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Position Summary/Key Responsibilities for Software Engineer III:
What’s in it for you?
Why IDR?
IDR is seeking a Production Coordinator to join one of our top clients. If you are looking for an opportunity to join a great organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Production Coordinator:
Required Skills for Frontend Developer:
2 years of experience in production or similar role
Must meet deadlines
Multitasking and handle priorities
Technology minded
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is seeking a dynamic and dedicated Associate PS Producer to join one of our top clients' team. This role is perfect for someone who has a deep understanding of player support and values the opportunity to work in a variety of broader domains. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Associate PS Producer:
Support the overall preparedness of Global Player Support teams through documentation, escalation management, and alignment.
Collaborate with Subject Matter Experts across the organization, our partners, and all other stakeholders to build and distribute internal content.
Responsible for understanding and improving our Operational and Agent experiences guided by our success measurables.
Develop and maintain expertise in Player Support subject matters to consult with proper stakeholders.
Maintain vigilance of incidents and service degrade and represent Player Support operations and impacted players to appropriate stakeholders to influence prioritization and product development.
Required Skills for Associate PS Producer:
Bachelor Degree or equivalent experience.
Experience in Player/Customer Support strongly preferred.
Strong verbal and written communication skills.
Successful execution of complex projects that span multiple teams.
Agile, project/product management certifications are a plus (CSPO, CSM, PMP etc).
Analytical proficiency with experience making data-driven decisions.
2 years of work experience in project management, operations leadership, customer service leadership, or other similar role.
What’s in it for you?
Competitive compensation package.
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization.
Close-knit and team-oriented culture.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets.
Employee Stock Ownership Program.
Medical, Dental, Vision, and Life Insurance.
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row.
Help Desk Support Specialist
IDR’s largest client is seeking a Help Desk Support Specialist to join their team!
Responsibilities of the Help Desk Support Specialist:
Requirements of the Help Desk Support Specialist:
What’s In It for You?
Why IDR?
Design, develop, implement, and maintain custom system software and purchased systems software, ensuring their optimal performance and functionality.
Maintain and support multiple systems or complex software applications and their associated hardware, producing and updating documentation such as system requirements, designs, and resource inventories.
Provide technical and project leadership, work independently, collaborate across departments, interface with vendor support services, and potentially offer 24/7 on-call support.
Collaborate with senior technical staff to create and evaluate proposals, present alternative approaches, and gain necessary institutional approvals.
IDR is seeking a Lead Technician to join one of our top clients in NYC. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Lead Technician:IDR is seeking a passionate and skilled Linux Engineer to join one of our top clients in Nashville, Tennessee. This role is perfect for someone who thrives in a dynamic, hybrid work environment and has a knack for installing, monitoring, and maintaining Redhat Linux operating systems. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Linux Engineer: - Install, configure, and maintain servers in a Linux environment - Monitor the health of the Linux servers through both automated and manual processes - Design, develop, and implement infrastructure monitoring and reporting tools through scripts such as Splunk and Ansible - Perform server OS maintenance and upgrades - Develop tools to help increase functionality and efficiency of available infrastructure - Maintain software repositories and apply software updates - Maintain documentation for procedures, configurations, and programs Required Skills for Linux Engineer: - 2+ years experience working with Linux operating systems - Strong scripting skills in Bash, Ansible, Python, Ruby, Perl, or a related language - Knowledge of automation technologies - Excellent communication and documentation skills - Experience with Linux servers in virtualized environments - Strong knowledge of Linux scripting languages - Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, Nginx, etc. - Solid understanding of configuration management tools, such as Ansible - Strong problem-solving and analytical skills - Knowledge of databases such as MS SQL, Oracle, or DB2 What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a rowPlaylist Strategy Development: Optimize existing playlists and create new catalog and frontline playlists by implementing targeted strategies to meet or exceed growth, engagement, and retention goals across international markets.
Campaign Management: Direct and co-manage “Always On” centralized ad campaigns in collaboration with UMG media planners and buyers, ensuring alignment with broader marketing strategies and maximizing reach.
Data Analysis and Reporting: Conduct detailed analysis of playlist performance and consumer behavior across different territories, generating insights to educate stakeholders and refine playlisting and marketing strategies.
Cross-Functional Collaboration: Collaborate with internal teams, including UMG Music Strategies, Global Partnerships, and Consumer Marketing, to leverage insights and tools for effective playlist optimization, while managing budgets and recommending best practices for ongoing campaigns.
Experience in Playlist Optimization: Minimum 2-3 years of relevant experience in playlist optimization, data analysis, and executing campaigns focused on streaming growth and user engagement across various platforms.
Analytical Skills: Strong analytical capabilities with a proven track record in interpreting data to inform strategic decisions related to playlist performance and streaming marketing initiatives.
Communication Proficiency: Exceptional communication skills, both written and verbal, with the ability to effectively articulate marketing strategies and performance insights to diverse stakeholders, including internal teams and external partners.
Tech Savvy and Adaptability: Proficiency in using data dashboards and analytics tools, coupled with a good understanding of emerging technologies and market trends relevant to the music streaming industry.
