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Allison Jones

Lead Recruiter at IDR, Inc.
4.78
from 141 reviews
Jobs
Support Service Rep
Lebanon, New Hampshire, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 5/25/26

IDR is seeking a Support Service Rep to join one of our top clients for an opportunity in Lebanon, NH. This role involves supporting healthcare billing operations within a fast-paced administrative environment, focusing on mail handling, claims processing, and data management. The company operates within the healthcare industry, emphasizing process efficiency and accuracy.

Position Overview for the Support Service Rep:

  • Breaks down mail and rotates through mail handling responsibilities
  • Receives claims from multiple sources and manages online files in lockbox
  • Handles work cues and responds to various requests related to hospital billing and professional fees
  • Requires previous office administrative experience and reliability in a fast-paced setting
  • Utilizes computer skills including MS Word, Excel, and Outlook

Requirements for the Support Service Rep:

  • Previous office admin experience preferred
  • Strong interpersonal, verbal, and written communication skills
  • Ability to work efficiently in a fast-paced environment
  • Knowledge of healthcare terminology
  • Data entry and 10-key by touch skills

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite

Project Coordinator (Construction)
Brentwood, Tennessee, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 4/20/26

IDR is seeking a Project Coordinator (Construction) to join one of our top clients in Brentwood, TN. This role is perfect for individuals with a knack for organization and a background in construction or finance, eager to support a dynamic team in managing extensive project budgets and documentation. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Project Coordinator (Construction):

• Support the department by managing standard operating procedures, file management, and financial reporting. • Handle the reconciliation and closure of financial and administrative documents, ensuring timely processing of invoices and pay applications. • Collaborate with internal and external team members to manage Tenant Improvement Allowance, license applications, and construction notices. • Assist in the bidding process, document storage, and verification of new store addresses. • Provide support in the use of Project Management Software and coordinate ad-hoc reporting as requested by leadership.

Required Skills for Project Coordinator (Construction):

• Minimum of 2 years of related business experience, preferably in construction or finance. • Bachelor's degree in finance, construction, or a related field is preferred. • Proficiency in Microsoft Office Suite, especially Excel, and familiarity with Project Management Software like Projectmates or Procore. • Strong organizational and communication skills, with the ability to interact at all levels. • Ability to thrive in a fast-paced environment, demonstrating flexibility and adaptability.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-Onsite

Senior Software Engineer
Dallas, Texas, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 5/25/26

IDR is seeking a SeniorSoftware Engineer to join one of our top clients for an opportunity in Dallas, Texas. This role involves designing, developing, and integrating software solutions within a dynamic environment focused on modern frameworks and cloud platforms, providing an excellent opportunity for growth and innovation.

Position Overview for the SeniorSoftware Engineer:

  • The Software Engineer Senior designs, develops, and integrates software solutions that meet business and technical requirements
  • Works independently and collaborates with cross-functional teams
  • Applies proficiency in modern frameworks and platforms while mentoring junior engineers
  • Contributes to process improvements and utilizes cloud services such as Azure
  • Engages in continuous learning and application of AI-assisted development tools

Requirements for the Senior Software Engineer:

  • Bachelor's degree in computer science, software engineering, or related field
  • 4+ years of experience in software engineering or related roles
  • Strong experience in modern programming languages and frameworks 
  • Hands on experience with AI assisted development tools
  • Hands-on experience with cloud platforms (AWS or Azure)
  • Familiarity with DevOps practices

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Remote

Commvault Backup Administrator
Louisville, Kentucky, United States
CONTRACT
  • TERMS: contract
  • START DATE: 6/1/26

IDR is seeking a Commvault Backup Administrator to join one of our top clients for an opportunity in Louisville, Kentucky. This role involves supporting day-to-day backup operations within a highly technical and regulated environment, ensuring data integrity and recovery processes are maintained efficiently.

Position Overview for the Commvault Backup Administrator:

  • Support and monitor enterprise backup and recovery operations using Commvault software
  • Troubleshoot and resolve backup failures, perform restores, and validate recovery processes
  • Configure and onboard new servers and applications into the backup environment
  • Maintain backup policies, schedules, and retention settings to ensure data protection
  • Work independently in a fast-paced, production support environment, providing timely solutions

Requirements for the Commvault Backup Administrator:

  • Hands-on experience administering and supporting Commvault backup environments
  • Experience monitoring enterprise backup environments and troubleshooting failed jobs
  • Strong understanding of backup and recovery concepts, retention policies, and disaster recovery processes
  • Experience onboarding systems and configuring backup policies
  • Ability to perform and validate data restores

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#li-remote 

Middleware SysAdministrator/DevOps Engineer
Dallas, Texas, United States
CONTRACT
  • TERMS: contract
  • START DATE: 5/15/26

IDR is seeking a Middleware SysAdministrator/DevOps Engineer to join one of our top clients for an opportunity in Dallas, Texas. This role involves managing and supporting enterprise middleware environments built on JBoss EAP and Apache SOLR. The company operates within the technology sector, focusing on managing high-availability platforms, automation, and deployment pipelines to ensure operational excellence.

Position Overview for the Middleware SysAdministrator/DevOps Engineer:

  • Support and manage enterprise middleware environments based on JBoss EAP and Apache SOLR across various stages including development, QA, staging, and production.
  • Administer, configure, and troubleshoot JBoss in both standalone and domain modes, including clustering and failover setups.
  • Automate deployment processes, manage CI/CD workflows, and perform performance tuning for middleware components.
  • Collaborate closely with infrastructure, security, application, and DevOps teams to ensure platform stability, scalability, and high availability.
  • Conduct operational troubleshooting, incident management, monitoring, and health checks to optimize system performance and reliability.

Requirements for the Middleware SysAdministrator/DevOps Engineer:

  • Strong expertise with JBoss EAP 7/8.x administration.
  • Strong experience with Apache SOLR.
  • Hands-on experience with JBoss clustering and failover configurations.
  • Experience configuring mod_jk and mod_cluster integrations.
  • Proficiency in deploying applications using GUI and CLI tools, managing JVM, datasource, and server configurations.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Quality Senior Engineer I
Englewood, Colorado, United States
CONTRACT
  • TERMS: contract
  • START DATE: 5/15/26

IDR is seeking a Quality Senior Engineer I to join one of our top clients for an opportunity in Englewood, CO. This role involves supporting CAPA remediation and quality system compliance activities within a regulated medical device environment. The company is a leader in medical device manufacturing, emphasizing quality assurance and compliance.

Position Overview for the Quality Senior Engineer I:

  • Support CAPA remediation and quality system compliance activities within the QARA organization.
  • Review, remediate, and migrate legacy CAPA records into EtQ to ensure regulatory and procedural compliance.
  • Manage CAPA workflows from initiation through closure, including investigation support and effectiveness verification.
  • Collaborate cross-functionally with Quality, Regulatory, Operations, and Engineering teams to support remediation and quality efforts.
  • Maintain accurate technical documentation and support audit/readiness activities.

Requirements for the Quality Senior Engineer I:

  • 3–5 years of Quality Engineering experience supporting CAPA processes
  • Experience within a regulated industry environment, preferably medical device
  • Working knowledge of CAPA processes, root cause analysis, and quality systems
  • Experience with electronic Quality Management Systems (EtQ strongly preferred)
  • Knowledge of FDA QSR (21 CFR Part 820), ISO 13485, and risk-based quality principles

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Test Technician (1st Shift)
Suwanee, Georgia, United States
CONTRACT
  • TERMS: contract
  • START DATE: 6/1/26

IDR is seeking a 1st Shift Test Technician to join one of our top clients for an opportunity in Suwanee, Georgia. This role is ideal for individuals with a background in HVAC installation and repair, focusing on laboratory testing of HVAC products within a manufacturing or engineering environment. The company specializes in developing and testing commercial and residential HVAC equipment, emphasizing stability and regular hours without on-call requirements.

Position Overview for the Test Technician:

  • Conduct laboratory tests on commercial and residential Mitsubishi HVAC products to support product engineering.
  • Prepare and modify testing equipment and units as directed by the engineering team.
  • Use mechanical, electrical, and troubleshooting skills to set up and maintain testing chambers and related equipment.
  • Perform refrigerant charging, recovery, and troubleshooting to ensure testing accuracy.
  • Maintain documentation of testing activities and ensure equipment functionality and safety.

Requirements for the Test Technician:

  • High school diploma or equivalent required.
  • At least 1 year of technical school or other post-secondary training required.
  • 1+ years of HVAC installation and repair experience required.
  • Brazing skills required.
  • EPA Section 608 refrigerant handling certification required.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#Li-Onsite

Helpdesk Technician
Colorado Springs, Colorado, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 6/1/26

IDR is seeking a Helpdesk Technician to join one of our top clients in Colorado Springs, CO. This role offers a unique opportunity to work in a dynamic environment, providing top-tier support to a diverse clientele. If you are eager to be part of a growing organization and thrive in a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Helpdesk Technician:

Provide exceptional technical support in a fully onsite capacity, working five days a week, including two evening shifts. Engage with clients to troubleshoot and resolve technical issues, ensuring a high level of customer satisfaction. Collaborate with our client's team to maintain seamless operations and support the closing shift. Participate in a structured interview process, including STAR method and troubleshooting assessments. Obtain CompTIA A+ certification within the first three months, with opportunities for further certifications after six months.

Required Skills for Helpdesk Technician:

Demonstrated experience in a technical support or helpdesk role. Strong problem-solving skills and the ability to work independently. Excellent communication skills, with a focus on customer service. A commitment to continuous learning and professional development in IT. Educational background or certifications in IT are highly valued.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

pay transparency: 24/hr  #LI-Onsite  

Senior Compliance Engineer
Suwanee, Georgia, United States
DIRECT HIRE
  • TERMS: direct hire
  • START DATE: 6/1/26

IDR is seeking a Senior Compliance Engineer to join one of our top clients for an opportunity in Duluth, Georgia. This role focuses on ensuring HVAC/refrigeration products meet required compliance and testing standards, partnering closely with third-party test labs and internal stakeholders to support annual testing and verification activities.

Position Overview for the Senior Compliance Engineer
  • Own and support compliance efforts tied to HVAC/refrigeration systems, including applicable testing standards and requirements
  • Coordinate with third-party testing laboratories to support ongoing and annual testing cycles
  • Ensure equipment remains properly listed and in compliance, including supporting verification testing when products are selected for third-party review
  • Collaborate cross-functionally with engineering and business partners to document requirements, align on testing plans, and drive timely follow-through
  • Travel up to ~25% as needed to support testing activity and stakeholder needs
Requirements for the Senior Compliance Engineer
  • 5+ years of relevant engineering/compliance experience (7–10 years preferred)
  • Strong knowledge of AHRI testing criteria/standards (highly desired)
  • HVAC experience with an emphasis on refrigeration systems and testing standards
  • Prior experience working with or supporting test labs (highly preferred)
  • Strong communication skills with the ability to influence and collaborate across technical and non-technical teams
  • Bachelor’s degree required (Mechanical Engineering preferred)

Work Schedule

  • Primarily onsite Monday–Thursday with remote Fridays (subject to client policy)

Must be authorized to work in the U.S. without sponsorship now or in the future.

What’s in it for you?
  • Competitive compensation package
  • Full benefits; Medical, Vision, Dental, and more
  • Opportunity to work with an industry-leading organization in a highly technical engineering role
Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner (multiple years)

Billing Operations Analyst
Princeton, New Jersey, United States
CONTRACT
  • TERMS: contract
  • START DATE: 6/1/26

IDR is seeking a Billing Operations Analyst to join one of our top clients for an opportunity in Princeton, NJ. This role involves supporting retail billing operations within the energy sector, focusing on ensuring accurate, timely customer transactions, account maintenance, and monthly billing processing. The company specializes in energy supply and utility services, committed to operational excellence and customer satisfaction.

Position Overview for the Billing Operations Analyst:
  • Support retail billing operations by processing customer transactions and maintaining accounts
  • Monitor and resolve billing exceptions within established SLAs while escalating when necessary
  • Use analytical tools such as Excel, SQL, and Power BI to identify issues and ensure compliance
  • Develop understanding of the customer lifecycle from contract initiation to final account processing
  • Collaborate with internal teams, vendors, and utilities to resolve operational issues and support projects

Requirements for the Billing Operations Analyst:
  • 3+ years of experience within sales operations or back office related billing experience (Energy Supplier, Utilities, insurance, claims, loans, sales analyst, etc.)
  • Strong Excel skills including vlookups, pivot tables, and basic formulas
  • Strong analytical skills with high attention to detail; experience with large datasets and discrepancy identification
  • Bachelor’s degree from an accredited university
  • Nice to have: Energy supplier back-office experience, Power BI, and SQL

What's in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization

Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Hybrid