Read authentic reviews from candidates, clients and employees.
Learn more about how Great Recruiters is transforming the industry.
IDR is seeking a dedicated and experienced System Administrator to join one of our top clients. This is an exciting opportunity for a professional looking to leverage their skills in managing and maintaining core IT systems, including high-performance computing environments. If you are seeking an opportunity to join a large and growing organization with a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the System Administrator: - Manage and maintain core IT systems, ensuring their reliable and consistent operation - Monitor and troubleshoot high-performance computing environments - Ensure the smooth operation of enterprise servers and network infrastructure - The role is primarily remote, with occasional travel 1-2 times per year on average Required Skills for System Administrator: - 5+ years of experience as a System Administrator in a production environment - Understanding and experience of cloud-based computing - Experience with NetApp, VMWare, and Commvault - Ability to travel 1-2 times per year on average What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;IDR is seeking a ServiceNow Architect to join one of our top clients remotely. This role is perfect for a seasoned professional with a strong background in HR technology architecture and a deep understanding of HR processes, system architecture, and integrations. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Required Skills for ServiceNow Architect: - 5+ years of experience as a ServiceNow HRSD Architect - Strong background in HR technology architecture, with experience in ServiceNow HR Service Delivery (HRSD) - Experience with HR case & knowledge management - Expertise in HR system integrations, particularly bi-directional integrations - Understanding of leave management processes, including calculations and compliance - Certification: Certified Implementation Specialist - HRSD What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row ;IDR is seeking a Staff AWS Connect Developer to join one of our top clients in Denver, CO. This position is perfect for a technical expert with a strong background in AWS Connect architecture and development. If you're passionate about building scalable, integrated contact center solutions using the latest AWS technologies, and you're eager to work in a collaborative and innovative environment, apply today!
Position Overview/Responsibilities for the Staff AWS Connect Developer:Design and implement AWS Connect contact flows, including IVR menus, call routing, and backend integrations.
Configure AWS Connect instances, queues, phone numbers, and custom contact attributes based on business needs.
Develop Lambda functions (in JavaScript or C#) to support dynamic call routing, backend operations, and API-based integrations.
Create serverless solutions using AWS Lambda for data processing, database operations, and business logic execution within contact flows.
Integrate AWS Connect with services such as DynamoDB, S3, Lex, and other AWS tools to enhance performance and capabilities.
Set up and manage AWS API Gateway for exposing Lambda functions via RESTful APIs, including authentication, rate-limiting, and security configurations.
Monitor system performance using AWS CloudWatch; identify and implement optimizations for call flows, routing strategies, and scalability.
Document technical designs, code, deployment steps, and best practices to ensure repeatable and secure implementations.
Collaborate cross-functionally with developers, architects, product owners, and business stakeholders to gather requirements and deploy solutions.
Provide troubleshooting support and continuous improvements for AWS Connect infrastructure and custom Contact Control Panels (CCPs).
Stay up to date with the latest AWS Connect best practices, tools, and industry trends.
6+ years of experience in AWS Connect design, development, and implementation.
Deep expertise in AWS services including Lambda, DynamoDB, S3, IAM, CloudFormation, and CloudWatch.
Proficiency in JavaScript, Python, Java, or React.
Experience with IVR systems, telephony integrations, and advanced contact routing strategies.
Strong understanding of RESTful APIs, web services, and microservices architectures.
Excellent troubleshooting skills and ability to debug complex cloud systems.
Effective communication skills and ability to collaborate with both technical and non-technical teams.
Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
AWS Certifications (e.g., Solutions Architect, Developer).
Experience with CI/CD pipelines and DevOps practices.
Familiarity with custom CCP development and deployment.
Competitive compensation package
Full Benefits: Medical, Vision, Dental, and more!
Opportunity to work with a top-tier, innovative organization
Collaborative and forward-thinking team environment
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation Details: $78-84.50/hr based on experience
IDR is seeking a dedicated and tech-savvy School Support Technician to join one of our esteemed clients in Suwanee, GA. This role is perfect for someone who thrives in a dynamic, fast-paced environment and is passionate about providing top-notch technical support to a large user base. If you are looking for a long-term opportunity to grow and make a significant impact within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the School Support Technician:
Providing hands-on and remote technical support to approximately 400 users across multiple sites
Supporting Windows OS, MAC OS, and Chrome OS environments
Managing and troubleshooting hardware including projectors, TVs, displays, and Smart Boards
Utilizing Active Directory and Altiris for Windows management, imaging, and software deployment
Creating and maintaining support documentation and training/onboarding materials
Required Skills for School Support Technician:
Minimum of 3 years of experience in IT support/help desk role
Proficiency in supporting Windows OS, MAC OS, and Chrome OS
Experience with Active Directory and Altiris
Familiarity with ServiceNow ticketing system is a plus
Strong customer service and communication skills
Ability to manage multiple tasks and prioritize effectively
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to join an industry-leading organization
A team-oriented culture that values collaboration and growth
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is excited to announce an opportunity for a talented HRIS Analyst to join our esteemed client's team in Greensboro, NC. This role is perfect for a professional with a deep understanding of HR systems and a knack for data-driven decision making. If you are passionate about leveraging technology to enhance talent management, recruitment, and onboarding processes, we encourage you to apply today!
Position Overview/Responsibilities for the HRIS Analyst :- Develop and implement strategies for talent management, recruitment, sourcing, and onboarding technology processes and tools- Provide comprehensive support for ERP systems like Workday, Oracle, and SAP- Develop insightful reports and dashboards to support HR decision-making and process improvements- Collaborate with stakeholders to assess analytics needs and deliver both ad hoc and proactive reporting- Ensure data integrity by identifying and correcting errors or gaps in data- Maintain and update data tables used for reporting to ensure accuracy and consistency- Collaborate with People + Culture leaders, ITS, and the Enterprise Analytics team to optimize data usage and system capabilitiesRequired Skills for HRIS Analyst :- Bachelor's Degree- 7+ years of relevant experience- Strong recent experience with Workday- Experience analyzing HR metrics and identifying trends- Experience working with other HR Business Analysts and other rolesWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row