Christina Riecke

IDR is seeking a Data Quality Analyst to join one of our top clients. This role is pivotal in ensuring the integrity, consistency, and accuracy of data across the organization. If you are a data enthusiast with a knack for identifying trends and anomalies, and you're looking for an opportunity to join a dynamic, team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Data Quality Analyst:

• Perform tests and comparisons on large data sets to ensure data integrity
• Run data queries to identify coding issues and data exceptions, and clean data as needed
• Gather and interpret data from primary or secondary sources to identify trends
• Evaluate system enhancements and recommend resolutions for identified issues
• Collaborate with data engineers to improve and standardize data collection and storage processes
• Communicate corrective actions to staff and leadership when errors are discovered
• Define and maintain data standards, definitions, and models

Required Skills for Data Quality Analyst:

• Bachelor's degree in statistics, mathematics, computer science, information management, or similar
• At least 5 years of experience in a data analysis role
• Proficiency in programming languages, including Structured Query Language (SQL)
• Strong understanding of database management, data warehousing, and ETL processes
• In-depth knowledge of statistical methods and tests
• Experience with data organization and calculation programs such as Power BI and MS Excel
• Exceptional analytical and advanced problem-solving skills
• Excellent interpersonal and communication skills

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and dedicated IT Support Technician II to join one of our top clients in Englewood, CO. This role is perfect for a tech-savvy professional with a customer-centric approach and a knack for problem-solving. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Support Technician II: - Provide exceptional IT support to end users, ensuring high levels of customer satisfaction - Understand user and business needs and translate them into technical solutions - Troubleshoot issues related to computers, printers, network technology, drivers, software, and other related peripherals - Share knowledge and collaborate effectively within a team-oriented environment - This is a one-year contract position, with the possibility of extension - An Associate's Degree in a related field of study with 2 or more years of relevant experience is required Required Skills for IT Support Technician II: - Proficiency in Microsoft Outlook - Experience in software troubleshooting - Familiarity with printers and network technology - Knowledge of RSA and VPN - Excellent written and verbal communication skills - A customer care philosophy that ensures high levels of customer satisfaction What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row ; Compensation Details: $24/hr W2

IDR is seeking an Intermediate RefreshTechnician for one of our top Healthcare clients in Panorama City, CA. This is a 2 year contract role. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities:

• Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
• Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
• Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
• Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

REQUIREMENTS:

• • High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
  • Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.
  • 2+ years in a client - facing role ( working with clinical staff, asset inventory)
  • Experience dealing with over 5 daily pc refreshes/ 25 weekly pc refreshes

What's in it for you?

• • • Full Benefits during the contract! (Medical, Dental, Vision, etc.)
    • Ability to get your foot in the door with a well-established company
    • Competitive compensation
    • Excellent work/life balance

Why IDR?

• • • 20+ Years of Proven Industry Experience in 4 major markets
    • Employee Stock Ownership Program
    • Dedicated Engagement Manager who is committed to you and your success
    • Medical, Dental, Vision, and Life Insurance
    • ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $23.43/hr W2

IDR is seeking  a detail-oriented Strategic Initiatives Specialist to support the planning, execution, and promotion of key initiatives. In this role, you will support event logistics, stakeholder coordination, and communications to ensure seamless execution and effective engagement across various channels. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys supporting multiple projects, and has a passion for bringing people together! Position Overview/Responsibilities for the Strategic Initiatives Specialist: Event Coordination

• Assist in planning and executing internal and external events, including logistics, vendor coordination, and on-site support.
• Work with stakeholders to ensure event content aligns with objectives and themes. Track event timelines and key deliverables to ensure smooth execution.
• Manage attendee communications, registration, and post-event feedback collection.

Communications & Content Creation

• Draft and edit event-related communications, including invitations, newsletters, and promotional materials.
• Support internal communications initiatives to ensure consistency with company messaging and branding.
• Maintain and update event webpages, intranet sites, and content repositories.

Project Management & Operations

• Maintain project plans, trackers, and documentation to ensure alignment across teams.
• Coordinate with internal teams and external vendors to deliver event and communication initiatives.
• Analyze event and communication performance metrics to inform future improvements.

Top Skills:

• 3-5 years' experience in corporate events, internal communications, and marketing
• Experience in audience engagement strategies, including interactive content, social media campaigns, and digital marketing techniques.
• Bachelor's degree in Marketing, communications, Business Administration, or a related field

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and experienced Sr. Technical Writer to join one of our top clients in Lawrenceville, GA. This role offers an exciting opportunity to oversee the design and creation of technical documentation, user guides, and training materials in a hybrid work environment. If you’re a detail-oriented Technical Writer, we encourage you to apply today!   Position Overview/Responsibilities for the Senior Technical Writer:

• Develop and manage documentation project plans and timelines.
• Create, edit, and maintain various documents, including user guides, technical specifications, training materials, policies, and proposals for print and digital formats.
• Standardize documentation practices, ensuring consistency and accuracy across materials.
• Collaborate with developers, engineers, and project managers to gather information and enhance documentation quality.
• Research products and assess audience needs to tailor content for clarity and usability.
• Develop visual aids, such as diagrams and charts, to improve comprehension.
• Research and recommend new tools and methods to enhance documentation quality and efficiency.
• Work with department heads and end users to identify business procedures and documentation needs for hardware and software.
• Analyze IT project requirements to determine necessary documentation.
• Collaborate with development teams to gather and interpret technical information.
• Coordinate with designers and printers to ensure high-quality document formatting and layout.

Required Skills for the Senior Technical Writer:

• 2+ years of experience in technical writing (4+ years preferred).
• Degree in English, Communications, or Journalism.
• Strong writing, editing, and document formatting skills.
• Experience documenting IT software and systems.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher).
• Excellent communication, research, and analytical abilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to translate complex technical information into user-friendly content.
• Self-motivated, deadline-driven, and capable of working independently or in a team.
• Experience in a collaborative, fast-paced environment with a customer-focused approach.

What’s in it for you?

• Opportunity to join an industry-leading organization
• Hybrid work schedule with 1-2 days in office per week
• Full Benefits; Medical, Vision, Dental, and more!
• Competitive compensation package

Embedded Firmware Engineer IDR is seeking an Embedded Firmware Engineer to join one of our top clients in Atlanta, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Embedded Firmware Engineer:

• Design, develop, implement, and support software solutions in relation to embedded firmware systems.
• Step into the Product Life Cycle to implement software solutions impacting quality improvement, cost reductions, and technical support.
• Develop embedded firmware systems in support of a manufactured product.

Required Skills for the Embedded Firmware Engineer:

• Bachelor’s Degree in Electrical Engineering, Software Engineering, Computer Science, or Physics preferred.
• 5+ years of experience in firmware engineering, with a focus in embedded firmware systems.
• Experience with embedded programming using C and C++

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

IDR is excited to announce an opportunity for a

Senior Telephony Product Manager to join our esteemed client's team in Dallas, TX. We are seeking a dynamic and experienced professional to lead the development, deployment, and optimization of Contact Center as a Service (CCaaS) solutions. If you are passionate about product strategy and enjoy collaborating with diverse technical teams, we encourage you to apply today! Position Overview/Responsibilities for the Senior Telephony Product Manager: - Lead the telephony product lifecycle, driving product strategy and ensuring alignment with business objectives - Collaborate with engineers and cross-functional stakeholders to optimize contact center solutions - Conduct business cases to support new product initiatives, including cost-benefit analysis and ROI projections - Manage the deployment and optimization of CCaaS solutions Required Skills for Senior Telephony Product Manager: - 8+ years of experience in Telephony Product Management, with a focus on CCaaS and UCaaS - Expertise with CCaaS platforms such as Genesys, Amazon Connect, Five9, Twilio, or similar - Proficiency with telephony-related protocols (SIP, VoIP, ACD, IVR) - Knowledge of CRM systems and Workforce Management (WFM) tools  - Proven experience with product development and lifecycle management - Strong collaboration skills with cross-functional teams What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to join an industry-leading organization - Collaborative and team-oriented culture

Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is excited to announce an opportunity for a talented Jr. .NET Developer to join one of our esteemed clients. This role is perfect for a dynamic professional eager to apply their skills in a collaborative and innovative environment. If you are seeking an opportunity to join a large, growing organization and thrive within a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Jr. .NET Developer: - Develop, maintain, and support applications using ASP.NET and Azure DevOps - Assist with deployment and CI/CD pipeline management within Azure DevOps - Troubleshoot application issues and provide solutions - Collaborate with team members to support software development lifecycle processes - Ensure compliance with Public Trust security requirements and project guidelines - This is a 6-month contract with the potential for extension or conversion to full-time employment Required Skills for Jr. .NET Developer: - Minimum of 3 years of experience in .NET development - Intermediate experience with Azure DevOps - Advanced proficiency in ASP.NET - Must hold a Tier 2 Public Trust Clearance - Strong problem-solving and communication skills - Preferred: Experience working in a government contracting environment and understanding of cloud computing principles and best practices What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Contracting Specialist 

IDR is seeking a Contracting Specialist to join one of our top clients in Georgia. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

**This position is Hybrid in Alpharetta, GA**

Position Overview for the Contracting Specialist:

• Review new broker portal appointment applications for accuracy and completeness, ensuring compliance with specific policies, procedures, and relevant state and federal regulations.
• Prepare, distribute, and assess administrative processing documents and related reports for producers.
• Manage the submission, updates, and maintenance of producer appointments, terminations, and background checks. Re-credential and reconcile renewal appointments by verifying agents' demographic and licensing information.
• Update and maintain producer demographic details within the broker portal and appointment software.
• Credential licensed agents connected with enterprise insurance partners (e.g., affiliations, medical, etc.) and internal sales teams.            

Required Skills for the Contracting Specialist 

• 1+ year of experience working with Credentialing Contracts 
• Experience in the healthcare or dental insurance industry 
• HS Diploma 

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row