HealthCare Support Staffing

Pharmacy Member Services Specialist – CPhT – Montvale, NJ HealthCare Support is seeking a strategic, client-focused Pharmacy Member Services Specialist – CPhT to join a growing PBM organization. In this role, you’ll provide administrative oversight and case management support. You will ensure timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. Schedule

• Monday–Friday, 8:30 AM–5:00 PM

Compensation

•  $50,890 - $63,612 | $24.50–$30.60/hour

Benefits

• Medical, dental, and vision insurance
• Multiple medical plan options, including HSA-eligible plans
• Benefits effective the 1st of the month following hire
• 401(k) company match: 50% of the first 4% contributed
• 100% immediate vesting
• Paid Time Off
• Tuition reimbursement
• Short-term and long-term disability
• Basic Life & AD&D insurance at 2x salary
• FSA and HSA options

Daily Responsibilities : 

• Manage assigned member cases using the population health management system, ensuring timely completion and accuracy
• Serve as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issues
• Provide high-quality, consistent, and empathetic support to members
• Support concierge-level services and assist with member-focused projects under pharmacist supervision

Required Qualifications:

• Active Pharmacy Technician Certification CPhT
• 2+ years of experience in PBM, MTM call center environment OR 4+ years of hospital/retail pharmacy

Ready to take the next step? Click Apply Now for immediate consideration or email your resume or connect directly:

• Call: 407-848-1452
• Schedule a time to connect: https://calendly.com/nrhcs
• Email: [email protected]

  Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.  

At HealthCare Support, we specialize in offering healthcare professionals a seamless, red-carpet experience throughout their travel journey. Whether you're a nurse, therapist, or allied health professional, we're dedicated to matching you with top-rated facilities nationwide to help you take the next step in your career. With 20 years of industry experience and strong relationships with respected organizations across all 50 states, we offer opportunities at leading health systems, hospitals, specialty clinics, and post-acute facilities. Thanks to our direct client partnerships and national MSP programs, you'll have the flexibility to work where you want and go wherever your adventure takes you. Partner with HealthCare Support and experience a travel career where you can count on us every step of the way. Your next opportunity is waiting—let us connect you to the adventure of a lifetime!

At HealthCare Support, we specialize in offering healthcare professionals a seamless, red-carpet experience throughout their travel journey. Whether you're a nurse, therapist, or allied health professional, we're dedicated to matching you with top-rated facilities nationwide to help you take the next step in your career. With 20 years of industry experience and strong relationships with respected organizations across all 50 states, we offer opportunities at leading health systems, hospitals, specialty clinics, and post-acute facilities. Thanks to our direct client partnerships and national MSP programs, you'll have the flexibility to work where you want and go wherever your adventure takes you. Partner with HealthCare Support and experience a travel career where you can count on us every step of the way. Your next opportunity is waiting—let us connect you to the adventure of a lifetime!

At HealthCare Support, we specialize in offering healthcare professionals a seamless, red-carpet experience throughout their travel journey. Whether you're a nurse, therapist, or allied health professional, we're dedicated to matching you with top-rated facilities nationwide to help you take the next step in your career. With 20 years of industry experience and strong relationships with respected organizations across all 50 states, we offer opportunities at leading health systems, hospitals, specialty clinics, and post-acute facilities. Thanks to our direct client partnerships and national MSP programs, you'll have the flexibility to work where you want and go wherever your adventure takes you. Partner with HealthCare Support and experience a travel career where you can count on us every step of the way. Your next opportunity is waiting—let us connect you to the adventure of a lifetime!