Jourdan Miller

IDR is seeking a HR Generalist to join one of our top clients for an opportunity in Boston, MA . In this role, you will provide day-to-day administrative and operational support to the HR team while helping execute employee lifecycle activities and core HR processes. This is an exciting chance to contribute within a fast-paced, industry-leading organization while partnering cross-functionally to keep HR initiatives running smoothly. Position Overview for the HR Generalist:

• Provide administrative and operational support to the HR team and HR Business Partners across day-to-day HR activities.
• Support employee lifecycle processes including promotions, transfers, organizational changes, and offboarding.
• Maintain accurate HR documentation, employee records, and data integrity through audits and reporting support.
• Coordinate HR communications, meetings, and follow-up actions, ensuring timely completion of deliverables.
• Partner with Payroll, HR Operations, Talent Acquisition, Finance, and IT to support and improve HR processes.

Requirements for the HR Generalist :

• 3 + years of HR experience in an HR coordinator, HR generalist, or HR operations role
• Solid understanding of core HR processes (onboarding, employee changes, offboarding, performance cycles, compensation/Benefits)
• Experience working with Workday – creating Workday tickets
• Strong proficiency in Microsoft Office – Excel. Attention to detail and a high level of accuracy in data and documentation
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Onsite Endoscopic Specialist to join one of our top clients for an opportunity in Chattanooga, TN. This role is focused on providing on-site technical support and maintenance for advanced medical devices in a hospital setting. The organization is a leader in medical equipment services, dedicated to enhancing surgical and patient care through innovative solutions.

Position Overview for the Onsite Endoscopic Specialist:

• Provide face-to-face support to clinical staff in operating rooms, sterile processing, and biomedical departments.
• Perform daily maintenance, troubleshooting, and management of  devices, including video equipment and hand instruments.
• Ensure instruments and devices are in perfect working condition, documenting their functionality and managing repair and replacement needs.
• Conduct training sessions for staff on device operation, troubleshooting, and maintenance best practices.
• Identify workflow improvements to increase efficiency and reduce repair costs, supporting operational excellence.

Requirements for the Onsite Endoscopic Specialist:

• Desire to go into medical sales (No previous experience required) 
• Strong troubleshooting and preventative maintenance skills for complex medical equipment.
• Excellent communication and training abilities to educate clinical staff.
• Ability to work onsite Monday – Friday, 7:30 am – 4 pm, in a hospital environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Head of Growth Marketing to join one of our top clients for a 100% Remote Direct-Hire opportunity! This role is focused on leading growth initiatives within a high-growth organization that operates multiple direct response brands. The position offers the chance to own and drive the company's growth strategies, overseeing a team and managing key performance outcomes.

Position Overview for the Head of Growth Marketing:

• Lead the development and execution of comprehensive growth strategies across various marketing channels.
• Manage the growth P&L, setting targets and measuring performance to optimize ROI.
• Oversee and mentor a team of media buyers, strategists, and creative resources to execute innovative campaigns.
• Develop and improve creative, offers, and funnel strategies to maximize customer acquisition and lifetime value.
• Collaborate with executive leadership to align marketing efforts with overall company goals.

Requirements for the Head of Growth Marketing:

• 5+ years of experience owning full funnel growth, including P&L management.
• Expertise in managing Meta paid media spend with hands-on experience across Facebook and Instagram ads.
• Proven track record of creating, testing, and scaling multi-channel marketing campaigns.
• Strong leadership skills with experience mentoring and managing a team of marketing professionals.
• Ability to analyze data and optimize campaigns and landing pages based on performance metrics.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

#LI-Remote

IDR is seeking a Technical Solution Architect to join one of our top clients for an opportunity in Nashville, Tennessee. This role involves leading platform selection and designing integration solutions for enterprise systems within a growing organization. It offers the chance to work closely with leadership and technical teams to develop pragmatic and scalable architecture solutions.

Position Overview for the Technical Solution Architect:

• Lead solution architecture for key enterprise initiatives such as accounting, HR, learning, and operations systems.
• Drive platform evaluation, selection, requirements gathering, and vendor comparison.
• Design integration architectures that enable the core platform to interact seamlessly with other systems retained at member firms.
• Create architecture artifacts, including system diagrams, data flow models, and decision support materials.
• Collaborate with executives and functional leaders to translate business needs into effective technical solutions.

Requirements for the Technical Solution Architect:

• Typically 7–15 years of experience across software engineering, system integration, and architecture roles.
• Experience supporting technology within a law firm, Alternative Legal Service Provider (ALSP), legal MSO, or legal services organization is required.
• Demonstrated experience designing real system integrations, not just conceptual diagrams.
• Strong ability to communicate with both executive stakeholders and technical teams.
• Background as a former developer or technical lead is strongly preferred.
• Comfortable working in a build-and-scale environment with evolving requirements and multiple stakeholders.
• Hands-on experience designing enterprise system integrations, including APIs, file-based integrations, middleware/iPaaS solutions, data flows, interface approaches, and system/context diagrams

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid 

IDR is seeking a Enablement & Adoption Specialist to join one of our top clients for an opportunity in Plano, TX. This role is focused on ensuring successful adoption of new processes, platforms, and ways of working within a professional services environment. The specialist will be responsible for transforming approved training designs into finished, measurable enablement assets and managing the end-to-end delivery process to support change initiatives.

