Alexa Carter

IDR is seeking a Staff Accountant to join one of our top clients for an opportunity in Brentwood, Tennessee. This role supports the financial operations within a retail environment, focusing on ensuring accurate financial reporting and adherence to accounting standards.

Position Overview for the Staff Accountant:

• Responsible for applying accounting techniques and standard practices to record financial transactions supporting the complete and accurate financial close cycle.
• Prepare standard and specialized journal entries and financial reports according to GAAP or other regulatory requirements.
• Compile and analyze financial information to ensure accuracy in general ledger accounts.
• Establish, maintain, and coordinate the implementation of accounting and control procedures.
• Respond to inquiries from team members and store/distribution center personnel regarding journal entries and financial reports.

Requirements for the Staff Accountant:

• 0-2 years of general accounting experience.
• Bachelor’s degree in Accounting or related field.
• Proficiency in Microsoft Excel; experience with SAP, BlackLine, or other ERP systems preferred.
• Strong attention to detail and ability to meet deadlines.
• Interest in obtaining CPA certification is a plus.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#li-hybrid

IDR is seeking a Quality Assurance Lead to join one of our top clients for a remote opportunity.

This role is ideal for a seasoned professional with a background in quality assurance within contact centers or customer service environments. The company specializes in operational excellence, focusing on delivering high-quality communication and operational workflows across multiple channels.

Position Overview for the Quality Assurance Lead:

• Lead and manage a team of QA Analysts, providing day-to-day oversight, coaching, performance management, and guidance.
• Develop, implement, and maintain a comprehensive Quality Assurance Plan, including quality standards, evaluation criteria, sampling methodologies, review schedules, calibration processes, and reporting requirements.
• Oversee quality evaluations across multiple communication channels, including inbound/outbound calls, chats, emails, document processing, application processing, and related operational workflows.
• Design and maintain QA scorecards, evaluation methodologies, and quality monitoring processes to ensure consistency and accuracy.
• Conduct and facilitate regular calibration sessions to ensure consistent scoring and evaluation standards across QA team members.

Requirements for the Quality Assurance Lead:

• 7+ years of Quality Assurance experience within a contact center, customer service, or operations environment.
• 3+ years of experience leading QA teams, including direct supervision and management of QA Analysts.
• Demonstrated experience designing, implementing, and managing QA programs, frameworks, scorecards, and governance processes.
• Experience developing and executing comprehensive Quality Assurance Plans, including evaluation criteria, review frequency, calibration, remediation, and reporting.
• Hands-on experience conducting quality evaluations across calls, chats, emails, and operational or back-office workflows.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a HR Operations Specialist to join one of our top clients for a remote opportunity. In this role, you’ll support contingent workforce operations by coordinating sourcing, onboarding, and end-to-end contractor lifecycle processes within a professional services environment. The ideal candidate is highly detail-oriented, comfortable engaging senior stakeholders, and experienced ensuring process compliance and documentation standards.

Position Overview for the HR Operations Specialist:

• Support end-to-end contingent workforce management activities, including onboarding and engagement processes
• Partner with cross-functional stakeholders (e.g., project teams, legal, finance) to support contractor requests and documentation needs
• Assist with creating and maintaining standardized processes for contractor lifecycle management and SOW-related workflows
• Review and help ensure contractor-related documentation aligns with compliance and audit expectations

Requirements for the HR Operations Specialist:

• 6+ years of hands-on experience with SAP Fieldglass supporting contingent workforce processes
• Strong knowledge of contractor lifecycle management (intake, onboarding, extensions, offboarding) in a structured environment
• Experience supporting SOW and/or staff augmentation workflows and coordinating across multiple stakeholders
• Demonstrated ability to identify compliance risks and maintain accurate records for audits and reporting
• Excellent communication skills with experience interacting with senior leaders and specialized contract talent

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

If this looks good, leave a thumbs up; if you wanted a different emphasis (e.g., more Fieldglass detail vs. stakeholder/contract language), leave a thumbs-down comment and tell me what to adjust.

IDR is seeking a IBM API Connect Lead to join one of our top clients for an opportunity in Lansing, MI.

This role involves leading the design, development, and support of enterprise API solutions within a hybrid environment. The position offers an exciting chance to work on scalable and secure API architecture in a healthcare-related organization.

Position Overview for the IBM API Connect Lead:

• Lead the design, development, implementation, and ongoing support of enterprise API and integration solutions.
• Drive the end-to-end API lifecycle, from requirements gathering and technical design through deployment and support.
• Design and build scalable, secure, reusable REST and SOAP APIs/services.
• Collaborate with cross-functional teams to troubleshoot complex issues and improve platform performance.
• Ensure solutions adhere to enterprise standards, security protocols, and industry best practices.

Requirements for the IBM API Connect Lead:

• 10+ years of experience in enterprise integration and/or API development.
• 5+ years of hands-on IBM API Connect (APIC) experience.
• Strong hands-on experience with REST and SOAP web services.
• Strong understanding of API security, including OAuth 2.0, OpenID Connect, JWT, and TLS.
• Experience with JSON, XML, and XSLT.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Senior Network Engineer – WAN/LAN to join one of our top clients for an opportunity in Knoxville, Tennessee.

