IDR is seeking a Deployment Technician to join one of our top clients in Atlanta. This role is perfect for a seasoned professional with a strong background in datacenter infrastructure, networking, and cabling, who also possesses excellent communication skills and a team-oriented mindset. If you are looking for an opportunity to join a large organization and work within a growing, team-oriented culture, please apply today!
Position Overview & Responsibilities for the Deployment Technician:IDR is seeking a proactive and detail-oriented Telecom Change Manager to join one of our top clients in Littleton, CO. This is a critical role for a candidate experienced in Change Management, ServiceNow, and ITSM best practices. If you’re passionate about process optimization, incident resolution, and building scalable change frameworks in dynamic environments, we encourage you to apply today!
Position Overview / Responsibilities for the Telecom Change Manager:Lead and support the Change Management team with a focus on wireless network operations.
Drive decision-making for change approvals and actively monitor maintenance activities.
Design, implement, and manage network moratoriums, including work stoppages and change freezes.
Collaborate on the development and approval of ServiceNow processes and CMDB data integrity.
Formulate and implement a robust, scalable Change Management process aligned with ITIL and organizational goals.
Develop and improve scheduling, entry, and approval workflows using ServiceNow and Jira.
Track and report performance metrics across the entire change management ecosystem.
Define and document change success/failure criteria, root cause analysis, and post-incident review procedures.
Build interactive dashboards and reporting tools to support NOC troubleshooting and real-time change tracking.
Perform additional support activities as requested by leadership.
Bachelor’s degree in Electrical or Computer Engineering preferred, or 5+ years of professional experience as a NOC Engineer or Change Engineer in a large enterprise NOC.
5+ years of experience working in a Network Operations Center (NOC) with a focus on Change Management.
2–5+ years of experience in the Wireless industry (3GPP).
Strong understanding of the NOC Operating Model and FCAPS or ITIL frameworks.
Hands-on experience with ServiceNow (CMDB knowledge highly preferred) and Jira for workflow, change, and incident management.
Demonstrated success building change approval structures, moratorium schedules, and change governance in complex environments.
Ability to define and report on key performance metrics and root cause trends.
Strong collaboration skills and the ability to influence cross-functional teams without direct authority.
Excellent verbal and written communication skills.
ITIL certification or equivalent change governance credentials.
Experience building real-time dashboards and reporting for operational tracking.
Telecommunications or broadcast satellite industry experience is a plus.
Competitive compensation package
Full benefits package (Medical, Vision, Dental, and more)
Opportunity to work with an industry-leading telecommunications organization
Dynamic and collaborative team culture
Long-term career potential with a respected national brand
25+ years of proven industry experience in four major markets
Employee Stock Ownership Program (ESOP)
Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® – Client and Talent Award winner for 11 consecutive years
pay transparency: 43/hr
IDR is seeking a dynamic and organized Marketing Assistant to join one of our top clients in El Segundo, CA. This role offers an exciting opportunity to provide essential support to a Gynecology Marketing Team, coordinating internal and external communications, managing events, and assisting with marketing operations. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Marketing Assistant:
Manage and organize all communications between internal departments, external customers, and vendor partners.
Maintain and update the Gynecology Selling site, ensuring accuracy and relevance of all posted content.
Coordinate logistics for events, workshops, and major conventions.
Oversee all aspects of hysteroscopy course management.
Assist with planning and execution of internal Gynecology sales training programs and onboarding of new hires.
Support product launches by assisting with validation, forecast support, documentation, and coordination with cross-functional teams.
Required Skills for Marketing Assistant:
A minimum of 2 years of experience as an assistant, preferably in a sales or marketing environment.
Exceptional organizational skills and the ability to multi-task.
Bachelor's degree is required.
Experience in event management and operations support is highly desirable.
Knowledge of Sales Force & SAP for generating reports and analyzing sales history.
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is seeking a dynamic and innovative ServiceNow Architect to join one of our esteemed clients. This role offers an exciting opportunity to architect and design a custom ServiceNow application. If you are passionate about creating user-centric, automated workflows and looking for an opportunity to join a large, growing organization with a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the ServiceNow Architect:Architect and design a custom ServiceNow application
Lead the development of an intuitive intake and approval interface, emphasizing human-centered design
Collaborate with stakeholders to define and implement intelligent automation workflows
This is a part-time contract role for a period of 5+ months, with the possibility of extension or conversion depending on performance
5+ years of experience with ServiceNow platform development, including App Engine and Service Portal
Proven experience in an architect role for custom application design and deployment
Strong understanding of user experience design principles and the ability to translate complex requirements into usable, business-friendly solutions
Experience with third-party integrations
Ability to drive solution architecture discussions and document scalable design patterns across teams
Certifications: Certified Application Developer (CAD), Certified Implementation Specialist - CSM or ITSM
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row