Sophia Fink

IT Recruiter at IDR, Inc.

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Job

Lead Desktop Support Specialist

Rocky Mount, NC, United States

CONTRACT

TERMS: contract

START DATE: 11/2/26

IDR is seeking a Lead Desktop Support Specialist to join one of our top clients in Rocky Mount, NC as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today!

At this time, we are only able to consider candidates who can be employed directly on a W-2 basis. C2C, 1099, and third-party vendor arrangements are not available for this position.

Position Overview for the Lead Desktop Support Specialist:

This resource will help manage a high volume of Service Desk requests, hardware installations, and customer software support.

Required Skills for the Lead Desktop Support Specialist:

Experience with computer hardware, software, peripherals, components, networking protocols, and communications.
Installing and imaging new computers and loading appropriate software for customers.
Installing and configuring local and network printers and other peripherals.
Migrating data and user profiles.
Documenting processes and procedures related to technical field support activities.

What’s in it for you?

Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
401(k) with company match

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