Position Overview for the Enablement & Adoption Specialist:

• Build finished learning assets from approved designs, including e-learning modules, knowledge checks, job aids, quick reference guides, and short videos.
• Administer the learning platform entirely: publish courses, manage audiences and enrollments, track completion and adoption, and produce regular reports.
• Run enablement logistics such as scheduling, reminders, attendance tracking, and escalating gaps to leadership.
• Support change adoption activities for process and platform rollouts, including new operating procedures and platform launches.
• Maintain the enablement content library with clear ownership, version control, and review dates.

Requirements for the Enablement & Adoption Specialist:

• 3+ years in learning and development, enablement operations, or corporate training production.
• Hands-on experience with learning management systems, including audience rules, enrollment, and reporting.
• Proven ability to build e-learning content using tools like Articulate Storyline, Rise, or similar.
• Experience creating job aids, knowledge checks, and short-form video content.
• Strong written communication skills, with the ability to explain complex processes clearly to non-experts.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking a Rack Build Quality Control Lead  to join one of our top clients in Saline, MI & Memphis, TN. This pivotal role involves overseeing operations within the Service Center, ensuring alignment with customer requirements, and managing activities both on-site and at customer locations. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Rack Build Quality Control Lead :

• Lead and manage all aspects of service center operations, ensuring compliance with customer requirements and project scopes.
• Oversee inventory operations, including receiving, put away, picking, and shipping, while maintaining inventory integrity using HCAP systems.
• Provide leadership and supervision to the service center team, ensuring operational excellence and customer-focused service.
• Offer continuous feedback on process improvements, warehouse layout optimization, and operational enhancements.
• Travel frequently to customer sites and other service center locations as required.

Required Skills for the Rack Build Quality Control Lead :

• High school diploma or GED required; an associate degree or inventory control certifications are preferred.
• Minimum of 2 years of experience in inventory control or logistics operations.
• Proven leadership experience in service center operations, with a strong understanding of inventory systems and audit requirements.
• Proficiency with warehouse management systems (WMS); experience with HCAP is advantageous.
• Ability to operate independently and lead teams across dynamic, multi-location environments.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-onsite

IDR is seeking a Project Manager to join one of our top clients for a remote opportunity. This role involves overseeing enterprise IT projects within a structured framework, ensuring timely delivery and alignment with organizational goals. The organization is a leader in the technology sector, committed to innovative and reliable IT solutions.

Position Overview for the Project Manager:

• Responsible for planning, executing, and governing enterprise IT projects and programs to deliver scope, schedule, budget, and quality outcomes.
• Apply PMO standards and methodologies to ensure project alignment with organizational objectives.
• Lead cross-functional teams and facilitate stakeholder communication to ensure project success.
• Manage project risks, dependencies, and resource allocation, maintaining compliance with security and regulatory standards.
• Contribute to the organization’s mission by enabling reliable and compliant IT delivery.

Requirements for the Project Manager:

• Bachelor’s degree and 6+ years of experience in IT project management or related roles.
• Experience managing large, complex IT projects and programs following PMO standards.
• Ability to develop and maintain project plans, schedules, and risk management strategies.
• Strong stakeholder engagement and relationship management skills.
• Proven leadership in resource management, quality assurance, and process improvement initiatives.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote

IDR is seeking a Senior Business Process Analyst to join one of our top clients for a hybrid opportunity in Plano, TX. This role supports the company's professional services division, focusing on process documentation, analysis, and continuous improvement within North America. It is an exciting opportunity to work in a dynamic environment, partnering closely with business leaders to optimize processes and streamline delivery.

Position Overview for the Senior Business Analyst:

• Partner directly with the North America lead and the incumbent Senior Business Analyst on process analysis, documentation, and transformation activities.
• Conduct stakeholder interviews and working sessions to document how Professional Services work is currently performed across various departments.
• Gather and review existing process documentation, SOPs, work instructions, and supporting materials.
• Produce comprehensive process documentation packs, including interface specifications, SIPOC, BPMN swimlane models, and procedures.
• Author, validate, and publish standard operating procedures to ensure they are current and reflect actual practices.

Requirements for the Senior Business Analyst:

• 5+ years of experience as a Business Analyst, Senior Business Analyst, or Business Process Analyst.
• Strong experience documenting current-state processes and gathering business requirements across multiple stakeholders.
• Practical BPMN 2.0 modeling experience, including swimlane models with gateways and cross-actor handoffs.
• Experience authoring standard operating procedures, work instructions, or operational documentation.
• Demonstrated ability to facilitate stakeholder interviews, workshops, and process discovery sessions.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking a Marketing Specialist to join one of our top clients for an opportunity in Boston, MA. This role involves supporting the planning and execution of multi-channel marketing strategies within a healthcare environment, helping to increase patient engagement and brand awareness.

Position Overview for the Marketing Specialist

• Assist with the planning and execution of integrated, multi-channel marketing campaigns that drive patient volume, referrals, and brand awareness.
• Partner with Digital Marketing and Communications teams to develop and launch marketing initiatives.
• Conduct market research, competitive analysis, and customer segmentation to inform marketing strategies.
• Attend client and stakeholder meetings to understand service line goals and coordinate campaign execution.
• Track campaign budgets and measure marketing performance and success.

Requirements for the Marketing Specialist

• 1–5 years of broad marketing experience (internships can count if relevant).
• Experience coordinating marketing campaigns from planning through execution.
• Strong project management and organizational skills, with the ability to manage multiple priorities.
• Experience collaborating with cross-functional teams and internal stakeholders.
• Comfortable tracking budgets, timelines, and campaign performance.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid