Franklin, Tennessee, United States
IDR is partnering with our local client to hire a Back Office Engineer for a fully remote, contract-to-hire role. This position is part of a newly reorganized team structure that offers a defined career progression path through a tiered support model. Serving in a Tier 1 capacity, this engineer will support daily operations and ensure backend systems are stable, efficient, and scalable to meet evolving business demands.
Responsibilities for the Back Office Engineer:
- Offer hands-on technical expertise to maintain a stable and scalable enterprise infrastructure.
- Monitor and support backend systems to ensure consistent and reliable operations.
- Address system issues and implement solutions that enhance business continuity and performance.
- Continuously improve backend infrastructure to support growth and efficiency.
- Leverage engineering best practices to improve system design and automate workflows.
- Adhere to change management procedures, including peer review processes, to limit system disruptions.
- Contribute to automation efforts that decrease reliance on manual processes.
- Support patching tools to enhance compliance and minimize patch-related issues.
- Strengthen device security by applying manual controls in areas where automation lacks coverage.
- Maintain compliance through regular updates and patching of Microsoft server images.
- Work closely with external vendors to ensure backend technology solutions meet business objectives.
Qualifications for the Back Office Engineer:
- Comfortable working in a fast-paced, agile, and collaborative technical team.
- Proficient in scripting or development using Python.
- Strong familiarity with Microsoft-based environments.
- Some exposure to or understanding of cybersecurity practices.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row