Read authentic reviews from candidates, clients and employees.
Learn more about how Great Recruiters is transforming the industry.
IDR is seeking a Client Services Engineer to join one of our top clients in Atlanta, GA. This role is perfect for individuals who excel in providing exceptional end-user support and are eager to contribute to a dynamic and collaborative team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Client Services Engineer:
Provide end-user support for hardware and software through email, phone consultations, and remote sessions.
Create and maintain technical support documentation for organizational knowledge sharing.
Utilize ServiceNow for incident management and support ticket resolution.
Required Skills for Client Services Engineer:
Minimum of 5 years of experience in end-user support for hardware and software.
Proficiency in ServiceNow, SCCM, and MS InTune.
Strong customer service and troubleshooting skills.
Experience in SLA-driven incident management systems.
Ability to create comprehensive technical documentation.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a NetSuite Engineer to join one of our top clients in a fully remote capacity. This role is perfect for a seasoned professional with a strong background in NetSuite, particularly in Order-to-Cash (O2C) and Record-to-Report (R2R) processes. As a key player in our client's team, you will bridge the gap between Finance and Technology, driving automation and process optimization. If you are eager to contribute to a dynamic and growing organization, we encourage you to apply today!
Position Overview/Responsibilities for the NetSuite Engineer:
Lead the design, configuration, and customization of NetSuite to enhance R2R and accounting processes, including General Ledger, Accounts Payable, and Accounts Receivable. Develop and maintain SuiteScript, SuiteFlow, SuiteTalk, and RESTlets to support automation and system integrations. Collaborate with Finance, Accounting, and Audit teams to implement system-enforced controls and ensure compliance with SOX and GAAP standards. Oversee integrations with external systems and ensure accurate data flow into finance data warehouses. Mentor junior engineers and provide architectural guidance for NetSuite-related projects.
Required Skills for NetSuite Engineer:
Minimum of 10 years of experience, with the last 6 years focused on NetSuite. Proven expertise in architecting and enhancing NetSuite R2R and O2C processes. Strong technical skills in SuiteScript, SuiteFlow, SuiteTalk, and RESTlets. Experience integrating NetSuite with platforms like Salesforce, Coupa, or Concur. Ability to translate business requirements into scalable technical solutions.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Remote
IDR is seeking an Insights Analyst III to join one of our top clients in Los Angeles, CA. This role is perfect for individuals who excel at the intersection of analytics, systems thinking, and cross-functional collaboration. You will play a pivotal role in designing scalable solutions for headcount planning and organizational reporting, contributing to the success of our client's team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Insights Analyst III:
Develop and optimize data pipelines to support recurring analysis and deliver deeper insights for BizOps initiatives.
Collaborate with enterprise tech partners to transition resource planning and reporting capabilities into system-based solutions.
Design and maintain scalable data pipelines and tools to ensure consistency and accuracy in reporting.
Create user-friendly dashboards and internal tools using SQL, Python, and other platforms to enhance data visibility.
Act as the technical liaison within the BizOps team, aligning business needs with system capabilities.
Required Skills for Insights Analyst III:
6-8+ years of experience in analytics, data management, or systems-focused roles within gaming or technology sectors.
Proficiency in SQL, Python, and JavaScript, with a strong foundation in designing data flows and managing data pipelines.
Experience in data visualization and building structured data checks.
Strong collaboration skills to work effectively with cross-functional partners.
Familiarity with data engineering concepts and large-scale systems integrations.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Hybrid
Help Desk Specialist Specialist
One of IDR’s largest clients is looking for a Help Desk Specialist to join their growing team in the Atlanta, GA area!Responsibilities of the Help Desk Specialist:
Acts as the primary escalation point for incoming technical issues and support requests
Manages and delegates projects and tasks to team members as needed
Collaborates with business units to advise on and support system enhancements and modifications
Provides technical support for systems, networking, telephony, audio/visual equipment, software (Windows 10, Microsoft Office, browsers), and hardware
Delivers user support via phone, in-person, and remote tools, ensuring timely and courteous issue resolution
Qualifications for the Help Desk Specialist:
4+ years of hands-on experience in IT technical support roles
Extensive experience installing, configuring, and maintaining network infrastructure, including servers, Windows/Mac workstations, switches, routers, cabling, and VoIP systems
Strong expertise with Windows 10, MS Office 365, Active Directory, SCCM, Group Policy Objects (GPOs), enterprise antivirus solutions, helpdesk ticketing systems, and Azure
Proficient in imaging laptops (Windows 20H2/21H2), managing Microsoft Office 2010, Cisco networking, and other authorized desktop applications
Solid knowledge of mobile device management for iOS and Android, enterprise encryption, and Windows device management via Active Directory
What’s in it for you?
Why IDR?
IDR is seeking a Project Manager to join one of our top clients in a remote capacity, operating within CST or EST time zones. This role is a fantastic opportunity for those eager to contribute to a dynamic Talent Technology portfolio. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Project Manager:
Collaborate with our client's team to plan, coordinate, and execute project delivery within the Talent Technology portfolio. Develop comprehensive project plans, tasks, and deliverables to ensure timely delivery by the tech team. Coordinate the assignment of individual responsibilities within the Talent Technology team. Lead project presentations and communicate effectively with key stakeholders. Engage in a 6+ month contract with a focus on enhancing Talent Technology initiatives.
Required Skills for Project Manager:
What's in it for you?
Why IDR?
IDR is seeking a Senior Engineer – Coupa & P2P Processes to join one of our top clients in a remote role. This role is pivotal in enhancing and automating procurement and finance workflows, ensuring systems are efficient and scalable to support business growth. If you are eager to contribute to a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!
Position Overview/Responsibilities for the Senior Engineer – Coupa & P2P Processes:
Serve as the subject matter expert for Coupa and Procure-to-Pay (P2P) processes, leading the design, configuration, and support of these systems.
Collaborate with cross-functional teams to analyze and optimize current workflows, ensuring compliance and scalability.
Manage system enhancements and new feature deployments, aligning them with evolving business needs.
Oversee integrations between Coupa and core financial systems, ensuring data integrity and seamless connectivity.
Provide advanced support for escalated issues, conducting root cause analysis and implementing permanent solutions.
Required Skills for Senior Engineer – Coupa & P2P Processes:
8+ years of experience in system engineering with a focus on Coupa and P2P processes.
Strong expertise in ERP/Finance platforms and their integration with procurement tools.
Proven track record in process automation and workflow optimization within global organizations.
In-depth understanding of finance and procurement operations, including requisition, purchase orders, and compliance.
Excellent analytical, problem-solving, and stakeholder management skills.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented cultureWhy IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-RemoteIDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
This is a contract to hire* position; fully onsite in Suwanee, GA.
Position Overview for the Technical Customer Service Advisor
Required Skills for the Technical Customer Service Advisor:
What’s in it for you?
Why IDR?
