Sophia Fink

IDR is seeking a Lead Desktop Support Specialist to join one of our top clients in Rocky Mount, NC as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today! 

At this time, we are only able to consider candidates who can be employed directly on a W-2 basis. C2C, 1099, and third-party vendor arrangements are not available for this position.

Position Overview for the Lead Desktop Support Specialist:

• This resource will help manage a high volume of Service Desk requests, hardware installations, and customer software support.

Required Skills for the Lead Desktop Support Specialist:

• Experience with computer hardware, software, peripherals, components, networking protocols, and communications.
• Installing and imaging new computers and loading appropriate software for customers.
• Installing and configuring local and network printers and other peripherals.
• Migrating data and user profiles.
• Documenting processes and procedures related to technical field support activities.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• 401(k) with company match

#LI-Onsite

IDR is seeking a Database Marketing Operations Analyst to join one of our top clients for a fully remote opportunity. This position plays a crucial role in developing and delivering targeted marketing campaign populations for retail direct marketing initiatives, focusing on residential customers, small business customers, and prospects. The company is a leader in the marketing industry, committed to innovative customer engagement and data-driven campaigns.

Position Overview for the Database Marketing Operations Analyst:

• Develops and delivers accurate marketing campaign populations for retail direct marketing initiatives targeting residential and small business customers, as well as prospects.
• Collaborates with marketing teams to interpret campaign objectives, customer eligibility, and business rules, ensuring precise audience targeting.
• Utilizes SAS and UNIX environments to create, maintain, and execute campaign population processes supporting ongoing marketing initiatives.
• Manages multiple campaign projects simultaneously, ensuring accuracy and adherence to deadlines throughout different stages of campaign lifecycle.
• Acts as the primary contact for campaign list development, issue resolution, and quality assurance, ensuring outputs meet business requirements.

Requirements for the Database Marketing Operations Analyst:

• Bachelor’s degree in Marketing, Business, Computer Science, or a quantitative field from an accredited four-year college or university
• 4+ years of experience in direct marketing or marketing analysis, with strong analytical, logical, and problem-solving skills
• Experience using SAS software and working in a UNIX environment
• Thorough understanding of direct marketing, campaign management, customer segmentation, and targeted audience development concepts
• Ability to interpret campaign objectives and translate business requirements, eligibility criteria, and customer rules into accurate campaign populations

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Business Analyst to join one of our top clients for an opportunity in the Dallas, Texas area. This role is integral to a large-scale ERP transformation, working closely with business stakeholders, technology teams, and implementation partners.

Position Overview for the Business Analyst:

• Play a key role in a large-scale ERP transformation initiative.
• Collaborate with cross-functional teams to understand and improve core business processes.
• Translate business needs into clear, actionable requirements.
• Support solution design, user acceptance testing, and successful business adoption.
• Focus on streamlining operations across multiple functional areas to drive efficiency and modernization.

Requirements for the Business Analyst:

• 6+ years of experience as a Business Analyst delivering complex ERP transformation programs.
• Infor CloudSuite Distribution Enterprise is preferred, but experience with D365, Epicor, SAP, or another major ERP is also relevant.
• 2+ years of experience in Supply Chain and warehouse environments.
• Proficient documentation experience within Jira.
• Experience working with global stakeholders across various business units..

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

Position Overview for the Network Engineer II:

• Responsible for supporting and maintaining network infrastructure across multiple sites.
• Focused on Juniper network equipment, with additional experience in Cisco networks considered a plus.
• The role requires troubleshooting, problem-solving, and the ability to translate existing network configurations into new designs.
• Fully remote, with overlapping work hours during the team's core hours to ensure effective communication.
• Candidates must demonstrate the ability to work independently and respond promptly to team communications.

Requirements for the Network Engineer II:

• 7+ years of hands-on network engineering experience
• Strong Juniper experience — especially important because the first 7 sites are Juniper
• Proven ability to work independently without constant direction or “babysitting”
• Strong troubleshooting/problem-solving ability — expected to bring proposed solutions, not just problems
• Ability to understand existing network configurations and translate them into the new network design
• Experience in data center environments is required, demonstrating familiarity with data center network architecture, equipment, and operations

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• #LI-Remote
• Pay Transparency: $50-$63/hr