides Tier 1–2 support for Google Workspace and Chrome OS devices, including deployment, configuration, policy enforcement, and troubleshooting via the Google Admin Console. This is a hybrid role with some on-site work and occasional travel between facilities.

Requirements for the Technical Support Specialist:

• Hands-on experience managing Google Workspace through the Google Admin Console
• Experience monitoring Google Workspace environments, tracking usage, storage, security, file sharing, sync activity, alerts, and compliance
• Chromebook deployment and management experience, including extensions, EDU apps, content filters, sign-in restrictions, and updates
• 2+ years supporting Google Workspace / Chrome OS environments in a Tier 1–2 IT or systems administration role (education preferred)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

Advance Practice Provider Position: Home Health - Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus + Possible Relocation Salary: 125-135K Base + Bonus Monday – Friday (No weekends, no call) Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment • Counsels and educates patients and families about benefits and programs available to help them live healthier lives • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services • Completes all documentation and paperwork in a timely manner • Maintains quality of care standards as defined by the practice • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first • Prescribes medications, orders tests, and collaborates with the patient’s Client physician • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing • Assists patients with enrolling to access educational videos • Participates in the integrated care team meetings • Knowledge of disease diagnosis and prevention • Makes assessments of patients' health status • Develops treatment plans • Implements plans consistent with appropriate plans of care • Follows up and evaluates patients' status • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA) • Current and unrestricted DEA certificate • Ability to work without direct supervision and practice autonomously • Access to transportation, a valid driver's license, and car insurance • Must be proficient with medical instruments and equipment required by the work • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community • Sound understanding of all federal and state regulations including HIPAA and OSHA • 2 or more years of direct patient care required • Managed Care/IPA/Health Plan experience • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance • Paid vacation and holiday time • 401(k) plan with matching contributions (employer match vested 100% from day 1) • Pet Insurance • Company-paid life insurance • FSA & HSA  

IDR is seeking a Field Technician 2 to join one of our top clients for an opportunity in New York City. This role involves supporting the installation and maintenance of various communication and security systems within the industry, providing vital services to ensure customer satisfaction and system reliability.

Position Overview for the Field Technician 2:

• Act as a lead on site and direct, inspect, and audit technician’s work as needed
• Perform complete installation and service work on customer site, including installing, configuring, troubleshooting, and testing, based on schedule
• Proficient in FIVE of the Eight areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, low-voltage?
• Provide regular updates (email responses and deliverables) to Project Management Team(s), Resource Center and Service Center in a timely manner, and act as a point of escalation for clients, providing resolutions whenever possible
• Assist in training of less experienced technicians in scopes of work and administrative tasks

Requirements for the Field Technician 2:

• Must have minimum of two years as a Technician I or equivalent experience
• Must have industry manufacturer certifications or equivalent structured cabling experience
• Diverse knowledge of some of the following: network cabling, CCTV, Fire Alarm, intrusion, Burg Alarm, access control, low-voltage, and networking
• Basic knowledge of Microsoft Suite (Outlook, Excel, Teams, Word, etc.)
• Maintain LIFT and OSHA30 Certifications

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Software Asset & Vendor Management Manager to join one of our top clients for an opportunity in Dallas, TX. This role is within a dynamic IT organization focusing on software licensing, vendor relations, and compliance management to support enterprise operations and optimize software assets.

Position Overview for the Software Asset & Vendor Management Manager:

• Oversee enterprise software licensing, vendor relationships, and software asset lifecycle management.
• Ensure compliance with software license agreements and optimize software utilization.
• Act as the primary liaison between internal teams and software vendors, managing contracts, audits, and cost initiatives.
• Support contract management, compliance audits, and licensing compliance reviews.
• Hands-on experience with ServiceNow SAM Pro for software tracking, workflow management, and reporting is essential.

Requirements for the Software Asset & Vendor Management Manager:

• 3+ years of Software Asset Management (SAM) experience supporting enterprise software environments.
• 3+ years of vendor management experience, including working with software vendors and participating in vendor discussions.
• Hands-on experience with ServiceNow SAM Pro for software asset tracking, workflow management, and reporting.
• Experience managing the software asset lifecycle, including acquisition, deployment, compliance, renewal, and retirement.
• Experience supporting or participating in software license audits, compliance reviews, and true-ups.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Business Analyst – eMedNY SSA to join one of our top clients for an opportunity in Albany, NY. This role is integral to supporting a state government healthcare modernization project, focusing on Medicaid systems and large-scale claims platforms. The organization is a leader in healthcare solutions, providing innovative services to improve healthcare delivery.

Position Overview for the Business Analyst – eMedNY SSA:

• Document detailed business and technical requirements for the eMedNY SSA
• Review and assess the existing eMedNY contract to identify improvement areas and pain points
• Draft KPIs and measurable business outcomes aligned with project goals
• Support stakeholder meetings to gather feedback on requirements and SSA content
• Support cost estimation development for the SSA and produce high-quality documentation

Requirements for the Business Analyst – eMedNY SSA:

• 8+ years of experience supporting large-scale healthcare solutions and/or healthcare modernization initiatives
• 3+ years supporting enterprise systems or projects
• Strong experience eliciting, documenting, and validating business and technical requirements in structured client environments
• Proven ability to produce high-quality, grammatically correct written deliverables, including scope narratives and procurement documentation
• Experience facilitating stakeholder meetings, capturing feedback, and documenting decisions and action items

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Salesforce DevOps Engineer (Azure DevOps) to join one of our top clients for an opportunity in Lansing, MI. This role supports critical state-level projects within the public sector, focusing on improving deployment processes and environment management for the Salesforce platform. The position offers an exciting chance to work on high-impact initiatives with a collaborative team.

Position Overview for the Salesforce DevOps Engineer (Azure DevOps):

• Manage and maintain DevOps processes supporting Salesforce development and deployment activities.
• Design, implement, and manage CI/CD pipelines using Azure DevOps to support Salesforce releases.
• Automate build, deployment, and testing processes to improve development efficiency and release reliability.
• Coordinate Salesforce environment management, including development, QA, and production environments.
• Support Salesforce code deployments using DevOps best practices and version control.

Requirements for the Salesforce DevOps Engineer (Azure DevOps):

• 5+ years of hands-on experience with Microsoft Azure DevOps for CI/CD pipeline creation and management.
• Demonstrated expertise in Salesforce DevOps and deployment management.
• Experience managing Salesforce release cycles and environment strategies.
• Experience with Salesforce platform development and configuration.
• Strong troubleshooting, analytical, and problem-solving skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an IT Business Analyst to join one of our top clients in Fort Worth, Tx. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Business Analyst: We’re seeking a motivated professional with strong Oracle Cloud ERP (or similar) functional knowledge, excellent analytical and communication skills, and experience in operational IT support environments. Required Skills for the IT Business Analyst:

• 5+ years of experience working as a Business Analyst in IT Operations or Application Management
• 2+ years of experience in IT Service Management experience in a Cloud ERP environment (Oracle Fusion)
• 2+ years of experience working with ServiceNow or equivalent IT Service Management tools
• Experience working with Middleware and integrations platforms (Boomi, Oracle Integration Cloud (OIC), EDI, APIs).
• Experience working in Logistics and Warehouse Management Systems (WMS)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid