IDR is seeking a dedicated and skilled Workstation Technician to join one of our top clients in Lacrosse, WI. This role is perfect for individuals who have a knack for customer service and a deep understanding of computer-related terminology. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Workstation Technician: - Provide exceptional customer service in a technical support role - Utilize ticket tracking software and related tools for documentation of operations - Exhibit flexibility with workloads to accommodate special projects or requests and high priority orders - Understand and match customer requests with appropriate IT solutions (hardware or software) - This is a one-year contract position Required Skills for Workstation Technician: - Two (2) years of customer service experience - Good organizational skills and written and oral communication skills - Understanding of computer-related terminology (CPU, Internet, Networking, Client/Server, LAN/WAN, etc.) - Ability to lift seventy-five pounds or more and distinguish colors - High School Diploma What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row ;IDR is seeking a dynamic and detail-oriented Benefits Specialist to join one of our top clients. This role is perfect for individuals who are passionate about HR administration and benefits management. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Benefits Specialist:Administer benefits enrollment, termination, and Qualified Life Event (QLE) changes
Process enrollments, terminations, and QLEs in Workday and follow up with colleagues for missing or incomplete documentation
Respond to Zendesk tickets with benefits questions from colleagues, managers, or HR
Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures, and classification programs
Evaluate job positions, determining classification, exempt or non-exempt status, and salary
Assist in preparing and maintaining personnel records and handbooks
Required Skills for Benefits Specialist:
Excellent verbal and written communication skills, attention to detail, customer service, and interpersonal skills
Ability to work independently and manage one's time
Prior experience with Benefits and/or HR administration
Technical skills and proficiency with current, new, and emerging human resource information systems (e.g., Workday)
General knowledge of regulations governing Benefits particularly Enrollment and Qualified Life Events
Proficiency in MS Excel/Google Sheets (i.e. VLOOKUP's, pivot tables, etc.)
Strong organizational skills and punctuality for on-time attendance
Teamwork and collaboration skills
Ability to handle sensitive information and maintain confidentiality
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is excited to announce an opportunity for a Junior Business Analyst to join our esteemed client's team in Columbia, TN. This role is perfect for individuals early in their career or fresh out of school, who are strong communicators, curious researchers, and passionate about supporting technology teams. If you are looking to bridge the gap between business needs and technical teams while learning the ropes of Agile environments and enterprise tools, we encourage you to apply today!
Position Overview/Responsibilities for the Junior Business Analyst:- Research, gather, and document business requirements in a clear, structured format- Collaborate with stakeholders and teams to understand project goals and workflows- Take meeting notes, track follow-ups, and help ensure projects stay on course- Create and organize content in Confluence and SharePoint- Assist in managing tasks and project workflows in Jira- Support QA/testing teams by helping document test cases and logging feedbackRequired Skills for Junior Business Analyst:- Strong written and verbal English communication skills- Bachelor's degree (in English, Business, Information Systems, Communications, or related field)- Comfortable doing research, asking questions, and working with a variety of teams- Interest in technology and IT projects- Familiarity with tools like Jira, Confluence, and SharePoint- Organized, detail-oriented, and eager to learnWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;Sr. Maintenance Reliability Manager
IDR is seeking a Sr. Maintenance Reliability Manager to join one of our top clients in Carrollton, GA. This role is perfect for a proactive, energetic, and people-oriented professional with a strong background in manufacturing. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Sr. Maintenance Reliability Manager:
Required Skills for Sr. Maintenance Reliability Manager: