Allison Jones

IDR is seeking a Project Manager - HRIS to join one of our top clients remotely. This role is within a leading organization in the talent technology sector, focusing on enterprise-wide HR and talent system implementations, workforce planning, and organizational change initiatives. You will play a key part in managing high-impact projects that enhance the company's employee experience and technological capabilities.

Position Overview for the Project Manager - HRIS:

• Lead the planning, governance, and execution of enterprise-wide HR Tech initiatives.
• Manage complex, cross-functional programs spanning HR, Talent Acquisition, Compensation, HRIS, and Enterprise Technology.
• Provide strategic oversight and executive-level visibility into program status, risks, and outcomes.
• Drive alignment across diverse stakeholders and manage organizational change.
• Support the firm's workforce transformation and talent strategy through effective project management.

Requirements for the Project Manager - HRIS:

• 5+ years of project or program management experience leading complex, cross-functional initiatives.
• Proven experience managing projects with executive visibility and enterprise-wide business impact within the HRIS or Talent Tech domain.
• Demonstrated success delivering strategic business, HR, workforce, or technology transformation programs.
• Experience working across multiple stakeholder groups and driving execution without direct authority.
• Experience managing competing priorities, dependencies, risks, and organizational change.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Customer Service Representative to join one of our top clients for an opportunity in Jacksonville, FL. This role involves handling customer orders, inquiries, and administrative duties within a busy office environment. The company operates within the healthcare and logistics industry, providing critical support services to clients and customers.

Position Overview for the Customer Service Representative:

• Responsible for processing orders, quotations, returns, credits, invoices, and other shipping documents.
• Answer inquiries and provide information to customers, visitors, and Healthcare Professionals regarding activities, offices, and employees within the organization.
• Performs varied and diverse office clerical duties, including answering telephones, purchase order processing, typing, document scanning, and filing.
• Review files, records, and other documents to obtain information to respond to requests.
• Coordinate billing with customers and process purchase orders to maintain inventory levels.

Requirements for the Customer Service Representative:

• Excellent telephone skills and the ability to handle multiple calls in a positive manner
• Ability to develop and maintain positive relationships with dealers, customers, subsidiaries, and outside service providers
• Excellent verbal and written communication skills
• Knowledge of office systems and procedures
• Previous experience in a customer service or administrative role preferred

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Client Services Representative to join one of our top clients for a remote opportunity. This role involves providing support for high-value customers and third-party partners within a fast-paced, customer-focused environment.

Position Overview for the Client Services Representative:

• Support and manage communications with valued customers, brokers, and internal teams to ensure a seamless customer experience.
• Handle routine customer requests, onboarding, and account research following established processes.
• Utilize various systems to research customer accounts and assist with service modifications.
• Build strong relationships by delivering timely, professional resolution and communication.
• Provide feedback to improve departmental procedures and enhance customer satisfaction.

Requirements for the Client Services Representative:

• Excellent oral and written communication skills, including the ability to present effectively to stakeholders.
• Strong problem-solving skills and good judgment to independently resolve issues.
• Proficiency with PC applications, especially intermediate Excel skills for creating and analyzing spreadsheets.
• Thorough knowledge of deregulated market rules and business processes supporting customer accounts.
• Prior customer service experience is preferred.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Senior Accela Administrator to join one of our top clients for an opportunity in Lawrenceville, GA.

This role involves managing and configuring the Accela Automation SaaS system and its modules to support large-scale land management and government projects. The position offers a chance to work with innovative technologies within a mission-driven organization committed to public service.

Position Overview for the Senior Accela Administrator:

• Responsible for administration, management, and configuration of the Accela Automation SaaS platform, including modules like Citizen Access, Mobile Office, and GIS integration.
• Develop and customize applications, forms, workflows, and reports based on business requirements.
• Create scripts and code to extend platform capabilities using JavaScript, .NET, and APIs.
• Support integration of Accela with third-party systems such as GIS, payment gateways, and ERP platforms.
• Provide technical support to both IT teams and end-users, troubleshooting and documentation.

