Tyler Carver

IDR is seeking a NICE CXone Support Engineer to join one of our top clients for an opportunity in Knoxville, Tennessee. This role is ideal for professionals with basic to mid-level knowledge of NICE CXone, focusing on support, configuration, and administration within a healthcare environment. The position involves managing auto attendants and providing Level 2 support for NICE CXone configuration and policy management.

Position Overview for the NICE CXone Support Engineer:

• Manage and configure auto attendants in NICE CXone.
• Provide Level 2 support for NICE CXone environment issues.
• Perform configuration management and policy administration tasks.
• Support troubleshooting and resolution of environment issues.
• Collaborate with team members to ensure smooth system operations.

Requirements for the NICE CXone Support Engineer:

• Basic to mid-level knowledge of NICE CXone.
• Experience supporting NICE CXone environments and troubleshooting Level 2 issues.
• Familiarity with configuration management and policy administration within NICE CXone.
• Ability to work onsite in Knoxville, Tennessee, or in a hybrid schedule.
• Strong communication skills and attention to detail.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a 2nd Shift Test Technician to join one of our top clients for an opportunity in Suwanee, Georgia. This role is ideal for individuals with a background in HVAC installation and repair, focusing on laboratory testing of HVAC products within a manufacturing or engineering environment. The company specializes in developing and testing commercial and residential HVAC equipment, emphasizing stability and regular hours without on-call requirements.

Position Overview for the Test Technician:

• Conduct laboratory tests on commercial and residential HVAC products to support product engineering.
• Prepare and modify testing equipment and units as directed by the engineering team.
• Use mechanical, electrical, and troubleshooting skills to set up and maintain testing chambers and related equipment.
• Perform refrigerant charging, recovery, and troubleshooting to ensure testing accuracy.
• Maintain documentation of testing activities and ensure equipment functionality and safety.

Requirements for the Test Technician:

• High school diploma or equivalent required.
• At least 1 year of technical school or other post-secondary training required.
• 1+ years of HVAC installation and repair experience required.
• Brazing skills required.
• EPA Section 608 refrigerant handling certification required.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#Li-Onsite

IDR is seeking a IT Systems Specialist III to join an on-site opportunity in Franklin, TN. This role focuses on supporting cloud infrastructure, virtualization, and system automation within a dynamic infrastructure engineering team. The company operates within the technology and systems management industry, committed to maintaining cutting-edge infrastructure solutions.

Position Overview for the IT Systems Specialist III:

• Responsible for designing, supporting, and automating cloud infrastructure in Azure and/or AWS environments.
• Support production environments, ensuring disaster recovery and business continuity strategies are implemented effectively.
• Collaborate with other technical teams to review infrastructure changes and create detailed deployment documentation.
• Develop automation scripts and tools using PowerShell, Ansible, or similar technologies to improve operational efficiency.
• Maintain up-to-date knowledge of information systems technology and share best practices across the organization.

Requirements for the IT Systems Specialist III:

• At least 7 years of related experience or a Bachelor’s degree in IT systems.
• Strong knowledge and administration of message collaboration systems including Exchange and O365.
• Minimum of 5 years of experience managing Windows Server 2012/2016/2019 and Linux OS.
• Proven scripting expertise leveraging PowerShell or Ansible.
• Hands-on experience administering VMWare ESX (6.0/6.5/6.7/7.0).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking a Change Enablement Manager to join one of our top clients for an opportunity in Livermore, CA. This role is ideal for professionals experienced in process improvement and operational excellence within data center deployment or industrial construction environments. The organization is a leader in infrastructure development, committed to delivering innovative solutions that align with their core values and strategic objectives.

Position Overview for the Change Enablement Manager :

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Lead the creation and continuous refinement of the master RDD Deployment Methodology Playbook.
• Develop, release, and maintain standardized program assets, including Project Charters, RACI Matrices, and Standardized Bid Intake Documents.
• Act as the administrator for the single source of truth for all program artifacts, ensuring strict version control and accessibility.
• Manage the Process Change Request (PCR) lifecycle, evaluating field-suggested improvements and integrating them into the global standard.

Requirements for the Change Enablement Manager :

• A bachelor’s degree in operations management, business administration, or a related technical field.
• 5-7 years of experience in datacenter deployment, hyperscale infrastructure, or complex industrial construction environments.
• Minimum of 3 years dedicated to process improvement, technical writing, or operational excellence roles.
• Expert-level skill in tools like Microsoft Visio, Lucidchart, or Miro.
• Deep understanding of Lean, Six Sigma, Agile, or Total Quality Management (TQM) principles.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Project Controls Manager to join one of our top clients for an opportunity in Shreveport, Louisiana. This role is ideal for experienced professionals in construction management or engineering, particularly those with expertise in large-scale, complex projects within the data center industry. The company specializes in mission-critical facility construction and offers a dynamic environment for growth and leadership.

Position Overview for the Project Controls Manager:

• Lead project and portfolio controls efforts for large-scale, complex projects, ensuring successful delivery within scope, schedule, and budget.
• Manage and coordinate cross-functional teams across multiple geographic locations to maintain consistency and efficiency.
• Oversee data center or mission-critical facility construction projects, providing expert oversight on controls challenges.
• Act as Owner's Representative, ensuring project adherence to client standards and industry best practices.
• Develop and implement comprehensive project control strategies, including cost, schedule, and risk management.

Requirements for the Project Controls Manager:

• Bachelor's degree in business administration, construction management, engineering, or a related field.
• 8-10 years of progressive experience leading project or portfolio controls on large-scale projects.
• Experience managing a cross-functional, geographically dispersed team.
• Proven track record supporting data center or mission-critical facility construction.
• Strong communication and leadership skills with the ability to manage complex project controls challenges.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

$170,000 - 200,000 / year #LI-Remote

IDR is seeking a Senior Project Manager to join one of our top clients for a remote opportunity. This role involves leading the planning, execution, and delivery of complex projects within a dynamic, technology-driven environment. The company is a leader in the IT and technology consulting industry, focusing on innovative solutions and client success.

Position Overview for the Senior Project Manager:

• Lead the planning, execution, and successful delivery of multiple medium-to-large, complex projects from initiation through closure.
• Manage project scope, schedules, budgets, resources, risks, and deliverables to ensure projects remain on time, within budget, and aligned with customer expectations.
• Coordinate cross-functional teams, third-party vendors, and stakeholders to drive project execution and achieve business objectives.
• Proactively identify, mitigate, and resolve project risks and issues while providing regular status updates and escalating critical concerns as needed.
• Maintain accountability for project documentation, reporting, invoicing, client sign-offs, and overall project governance throughout the project lifecycle.
• Mentor and coach Project Managers and Coordinators, driving continuous improvement, project recovery efforts, and best-practice adoption across the organization.

Requirements for the Senior Project Manager:

• Bachelor’s degree preferred. Minimum 7-10 years’ experience in Project Management within the IT industry.
• Proficiency in Microsoft Word, Excel, and Project. PMP certification is a plus.
• Experience with Salesforce is a plus.
• Legally eligible to work in the United States.
• Expert knowledge of project management principles, methodologies, tools, and best practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote

IDR is seeking a Practice Manager (Data Center Project Engineering) to join one of our top clients remotely. This role offers an exciting opportunity to lead data center infrastructure projects and work with a leading organization in the technology and infrastructure industry. The Practice Manager will oversee the execution of enterprise-level data center initiatives, ensuring project success from initiation to completion.

Position Overview for the Practice Manager (Data Center Project Engineering):

• Partner with business leaders, oversee day-to-day enterprise data center infrastructure delivery, and support modernization efforts.
• Lead technical planning and manage field execution for structured cabling, high-density wireless, workplace endpoint hardware, and remote site buildouts.
• Ensure project scope, timelines, budgets, and quality standards are consistently met across initiatives.
• Support pre-sales scoping processes, collaborate with OEMs and vendors, and conduct site readiness assessments.
• Work in a dynamic environment that demands a strategic approach to infrastructure deployment and client satisfaction.

Requirements for the Practice Manager (Data Center Project Engineering):

• Associate or Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience)
• 7+ years of experience in enterprise data center infrastructure delivery
• 3+ years in a project engineering leadership role
• Strong understanding of structured cabling, wireless networking, and workplace IT infrastructure
• Certifications such as BICSI Technician, RCDD, CWNA, or Cisco/Meraki Wireless

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote

IDR is seeking a Supply Chain Analyst to join one of our top clients for a remote opportunity with 25% travel. This role is integral to optimizing supply chain processes within a dynamic industry, focusing on data analysis, forecasting, and strategic improvements to enhance operational efficiency.

Position Overview for the Supply Chain Analyst:

• Lead data analysis, forecasting, and supply chain modeling efforts to identify trends, improve forecasting accuracy, and drive operational efficiency.
• Evaluate and optimize end-to-end supply chain processes, including procurement, inventory management, logistics, and distribution.
• Lead cross-functional initiatives focused on reducing lead times, improving supplier performance, and implementing strategic process improvements.
• Develop, monitor, and analyze key performance indicators (KPIs) to measure supply chain performance and drive corrective actions when needed.
• Conduct root cause analysis and implement innovative solutions to eliminate bottlenecks, reduce costs, and improve overall operational performance.
• Prepare and present strategic recommendations to leadership while leveraging ERP systems, supply chain technologies, and analytical tools to support data-driven decision-making.

Requirements for the Supply Chain Analyst:

• Bachelor’s degree in Supply Chain Management, Logistics, Operations Research, Industrial Engineering, or a related field.
• Exemplary analytical and problem-solving skills, with a track record of deriving actionable insights from complex datasets.
• Proficiency in advance data analysis tools and software, including Excel, Smartsheets, etc.
• Deep knowledge of supply chain principles, practices, and industry trends.
• Familiarity with ERP systems and supply chain management software.

What's in it for you?:

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?:

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

Electrical Engineer

IDR is seeking an Electrical Engineer to join one of our top clients in Huntersville, NC. This role offers a dynamic opportunity to engage in a significant manufacturing building expansion project, focusing on electrical engineering and controls. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Electrical Engineer:

• Lead electrical scope for large capital projects in manufacturing environments.
• Create and modify electrical drawings using AutoCAD / AutoCAD Electrical (hands-on).
• Program and troubleshoot PLCs to support equipment installs, commissioning, and production.
• Support power distribution, cable tray, controls, and field commissioning activities.
• Modify OEM logic and implement safety PLC logic for equipment retrofits and upgrades.
• Engage in construction oversight and contractor management for a large-scale manufacturing expansion project.

Required Skills for Electrical Engineer:

• 3+ years of experience in electrical engineering within manufacturing environments.
• Expertise in managing large capital projects with a focus on electrical scope.
• Proficiency in AutoCAD/AutoCAD Electrical and PLC programming, with Siemens preferred.
• Experience with equipment installations, power distribution, and commissioning.
• Ability to modify OEM logic and implement safety PLC logic, especially for European equipment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite