Victor Ruiz

IDR is seeking a Customer Service Member to join one of our top clients. This is a HYBRID role and a 6-month W2 contract with an opportunity to extend or convert. If you are looking for Customer Service roles with large organizations, please apply today!

 

Position Overview/Responsibilities for the Customer Service Member:

• Answer internal phone calls and provide assistance with sensitive and confidential information
• Assess the nature and urgency of each situation and provide appropriate support and guidance.
• Collaborate with other departments or external agencies to coordinate additional support services as needed.
• Document each interaction accurately and comprehensively in the customer service database

 

Required Skills for the Customer Service Member:

• Great communication skills
• Detail oriented
• Able to handle high tense and potentially emotional situations
• Work through difficult situations
• Ability to multitask (answer emails, messages, phone calls, etc.)
• Time management skills
• Microsoft Excel and Outlook skills

 

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Advance Practice Provider Position: Home Health - Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus + Possible Relocation Monday – Friday (No weekends, no call) Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment • Counsels and educates patients and families about benefits and programs available to help them live healthier lives • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services • Completes all documentation and paperwork in a timely manner • Maintains quality of care standards as defined by the practice • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first • Prescribes medications, orders tests, and collaborates with the patient’s Client physician • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing • Assists patients with enrolling to access educational videos • Participates in the integrated care team meetings • Knowledge of disease diagnosis and prevention • Makes assessments of patients' health status • Develops treatment plans • Implements plans consistent with appropriate plans of care • Follows up and evaluates patients' status • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA) • Current and unrestricted DEA certificate • Ability to work without direct supervision and practice autonomously • Access to transportation, a valid driver's license, and car insurance • Must be proficient with medical instruments and equipment required by the work • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community • Sound understanding of all federal and state regulations including HIPAA and OSHA • 2 or more years of direct patient care required • Managed Care/IPA/Health Plan experience • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance • Paid vacation and holiday time • 401(k) plan with matching contributions (employer match vested 100% from day 1) • Pet Insurance • Company-paid life insurance • FSA & HSA  

IDR is seeking a dynamic and experienced Business Analyst to join one of our top clients in Minneapolis. This role is perfect for someone with a strong background in Wealth Management/Securities Master and a passion for implementing Product Master solutions. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Business Analyst:

• Collaborate closely with Operations teams to align technology solutions with business workflows

• Implement Product Master solutions within the Wealth Management sector

• Manage reference data in compliance with regulatory requirements

• Utilize data governance frameworks, metadata management, and data quality principles

• Analyze data and generate reports as needed

Required Skills for Business Analyst:

• 8+ years of experience as a Business Analyst in Wealth Management/Securities Master

• Proven experience in implementing Product Master solutions

• Comprehensive knowledge of Reference Data (especially, fixed income) in the Wealth Management industry

• Strong analytical skills with experience in data analysis and reporting

• Excellent communication, senior stakeholder management, and interpersonal skills

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and motivated Business Applications Analyst I to join one of our top clients Fully Remote. This role is perfect for individuals with a keen interest in business applications and a desire to work in a collaborative, team-oriented environment. If you are a recent graduate or have up to two years of experience in the field, we encourage you to apply today!

Position Overview/Responsibilities for the Business Applications Analyst I:- Collaborate with stakeholders to document and prioritize business requirements for system enhancements and new capabilities- Analyze current business processes and workflows, identifying areas for improvement and proposing effective solutions- Develop detailed business requirements documents, user stories, use cases, process flow diagrams, and other relevant documentation- Work closely with product owners, program management, developers, end users, and QA to ensure a clear understanding of requirements and to support the successful delivery of projects- Participate in the testing process to ensure that solutions meet the specified requirements and business needs- Assist in the development and execution of OCM plans to ensure smooth adoption of new system features and enhancementsRequired Skills for Business Applications Analyst I:- 0-2 years of experience as a Business Applications Analyst- Bachelor's Degree in a related field- Strong leadership skills and involvement in extracurricular activities such as clubs or volunteer programs- Familiarity with 3DEXPERIENCE PLM Systems, SolidWorks PDM, ARES Office Suite (Excel, Word, PowerPoint, Outlook), and Visio is a plusWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

Compensation Details: $38.97/hr W2

Creative Product Designer 

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Must be local to Atlanta, GA or Charlotte, NC or New York, NY or Jersey City, NJ
• C2C Pay Rate: $72.00

Responsibilities:

• Collaborate with product managers, UX designers, engineers, and marketers to ideate and develop creative concepts for new features and product experiences

• Translate product ideas into visual assets such as concept sketches, mood boards, storyboards, and presentation materials that effectively communicate design intent

• Shape and maintain the visual identity and brand consistency across new product lines

• Contribute to the design of packaging, in-product visuals, UI elements, and marketing collateral for launches

• Participate in brainstorming sessions, design sprints, and user research to help define and refine creative direction

• Stay up to date with emerging design trends, materials, and technologies to ensure forward-thinking innovation

• Clearly visualize and present product concepts to internal stakeholders and external partners, bringing ideas to life through engaging storytelling

Requirements:

• 3–5+ years of experience in product design, creative direction, or visual design roles

• Strong portfolio showcasing concept development, branding, and end-to-end creative execution

• Proficiency in tools such as Figma, Adobe Creative Suite, Sketch, or similar

• Experience working in fast-paced, collaborative environments across multidisciplinary teams

IDR is seeking a Public Safety IT Project Manager to join one of our top clients in Arlington, TX. This person will be leading and managing complex, large-scale IT projects within the Public Safety department. Position Overview: The Public Safety IT Project Manager will be responsible for the replacement of public safety systems to Motorola. The Project Manager will be in charge of replacing body cameras, dashcams, and interview room cameras. The Project Manager will also be leading a radio replacement project. Top Skills:

• 3+ years of experience in managing large technology projects in a public safety background (police, EMS, fire)
• Active PMP (Project Management Professional) certification from PMI (Project Management Institute)

Nice to Have:

• Experience working with Motorola Radio System
• Experience replacing body cameras, dash cameras, & interview room cameras
• Bachelor's degree in Computer Science, Information Technology, Business Administration/Management, Mathematics, or related field.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Video and Graphics Specialist to join one of our top clients in Golden Valley, MN. This role is perfect for a creative professional with a knack for visual storytelling and a strong background in video production, motion graphics, and graphic design. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Video and Graphics Specialist:- Create and edit high-impact video and graphic content for various platforms and purposes- Collaborate with internal teams to develop visually engaging materials- Serve as a master editor of content, organizing and tagging materials in the asset manager- Develop dynamic social media content for platforms like LinkedIn, Facebook, Instagram, and YouTube- Work independently and collaboratively to deliver high-quality visual content aligned with company strategiesRequired Skills for Video and Graphics Specialist:- Bachelor's degree in graphic design, multimedia design, film production, marketing, communications, or related field- Four to six years of experience in video production, motion graphics, and graphic design- Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator, InDesign) and Microsoft Office Suite- Excellent visual storytelling skills, attention to detail, and ability to manage multiple projects and deadlines- Collaborative, creative, and proactive problem-solving skillsWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

Compensation $40-45/hr W2