IDR, Inc.

IDR is seeking a CRM Campaign Specialist to join one of our top clients for a remote opportunity. In this role, you will build, QA, and deploy email and push notification campaigns while partnering closely with marketing, product, and publishing stakeholders. This is a great opportunity to support high-impact lifecycle and campaign marketing initiatives within a fast-paced digital entertainment/gaming environment.

Position Overview for the CRM Campaign Specialist:

• Create, implement, QA, and manage the delivery of email and push notification campaigns and journeys
• Build and refine audience segmentation to support targeted lifecycle and campaign communications
• Partner with cross-functional teams (marketing, product, publishing, creative, localization) to plan and execute campaigns end-to-end
• Consolidate campaign reporting, analyze performance, and translate results into actionable optimization recommendations
• Support experimentation and A/B testing to improve engagement and player/customer outcomes while maintaining privacy compliance

Requirements for the CRM Campaign Specialist:

• 3+ years of hands-on experience executing CRM and email marketing campaigns in tools such as Salesforce Marketing Cloud, Iterable, Braze, or SendGrid
• Proven track record of measurable impact from CRM/email/push campaigns you directly owned or led
• Strong understanding of A/B testing, experimentation, and campaign optimization best practices
• Demonstrated ability to collaborate effectively with cross-functional partners and manage timelines across multiple stakeholders
• Ability to troubleshoot and QA campaign builds (including template/content issues) to ensure accurate targeting, rendering, and deployment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Specialty Physician Coder to join one of our top clients for a remote opportunity. This role involves working within a healthcare setting focused on specialty physician coding, ensuring accurate and compliant coding practices to support revenue cycle management. The organization is a leader in the healthcare industry, committed to quality and compliance in clinical documentation and billing.

Position Overview for the Specialty Physician Coder:

• Review specialty coding and billing across physician office, hospital, and surgical settings.
• Assign and validate ICD-10-CM, CPT, and HCPCS codes based on clinical documentation.
• Review procedure reports, charge edits, missing charges, and denial trends.
• Partner with physicians on coding accuracy, compliance, and reimbursement.
• Support coding quality and revenue cycle initiatives.

Requirements for the Specialty Physician Coder:

• 3+ years of professional medical coding experience.
• 1+ year of specialty physician coding experience.
• CPC or CCS certification.
• Epic experience.
• Strong knowledge of ICD-10-CM, CPT, and HCPCS.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a PMO Analyst to join one of our top clients for an opportunity in Des Moines, IA. This role involves supporting large-scale projects within a government or health and human services organization, ensuring project coordination, risk management, and effective communication across teams.

Position Overview for the PMO Analyst:

• Provide direct support to the PMO Manager following project processes and quality standards
• Assist with onboarding, staff management, and schedule coordination using tools like Microsoft Project
• Manage RAID items, including risks, action items, decisions, and issues for large technology projects
• Conduct quality reviews of deliverables and work products
• Work proactively to identify project risks and track mitigation efforts

Requirements for the PMO Analyst:

• Prior relevant experience of at least 3 years with large organizations/projects with multiple projects and teams
• Bachelor’s degree required
• Advanced understanding of system development lifecycle (SDLC) activities and phases including with hybrid-agile methodology
• Resume must indicate candidate is local to Des Moines, IA area or willing to relocate to Des Moines, IA for the position
• Must have the ability to be on-site in local/client offices when requested weekly

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Software QA to join one of our top clients for an onsite opportunity in Memphis, TN. This role involves ensuring the quality and reliability of software products within a dynamic industry. You'll participate throughout the entire software development lifecycle, developing and executing comprehensive test strategies to uphold high standards.

Position Overview for the Software QA:

• Analyze business and technical requirements to develop detailed test plans.
• Design and execute various types of tests including functional, API, integration, regression, and end-to-end.
• Document results, investigate defects, and communicate quality risks across teams.
• Improve test coverage and automation processes independently.
• Support release-readiness decisions and contribute to continuous quality improvement initiatives.

Requirements for the Software QA:

• Experience in developing comprehensive test strategies based on requirements.
• Proven ability to design and execute automated and manual tests.
• Strong defect investigation and reporting skills using logs and payloads.
• Knowledge of risk-based testing methodologies.
• Ability to work independently, prioritize tasks, and collaborate effectively.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Holiday Specialist to join one of our top clients for an opportunity in Nashville, TN. This seasonal role involves hands-on tasks related to creating festive displays and decorating for various commercial settings during the holiday season. The position offers a chance to work within a dynamic environment focused on holiday preparation and installation.

Position Overview for the Holiday Specialist:

• Responsible for producing, preparing, and installing holiday displays such as trees, garland, wreaths, and other décor.
• Assist with inventory management and warehouse organization to ensure timely execution of holiday-related tasks.
• Work on-site at customer locations and in warehouse facilities, assisting with decorating commercial spaces.
• Flexibility required during peak holiday season, with potential for longer hours, including nights, overnights, and weekends.
• Support refurbishing and assembling holiday orders to meet specifications and ensure quality.

Requirements for the Holiday Specialist:

• Verbal and written communication skills, attention to detail, and ability to manage one’s time.
• Ability to work on ladders and scissor lifts.
• Ability to lift 50-75 pounds regularly.
• Willingness to adapt to changing schedules during the holiday season.
• Previous hands-on or holiday decoration experience preferred but not required.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a IT Support Technician II to join one of our top clients for an onsite opportunity in Englewood, Colorado. This role involves providing remote support to end users, troubleshooting hardware and software issues, and maintaining high customer satisfaction in a highly regulated environment. The organization is a leader in government and defense sectors, focusing on delivering reliable and compliant IT support services.

Position Overview for the IT Support Technician II:

• Deliver remote technical support to employees at a government-focused organization.
• Manage and resolve Tier 1–2 issues using ServiceNow ticketing system, ZScaler, and Azure.
• Collaborate with team members and share knowledge to improve support processes.
• Assist in troubleshooting hardware, network, and peripheral issues in a regulated environment.
• Ensure high customer satisfaction through effective communication and technical solutions.

Requirements for the IT Support Technician II:

• Customer/solution ownership, an overall drive for excellence.
• Remote support experience.
• Preferred skills with ServiceNow, ZScaler, and Azure.
• Written and verbal communication skills with end users.
• Demonstrate a customer care philosophy that ensures a high level of customer satisfaction.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $31.03/hr W2

IDR is seeking a Full Stack Engineer to join one of our top clients for an opportunity in Memphis, TN. This role involves building, implementing, maintaining, and operating innovative technology solutions within a dynamic team focused on emerging tech and digital transformation initiatives.

Position Overview for the Full Stack Engineer:

• Responsible for designing, developing, and deploying software solutions that align with business objectives and technology strategy.
• Collaborates with cross-functional teams including web engineers, QA, and product managers to ensure seamless delivery.
• Explores and prototypes emerging technologies, facilitating rapid adoption and validation of innovative ideas.
• Develops technical documentation and translates business requirements into detailed technical designs.
• Provides thought leadership around technology trends, contributing to strategic planning and process improvements.

Requirements for the Full Stack Engineer:

• Proficiency with Java, Spring Boot, and cloud-native platforms such as AWS and Kafka
• Experience with HTML, JavaScript, ReactJS, React Native, NodeJS, and Python
• Knowledge of modern databases (SQL), JSON, and protocols including TLS, REST, and Web Sockets
• Skills in Shell Scripting, Systems Administration, and Containerization technologies
• Familiarity with CI/CD, automated testing, DevOps, and Agile methodologies

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Project Office Administrator to join one of our top clients for an opportunity in Des Moines, IA. This role supports large organizations by managing administrative and project coordination tasks within a dynamic environment. The company operates within the public sector, focusing on state government projects and initiatives.

Position Overview for the Project Office Administrator:

• Manage staff administration activities, including onboarding, offboarding, staff tracking, access coordination, and hardware procurement as needed.
• Perform day-to-day office administration, including filing, report and presentation preparation, meeting setup, mail support, and supply replenishment.
• Provide real-time scheduling support by booking appointments, coordinating calendars, resolving conflicts, and supporting effective use of meeting and workspace capacity.
• Maintain accurate inventories of office supplies, staff equipment, and other workplace needs; coordinate procurement and replenishment with vendors and internal stakeholders.
• Organize and coordinate project meetings, events, and related logistics, including room setup, catering, audiovisual needs, vendor coordination, day-of execution, and issue resolution.

Requirements for the Project Office Administrator:

• At least two years of relevant experience supporting large organizations with multiple projects and teams.
• Strong collaboration, customer service, organization, prioritization, planning, and general administrative skills.
• Demonstrated attention to detail and ability to manage multiple tasks in parallel.
• Strong verbal and written communication skills, with a polite and professional approach across phone, email, mail, and in-person interactions.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint, along with strong typing and general computer skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.