Maddie Zook

IDR is seeking a Helpdesk Analyst to join one of our top clients for an opportunity in Atlanta, GA. This role involves providing technical support and troubleshooting for end users in a secure, state government environment. The organization is undergoing technological upgrades and offers opportunities for full-time conversion after six months.

Position Overview for the Helpdesk Analyst :

• Provide computer hardware and software support to end users.
• Identify, research, and resolve technical problems related to hardware, software, and network issues.
• Respond promptly to support requests via phone, email, and personnel interactions.
• Document, track, and monitor problems ensuring timely resolution.
• Assist with imaging, configuration, and troubleshooting of Windows 10 and 11 operating systems.

Requirements for the Helpdesk Analyst :

• Experience with Active Directory and VPNs.
• Proficiency in troubleshooting hardware on PCs, laptops, and printers.
• Knowledge of imaging software such as SCCM and experience with Windows 10 and 11.
• Strong customer service skills and eagerness to learn.
• Ability to lift 20-30 lbs regularly and work 100% onsite.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Project Manager IV – Healthcare IT / HRIS Systems to join one of our top clients for an opportunity that is fully remote. This role involves leading large-scale, enterprise healthcare IT and HRIS initiatives within a respected nonprofit health system. The position offers the chance to drive critical projects remotely and make a significant impact on organizational technology transformation.

Position Overview for the Project Manager IV – Healthcare IT / HRIS Systems:

• Leads complex, multi-disciplinary healthcare IT and HRIS projects across enterprise environments.
• Manages multiple large-scale initiatives involving HR systems, workforce management, and operational process redesign.
• Operates independently with expert authority, ensuring strategic alignment and successful project delivery.
• Coordinates cross-functional teams including HR, IT, Finance, and Operations to ensure project success.
• Oversees all phases of project lifecycle—from planning through deployment and adoption—ensuring high standards and stakeholder engagement.

Requirements for the Project Manager IV – Healthcare IT / HRIS Systems:

• Significant experience leading enterprise HRIS, HCM, and WFM implementations, ideally within healthcare environments.
• Hands-on involvement with system configuration, workflow design, integrations, data migration, and deployment.
• Demonstrated ability to manage complex operational and technical interdependencies across large matrixed organizations.
• Strong proficiency in SQL, reporting tools such as Cognos, SSRS, Crystal Reports, and ETL tools like Informatica and SSIS.
• Experience with major HRIS platforms such as UKG Pro, Workday, or PeopleFluent, including data validation and troubleshooting.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI- REMOTE  

Functional Lead Terms: 1 yr contract Target Pay Rate: $77/hr C2C Interview Process: 2 rounds Work schedule details: Remote Location: Anywhere in the US Required Skills:

• Proven experience delivering advanced (Level 2/Level 3) functional support for PeopleSoft Campus Solutions.
• Demonstrated expertise in Student Records, Advising, and Admissions modules.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and assess downstream impacts.
• Deep understanding of system configuration, academic business processes, and regulatory compliance requirements.
• Excellent collaboration skills, with a track record of working effectively across business, IT, and stakeholder groups.
• Strong written and verbal communication skills, including experience developing training and documentation.
• Ability to provide cross-module functional support within PeopleSoft Academic solutions.

Role Overview The Functional Lead for PeopleSoft Campus Solutions (Academics) will provide advanced functional leadership and Level 2/Level 3 support for core academic modules, including Student Records, Advising, and Admissions. This role is responsible for driving issue resolution, process improvements, and best-practice adoption to ensure the system effectively supports academic operations, regulatory compliance, and evolving institutional needs. Key Responsibilities

• Provide advanced (Level 2/Level 3) functional support for PeopleSoft Campus Solutions, with a focus on Student Records, Advising, and Admissions.
• Lead the analysis and resolution of complex functional incidents, including root cause analysis and impact assessment of system changes.
• Partner with business users, IT teams, and key stakeholders to gather requirements, drive consensus, and deliver effective solutions.
• Support and enhance system configuration aligned with academic policies, processes, and regulatory requirements.
• Develop and maintain functional documentation, process flows, and configuration guides.
• Create and deliver end-user training, job aids, and change management materials to support adoption and continuous improvement.
• Provide cross-module functional support as needed and contribute to broader PeopleSoft Campus Solutions initiatives.
• Promote best practices and continuous improvement across academic systems and processes.

Preferred Qualifications

• Broad functional experience across PeopleSoft Campus Solutions academic modules.
• Prior experience serving as a functional lead or subject matter expert in a higher education environment.

 

IDR is seeking an Application Analyst to join one of our top clients in a remote capacity, with a preference for candidates in the West Coast time zone. This role is pivotal in supporting and maintaining our client's Lawson V10 ERP system and associated third-party applications. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Application Analyst:

• Implement and support integrated solutions managed by Information Services.

• Provide expert technical and functional support for Lawson V10 and related systems.

• Troubleshoot and resolve application issues, ensuring system stability through root-cause analysis.

• Collaborate with business stakeholders to translate operational processes into system requirements.

• Create and maintain comprehensive system documentation and training materials.

Required Skills for Application Analyst:

• Hands-on experience with Lawson V10 in an on-prem, DB2, Unix environment.

• Strong understanding of ERP business processes within finance and supply chain.

• Ability to operate independently as a Level 3 analyst while collaborating with a team.

• Advanced troubleshooting and configuration skills in legacy ERP systems.

• Excellent documentation and communication abilities.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Payroll Coordinator to join one of our top clients in Beverly Hills, CA. This role offers a unique opportunity to work in a dynamic healthcare environment, managing high-volume payroll processes. If you are eager to contribute to a growing organization and thrive in a collaborative team culture, we encourage you to apply today!

Position Overview/Responsibilities for the Payroll Coordinator:

• Address and resolve payroll inquiries, escalating complex issues to the Payroll Administrator when necessary.

• Communicate payroll policies and procedures effectively to employees.• Maintain accurate payroll records by entering data into the ADP Payroll system.• Produce and distribute termination and retroactive pay adjustment checks.• Reconcile billing data to calculate biweekly moonlighting payments for the hospitalist group.

Required Skills for Payroll Coordinator:

• High school diploma or GED with at least two years of experience in high-volume payroll processing.

• Proven experience in a healthcare setting, handling payroll for hospitals, clinics, or similar organizations.• Proficiency in using payroll systems such as ADP.• Reliable transportation for special payroll runs conducted onsite.• Valid California Driver's License.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking an Enterprise Work Management Advisor to join one of our top clients for an opportunity in Memphis, TN or remotely. This role involves designing, developing, and maintaining solutions using Microsoft Power Platform tools within a dynamic, innovative environment.  Position Overview for the Enterprise Work Management Advisor: The Enterprise Work Management Advisor plays a critical role in shaping, optimizing, and enabling work management practices across assigned business units. This role serves as a strategic partner—working collaboratively with teams to understand their current state, map existing workflows, identify opportunities for improvement, and guide the adoption of the most effective organizational structures, processes, and tools.   The Advisor will provide coaching and thought leadership to stakeholders at all levels to ensure the successful integration of work?management methodologies, frameworks, and technologies. In close partnership with Technology Delivery Operations, this role will help drive continuous improvement, enhance operational effectiveness, and support technology delivery functions across the enterprise.   Additionally, the Advisor will serve as the lead the Enterprise Work Management Community User Group, fostering shared learning, cross?functional collaboration, and alignment on work?management standards. The position will work closely with the Principal Advisor – Digital Workforce as well as Product Owners responsible for major workflow tools and processes. This role requires a deep understanding of enterprise workflow platforms, strong analytical and facilitation capabilities, and the ability to advise, influence, and communicate effectively across the organization. Enterprise Work Management Advisor:

• 2–5 years of relevant work experience, ideally within work management, process optimization, enterprise tooling, or technology operations.
• Deep expertise with enterprise workflow and collaboration tools; preferred platforms include:
  • Jira
  • Jira Service Management
  • Confluence
  • Smartsheet
  • (Experience with Workfront or ServiceNow also considered valuable)
• Proficiency in multiple delivery and work?management methodologies, such as:
  • Lean
  • Kanban
  • Scrum
  • Project?based work

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote  

IDR is seeking an Insights Analyst II to join one of our top clients in Los Angeles, CA. This role is perfect for those who are passionate about using data to drive strategic decisions and enhance the gaming experience for players worldwide. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Insights Analyst II:

• Collaborate with cross-functional teams to analyze product and business goals, leveraging data to inform strategic decisions.

• Conduct advanced data analysis to guide project prioritization and establish Key Performance Indicators (KPIs).

• Develop and maintain dashboards for tracking product performance and enabling self-service insights.

• Present strategic recommendations and product outcomes to business leaders and decision-makers.

• Design and execute experiments to test performance hypotheses and conduct market research to identify trends and opportunities.

Required Skills for Insights Analyst II:

• Over 5 years of experience in data analytics, business strategy, management consulting, or related fields.

• Expertise in designing and implementing KPI frameworks and experimentation systems in complex environments.

• Proficiency in SQL/Python, Databricks, and Tableau, with the ability to manage complex datasets.

• Applied experience in large-scale data analysis, including statistical methods such as significance testing and clustering.

What's in it for you?

• Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking an IAM Security Administrator to join one of our top clients in Fort Worth, TX. If you are looking for a potential long-term opportunity to work within an ever-growing team-oriented culture, please apply today! Position Overview for the IAM Security Administrator  : This contractor role provides experienced identity and access management support with a strong focus on securing and administering Microsoft Entra ID. The role plays a key part in the migration from Okta to Entra ID, supporting single sign on and multi factor authentication implementations using OIDC, SAML, and OAuth 2.0. Responsibilities include troubleshooting access and identity related issues, performing day to day user and group management, and coordinating with application and business owners to plan, test, and schedule SSO implementations and migrations Key Responsibilities:

• 3+ years of experience performing single sign-on integrations using an Enterprise Identity and Access Management platform (Entra/Okta)
• 2+ years of hands-on experience administering Microsoft Entra
• 2+ years of experience working in customer support role
• Experience supporting identity migrations from Okta to Entra ID or similar platforms

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Hybrid