Requirements for the Senior Accela Administrator:

• 3-5 years’ experience in Accela Administration, API integrations, and constructive scripting.
• Strong understanding of application development processes, project management, and system documentation.
• Accela Certification(s) and experience working in government or public-sector environments.
• Knowledge of configuring and maintaining workflows, reports, and GIS integration.
• Excellent customer service skills in face-to-face, telephone, and electronic interactions.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite 

IDR is seeking a Time & Labor Analyst to join one of our top clients. In this role, you will support the administration and optimization of time & labor functionality within a Deltek Costpoint environment, partnering across Payroll, HR, Finance, Operations, and IT to keep processes running smoothly. You’ll play a key part in reducing reliance on institutional knowledge by driving clear documentation, standard operating procedures, and a sustainable knowledge base.

Position Overview for the Time & Labor Analyst:

• Gather business requirements and translate them into system configuration for Deltek Costpoint Time & Labor
• Support entitlement administration, including employee leave and holiday calendar maintenance
• Resolve operational issues through a case management or ticketing platform in collaboration with cross-functional partners
• Maintain and enhance process documentation, standard operating procedures, and knowledge repository content

Requirements for the Time & Labor Analyst:

• 3+ years of Deltek Costpoint Time & Labor experience
• Experience with business requirements gathering and system configuration
• Experience administering leave plans, labor charging, and holiday calendars
• Strong analytical, problem-solving, and documentation skills
• Experience working within case management or ticketing systems

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-Remote

IDR is seeking a Technical Project Manager to join one of our top clients in New York, NY. This role is perfect for individuals who excel in managing complex technology projects and are eager to contribute to a dynamic and collaborative team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

This is a mid-level position, ideally for candidates with 5–10 years of experience looking to continue growing their career in IT project/program management. Position Overview/Responsibilities for the Technical Project Manager:

• Oversee comprehensive IT infrastructure and deployment program plans, working with cabling & networking teams for new builds, refreshes, and construction. 
• Lead a team of project managers through all phases of the technology project lifecycle, including scope development, requirements gathering, and project solution design.
• Oversee project schedules using Microsoft Project or similar tools, manage financial budgets, and ensure effective risk and issue management.
• Facilitate change management and provide regular project status updates to stakeholders.
• Proactively identify and address potential roadblocks, implementing contingency plans to maintain project momentum.

Required Skills for Technical Program Manager:

• 5-10 years of experience in technical program/project management, particularly in large organizations.
• Experience coordinating infrastructure deployments across construction, cabling, and networking teams.
• Proven track record of successful project management, with certifications such as PMP, PRINCE2, Agile, or Six Sigma being advantageous.
• Knowledge with ServiceNow Strategic Portfolio Management (SPM), including Project and Portfolio Management (PPM) and Demand Management, is advantageous. 
• Ability to manage projects from initiation to closure, ensuring alignment with organizational goals.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
• Pay rate will be based on experience; up to $140,000. 

#LI-onsite

IDR is seeking an EDI Developer to join one of our top clients for a remote opportunity. This role involves developing and maintaining EDI solutions within an healthcare project environment, primarily focusing on integrating electronic data interchange processes in a fast-paced setting.

Position Overview for the EDI Developer:

• Develop and support EDI systems to ensure seamless data transmission and integration.
• Collaborate with cross-functional teams to implement EDI solutions aligned with project requirements.
• Troubleshoot and resolve EDI-related issues promptly.
• Optimize existing EDI processes for efficiency and compliance.
• Work closely with technical and business stakeholders to meet project goals.

Requirements for the EDI Developer:

• Strong knowledge of EDI standards and protocols.
• Experience with Java development.
• Familiarity with ITX and Fuse middleware tools.
• Ability to troubleshoot and resolve complex integration issues.
• Proven experience in healthcare or healthcare-related projects.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a DBA to join one of our top clients for a remote opportunity. This role involves managing large-scale PostgreSQL databases within a healthcare-related environment, supporting critical applications, and ensuring high availability and security.

Position Overview for the DBA:

• Manage and optimize large-scale PostgreSQL databases in cloud environments
• Architect, implement, and maintain high-availability solutions using AWS RDS
• Collaborate with application teams to support new features and performance improvements
• Develop backup, recovery, and disaster recovery strategies
• Monitor and enhance database security, performance, and capacity planning

Requirements for the DBA:

• Minimum of 10 years of strong and relevant experience as a PostgreSQL Database Administrator, specifically for large scale applications
• Extensive experience with AWS RDS Postgres, including setup, configuration, and management
• Strong knowledge of PostgreSQL architecture, configuration, and administration
• Minimum of 8 years of hands-on experience developing and reviewing complex PL/pgSQL functions, procedures, and other database objects
• Extensive experience with database performance tuning and optimization techniques

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row