This role is centered around deploying, managing, and evolving enterprise wired and wireless networks within a university setting, supporting large-scale campus infrastructure. The organization works within the higher education sector, focusing on cutting-edge networking solutions to support academic and administrative functions.

Position Overview for the Senior Network Engineer – WAN/LAN:

• This senior-level networking expert will deploy, manage, and improve wired and wireless network solutions across a campus enterprise architecture.
• Responsible for leading large-scale network projects, upgrades, and implementations independently with minimal oversight.
• Supports network operations by providing expert-level troubleshooting, planning, and documentation.
• Participates in on-call rotations to ensure network reliability outside of regular hours.
• Researches and applies new networking technologies to enhance university systems.

Requirements for the Senior Network Engineer – WAN/LAN:

• Associate degree in a related field.
• Six (6) years of direct industry-related experience in network administration and/or network engineering.
• Intermediate working knowledge of networking concepts: WAN/LAN, DNS/DHCP, Layer 3/2, TCP/IP, Wi-Fi, firewalls, and security policies such as access control lists.
• Ability to glean network requirements from users, technical and conceptual drawings.
• Proven experience in the planning and execution of large-scale network infrastructure deployments.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA paying $18/hr W2. 

Position Overview for the Technical Customer Service Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Onsite

IDR is seeking a Data Engineer to join one of our top clients for a remote contract opportunity (California preferred). This role is ideal for a senior Data Engineer who can build and optimize modern data pipelines across multiple ETL/data ecosystems and partner closely with technical and business stakeholders to deliver reliable data products.

Position Overview for the Data Engineer:

• Design, build, and maintain scalable data pipelines and ETL/ELT workflows across modern data platforms
• Develop and optimize solutions using tools such as Spark, PySpark, Databricks, Snowflake, SQL, Informatica, and/or Palantir Foundry
• Partner with stakeholders to understand requirements and translate needs into durable datasets and data products
• Apply software engineering best practices including unit testing, CI/CD, and source control
• Contribute to platform modernization and continuous improvement (cloud-native data platform experience is a plus)
• Support/guide development teams; leadership experience is a plus
• (Nice to have) Contribute to Generative AI initiatives (LLMs, RAG, agentic workflows) and/or geospatial analytics use cases

Requirements for the Data Engineer:

• BA/BS in Computer Science, MIS, or related field (or equivalent experience)
• 7+ years of experience in data engineering / ETL ecosystems (e.g., Palantir Foundry, Spark/PySpark, Databricks, Snowflake, SQL, Informatica)
• Proven experience working across multiple data engineering/ETL ecosystems
• Knowledge of software engineering principles such as unit testing, CI/CD, and source control (preferred)
• (Preferred) Cloud-native data platform experience
• (Preferred) Generative AI experience (LLMs, RAG, agentic workflows)
• (Preferred) Geospatial/spatial analytics experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

$75-$81/hr #LI-REMOTE

IDR is seeking an AI Engineer to join one of our top clients for a remote opportunity. This role focuses on developing and implementing advanced AI solutions within a leading organization in the technology industry.

Position Overview for the AI Engineer:

• Responsible for designing, building, and deploying multi-agent AI systems utilizing AWS Bedrock AgentCore with hands-on experience in production environments.
• Lead the development of RAG pipelines, including chunking, embeddings, vector indexing, retrieval tuning, and reranking using modern vector database strategies.
• Build and review backend services in Python (FastAPI/Flask) that expose AI capabilities, ensuring robust software engineering principles.
• Manage Infrastructure as Code on AWS with Terraform, deploying services like Lambda, API Gateway, IAM, VPC, and CloudWatch.
• Enforce integration standards and security protocols, including MCP standards, audit logging, and evaluation frameworks for monitoring AI model performance.

Requirements for the AI Engineer:

• 6+ years of experience in AI Engineering, with at least 3+ years in production GenAI environments.
• Proven expertise with AWS Bedrock AgentCore, including Runtime, Gateway, Memory, and Identity components.
• Extensive experience designing and building multi-step workflows using LangGraph, LangChain, CrewAI, or Strands.
• Proficiency in Python backend development, focusing on building scalable production services.
• Strong knowledge of Infrastructure as Code practices on AWS, including Terraform and related services.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

$65-$72/hr #LI-HYBRID

IDR is seeking a Java Developer to join one of our top clients for an onsite opportunity in Columbus, OH. This role involves developing modern enterprise applications within a financial services environment, utilizing Java, React.js, Camunda, and cloud-native technologies to deliver innovative solutions. The position offers a chance to work with a leading organization committed to cutting-edge technology and enterprise-level project execution.

Position Overview for the Java Developer :

• Seeking a hands-on Full Stack Java Developer with strong experience across Java, React.js, and Camunda workflow development.
• Responsible for developing modern enterprise applications using Spring Boot and microservices within an AWS and containerized environment.
• Candidates should also have experience leveraging AI throughout the software development lifecycle (SDLC).
• The role requires working onsite 5 days/week in Columbus, OH.

Requirements for the Java Developer :

• Strong hands-on Java development
• Full Stack Java development experience
• React.js
• Camunda workflow development
• Spring Boot, Microservices architecture

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite