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IDR, Inc.

4.77
from 3246 reviews
 
Job
Back Office Engineer
Franklin, Tennessee, United States
CONTRACT TO HIRE
TERMS: contract to hire
START DATE: 5/27/25

IDR is partnering with our local client to hire a Back Office Engineer for a fully remote, contract-to-hire role. This position is part of a newly reorganized team structure that offers a defined career progression path through a tiered support model. Serving in a Tier 1 capacity, this engineer will support daily operations and ensure backend systems are stable, efficient, and scalable to meet evolving business demands.

 

Responsibilities for the Back Office Engineer:

  • Offer hands-on technical expertise to maintain a stable and scalable enterprise infrastructure.
  • Monitor and support backend systems to ensure consistent and reliable operations.
  • Address system issues and implement solutions that enhance business continuity and performance.
  • Continuously improve backend infrastructure to support growth and efficiency.
  • Leverage engineering best practices to improve system design and automate workflows.
  • Adhere to change management procedures, including peer review processes, to limit system disruptions.
  • Contribute to automation efforts that decrease reliance on manual processes.
  • Support patching tools to enhance compliance and minimize patch-related issues.
  • Strengthen device security by applying manual controls in areas where automation lacks coverage.
  • Maintain compliance through regular updates and patching of Microsoft server images.
  • Work closely with external vendors to ensure backend technology solutions meet business objectives.

 

Qualifications for the Back Office Engineer:

  • Comfortable working in a fast-paced, agile, and collaborative technical team.
  • Proficient in scripting or development using Python.
  • Strong familiarity with Microsoft-based environments.
  • Some exposure to or understanding of cybersecurity practices.

 

What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

 

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row