Carley Shaw

We are looking for a skilled and experienced Director of Data Analytics and Business Intelligence to join one of our top healthcare clients in Austin, TX! If you have a passion for healthcare data within Epic and are looking for an opportunity to work for rapidly growing company in Austin, APPLY TODAY!  Position Overview: The Director of Data Analytics and Business Intelligence leads the development, automation, and enhancement of data reporting systems supporting clinical quality, access, utilization, and financial performance. This role aligns data strategies with the company’s mission to improve community health, delivering actionable insights for strategic and operational decision-making. As the organization’s lead data expert, the DDABI collaborates with stakeholders to create effective dashboards, visualizations, and tools that promote data-driven culture and usability across the company. Top Skills:

• 5+ years in healthcare data analytics and/or business intelligence
• 3+ years in healthcare quality metrics and Epic reporting systems (Clarity, Caboodle)
• Advanced hands on experience with T-SQL and Python
• Certifications: Epic Cogito, Clarity, and/or Caboodle (must meet Epic pre-assessment criteria if certifications are expired)
• High school diploma

Nice to Have:

• Master’s in Public Health, Health Informatics, Data Science, or related field
• Experince migrating from SQL server to Snowflake cloud
• Strong background in population health management and healthcare informatics and data analysis

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid

IDR is seeking a Solution Architect to join one of our top clients for an opportunity in Dallas, TX. This role focuses on the design, deployment, and support of warehouse and distribution technology solutions within a dynamic supply chain environment. The company specializes in logistics and distribution services, leveraging innovative IT solutions to enhance operational efficiency.

Position Overview for the Solution Architect:

• Responsible for managing Warehouse and Distribution applications and supporting end-to-end technology solutions for distribution centers.
• Partners closely with business stakeholders to deliver scalable, stable solutions through design, build, testing, deployment, and production support phases.
• Coordinates with vendors and managed service providers, both on-site and offshore, to ensure timely and effective solution delivery.
• Focuses on supporting SAP modules including MM, IM, WM, SD, and LE-Shipping, with a deep understanding of warehouse and shipping execution.
• Ensures solutions align with operational needs, driving efficiency in warehouse and distribution activities.

Requirements for the Solution Architect:

• Bachelor’s degree in IT or related field.
• 5+ years of experience in SAP ECC and/or SAP S/4HANA 
• Proven experience designing, configuring, and supporting SAP modules such as MM, IM, WM, SD, LE-Shipping.
• Strong knowledge of procurement, inbound execution, inventory management, warehouse bin management, order-to-delivery processes, and delivery processing.
• Ability to lead end-to-end solution delivery and work effectively with cross-functional teams, vendors, and managed service providers.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor’s degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 – 20 other Level 1 Helpdesk Technicians.  Senior managers like to promote from within and this is the first place they look – there is plenty of potential for upward advancement! Required Skills for the IT Helpdesk Support Technician:

• 1+ years of experience within an IT Support role (Network/Hardware)
• Customer-service oriented mindset - Excellent Communication Skills is a must!
• Proficient experience with Microsoft Office 365
• Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
• Bachelor’s Degree

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a Data Analyst to join one of our top clients in Brentwood, TN. This role is perfect for individuals who are passionate about transforming data into actionable insights and are eager to contribute to a dynamic team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Data Analyst :

Develop and maintain SQL queries and stored procedures to manage data from various sources.

Design and enhance Power BI dashboards and reports to visualize key business metrics.

Utilize Python for data wrangling, statistical analysis, and predictive modeling.

Apply statistical techniques to uncover patterns and trends in complex datasets.

Collaborate with stakeholders to deliver data-driven solutions and ensure data quality and integrity.

Required Skills for Data Analyst :

Minimum of 3 years of experience in data analysis.

Bachelor's Degree in data science, statistics, computer science, or a related field.

Proficiency in Tableau, SQL, and Power BI for data visualization and dashboard development.

Strong knowledge of Python for analysis and automation.

Excellent communication skills to present data insights to both technical and non-technical teams.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry-leading organization

Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Commercial Project Coordinator to join one of our top clients for an opportunity in Suwanee, Georgia. This role is ideal for individuals with a background in data entry, project coordination, or order management within a professional environment, supporting daily operational resolutions through effective communication and organization.

Position Overview for the Commercial Project Coordinator:

• Coordinate daily project activities and ensure smooth operations on site.
• Assist with data entry, order management, and process resolution.
• Communicate effectively with team members and stakeholders.
• Support reporting and administrative tasks utilizing MS Office applications.
• Report to the site supervisor while providing extra help to the team.

Requirements for the Commercial Project Coordinator:

• 2 years of experience in Data Entry or project coordination.
• Proficient in MS Office Applications (Excel, PowerPoint, Word, Outlook).
• Experience with SAP or similar order management systems is a plus.
• Strong communication skills, both oral and written.
• Must be onsite in Suwanee 5 days a week.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA paying $18/hr W2. 

Position Overview for the Technical Customer Service Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Onsite

IDR is seeking a SharePoint Analyst to join one of our top clients for an opportunity in Nashville, TN. This role involves working within a leading organization in the technology and collaboration solutions industry, focusing on developing and maintaining SharePoint Online and related Office 365 tools. The position offers the chance to collaborate with various business owners and technical teams to deliver efficient workflow and content management solutions.

Position Overview for the SharePoint Analyst:

• Serve as a Subject Matter Expert in Web Services and Microsoft Office Suite, including SharePoint Online, Teams, Forms, Stream, Power Apps & Flow, Excel, SQL, and Nintex Forms & Workflow.
• Collaborate with business owners to gather requirements for developing workflow forms and applications.
• Develop, test, analyze, and maintain software applications throughout their lifecycle.
• Troubleshoot issues, document root causes, and implement fixes in collaboration with team resources.
• Ensure solutions are functional across devices such as remote, browser, and mobile platforms.

Requirements for the SharePoint Analyst:

• Experience in Office 365 suite of tools, including SharePoint Online, Groups, and Teams.
• Experience with data analysis using Power BI, Excel Pivot Tables, HTML, CSS, and similar tools.
• Ability and willingness to learn and grow within the role.
• Have a can-do attitude.
• Bachelor's degree in Computer Science, plus a minimum of 4 years of job-related experience.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Security Systems Technician to join one of our top clients in Tucker, GA. This role is perfect for individuals with a strong background in physical security, who are eager to lead and supervise a team of technicians on construction sites. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview & Responsibilities for the Security Systems Technician:

• Lead and supervise lower-level technicians on-site, ensuring project progress and providing oversight
• Engage in hands-on work at construction sites, focusing on physical security, AV, and access control systems
• Utilize your expertise in CCTV systems, from design to monitoring and support
• Apply your knowledge of access control and physical security throughout project phases, from initiation to completion
• Maintain a strong presence on-site, ensuring the successful deployment and support of security systems

Required Skills for the Security Systems Technician:

• Minimum of 5 years of professional experience in monitoring and supporting CCTV systems
• Proven experience in access control and physical security, including system-level design and support
• Familiarity with platforms such as CCURE 9000, Lenel S2, Avigilon, and others
• Relevant certifications from large firms in security and access control systems
• Ability to reliably commute to our client's location in Tucker, GA, five days a week

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

#LI-Onsite 

IDR is seeking a dedicated Salesforce Product Owner to join one of our esteemed clients at their location in Dallas, TX. If you are a tech-savvy professional with a knack for problem-solving and a passion for Salesforce Development, we encourage you to apply today! Position Overview/Responsibilities for the Salesforce Product Owner: Our client is seeking a Product Owner (Salesforce) to drive the evolution of our event sales technology ecosystem. This role sits within the Sales Systems team and is responsible for enhancing the Salesforce-powered sales experience through ideation, design, and collaboration with development teams. Required Skills for the Salesforce Product Owner:

• 5+ years of experience as a Salesforce Product Owner / Technical Product Manager, delivering solutions in an Agile environment.
• Strong understanding of sales and marketing processes, including opportunity management, quoting, pricing, and CPQ workflows.
• Hands-on experience with Salesforce configuration and administration.
• Strong knowledge of Salesforce core objects, workflows, reporting, and dashboards.

What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to work with an industry-leading organization - Collaborative and team-oriented culture #LI-Onsite